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Beaman Dodge Chrysler Jeep Ram FIAT
1705 S Church St, Murfreesboro, TN 37130, United States
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Beaman Dodge Chrysler Jeep Ram FIAT

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CA
Review β„–1

Daniel and Robert did an outstanding job with the sale of my Ram 1500. Both were very knowledgeable on the vehicle I was looking at. Service before, during, and after were second to none. Thanks again for all the hard work and information you’ve provided. πŸ‘

Bo
Review β„–2

The salesman I dealt with promised to do a few small things to my Jeep before I took possession of it (put a ceramic coating on it, clean something off the running board, etc.) and nothing was done. He also was rude in negotiating price with me and had to have another salesman take over.I love my Jeep, but the service was less than great and the Jeep was not detailed AT ALL including leaving a razor blade on the dash, an earplug in the AC vent and just dirt and filth between the seats that should have been cleaned out from the previous owner before putting it up for sale. They didn’t even fill it up with gas! I’ve never been to a dealership that didn’t fill up the gas tank after purchasing a vehicle.Also not that it’s a huge deal, but it would be the courteous and customer service thing to do if the salesman walked the person that he just got commission from out to their new purchase if it’s pouring the rain outside.

Le
Review β„–3

We searched for the Challenger RT package that we wanted in five different states. Tim Garrott was the only salesman that went out of his way to locate a vehicle that marked off our check list. He is the only person who even bothered out of 12 different dealerships within those five states. He never had the take it or leave it attitude that we encountered with the other southern dealerships. Thank you Tim Garrott for your true Southern Hospitality.

sa
Review β„–4

I went to only LOOK to see what was on their lot. We was greeted by Dakota. I told him what i wanted and what my price range was. He told me he had just got a old model of what i was looking for in and it hadnt been cleaned yet but i was welcome to look at it. He pulled it around front i looked at it and accepted it. We went in talked finances and were able to settle on a price with payments LOWER then i budgeted for!! He was super great to work with and we plan on using him again in a few years when my husband gets a car. Thank you Dakota!

Ma
Review β„–5

Originally I posted a 1 Star review because of mishaps and titling issues that fell through the cracks. The General Manager contacted me directly and did not make any excuses, but rather wanted to fix the issues. There is no better customer service than when someone owns the problem and looks for solutions rather than blame.He was willing to refund and cancel the warranty I bought because a different dealership gave me bad information. I am glad I got a 2nd opinion and would strongly suggest to anyone buying a new or used car to look into the extended warranty offered by the car manufacturer.Any way, I absolutely love my car and encourage anyone looking for a Dodge, Jeep or RAM to give Beaman a look.

Ja
Review β„–6

Tim and Levi were awesome and perfectly easy to deal with. Car was delivered as described with no surprises. Couldn’t ask for an easier or better experience. Thanks!

Da
Review β„–7

My only regret is that I didnt buy my Jeep from here.I purchased a pre-owned 2018 JL Rubicon from another source, and brought it here for an inspection and alignment. Evan gave me a ton of great info as the service advisor I was assigned. He is super knowledgeable and reassured me multiple times to reach out if I had any additional questions.I did send him an email with a couple follow up questions and he responded with my options and his advice. I really appreciate the time he took.When I am ready for my next Jeep, I will make sure Beaman gets my business even if I have to order what I want directly through them.

Co
Review β„–8

This dealership was great to deal with. no pressure at all the entire time. We dealt with Steve and he was super nice to us while we were there! other dealerships in this area made us feel like we weren’t good enough to be there but not at Beaman! Nice guys!

ga
Review β„–9

I usually try to avoid big dealerships but I was nothing less than impressed. I walked in 2 hours before they close and Celia was very welcoming and made me incredibly comfortable. She didn’t rush me once so ever & she helped me pick what would be best budget wise and to help build my credit.I’m extremely happy with my car and my visit.Thank you so much Celia

Me
Review β„–10

Awesome customer service!!! Daniel was great to work with. I would absolutely recommend this dealership to anyone. I had spoken with 3 other Jeep dealers. Beaman was able to give us the best price

As
Review β„–11

This dealership was great, my wife and I went there because of a online vehicle ad. Not only did we leave satisfied with the vehicle WE chose, but we also left knowing that there is a place that we can go to buy a vehicle and have the staff determined to take care of us. I will always value the effort that was put into making my wife and I happy that we spent our time and money there. I have nothing but AWESOME to say about my saleswoman, the management, and financial staff that worked with me to get the job done.

Tr
Review β„–12

Very nice experience. Went to buy 1 Jeep but left with 2! Excellent. Jerry was a lot of fun during the entire experience and when something went wrong; he quickly had the car repaired and kept me well informed during the process. They take great care of their customers!

