I loved the service. The person that did my fall maintenance was amazing. I highly recommend this company.
Great service. From initial call to the repair man showing up. Nathan was great and got us back up and running. Very reasonable pricing for an emergency Saturday service call. Will definitely use these folks again as well as recommend them to others.
Worked very long day to make sure everthing was right. Everyone very polite & friendly. Would recommend them
My cold air stopped blowing up stairs in our home today and I thought great, its Friday! Will anyone be able to come out today!?! After calling a few places i decided on airstream. One- the reviews were great and 2. After speaking on the phone to the young lady .. she was so friendly.. helpful and had someone come out within a couple of hours. Our tech was Nathan. He was so helpful got to it quick and found the issue fast too! Our air and home is feeling cool again. Ill definitely stick with this company for now on. 😊👍👍
My upstairs AC stop blowing cold air and I called for quick service. Within a 2-hour timeframe, someone came and got my air working again. Although I didn’t agree with the fee initially, the customer service, fast service, and quality service I received, made the price worth it. Being a VIP customer helps!
Very happy with service provided by Dan. Got here promptly and worked through each unit’s maintenance in highly efficient friendly fashion. Explained everything. Highly professional approach. Also very happy with agent on the phone. She answered all questions, friendly, thorough.
AWESOME IS ALL I CAN SAY!!! I called all around Murfreesboro because my air conditioning went out and they were there for me and my family when everyone else said it would be Monday before they could possibly look at my system. Adam was absolutely amazing and had my system up and running in a matter of minutes. My family thanks you and my 17 month old nephew thanks you from the bottom of our hearts for getting us back up and running. Saturday July 31,2021
Service was prompt and timely. Service tech was friendly and knowledgeable. Repair and inspection was done in a timely manner. Only complaint is that he had to charge 9 ounces of Freon but had to charge me for a full pound.
Our tech, Joshuwa, was kind, prompt, and efficient. I would recommend Airstream to anyone needing HVAC services!
I will absolutely use these folks again! Timely and professional to say the least! Easy to work with and friendly.I had a 30amp RV service installed as well as power run to my shed. Everything was completed when they said it would be. Good price as well.
We have been using Airstream for several years and have been nothing but satisfied with every aspect. They are quick, responsive, knowledgeable, honest and just everything good you would want in a HVAC company. We’ve never felt pressured or lied to, and problems have been solved quickly and efficiently. Nathan that helped us this week was so polite, professional and helpful. Highly recommend.
This is our second visit from Airstream. They are very responsive & knowledgable. Awesome communication and very personable! We had Nathan come out to run a diagnostic and he was very helpful. They do not try to sell you things you don’t need, but offer severalOption that best fit your budget.
Great customer service! Called on Sunday they were here Monday and did a great job. I will be using Airstream again and plan to use themFor regular maintenance in the futureDan was the technician and he was polite and professional. I was impressed that he wore shoeCoverings was neat and cleaned up everything.
SHOUT OUT to Airstream ServicesThis is by far the best HVAC company that I have ever used. I have used several of the “well-known” in Smyrna only to be disappointed after a couple of years with them after they grow.Airstream is a small family business that keeps the “you are part of our family” feeling. They are there when you need them, and promptly goes above and beyond with integrity, efficiency, professionalism, and most of all a family feel.A recent event in my family devastated us, still trying to grasp the loss, ….and then the Air Conditioner went out. Airstream was immediately at my house fixed the air air, replacing a part, and did maintenance on the unit. Gus the owner then blessed me by not charging me a dime! “His take on this was “we take care of family and you do not need additional stress at this time, our condolences are not enough’This is the epitome of customer “care”! All techs are the cream of the crop as well. Murfreesboro and Smyrna and surrounding areas are blessed to use this Company. They also do electrical, and soon to come plumbing. What a joy to be able to call one company for all needs. Please consider them- they get my highest recommendation”
Airstream is an excellent company. I’ve been a customer for many years.Their employees are always professional, knowledgeable, and always on time.I just had my unit serviced by Matthew who was awesome!Their office staff is always so helpful in providing what you need.I even got a follow up call the next day from an office staff member checking tosee if I I was satisfied with my service ...WOW!If you’re looking for incredible service, trustworthy and honest service technicians, andfair pricing ... call Airstream. You won’t be disappointed.I highly recommend them.I’m a raving fan !!!
I have been with airstream for a while and they are always on time, knowledgeable and polite. They are a must have in the hvac and electrical world.
