Luis Roque and Roque Agency is the best! I was so blessed to find Luis and have the opportunity for his agency to assist with my insurance needs. Anytime I had a question, he was there to take my call or call me back super quick. I’m sadly moving out of state and had to find a new agent to work with, and even with doing that, Luis still continued to help me make sure I had the appropriate coverage. Thank you for always being there for me.

We have been dealing with Roque Insurance Agency for quite a few years now. Luis is always very professional and responsive to our needs. He takes the time to find what is right for us, and is very courteous and understanding in doing so. We will continue to use Roque Insurance for all of our future needs, and I would recommend that anyone with insurance needs do the same. Thanks Luis! Youre the best!

Luis Roque handles my Life, Auto and Home insurance. He has handled all three of these for quite some time. It’s been so nice to work with such a wonderful, professional and personable agent year after year who is always concerned, engaged and ready to assist whenever I call. He’s a great advisor, communicator, and goes above and beyond to make sure all concerns are met with care until complete. I recently witnessed all of this in action once more when my husband recently had an accident with his vehicle and urgently needed to reach out to Luis. It was determined that a claim needed to be initiated once the situation was explained, andLuis walked him through the process so smoothly. Several calls and communications followed during this claim time and Luis was always available and incredible throughout the entire process. He made a terrible situation so much nicer to go through. It’s because of the kind of attention and care that Luis always provides that makes his services so exceptional and why I highly recommend him to anyone seeking insurance coverage in Middle Tennessee.

One of the first people I met upon moving to Rutherford County, Luis is thorough, professional and responsive. I trust him with my home and auto insurance and you can too!

Luis takes care of me and my wife’s home and auto insurance as well as my parents. He’s very professional and always makes sure his customers needs are met. I would recommend him to anyone

We have been with Roque Agency Insurance for several years. Luis Rogue has always had our best interest at heart since day one and has taken excellent care of our insurance needs. Recently, my husband was involved in an accident by a hit and run driver, and our car was eventually totaled. We Luis handled our claim process immediately and professionally and assisted us through every layer of the claim process which went very smoothly and quicker than we expected. From beginning to end, Luis was there. We received a check from the insurance promptly after the car estimate proved to be a total loss, purchased a new car, and are back on the road!!We are very happy and pleased with Roque Agency Insurance and highly recommend Luis for all your insurance needs! Thank you, Luis, for all your help, advise and care for your clients. Most of all, thanks for always going the extra mile and for just being you!! You truly are the best!!

I always appreciate when an expert has your best interest at heart and explains to you each and everything that you only know a little about. Luis is an expert and knows how to protect your family with the right coverage for home and auto insurance in Murfreesboro, TN. There were lots of little hidden holes in my previous insurance policy and he not only found them, but also patiently explained them thoroughly. Highly Recommend Roque Agency Insurance!

Working with Luis was a pleasure. He answered even my most elementary questions without rolling his eyes once! He is knowledgeable, professional and I highly recommend him as your next insurance agent. Donna T

Luis has been extremely patient & great to work with while we figured out what we needed in regards to insurance. Hes personally driven to meet me wherever its convenient for me in order to get the paperwork signed, as well as walking us through the process of how to switch everything over before, during, and after weve gone through the sign-up process. Hes available via text which is great for me during my work day when its easier to text than call. Any other agent wouldnt have devoted the time & attention to their customer, especially after the paperwork has been signed and theyve got your business on lock. DEFINITELY recommend Luis at Roque Agency to EVERYONE. Do you REALLY know exactly what your policies cover? If not, call Luis!

Its always a pleasure to speak with Luis on the phone! He is super efficient and knowledgeable on the best coverages available. My wife and I have been thrilled with his representation for all our insurance needs for many years now!

Luis took the time to explain insurance needs to me and what would be best for my family. I feel much more knowledgeable about my policy and he actually saved us some money for MUCH better coverage. I can not say enough about how happy I am with the service Luis provided, Id recommend him to anyone!