Le
Review β„–13

Me and my family went to Beaman to get on upgrade we was assisted by Dakota Holly. Great guy, very friendly and great personality. He had an answer to every question we had and took his time to make sure we was 100% happy. Highly recommend him! We will be handling all our future car business with him from now on! 10/10

JP
Review β„–14

Let me tell any dodge owner Dont EVER GET YOUR DODGE SERVICED HERE WHY YOU WILL MORE THAN LIKELY NEED A NEW CAR. So I’m here launch jobs and this place has done the oil the last 2 times. The last time they set my oil miles out so far engine ran hot and light came on. On 9.07 and 9.29 asking why car was acting funny the 1st time they said o we checked everything you good on 9.29 James did not even want to put it in the air or take a look. So I took this car back the VA dodge dealership I brought it from. O lord why they said the oil was smoked and miles were not correctly set. You call this place to get them to pay for their mistake and the sevice people like to just laugh like it’s funny then make you leave a message for the service manager and have to wait on a calll back baby I will be there Monday 10.4.2021 to address in person I will sue if I need to. People I would not have even given a 1 star but you have too

Jo
Review β„–15

Bought my 2021 charger from here and I was so happy with everything. Big Lew is the absolute man and so easy to work with. Got everything I wanted in my brand new car! Thanks everyone!

Te
Review β„–16

Looked most of the week for a car for one of our daughters. The sales person and sales manager worked with us to stay in our budget and still have a low mileage vehicle that my daughter could depend on. After deciding on the right car we made a point to stop by Saturday AM, we drove it and finalized the paperwork to our satisfaction. The last Beaman car we bought was a Pontiac so its been a while and we are still very pleased with their service and response.

Me
Review β„–17

The service dept is top notch! I recently had to have my radio replaced, a very annoying issue that they handled immediately and made stress-free. My advisor was friendly, knowledgeable and kept me updated through the whole process. They even delivered my vehicle back to me when it was done, which I thought was great.

Sa
Review β„–18

Brayden was awesome. He listened to my needs and was patient with me. He always kept me informed. I would definitely do business with them again!

Er
Review β„–19

The staff was super friendly, and efficient. They handled every concern, and went out of their way to accommodate my needs. Not to mention how they worked my dream vehicle into my budget!! I would never go anywhere else. Thank you!

Br
Review β„–20

Awesome experience. JJohn is one of the best Ive ever worked with and I highly recommend the the team. I needed more kid space and they worked hard to make my Ram 1500 upgrade happen. If youre in the market, give John a call...you will not be disappointed.

Ma
Review β„–21

First we started working with Salesman Brandon, and his communication with us was really good. We worked out a deal, and his managers came through with a price we agreed on. After having the van for a week their were some issues with the side mirror. I spoke with James in the service department, and set it up to get fixed. Once again I contacted Brandon, and he was able to get it taken care of a no charge. Bottom line is this dealership as a whole, has people working for them that care about customer service.Thank you

Gr
Review β„–22

Talk about customer service! While waiting for one agent, the manager came by and had another agent on it ASAP! They had me in and out in less than 2 hours... which included test drive, inspection, paperwork and another detail of the vehicle. Agent was amazing (Brandon Vaughn for those keeping score at home). Highly recommend Beaman. Will defy be a repeat customer.

Ba
Review β„–23

I bought a car last Thursday for the first time I came here. My friend recommended Lew (certified sales consultant) for me and I was really happy to work with him. He was friendly and great job.

Ma
Review β„–24

These people like to take advantage of school teachers. Absolutely appalling behavior from their finance group. Actually trying to scam with extra insurance even after being told no.

Em
Review β„–25

Best experience buying a car. The general manager Lee made it an excellent experience. This is my 3rd vehicle I’ve purchased from Beaman and it won’t be the last! Thank you!

al
Review β„–26

Hands down the worst experience I have ever had buying a car! Mostly due to the sales person I was working with. Not only is she not knowledgeable of the products she is selling but she had to be instructed on what she need to do on every step in the process. We had agreed on some work to be performed on the vehicle prior to my possession, and when I called the next day to see if it was ready all she could tell me was β€œmaybe”. Once I left work I had to stop by the dealership to find out that the work was not even scheduled to start until the following Monday! Monday afternoon I call and spoke to the body shop to see if it was ready and was told yes they finished the work that morning (but no one had called me) I went back to the dealer and the sales manager found my keys in my sales persons desk! She never called to let me know it was ready. She even tried sending me off with my car without even getting any tags installed on it!

