Landon has been a pleasure to work with. He has repeatedly gone the extra mile to make purchasing a vehicle simple, convenient, and fun. Doug his manager was also a treat to talk to. Both talked plainly and openly. I never felt like I needed to be on guard or skeptical.

Having sat and waited and waited in car dealerships in the past i was skeptical about going back to another. I met Chris and Austin on the sales lot and it was POURING with rain. Young and Hungry with their matching rain proof(karate Kid) Jackets they were eager to help. Nothing was a problem from the beginning even a good bit of banter to start the sales process off. Austin stayed cool calm and collected while Chris a new sales man was pleasant and more than whiling to help with any questions. Having taken the car on a test drive i knew it was the right one for me. Now was the back and forth and i must say i was happy when i left knowing i have the lifetime warranty as part of the deal. Note to other salesman. 1. You want a sale? you got to be willing to do what no other salesman wants to do. In this case it was Austin and Chris getting out in the rain then buying the customer lunch. These are just the little things that make me want to buy from these guys again. Thanks for putting up wit the Irishman.

Definitely the best experience I’ve had buying a car thus far. Austin Wells is easily the best salesman I’ve worked with, and he made the buying process very easy. Made sure all my preferences and needs were met and helped me explore all my options, and wound up getting me an awesome deal that got me into my dream car; absolutely loving my new Mustang and I cannot thank Austin and the team at Ford of Murfreesboro enough. They detailed my car for me, gave me a great deal on my trade, and even delivered the new car right to my door. An amazing experience all around! Thanks guys!

My experience at Ford Of Murfreesboro is handled by association named Albee.She is not good at her job, she is outstanding. Goes the extra mile, ask the right questions, does not try to push things on you. When I go there I specifically request her for those reasons. And this experience has been like my recent experiences with her fantastic.

Parts department was impressive. Staff was very helpful with the parts that I needed. I was so amazed to see the service area that I took a few photos. Wish my shop looked as cleaned and organized.

Awesome service friendly people good prices for a dealer. 100% recommend to a friend/family. Excellent place to do business.

This dealership has a highly professional Service department. They’re very busy but have a lot of people working this area.They have a huge, comfortable sitting area with tv and snacks, which was impressive.I was assigned to one person, Tanner, who was responsive and helpful. Although they kept my car longer than I normally leave my car for service, they did what I needed as quickly as they could.The professionalism of this place is remarkable. I will definitely be bringing my car here again. I own a Lincoln, but they knew how to update my software and figure out why an engine check light came on.This is a good dealership to use for service.

Top of the line service department! Jonathan, the service manager and Ryan, an advisor went above and beyond to make things right. Highly recommend this establishment.

Highly recommend - Couldnt have had a better experience anywhere else. My brand new expedition had an issue and after calling to multiple dealerships Alex C. came to our rescue. We had the car towed to him and he did everything in his power to get it diagnosed quickly so repairs could be done ASAP. All other dealerships could not even diagnose it for 1-2 weeks. Not only was everything done when promised but he communicated throughout the entire process. You cant go wrong getting your car serviced at Ford of Murfreesboro!!!

My service rep Albee was able to get my RV in on very short notice. She underpromised and overdelivered. All Ford related periodic maintenance was completed in a timely manner and she even took the time to make me aware of a potential coach safety issue. In a time when service appointments are hard to come by and parts even harder, Ford of Murfreesboro and Albee definitely went the extra mile.

On a return trip from Florida, we started noticing noise from the left rear of our 2016 Transit van. This was alarming as we have historically had issues with the brakes on this vehicle. Murfreesboro was on our schedule to stop overnight, and we found the dealership was less than 3 miles from where we were staying overnight. I called the dealership at 0725 the next morning and Ryan Cox answered the phone. I explained the situation and he said to bring the van in for a brake inspection. I got there at 0755. At 1100, I was pulling out of the dealership with a fixed van and a surprisingly small bill. The issue it turned out was the bolts holding the brake caliper had backed out and the caliper was loose and laying/rubbing on the inside of the rim. Thinking of how catastrophic this could have been at highway speeds had it wedged in the rim somehow is worrisome to say the least. The manner in which Ryan kept me informed, and then assured the integrity of the vehicle and the safety of my family speaks to his character. This Hoosier family appreciates him very much.