Excellent Service. They were here when they were supposed to arrive and the technician was courteous and took the time to inspect the entire unit. Excellent diagnostic and fair price
Excellent service. Great response time. Wonderful technician...knowledgeable, courteous and very thorough. Extremely pleased all the way around!
We had such a great experience! Bo and Joel did a great job. They ran some Internet cables for us and knew just what we needed. We would definitely use Airstream again!
Stephen was excellent and answered all my questions. Professional, on time and excellent communication. Will definitely use in the future when needed!
Responsive and easy to work with. I had an issue with my blower fan, and Airstream was able to dispatch someone the same day, diagnose and give me an estimate for the repair on the spot. Timely and accurate. Will be looking into their monthly plan soon.
Very thorough and understood what he was explaining to me.. This was a air conditioning tune up with a VIP service. Great company.
From the very beginning this Co was outstanding! They send an email with a picture & info on the person coming to your home to see what’s wrong with your unit. They wear fabric slip covers over their shoes to keep your floors clean. Took a few days to get new AC unit in, then they worked non stop to put it in for our upstairs. They wouldn’t leave until it was working a 100%. Afterwards they contacted us several times to make sure everything was in working order. You won’t go wrong with this Co!!! The BEST customer service & very knowledgeable about their work & their units!!!
7/18/2021 Unit stopped cooling. Compressor was not kicking on. Nathan checked it out and found a bad connection. Once working even checked the freon pressures to make sure they were ok. Could have easily got me for a new Thermostat but was honest and was only charged the weekend service fee. I went ahead and became a VIP member and set up the twice yearly maintenance and inspection for my A/C and Heat unit. Thank you Nathan for doing a great job!
They were very friendly Professional men, Reliable trustworthy company, I forgot the names of the gentleman but they deserve awards. Thank Airstream for sending me the best peoples.
I am SO impressed with their services! We were with a company that rhymes with Bee, but they were overpriced and didn’t always deliver. Airstream provided STELLAR same-day service and even showed up early! The technician was very knowledgeable and friendly. We even signed up for their maintenance plan! If you need HVAC services, these are the guys to call!!👍🏾
We had our Annual Electrical check up on our house done today by Tyler. He was very thorough, polite & on time. Highly recommend Air Stream for your home needs as all employees are Professional & Always Helpful. ♡
Our AC quit cooling, and we were able to get same day service and a fixed AC with Airstream. Kermit was professional and efficient.
I love that you text a pic and information about the technician! I had a great experience and will not hesitate to recommend your company to neighbors and friends.
Great customer service, respectful, considerate, polite. Timely in scheduling. Cost-effective, looking to save you money currently and in the long-run. Knowledgeable, informative, provide options, courteous and caring. I like how they send you a link so you can see when they will arrive. I also like that they typed up the estimate and sent it electronically. Excellent and clear communication, they want to make sure you understand and get all your questions answered.
Airstream was recommended by a neighbor to convert a gas fireplace to electric. Gus came out and showed me exactly what would be done and gave me an estimate. He also helped me pick out the best logs to order. Steven was the lead technician to handle the conversion, with assistance from Mike (I think; sorry). Gus stopped by to check in with them as they started the conversion. They were done in a snap and the fireplace is wonderful. I would highly recommend them for any service they offer. Great service and great people!
I was searching for another reputable HVAC company since our former one closed their division. From placing a call to checking our unit, Airstream was first-rate, the tech was super nice and informative, on time, organized, and just right for the price. If you are looking for an HVAC or electrical repair company, you just found them!
Just moved to the area had 2 thermostats installed to replace 2 garbage Nests Thermostats. Airstream Services arrived same day, on time and finished quickly, Nathan the tech was knowlegable and efficient and was a nice guy, very satisfied and will call again for future service.
Quick,easy and affordable HVAC check also great response time
He was prompt, professional, and knowledgeable. He changed out a light switch. I only came 4 stars because it was pricey for a switch.
Airstream did a wonderful job as always. These folks are caring, courteous and professional. They do a very thorough job and I highly recommend them.
Exceptional service from Airstream. Technician was courteous and very competent.. honesty went a long way.
Fantastic company. Local, personable, efficient. They got to me fast and did a great job. Highly recommend.
Wonderful company and very professional. Super easy to work out. Highly recommend!!