Ju
Review β„–27

Would give negative stars if possible! I dont like giving bad reviews unless its warranted for others sake. I have been working with this dealership for 4 weeks on purchasing a new vehicle that was do be delivered to the lot. During this time of 4 weeks, my price of the vehicle changed three times with different reasons as to why without a consistent answer as to why. I was given reasons from I am getting a special interest rate to the vehicle is 4wd (even though this was known from day 1) to well that price was for last week only. That was my first issue. After finally being fed up, I found another vehicle that was identical and let my dealer know. Suddenly, he could get my price back to the original negotiated price...funny how that works when I kept being told there was nothing they could do. Finally, once the price was agreed on I notified my bank. The dealer and I confirmed the sale and I had my bank overnight me a check (paid extra for). Today (next day), after talking to the dealer all morning about delivery and letting him know I have the check, suddenly I dont hear from him for a few hours. A few hours later, I finally hear from him only to be told that they sold the vehicle to another person instead. And when talking to the Manager about the issue, his exact response, Sorry first come first serve. What kind of legitimate business handles business this way? Ive bought many things and vehicles from personal sellers and their word has been more valuable than this dealerships from the very beginning. DO NOT take your business here!!! Find a more trustworthy company to buy from!!!!

Ke
Review β„–28

Brought my car in for a simple repair. Asked if I was going to wait there or come back. Good thing I decided not to wait. They first told me mr car would be done two house after I dropped it off. Then for told it won’t be done until the next day. I then called and asked for an update and told them I needed it done by a certain time. They never got it done by then and didn’t even bother to call to tell me. Called them again, hours later, just to be put on hold for almost ten minutes and told it won’t be done for another day. I’ve already had to uber places, cancel appointments, and then had to find a ride to and from my Army training. Terrible customer service on top of this.

Jo
Review β„–29

Was a pleasure working with Mr. Garrott and Beaman Auto, although the sweet ride sealed the deal. Plus they offer a nice warranty on some of their used rides if you are like me and cant afford to buy em new! 😜 Thanks Tim and team.

MS
Review β„–30

Awesome ! Best service overall, 100% satisfaction!Love my Ram truck !!!

sa
Review β„–31

Jerry Thompson was the person who sold me my brand new jeep Cherokee, I have to say the experience with him was exceptional. He was friendly, made sure I got the absolute best deal I could get as well as the general manager. It took a lot longer than we would have liked but Jerry made it to where it was a cool and laid back time waiting. The team here really took care of me and I would recommend them to anyone and everyone!

Sh
Review β„–32

We bought a Ram 3500 from Beaman tonight, Dakota Holly was our salesman and he did a great job explaining the vehicle to us. We have bought several vehicles from Beaman and Dakota over the past years and Dakota is always honest and willing to work with us to meet our needs. Highly recommend.

Du
Review β„–33

John was real patient and polite with me unlike another salesman in a different dealership. He even had a coloring book for my son. He helped me get my 2021 Ram at a great deal. Great honest man. If anyone is looking for a car go to John !!

we
Review β„–34

Wonderful service and my sale rep Big Lew very professional and knowledgeable, if anyones is looking for a new vehicle in the area this is the place to go to highly recommend.

MA
Review β„–35

I received the best deal as a customer to get my 2022 Grand Cherokee, from the seller to the GM they are the best, 100% recommended this dealer to get the car of your choice, thank you very much Braden Wade for your attention.

Je
Review β„–36

Had a really good experience purchasing a new to me truck. Steve was my salesman and he made it as painless as possible. I had a trade in and was in and out with my new wheels in less than 4 hours. Thats not bad considering prior experiences at other dealerships.

De
Review β„–37

I recently purchased a vehicle at this location and it was one of the best experiences I have ever had when purchasing a vehicle. Jerry Thompson (military veteran) was very professional, knowledgeable, patient and friendly. If you are looking to purchase a vehicle, I highly recommend contacting Jerry Thompson. Beamon CDJR is also military friendly, so it is worth taking the drive to bypass the dealerships outside the gate.

Em
Review β„–38

Full disclosure: I did not purchase my Jeep here but wish I had. I came to this location for a service repair.Service: Not only is Brian patient and helpful, but other service department employees stopped to make sure I was being taken care of in a timely manner throughout the day. Night and day difference from another service department just lets you stand around for an hour before someone even so much as looks in your general direction. Brian went out of his way to fix something on my warranty bill that was 100% my fault. There are at least two other Jeep dealerships closer to my home, however I will continue to drive a little further to have my Jeep serviced at this location.