Luis is an absolute joy to work with. We have been clients for a couple of years. He is quick to respond when we need quotes or advice on coverage. Having a teenage driver causes some sleepless nights, but I know if anything happens, Luis has us covered.

Luis is very straight and honest with his business. He knows the insurance business, represents and sells for different companies. Luis shopped our needs and was able to completely cover our home and autos for less and in addition was able to add an umbrella policy.Luis is thorough, quick and easy to work with. He will take the time with give you choices to help you understand what all the limits of liability covers and what is normal. He will determine any special coverage you may need or want and make suggestions.You will feel confident you are getting the most for your dollar and receiving the best coverage for exactly what you need.

I have had the best experience with Roque Agency! Luis is the best to work with! He sat down and explained all of my homeowner and auto coverage line by line (no other agent has ever done that for me) and made sure that I understood everything. Hes always available for questions and responds quickly whenever I need anything. I recommend him for all your insurance needs!

Luis was kind, helpful, and very efficient. He even met me at my office to finish signing a spot on the application we missed when I was at his office. He was able to get me more coverage at a cheaper price!

After having difficulties with my previous insurance company & insurance agent, Luis helped me to find a new insurance policy with more coverage at a better rate. He has been very easy to work with so far and is readily available to answer any questions I have.

Luis Roque found us coverage when no one else could. As an independent insurance agent, he provides exceptional value & service at the lowest rate!! I highly recommend getting a quote from Luis today.

The RIGHT coverage... incredible price...unbeatable service - THAT is what you can expect working with Luis Roque. We have loved working with him! Not only are you saving us some money & providing 4x the coverage, but you made the transition SO incredibly simple…We are amazed! In fact, I dare say it was one of the “easiest” transitions we’ve made with this type of thing– GASP!! His thorough attention to detail, quick responses & professional attitude are refreshing. Won’t even mention that he’s got a great personality & is fun to work with. We really appreciate you taking the time to make it so easy. GOOD STUFF.

Excellent Customer Service and Amazing Human. Luis is super responsive with customer service requests and such a pleasure to work with. Im in the insurance business also and Luis is who I trust my personal insurance to. Hes a rockstar!

Luis goes above board to see that your insurance needs are met. He pointed out some areas for me that were not adequately covered that other agents had failed to inform me. He did this while at the same time getting me a very competitive price. I would recommend Luis to anyone for their insurance needs.

Great service. Goes the extra mile to earn your business. Really educates on the amount of insurance you need.

Roque agency is very complete and thorough with their clients. Luis wants to make sure his clients get the best policy for their needs. Please call Luis today for a free quote. I have been pleased with his services and want you to as well.

Luis is one of the best in the business. In such a competitive market that is so price sensitive it makes sense to go with the independent rep who can shop around for you. I tell all my friends to at least give Luis a call and compare your current policy with what he can offer. He earned my business and Im sure he will yours too.

In the world of microwave mentality, and pay me now...this man is a breath of fresh air. Took the time to explain every inch of what I was getting in to and delivered what he said he would. Should be the norm...it is however few and far between. This is the few and far between. Great business.

Luis made sure I knew what I was getting, and refused to under insure me and boy am I glad he did that. Totaled my van recently and he stayed with me through the entire claims process, which thankfully turned out in my favor.

A professional in every way i could tell his moto for his clients of be protected not surprised is something he lives by both in his life and in his business. I always suggest to anyone to talk to Luis about there insurance because he is a agent that cares about his people, family and community. Very much recommended

When my insurance went up considerably, it was time to look around to see how other companies were comparing. I was pleasantly surprised when Luis was able to write me a Kemper policy for better coverage. I also saved a lot of money. I would suggest you give the Roque Agency a call and let them do some comparison quotes today. You too may find a far better policy awaits you.