For 2 trips in a row a simple hour oil change took 3 hours to complete 4 months ago and almost 3 hours this past Friday. I was 30 minutes early to both of my scheduled appointments both times. In trips prior to these last 2 times even during Covid last year I was in and out in less than 45 minutes. Absolutely no concern that I had been there that long. I watched as at least 10 other customers came in after me and left way before me. Wont be back.

Very very informativeI can truly say from the front door too the parts department and ending with a great service adviser that answered all of my questions.

The service department doesnt seem to talk to each other. I spoke with someone Thursday about dropping my vehicle off that night for a recall service to be completed on Monday as I was going to Florida for vacation and was told by a gentleman that was fine. Then I get a rude response when I called to schedule a method of pickup after hours with I sent you two texts that it was ready. What part of vacation was missed? It was obviously not in the file for the car and no communication was established. Outside of that, vehicle work was done, and on that part they get 5 stars.

Had a great experience with them. We live 3 1/2 hours away and had to travel but I bought my truck over the phone from Austin Wells and he made everything so quick and easy. By the time we arrived they had everything ready for us so we could be on our way back home in a hurry. I would definitely purchase another vehicle from Ford of Murfreesboro.

Charles!!! Is the best!! He’s low pressure! But attentive!!! I love my fusion hybrid!!! I’ve been looking for a hybrid and as soon as it was available he got me in it! I don’t know what I would’ve done without him! He made the entire process stress free!!!

I had a wreck last month and my car was with American Car center they are the absolute worst on handling business, dealing with customers and a complete rip off. I came to Ford and Jordan was my rep. He was patient, kind and very understanding. They worked hard to cut me a deal and got me a new car despite having to deal with other issues. The atmosphere was lovely and everyone their were nice and helpful. They truly helped turn my world around. Because being without a car and getting the runaround from my old car people was the absolute worst! Thank you so much Jordan and the whole team! I love my car!!

Very good service. On schedule and job well done

Update: The number I was given to call is not in service. So I will reach out once more.I’ve never had a worse experience with a dealership in my life and that speaks volumes this being my 12th car. I took my Ford Escape to Ford of Murfreesboro to have a mystery coolant problem diagnosed. Not only did my vehicle sit for almost a week but upon receiving it back I was told it just needed more coolant( which they added) and was charged $120 for this service. I bring the vehicle back because it’s having the same issue and I’m told this time that their “engine guy” was around this time and could pull the spark plugs out and see that their was coolant in the engine. They said they did not do this check last time yet they charged me for a full inspection and diagnostic. This happens to be a vehicle Ford recalled the coolant sensor in the engine on, something is very wrong here and Ford hasn’t offered any help whatsoever and has actually charged me money to DAMAGE MY VEHICLE. $7500 for a new engine on a vehicle I’ve had less then a month.

Very pleased with the staff and quality of the work. A fair price .

When people are passionate about that they do it shows. I was in and out of the service center well under my expectations.

Kayla was awesome! Had zero issues and was done in a timely manner.

The sales manager was FINE AS ALL HELL. Id go back and buy another car tomorrow if I could afford it! Micah was ok, too. Stellar team. Finance personnel need to be a lot more transparent in what exactly is included for which parts of the actual car payment. For example, dont just show what the payment is when GAP and warranties are included, but point out specifically, line-by-line, what exactly is being charged instead of initial here and here, sign here and here.- direct quote from Sam. Love the car, loved the staff. Please improve finance.

Service was great, wait time, not so much, more than 2 hours for an oil change.

Absolutely no service after the sale. Once they get your money youre out the door and nobody will answer your questions. Ive called up there 8 ask a question about the warranty I purchased in every time I get is transferred 3 times and cut off or sent to A voicemail that is full. Take your business elsewhere the service is horrible here. I told them if they didnt get it this time I was going to leave a bad review nobody seems to care so here you go. Is buyer beware.