El
Review β„–39

Wonderful wonderful so happy with my truck and Lew was my salesman he was outstanding and caring politeness was above and beyondAs was all that I encountered in my journey through out my tour of getting my truck updatedYou need work done or just a good used vehicle or maybe new this is the place to goThank you all for your kindnessLew keep up that great work you do and think of more soaps thank you all againEllen at journeys end lane farms

Me
Review β„–40

I have limited car buying experience, but from the moment I stepped foot in Beaman, it felt right. The people there arent pushy and treat you like family. They will do anything in their power to take care of you. Grace was amazing she knew what I wanted, and helped me get to that. She pushed to help get me the price and monthly payment I needed and could afford. Greg in Finance was friendly and had me laughing, his laid back friend demeanor was something every car buyer needs. My experience was amazing, and I can honestly say I will never buy another car from anywhere else.

Ba
Review β„–41

Dakota and Tim tag teamed our deal. Levi was a very important part of our deal as well. Ram # 2 from Beaman.

Is
Review β„–42

Best car buying experience I’ve had. Sales rep John was a huge help along the way and his finance team worked diligently to get us the best rate and lowest payment possible. My wife and I are more than pleased and we will definitely be doing business with them again in the near future!

Ha
Review β„–43

Got the car we needed at a good price. Used capital one auto financing and auto navigator pre-approval. So was able to be in and out with a new car in exactly 2 hours.

Ca
Review β„–44

Nice people to deal with. Tim was low pressure and easy going. Im not the usual car buyer and he recognized that and let me be. Little snag in finance but it all worked out. BTW, dont ever be afraid or embarrassed to walk out of finance. If your not sure or dont Agree then back up till you do.These guys solved the issue quickly and without hassle. Jeremy forgot one for. And he came to me to get it signed. WAY TO GO!Go ahead and buy you vehicle here, fair and friendly!

Al
Review β„–45

Tim the sales person listened to my wants. Didn’t try to give me anything but what I asked for and worked hard with his other team members to get me the deal I needed. I would recommend this dealership to anyone.

Au
Review β„–46

Dakota was great. They helped me trade in my vehicle for top dollar, and get the Ram truck I wanted. Would highly recommend these guys.

Ky
Review β„–47

TIm Garrott made the process of trading in my vehicle and buying a new one (Used but newer to me) easy. He was easy going and not pushy in any way. He made sure my vehicle was ready and followed up after the sale to make sure I was satisfied with everything. I cant say enough about the positive experience I had buying a truck from him. He puts the excellence in customer service excellence. I highly recommend you ask for TIm Garrott if you are in the market for a vehicle.

Ch
Review β„–48

Drove from pittsburgh to Nashville to buy a truck from these guys. Jerry even picked me up at the rental car place. Excellent customer service, friendly a atmosphere. Stop by and ask for Jerry

Er
Review β„–49

Great dealership. We were in the market for a new truck/family vehicle and stopped by Beaman. I was met by John Vollmuth and my experience was pleasant. John knew when to leave me alone and also be there when I had a question, which he had all the answers to.. John and Beaman gave me a great trade value and year end discount and I am now a very happy Ram owner! This Beaman experience was a day after going to Mt. Juliet Dodge dealer who seemed to know little about their products.

Br
Review β„–50

If I can put no star I would. The people here are absolutely rude and overcharge for every service that they have. I own a Dodge Challenger. My first experience with this store was needing to get some recalls fixed they had the audacity to try to charge me thousands of dollars for the recall. On another occasion I called to ask them how much to do spark plugs in a 3.6 engine. They tried to tell me just about $1000. We bring ours to Dodge in Franklin Tennessee. Where they won’t charge you for recalls. And when I got A hold of them for my spark plugs they told me it would only be about 350. Between their pricing and how rude the staff are I wouldn’t spend a single penny in their dealership. Whoever is over them really needs to go train their staff better.

De
Review β„–51

Had a very great experience with the Beaman dealership!! My salesman Dakota Holly was great and very helpful. Made my first purchase with him and I wouldn’t have wanted to choose any other dealership. Thank you Dakota!! And the Beaman dealership!!

to
Review β„–52

Treated fairly, did everything as promised. Ron Ratcliff is a very knowledgeable sales person, and knows the product he sells. Great after sale explanation if the features of the truck, sitting with me in the vehicle and helped me set up the phone and other settings. Very pleased.

Sa
Review β„–53

I bought my dream vehicle! The sales team was encouraging and made me feel very comfortable and confident about moving forward with my purchase. Thank you to the Beaman team! You guys are great!

Ke
Review β„–54

Corina was our sales person and she was amazing ! So helpful and she worked with us on what we wanted !! Thank you.