This agency, and Luis in particular, is all about putting the client together with the best insurance protection available to fit his/her needs. One walks away with the sense of having been dealt with honestly and with knowing ones best interest has been at the forefront of all decisions--his mantra is clearly, A satisfied customer is my best assest. Even folks who are satisfied with their current insurance carriers owe themselves the benefit of having Luis take a look at existing policies, ensuring maximum coverage for the best value.Many thanks for looking out for me and for the peace of mind, Luis.

Shopping for a better deal on insurance is something that we knew we needed to do but we put it off for so long assuming that it would be a huge hassle. Luis took the time to discuss our options with us and held our hands every step of the way while we switched our coverage (from a company with which we had dealt with for 7+ years). Luis made the entire quote and purchase process easy. Not only do we now have coverage that exceeds our prior coverage but we are saving a substantial amount of money. We highly recommend contacting Luis to see what products he can offer to best fit your needs. It is rare to find someone who is so genuinely interested in finding the best coverage for you and your family – while patiently explaining everything – and who is also enthusiastic about saving you money. We have told several friends about what a great experience we had with the Roque’ Insurance Agency and will continue to do so.

Luis is a consummate professional. He is knowledgeable and experienced and invariably points clients in the right direction. I highly recommend his services.

Luis is a former coworker who was able to save my family nearly $1000 a year in insurance and on top of that we actually got much better coverage including an umbrella policy! You rock, Roque!

My experience with Mr. Roque was very informative and money saving (with better coverage). I will be recommending him to anyone who needs insurance.

Luis is knowledgable, accessible and went above and beyond to make sure my insurance needs were adequately met.

Luis knows his insurance, which is very important to me. He is saving me $168 over my last policy, and that is with double the coverage AND a $1 mil umbrella! Trust me, do business with Luis, and youll never go back!

Imagine an insurance agent with your needs ahead of their commissions! Luis is this agent. Quick to offer a smile and a helping hand and sound advise.

I began to experience difficulty and poor customer service with my agent of over 10 years, and was also in the midst of purchasing another home. I took a look online for an independent insurance agent, and Mr. Roques agency came up. I contacted him, and we set up a time to talk. If you are looking for someone to sign you up for insurance in 15 minutes or less, call someone else. However, if you are looking for someone that will treat you like a friend, and with the upmost professionalism and respect: Luis Roque is who you need to contact. Being a Manager in the Customer Service field I know what good, and bad, customer service looks like! Luis could teach a class on good customer service! He set down with me, and educated me on my insurance options. At the end of the day on my vehicle insurance I received FAR more coverage for what I was already paying. The homeowners insurance was less than what was quoted to me by my former agent, and had far more coverage. If I could give 10 stars, I would! HIGHLY RECOMMENDED!!!UPDATE: I would like to again give a shout out to my Insurance Agent, Luis Roque. He still is taking good care of me and my family! If you have some insurance needs, You really ought to meet him and see what he can do for you. If you already have a carrier, you should compare. He is an independent agent that goes above and beyond when it comes to customer service. I have had some things recently that needed to be switched, re-switched, etc, and Luis has been awesome! check him out!ANOTHER UPDATE: We unexpectedly had to move (again) and Luis was with us each step of the way! I CAN NOT imagine being without a dedicated, personal insurance agent. We had some unique circumstances to figure out, but Luis helped us navigate thru it all. 5 stars simply is not enough. If you are in need of any sort of insurance, do yourself a favor and contact Luis today!

Luis Roque has been a blessing with much more than insurance. Hes a friend, conscientious, going the extra mile and has a true servants heart. Our auto coverage was going to near double and my friend found us coverage with a quality company for about 50% of new premium.When key broke in car door, my dependab;e insurance agent gave me key phone number and picked me up to get a new key cut (oops this may start a new trend).Call Luis and enjoy the de-stress of insurance issues when you least expect them.John McConville Philippians 2:1-7