I want praise the sales associate Austin Wells for going out of his way to help me in my time of need. Unfortunately I cant say the same for the service department when on Friday afternoon after working on my car the technicians did not seat my battery correctly which landed me stranded for over 2 hours Saturday evening, which Austin Wells came out & called someone to get me in my car & seat the battery correctly. He did not have to come out since he is in sales but he did it anyway & stayed until we were on our way. Thank you Austin Wells & the sales team at Ford of Murfreesboro.

I just bought a beautiful Ford Edge from Robert here at Ford of Murfreesboro. I dont think Ive ever had a car buying experience that was so easy and hassle free. Robert was personable and all my questions were answered during a quick test drive. Afterwards, the dealer let me take it overnight for a 24 hour test drive. Very helpful since I needed to see how much space it had for transporting musical equipment. I fell in love with the car and the fact that this vehicle featured a lifetime warranty. (Make sure to follow ALL recommended maintenance!) So after agreeing on a great price, I came back the next day to make it official and the purchasing experience was the quickest Ive experienced at a dealer. After a few days, a light came on that needed attention. I brought the vehicle back in and the exceptional service department was right on it and fixed the minor issue very promptly. It truly made me feel like I was very important to their business. From sales to service this dealership has your back!

I bought a 2018 Nissan Frontier on 9/11/2021. My sales associates, Chris Webb and Eric Milam, were not satisfied with the detailing job done on Saturday, so they had me bring it back in for a redo. That was done yesterday and my truck is shining like a new penny inside and out! I bought the Permaplate package and I am very pleased with how the truck looks! Everyone was very helpful and friendly. I will recommend Ford of Murfreesboro to anyone looking for a new ride! Thank you Eric and Chris!

I needed to ask some questions regarding my Fusion and also cover a basis for a letter received about a recall with my door latches that I had repaired. Dianne C. Was extremely helpful, Informative and very patient with my questions and providing the clarification that I needed!! I’ve never been disappointed and hope that I can always choose to speak to her because her professionalism and knowledge is REMARKABLE!!!

I purchased a truck out of Florida from a reputable dealer there that ended up being a complete and utter disaster. I took the truck to Dominic and the service department at Ford Murfreesboro and they helped me out. They were able to help me fix what had to be fixed and helped me send the truck back to the dealership I got it from. I am great full to them as I was able to get out of a bad deal. Dominic was very quick to identify the issue I was having and had it diagnosed and back to me in a day.I will highly recommend and will be back!

Scheduling was easy and fit my needs. The prices of getting checked in was seamless and the staff was excellent. Alex explained everything and kept in contact throughout the process. My first need was met and they ordered the parts for my other need. I was contacted a few days later that my parts were in and I told them what would work abs Alex scheduled the appointment and got me in and out the next day.

Be careful. I tried to buy an explorer, but the whole experience seemed very shady to me. This was several days ago but its really been bugging me. I submitted an application and a sales rep reached out to me. He got back to me with a finance offer. 1. They didnt run my credit as I submitted it and said I submitted 3 applications, I didnt. 2. The price was $3100 higher than the listed price. When I said something about it they said oh, sorry we fixed it. They did,but they also dropped the offer on my trade in by $1000. After I saw that I walked away. I continued to recieve alerts for 3 days about them running my credit.maybe, they just made a few mistakes but by not being upfront about it made me nervous to do business with them