Ki
Review β„–55

6/23 we arrived late afternoon ready to buy a Toyota Tundra. β€œBig boy toys require big boy pockets” is the last thing said before my husband left. We drove down to Huntsville AL right after and purchased the same truck same year and same mileage range for 7grand less without any haggling. Don’t expect quality salesmanship/ customer service unless dressed in your Sunday best. It’s like the scene in the movie β€œPretty Woman” dressed in cargo shorts & Under Armour shirt with money to spend but disrespected based off of assumptions. Their loss our win.

Ka
Review β„–56

I arrived at the service center for a 10am appointment that I had made the week prior. I was told that the work on my recall would take around 2 hours. 4 hours later I called to get an update. I was told they were running behind but would get started right away. He informed me they just needed to check the date on the hose and determine if it needed replacing but it probably would not need to be. 2.5 hours later I called back for an update and was told my rep would call me back. 30 minutes later, at 5pm, 7 hours after I dropped my vehicle off I was told it was ready. When I got it picked up the paper work said it was inspected but not replaced. 7 hours to read the date on a hose?!!!

We
Review β„–57

We bought an awesome 2021 Rubicon Wrangler from Braydon Wade. He is very knowledgeable and super easy to deal with. So excited to finally own a Jeep finally my dream car. πŸ™Œ

Br
Review β„–58

Sales experience was as expected. Took to long to complete as you expect at a dealer but everyone was pleasant. Unfortunately, there were a couple minor issues (missing rood key and a check engine light showing up 2 days after sale). Called three times with no followup from sales or service. No one did what they said they would do. On fourth call threw a fit and they finally took care if it. No care about followup after sale.

Co
Review β„–59

I had a great experience dealing with Ron Radcliffe. He was easy to work with, kept me up to date with the status of my new vehicle, and helped quickly resolve an issue that came up. I would be glad to work with Mr. Radcliffe again and would recommend anyone searching for a vehicle to contact him!

Wi
Review β„–60

The salesman John was a true gentleman. He was down to earth. It did take a long time to get the deal done. The owner wanted more money after he made a offer in a text message and I drove over 2 hours to get there. Yes I would buy another car from them if John was involved. Thanks.

Br
Review β„–61

Amazing service all the way through. Truly pleased with Dakota as my salesman, after meeting the team there at Beaman I couldn’t imagine going anywhere else.

Je
Review β„–62

Return customer to Garrett who will put full effort into finding you a car with all of the features you want. If you are looking for a sales representative that will take the time to talk honestly with you and provide a pressure-free experience, look no further. The manager, Matt, is also dedicated to helping customers locate cars and provide a fair value on trade-ins. Overall, this is an excellent location to visit for your next car purchase.

Er
Review β„–63

USELESS!!!!! Do not waste your time going to this place!!!!! Hands down the worst place ever!! I went to this dealership on saturday, I picked the vehicle i wanted Which was a 2006 Dodge ram 1500 Hemi, Mind you had over 173,000 miles on it, Was in mint condition. They only wanted $10,000 for it. However i had $2000 cash to put down on it!! They hit mine and my fiances credit score 4 times..... Daniel was the sales associate assisting us. However, The banks were then closed as it was 5pm on a saturday so he had told me that i had to wait until monday for that particular bank to open... 2 days go by, Now its monday morning 9AM. I called and daniel had said that he had just walked in and he would give me a call right back.... 2 hours, go by i call back, cant reach him. 2 more hours go by, Nothing... 2 more hours go by, STILL cant reach him..... SOOOOOOOOOO!!!!!!!!!!!!!!!!!!!!!!!i left it alone for a while, and i decided to drive on up there at 5PM, I get there and daniel had Already left for the day, and garrett proceeded to tell me that it came back declined!!!! HOOWWWW??? IT WAS $10,000 WITH $2000 DOWN AND THEY STILL TURNED DOWN THE MONEY!!!! SO IT DOESNT MATTER WHAT YOUR CREDIT SCORE IS!! YOU WILL LEAVE WITH NOTHING, AND THEY WILL NOT CONTACT YOU TO GIVE YOU THE RESULTS!!!!!HELL BUY HERE PAY HERE FOLKS HAVE MORE CUSTOMER SERVICE THAN THEM!! AND WILL DO ANYTHING POSSIBLE TO GET YOU IN A MUCH NICER AND NEWER VEHICLE THAN THESE FOOLS FOR $2,000 DOWN

RI
Review β„–64

Mikey, Levi, and Dakota are the best. They helped us out of a bad decision purchase that we had made at a different dealership. There was no pressure, only helpful suggestions. Best of all, we love our Jeep Wrangler!

to
Review β„–65

Everyone from the sales team, manager and financial team are awesome. Will definitely buy from again.

A
Review β„–66

One of the most efficient, smoothest car buying processes Ive ever experienced. We purchased a used Toyota Camry from them and the sales manager and rep were very polite and helpful. I would do business with them again.Purchased approximately 10 vehicles over the last 20 years and theyre definitely in the top 2 or 3 dealers Ive worked with.