In October 2020 I purchased Ford Escape Titanium. I was NOT hassled about the price. The F&I gentleman, Big Mike was great and continued to be great by contacting me when the Registration was received. On December 24, we had ice & snow (unusual). My Escape would not start. Ford of Murfreesboro told me to purchase a new battery and bring the vehicle to SERVICE. I did so on December 31. That day I had the privilege of meeting Ms. KAYLA KNIGHT and Mr. JONATHAN GREEN. Kayla Knight was very knowledgeable and educated me to certain points of my Ford Escape features. Twenty days later it was, again, unexpectedly COLD with ice & snow. My Escape would not start. The SERVICE MANAGER referred me to call a particular towing service. I did and my Ford Escape was taken back to Ford of Murfreesboro that same day.Today is February 10, and I just arrived home WITH my Ford Escape. Ms. Kayla Knight explained to me what may be the cause the issue I am experiencing. Kayla was very nice and advised me if I needed anything further, please contact Service. I MUST say, Big Mike,Ms. KAYLA KNIGHT, Mr. JONATHAN GREEN, and Mr. STEPHEN WELLShave made my recent Ford vehicle purchase very pleasant. I think the four of them and the entire SERVICE Team at Ford of Murfreesboro.

Update: Aaron still remains amazing. The service team will not return phone calls. Once you have purchased a vehicle from them, you are no longer a priority. Money was take from my glove box. (Service tech had NO business being in it). Still have not heard a word concerning that. Purchased a console safe. The safe didnt work and was told they would be emailing the manufacturer. Months have went by. IF I reach someone, they act as if my concerns are valid, yet once the conversation is over, so is the service. We have purchased 4 vehicles in the last two years.. 2 from FoM. As is stands right now, I wouldnt buy another one from them. Lousy service.Aaron Johnson was our salesman and he is FANTASTIC! Personable and funny! Will definitely be our go to guy in the future!! Thanks Aaron!

It had been over 10 years since I had bought a new to me vehicle and everyone at this dealership was great!Landon the sales rep was great, the sales manager was awesome, the finance lady was great as well, I told them on day one what I could afford and what I was able to do and they made it happen, so I traded a 2004 suv and 2006 Nissan for my 2014 Ford Explorer.And I love it, I would recommend Murfreesboro Ford to everyone, They never once talked down to me, made me feel over whelmed, I went to several dealerships in Murfreesboro I can’t believe how rude some of these salespeople can be. Esp when tou tell them what your price range is and what your ableto do and not do. I don’t regret walking into to their show room... like I did several others. Thank you again Landon for helping this old woman buy a more dependable vehicle.

Had a great experience with getting my car fixed. The staff was all very friendly and took their time.

I bought 2019 Camaro and it took them 3 months to get me my tags. They finally came clean about the hold up. But I wished they would of done a better job communicating being truthful upfront.

The service was fast, friendly and fair. I was an out of town customer on a road trip and was treated like a regular . Keep up the good work.

Everyone was very professional and helpful from the beginning to the end of getting my truck repaired with the collision center. Thanks to everyone for making my experience a good one. I recommend the Ford of Murfreesboro and the collision center as a place to go to. I give them a five star review as this isn’t my first visit to the collision center. And it’s the only place I go to for vehicle body work as well as mechanical.

Went to Ford in Murfreesboro to get keys programmed for my truck. They were awesome! Had them done in less than 45 minutes. Would highly recommend! Great customer service.

Grey Tucker was a great salesman. He made the buying experience a breeze! Even after the purchase he checks up to make sure that everything is satisfactory. Would highly recommend!

Alex was great and very helpful. My only complaint was that I had made an appointment for 9:30 and my truck didnt gret started on until about 11:30. I spent 3 hours for a transmission fluid and oil change.

My wife and I worked with Troy who was awesome! He wound up staying late past closing time to get us into our new Ford Edge all while a nasty storm was coming through.We were offered a very fair price for our trade in vehicle as well.The entire team was extremely professional and nice. I would highly recommend stopping in if you are in the market for a new Ford!

Best service I ever had at a dealership. Big shout out to Randy. Got me in and out. Didnt even miss a day of my vacation.

Jennifer Wilkins was a delight and a huge help in straightening out some paperwork for me. She was extremely professional but also made me feel like family. Thank you for your help and expertise. I have bought several vehicles at Ford Of Murfreesboro in the last couple years and have been treated with nothing but caring sales and service staff and now customer service. Thank you Robert Thompson for being a honest salesman and helping my family and friends get great deals on vehicles that will last many years!