To
Review β„–67

Jerry Thompson was incredible! Did everything in his power to make sure I went home with the Jeep I wanted! 5 Stars!

Mi
Review β„–68

Very pleased with our recent trade/purchase.We appriciated the calm and honest environment of the dealership. Second time buying from Beaman, and always impressed with how quick they move your paper work thru with no worries of extra fees or shady business.

Ki
Review β„–69

I had such a great experience a few weeks ago buying my new car. My salesman Ron explained everything thoroughly and the process was very easy and smooth. I highly recommend these guys!

Da
Review β„–70

Worked with Brayden when purchasing our truck. He was very knowledgeable and great to work with. We will definitely look him up for next auto purchase.

Ri
Review β„–71

Was a great experience Dakota Holly was professional and helpful in the whole sales process.. Would purchase form him again!

Ki
Review β„–72

This place is family friendly and not only that yall young guys trying to get yall machismo en and copper bad rides this place is where you need to be a treat you like a king financing is Great... and sometimes you have to find what you can find trading a good vehicle old vehicle for something nice luxurious this is the place you need to go

Ch
Review β„–73

Would really like to thank Tim Garrot and Beaman Auto for a great and easy transaction. I’m a dealership owner in Indiana and we were able to negotiate a great price on a 2016 GX 460 which was in the exact condition I was told. Paper work was quick and I was back on the road. Great work guys and highly recommend to anyone looking to purchase a vehicle!

Dy
Review β„–74

Came here to buy a new car, John Vollmuth was a great help as always. Great guy, great place. Highly recommend both.

Er
Review β„–75

I drove 40 minutes out of my way to purchase a pickup truck. I had a price sent to me late that morning and cut out of work early to go look at it. Upon arrival I was greeted by Dakota. He was great and let me test drive the vehicle. Truck had really bald tires on it so I requested having ones taken from another truck or new ones put on with a deal on them. Spent over an our waiting on Dakota to work with the Sales manager Mikey to figure out a price. They asked me several times on the price that I was quoted on the truck. I showed them the screen shot from then website, the quote sent to me that morning from Dakota, and the price on the Capital One cars website. They were all the same. Mikey told me the price magically went up due to the Corporate Office increasing it over $2000. He would not do anything for me and would not budge from this new price. As a professional sales person and manager for 20+ years myself....I can say this is horrible service. It is the old bait and switch tactic that has given car salespeople a bad reputation. I was ready to buy the truck even with the bald tires until I was treated so poorly.

Ja
Review β„–76

What a fantastic Jeep buying experience. Brayden is a real champ that not only made the Jeep purchase easy but also enjoyable. The entire Beaman CDJR team was great.

Na
Review β„–77

I was dreading going car shopping this past weekend but luckily Garrett Chesak was our car salesman and made it a much better experience than expected. If you hate going car shopping, ask for him. He’s a straight up guy and will give you direct answers.

Je
Review β„–78

I purchased a jeep from 2000 miles away. They sent a driver to pick me up at the airport. Nice and friendly driver. Sales process ws smooth and a great team. I would buy from them again with out a doubt. Thank you and we are loving our Jeep!

Da
Review β„–79

Dakota was perfect! He found the exact vehicle I wanted (2020 Gladiator) and made everything a smooth and easy process. The managers were honest and up front about everything I wanted to know. They got to where I wanted to be and Dakota made this car buying experience the best one Ive ever had. I would recommend him to anyone looking to buy from this dealership. They all care about their customers. Just ask for Dakota when you get there!

Et
Review β„–80

Paid $189.25 for a piece of paper listing the issues I had already mentioned when scheduling my service appointment with the most basic description and not even entirely true. Just a lazy, stereotypical dealership diagnosis that took probably two minutes and one hand. I had zero work done to my vehicle here because a simple brake and rotor change was going to cost $1,400. Had the diagnostic charge been explained clearly from the start, I never would have let them touch it. Spent nearly $200 for my truck to have a babysitter for a couple hours in their parking lot.

An
Review β„–81

We went to buy a Ford Fusion once we arrived we checked out the car test drove it. Drove wit no issues but the car did had a small issue with the paint on one of the passenger sides. Tim P. Took care of us sent it in to the body shop. The body shop did a wonderful job. And not to mention it only took em a week to get it fixed. During that week they gave us a rental car until the car was fixed... No complains. It’s all about the customers and nothing else.

Da
Review β„–82

Really enjoyed dealing with Big Lew. He made the process easy and worked hard to find us what we were looking for. Would highly recommend Lew and Beaman Jeep.