Amazing service I was told my car would be ready at noon same day and it was ready at noon. The wonderful staff even told me certain services werent necessary and took those off my bill.

Quick chekout. Awesome crew.

Very dissatisfied with my brake job that paid nearly $500 for. Front rotors on my F150 were replaced but the rear rotors werent machined as advertised on coupon. Brakes still have the warped rotor shimmy, although its slightly better than before. I shouldve stuck to the honest mechanic on Manson Pike. I wont be doing any business at Murfreesboro Ford...ever.

I visited Ford of Murfreesboro and talked with the service manager and explained the issue I was having with tire balance after purchasing elsewhere he told me of the equipment he had and felt certain my problem could be corrected . We sat up an appointment I dropped the truck off and was notified later that day my truck was ready I paid and drove down the road with a smile on my face . Thanks to Mr Green and his knowledgeable crew at Ford of Murfreesboro I am happy again .

As always Ford knocked it out of the park. I have been to other places for oil changes and always had problems. Ford is the only place I trust and have had zero issues, and all the little things they do with all there checks and car wash. Tanner is the man to see, his communication is great. Super fast and super easy.

Bad experience with f150. Tried to buy a 2018 Ford f150 when I looked under, it had rust everywhere. The sell person ask 38k. Do not go to this location terrible experience, super unprofessional!!

The entire service process was amazing. From my service writer, all the way through the pickup process. Everyone was exceptionally friendly. I highly recommend Ford of Murfreesboros service department.

Our visit was great . Albee Holt was wonderful, would work with her all the time. We give her a five star. Hank Keith

Randy was great to work with and kept us up-to-date on our car. Very pleased with the service we received.

Took my 2012 Ford Escape in for an estimate to detect and repair an oil leak and for an oil change. They called with estimate. We said we would pick up the car and think about it.The next morning we discovered the major oil spill on our new concrete. They left the oil pan plug loose or striped it out. This was the second time they left did this. We wont be back.

Everything about my experience was great-from booking my appointment online to paying the bill and driving off. I fully expected the “upsell” the whole time my car was being serviced, but there was none. Kayla went out of her way to let me know one concern but didn’t try to sell me a product to fix it. What a fantastic experience!! Thanks!!

They were so nice and kind,and made sure I had a ride to and from home while they were working on my car

I had a very pleasant experience at Ford of Murfreesboro. Everyone was kind and helpful. Our used car was seen online. Reality was different as they warned. The maintenance department took care of the car and it looks brand new. The gentleman in finance couldnt be more helpful, kind, and fast. I think his name was Michael Mohamed.

I wanna say thank you to Micah for helping me finding my car! He was very helpful and very kind! Man knows how to do his job!Highly recommend Micah to everyone!

Awesome experience. The entire sales and service staff at this dealership really cares about their customers. Highly recommended!

Loved my experience at Ford of Murfreesboro, everyone was friendly and cheerful and they made my buying experience quick and painless. If you’re in the market for a new vehicle I highly suggest stopping by and giving them a chance. You won’t regret it

Thank you Jennifer and Aaron, they were very helpful and friendly! Both have great customer service skills! Aaron is very professional and has great communication skills. It was overall a great experience!

If youre looking for great customer service make sure you ask for Austin White. Great guy and he will go above and beyond to make sure you are happy and well taken care of. We were happy with the buying process. Austin took care of everything. We had a minor technical issue with the vehicle a few days after purchase and Austin took immediate action and helped resolve our problem. Cant say enough good things about this young man. Ford is lucky to have him on staff.

Came in with a few annoying problems and all were solved. Customer service was attentive and got me out very quickly. Im a happy customer!

My service advisor, Andrew, not only found me a convenient appointment, he helped me understand my vehicle’s instrument panel better and he explained agreements I never knew existed. Great advice!

Tori is very knowledgeable. She was excellent with giving me all the information I needed. She was very detailed and specific I would recommend her to anyone doing service at Ford Of Murfreesboro.

This been a nightmare. Dealing with this people, the worse place in the word. My daughters car is been in the dealership since May 11/21 and is been a month and 2 weeks. Waiting for this part they supposed to have it already because I brought her car for a recall. Plus they want me to pay for something is part of it. We just realized that. So, please be aware of this place. I’m moving my personal contacts to get to the bottom of this issue.

Fantastic service. I definitely will continue to have my service done here.

Full disclosure, I am an employee of Ford of Murfreesboro but....if you have not discovered our QuickLane, you are missing out on one of the best kept secrets in Murfreesboro. No appointment neccessary for regular maintenance, fast friendly service, trained technicians, and great pricing. All true statements.

If I could rate them in the negative I would. I bought a used tahoe on July 9, 2021. I paid cash, and have requested, my tags and title multiple times. It is now August 26, I am now driving on expired temporary tags because they have failed to reissue a new one of those as well. I also found out the vehicle had 2 open recalls that were not addressed and I was not informed of them. When taking the vehicle to have the recalls fixed - one being brake issues - they found a leak in the oil pan gasket. I do not trust they inspected this vehicle at all, or if they did, I would not trust the service dept. I have filed complaints with the State of Tn because of the treatment I received every time I called. Do not buy from Ford of Murfreesboro.

I took our Explorer in for regular maintenance and every went great. Ford has a wonderful service department. Thank you to Randy for great customer service!

The service team is AMAZING!! They went above and beyond for me, and I was able to get help the same day I called. It took less than an hour! ON A SATURDAY!! Andrew gave me some helpful advice about my battery and they even washed my car for me. I will absolutely be back if I ever need a thing. They’ll be the ones who get my money every single time.

Alex is a very good service guy. He always gets me in there when I need to.

Ford of Murfreesboro has been honest and trustworthy with the cats Ive taken to them over the past 5+ years. Pricing is fair for good quality work and they always check when finding any unexpected problems before doing anything. Ive been to many places that werent this way, they do good work and you can trust them. What more would you want from mechanics?

Micah Singlet was Amazing to work with! He made buying a car an easy task. He was kind and honest. Im happy we had Micah to work with!

Great service. Nice friendly environment. No complaints here. Was able to get my lifted truck aligned perfectly. Great job!

I had a great experience recently at Murfreesboro Ford. I went in for a minor repair. I was greeted by Andrew Nusvall, the service advisor, who was extremely personable and knowledgeable. He took the time to get the part that needed to be replaced and explained why the cost of repair was higher than I expected. Kudos to Andrew and his team for a fantastic experience. I will definitely use Murfreesboro Ford again for repairs to my F150.

First dealership I have ever left with a vehicle and I felt like I got an awesome deal. I have bought 2 brand new vehicles here and I have absolutely NO conplaints!! The staff is friendly the prices are UNBEATABLE!! Ive shopped around and always find myself going back there because they have the best deals in Tennessee! Ask for Troy he will take care of you!!!

Had a really good experience with them! Alby took care of me and most importantly the car is running great!

They priced my repairs at $1380 then called me back after I got my truck and said magically the price had gone down to $980 they found a way to save me $400 dollars. But parts were were about $350 so they wanted $630 in labor for a blower motor, resistor, and resistor pig tail which are all right together . 3 hours labors. Ridiculous when I think of the older people that take there car there or unsuspecting people. They rip you off want like $180 to $200 an hour for labor But they only pay there mechanics $30 an hour and everyone else less .

I was contacted by Ford of Murfreesboro regarding a recall. I made the appointment & they shuttled me to work. By early afternoon my car was ready & clean!!Very professional & personableThank you

Ford service group is awesome! They were very professional and courteous. I was blown away at how fast they figured out what was wrong with my Escape and got it into the shop. I was back on the road in my SUV in a relatively short amount of time.Alex was great at keeping me informed on what was going on and the time it would take.I am very pleased with the fast service and the professional level of care I received.