PA
Review β„–83

I am very disappointed in how the sale of a 2013 Platinum Cadillac XTS went for me. I had been dealing with the sales rep for this vehicle since last Monday. Because I am out of town I had a family member go by and check the vehicle out for me. I was ready to move forward with the purchase and I asked could I put a deposit down for the vehicle. The sales rep informed me that the policy was first come first serve. I asked to speak with the manager, who was a bit arrogant which did not bother me. What bothered me was the way he tried to rush me to get there as if he was the only person that has a job. I explained to him that I have a very important job and that I already had a previous engagement. I informed him that I had already had my credit pulled and asked did they do business with my bank. He told me that they did. He informed me that he needed the bank draft form as proof and that all I had to do is sign the check today. I urgently called my bank with the sales rep on the line and we had gotten everything that was needed to secure the loan and the car. I had been in contact through text with the sales rep and everything was good on my end. I even purchased car insurance for the vehicle. I sent the sales rep a text at 7 this morning and informed him that I would be at the dealership at 3 to pick up the car. His response was ok. Around 11:30 I receive a text that the car was sold from under me on Saturday at 8:30 p.m. I was furious because I completed everything that was asked of me, yet the dealership goes back to first come first serve. I feel that this is very disrespectful and greedy that the car lot would do this. I was told by the sales rep that his job is to move inventory. For everyone that has bought a vehicle with all of the great things to say. I am glad that you were treated with dignity and respect. I feel that the color of my skin played a very big part in this sale. Although the owner of the establishment and the sales rep feel differently, they wasted my time and my money only to be greedy and sale a car from the FIRST person that inquired about the vehicle and already had the bank speak to the sales rep. The loan officer even asked the sales rep that before she sends the documents that are needed for the car that would I still be able to purchase the car today. His answer was yes. This company will continue to sell cars anyway they can, because they want to make sure they get as much money out of someone to line there pockets. I have had some great experiences as well as not so great, but today Beaman showed me how dishonest and how they do not care for anyone only to make a sale. To the person that purchased the 2013 Platinum XTS, I hope that you enjoy the car. After all they did not tell you that it was already sold.

Al
Review β„–84

The worst dealership I’ve ever had experience with! My husband completed a whole financing form for a specific vehicle, got approved, told them he was coming from Fort Campbell that he would be there soon. They said okay, you’ll be good to go once you get here. Halfway through him driving up there they call him and tell him someone else is buying it. If that’s the case, why did you run my husbands credit and tell him to come on up! I understand it’s business but you don’t specifically apply someone for something and then sell it right under their feet. That’s unprofessional.

Br
Review β„–85

I recently purchased a new 2021 Durango and the exhaust tips are crooked. I called the service dept. to make an appointment to get the issue corrected and was very rudely and promptly told by Evan that if they were within spec they would release the vehicle with no correction or repair. I now see why no one wants to use the service side of this dealership. They are rude from the start and honestly make you feel like they dont care about you or your issue.

Ka
Review β„–86

Best place to buy a car!! This is the third car Ive bought from Beaman in Murfreesboro. The staff is friendly but not pushy. If youre looking to buy go see David Dickerson.

Ti
Review β„–87

I had issues starting my car this morning and decided to take it to Beaman Dodge in Murfreesboro, TN. Jared Turney approached me as soon as I got out of my running vehicle …because I was afraid to turn it off. First, he ran a test on my key fob to make sure it wasn’t faulty, then he ran a test on my car and gave me the results to a few things that could be the issue. He stated that if I needed a diagnostic I would have to make an appointment. I explained to Jared that I was worried that I wouldn’t be able to start the car again since we figured out the key fob wasn’t the issue. Jared asked service advisor Evan Mikolasko about how to handle the situation. Evan advised Jared to test the battery since that was one of the main issues that showed up on the test, to save me the diagnostic fee if in fact my battery is bad. Well, the battery was bad and that saved me over $100 in diagnostic fees and they were able to fix it right away! I truly appreciate both of these gentlemen for taking the time to help me and save me time and money. KUDOS to you both and keep doing such a great job helping your customers!

T
Review β„–88

Jerry Thompson was amazing to work with. He worked super hard to get everything lined up for us to get our Jeep. Thank you so much Jerry!!!!

Je
Review β„–89

I found the sales department especially friendly and easy to work with in buying a new Jeep Wrangler Unlimited. Corina Lafever was very accommodating and kept in touch with me the entire way. I talked to 4 other Jeep Dealers and got the old runaround of what will it take, let me check with my boss, etc. At Beaman Corina said I need to talk to my boss, do you want to come with me. WOW, I was blown away. I’m 66 years old and have bought many vehicles in that time but never like this. I will always return to Beaman, they’re like family.