Once you step in the service center, advisor will avoid looking or talking to you. Stood there for 20 mins before I approached someone to ask about my vehicle.. when I dropped off the car I was told they will be able to take of a recall and after leaving there for a day when I went to pick up they just gave me the receipt and didn’t explain that they couldn’t do the recall and have to come back and two weeks and leave my car again.. of course I got this information after waiting another 20 mins while everyone avoid you.. waste of time in the service department

Always very accommodating and friendly.Pleasant to deal with which is probably why I have bought 20 vehicles from that location in the last 30 years

I always get great service here. They are friendly and helpful.

Amazing experience! I had a near flat thanks to a nail and after doing some shopping Ford Of Murfreesboro not only had the best price on a new tire but also had it in stock. I was in and out in under an hour! Extremely impressed!

Tori is so knowledgeable and sweet! Very informative on the phone. Service is always great! Thanks Ford

First service of my car here. The staff, mechanics did a great job. I was called to get an update on my car and when it was ready. Everyone was professional and did such an amazing job.

VlFors has a very knowledgeable staff as well as a very convenient service tech to have direct communication with at all times. They make the process very easy. They definitely took care of me 110% thank you Ford of Murfreesboro!

Great experience. Austin was very helpful. Entire staff was pleasant.

Great place with good selection and great service! Love Albee and Tanner in service!!!!Also; general manager ‘big Steve’ is a very nice fellow! Service is a bit pricey ( like all dealerships) but, it’s always done right, and quickly....plus; they stand behind their work!I would highly recommend👍👍

My experience with Ford of Murfreesboro each time I go is great because they for 1are, very courteous and friendly,very thorough and accurate with time and maintenance details,I love how they send a text before they take your vehicle in for maintenance and after, explaining in detail about the steps taken of service,Ive been going to them for 8 yrs with my 2010 ford flex and other vehicles, good job Ford of Murfreesboro

Tony was fantastic. This was our 3rd new Mustang purchased from Ford of Murfreesboro. I dont know what happened to FoM but I wont buy another vehicle from them.Please just Do It Right The First Time !!

Highly recommend Ford of Murfreesboro. I’ve never had a bad experience here. Service department is great. Kayla was a huge help and explained what was done in an easy to understand way. Alex was a big help in the pick up and drop off process too.

Tori was super sweet on the phone! Great communication and assisted me with any questions I had. Thanks Tori!

People were very nice and patient. Had my truck ready on time service was good.

Vehicle was not ready as promised. On our way to pick it up at 5:40 (we were a block away) (because they said it was ready) we got a call that it was not ready but would be by 6. We had an appt. at 6 and would be late if we had waited for them to finish. They had thevehicle since + or - 9AM. We picked up the vehicle the next day.

Molly and her team worked quickly and efficiently to do a tire alignment on my Charger. I was pleased with how my car drove after my appointment and the attitude/atmosphere was pleasant to say the least! I would recommend this place to any of my friends!

Quick Lane at Ford of Murfreesboro always takes great care of my vehicle. Always a job well done and my vehicle is fixed timely as they promise. Great atmosphere if you are there having to wait and friendly staff!!

Recently had to put my 2013 Ford F-150 Lariat echo boost in the shop due to engine sputtering and engine light flashing when I had to kick turbos in during a couple of traffic situations.It was also due a scheduled 60,000 maintenance check.I had a hard time sleeping the night before due to concerns of what this was going to cost. I never let anyone other than Ford of Murfreesboro work on my vehicles. Same goes for our 2016 Ford Expedition Platinum.As always, the staff, including the mechanics are always so professional and courteous and always let you know the cost before doing a high priced repair. I thought this would take most of the day. I was expecting it all to be at least 2000 + in cost. Well 3 hours later and it was done. WHAT A SURPRISE! My bill was less than $500.00.If you go to Quick Lane, be sure you say hi to Brittany. She is such a joy and a first class professional woman.I high recommend Ford of Murfreesboro for ALL your automotive needs. Next vehicle will also come from them.Thank you Ford of Murfreesboro staff for all you pleasant professionalism.Bear Hancock