Bi
Review β„–90

The salesman, Dakota, was great. He has a no-pressure approach and did everything he could to find a way to make the deal happen. I bought a used vehicle here, and it was just above my budget. In the end, he was able to find a way to make it work. His sales manager, and the finance manager, Harriett, were both excellent as well.The vehicle was delivered spotless and ready to go. I’d have no problem working with Dakota again at Beaman Dodge.

Br
Review β„–91

I had a great experience at Beaman Chrysler, Dodge Jeep in Murfreesboro, TN. Daniel our Sales Representative was excellent; and new General Manager wonderful in helping us through our purchase of our new truck. We love the truck a Toyota Tundra. I highly recommend them for your next vehicle Purchase.Brent Schultz

An
Review β„–92

My experience has not the been the best. I have been coming to your service location since I moved to Murfreesboro 3 years ago. Customer service has been mediocre. Ive come in several times and waited while the service guy was on the phone with no acknowledgement. A simple hey Ill be right with you would have sufficed and Ive observed the same treatment with other customers. I inquired about the radio software to be told that if they update the software and it locks the radio that they are not responsible. I asked the service guy why because one its not a task I can do based on the website, secondly its The factory radio made by dodge and lastly its a service. Why am I made to fear for asking that my dodge radio software be current. It would not be an issue if the consumer could update the software. Last visit I came in for an oil change and when I was pulling off my check turn signal warning was on. When I approached the service guy I was made to feel like I was lying. I had to make it clear that I had no lights on before the oil change. Ive contemplated driving to Nashville Dodge for a better service experience. My wife has a Nissan and only go to Nissan where she is treated amazingly, never a bad experience.

Ka
Review β„–93

John was the one I worked with for my Jeep. It was a great experience, and they did all they could for me. I had a excellent experience with them

El
Review β„–94

We went to Beaman looking for a Chrysler Pacifica minivan. We were greeted very promptly by Steve and shown the currently available new vehicles. Steve was extremely knowledgeable and helpful. We had a successful test drive and were soon having our trade-in evaluated. Within the hour we shook hands on a very fair purchase/trade price. We picked up the car the next day. The process with Harriette in the finance department was the best experience we’d ever had at a car dealership. We will certainly be back again when we’re ready for our next car purchase.

Da
Review β„–95

I want to thank Brayden for his knowledgeability, reliability, and how easy he made the process. This was 100% the least stressful car-buying experience I have ever had. I highly recommend Brayden and Beaman CDJRF. 10/10. Thank you all!

Ja
Review β„–96

Overall was decent, I should have checked the backseat of the car but they are supposed service the car on Monday so I will update then. I would recommend going with your own bank as they will probably beat their rates in the current times. Salesman took care of me but wasn’t too knowledgeable of the car even though we had been emailing for about two weeks about the car. Will update to see if they hold up their end.EDIT:Alright, update I would not recommend buying a used car from here at least not at night. The car fax mentioned no accidents but that’s reported. Clearly this vehicle had been involved in a sideswipe or someone drove against something. The wheel is bent, causing the tpms to adjust. Deep scratches that I overlooked which is my fault I guess for trusting a reputable dealership. Definitely wasn’t worth the listed price given the things that will need fixed. Salesmen lied about the service department fixing the little things and cleaning the car. Will not return for future purchases.

Da
Review β„–97

Wonderful and kind people there very easy to work with . Not pushy at all willing to work with you . Would definitely recommend them to anyone looking but or trade ! Mickey and Carson were a pleasure to work with.

Ca
Review β„–98

We live 2 hours away so I contacted them via email about a car for our daughter. They were quick to respond and were very friendly. We worked out pricing and decided to drive up on a Saturday to look at the car. The purchase was smooth and quick even though they were extremely busy. Everyone, especially Garrett Chesak, was great to work with. If you are looking for a car, go see Garrett!

Br
Review β„–99

Brandon in sales made the process so easy and stress free!!

Sh
Review β„–100

Amazing people. Grace, Matt, and Jeremy. Thank you so much!!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1705 S Church St, Murfreesboro, TN 37130, United States
  • Site:https://beamandodgechryslerjeep.com/?utm_source=GMB&utm_medium=organic&utm_campaign=GMB%20Main
  • Phone:+1 615-895-5092
Categories
  • Auto repair shop
  • Dodge dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Truck accessories store
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8:30am–8pm
  • Tuesday:8:30am–8pm
  • Wednesday:8:30am–8pm
  • Thursday:8:30am–8pm
  • Friday:12–6pm
  • Saturday:8:30am–8pm
  • Sunday:8:30am–8pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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