So to say Airstream went above and beyond to finish our project would be such an understatement. We had several electricians look at our project and never call us back. Not only did Airstream follow up but they did what seemed to be the impossible. We had a incredibly difficult project, high ceiling with limited space. They found a solution and brought in a 1000 lbs left to solve the problem. They had to move this equipment manually but not once did they complain. They got the project done and with no damage done to our house.Truly professional and we would highly recommend. These guys are problem solvers for sure.
Awesome job.Explained and compared all HVAC Equipment options available to me so that I could choose HVAC equipment based on knowledge, facts, efficiencies, warrantys, reliability.The system chosen was not the least expensive, but you get what you pay for, and I purchased the best there is.I am very pleased with Airstreams performance, and highly recommend them to all potential customers
Very professional company. I received text updates letting me know exactly when the technician was to arrive, and I received a short bio about the technician. He was very professional and knowledgeable. He diagnosed and fixed my problem quickly and the price was very fair. I am highly satisfied with Airstream and would absolutely recommend these folks again.
Airstream was so efficient! We are very pleased with their work. Highly recommend. An honest and affordable estimate. Final cost was the same as the estimate. No hidden surprises. If we need electrical Airstream is our guy!
These guys installed 4 outdoor wired cameras for me and did a great job. Customer service and communication were on point. Free estimates and very reasonable. They even texted me beforehand, as well as followed up afterwards to make sure I was happy. Our tech Bo was professional, easy to talk to and I would definitely recommend and use them again!
Our heating unit stopped working downstairs and I called Airstream at 7:00 am and the technician came right out even though we had 5 inches of snow. He had to climb upstairs and downstairs to find the short and he fixed it. He was very courteous and let me know what was the problem. The repair was not costly and he had the emergency heat working prior to finding the short so we wouldn’t be so cold until the problem was fixed. Love Airstream Heating and Cooling, pricing is reasonable and you don’t have to wait long for a repair. I would recommend this company for your heating and air installation and repairs.
Very professional service with text messages describing my Technician and when exactly he would be on site. Technician informed me each procedure he was doing and an estimate with options. Letting me know of problems that were found and that it would be recommended to repair but wasnt pressured in no way to have the repairs. Definitely would recommend then to friends and family. Very reasonable prices
My family and I have just moved to Middle TN. We have already used Airstream Heating & Cooling on both HVAC units for maintenance (Jerry was the tech), we have used them twice already for electrical issues, and we even had them install 120 feet of internet lines in our home. Each time the techs have shown up on time, were very pleasant to work with, and did a fantastic job. On the back end, Caroline and Jennifer have been equally fantastic with great communication and follow up. I cant say enough great things about this company and look forward to when they start offering plumbing services. Its less stressful knowing I can give them a call and they send a tech right out ASAP and the fact they work on electrical issues, HVAC issues, internet cable installs, etc.
Matthew was very courteous and knowledgeable. Arrived timely and did a thorough job. We have used Airstream Services for each of our properties and have been very satisfied.
I found a Airstream Services when I needed somebody to light my gas fireplace for me for the first time after I bought my home. They have been nothing but extremely professional and helpful and polite. I would recommend them to anyone!
It seems that every company that we need in our lives when things need repair or replacing promote themselves as “ the I care company”. How many actually deliver this promise. If you are in need of HVAC work this is the “ Team “ you want to call. We had our downstairs unit replaced and every member of their team was nothing short of outstanding. They wanted you to make the right choice for your needs and every part of the process was done on time with great quality and care. I want to thank each member that I either talked to on the phone or at my home, that being Tina,Adam,Dan, Mike, Matthew and a special shout out to Jerry a young member of the team that is learning from a great group of people about what it takes to separate yourself from the average or even below average standard that seem to be acceptable in today’s world.
Excellent, affordable same day service, I couldn’t be happier
Excellent customer service and very knowledgeable. I will be using Airstream Services from now on.
I have used Airstream Services for the past few years now and have no intentions of using anyone else. They are so good to work with. Keep up the great and honest work!!
My technician was Matt, i received a text with his Picture and a link to show his arrival time and a text when he arrived. He was prompt, very professional and friendly. He looked over everything, gave me a couple of tips and pointers ( the system is only 3 years old ) and made sure to let me know about a couple of items to look at in the spring.They had previously installed 2 units at my other house i sold previously.I cannot recommend airstream enough.
They were very attentive and responsive. Came out within 2 hours on a friday night! The technician was awesome. Very knowledgeable and professional. Would use them for all my HVAC needs.
Great service by great people who are a part of an amazing, locally owned small business. Gus and his team will take great care of you; it’s personal with them.
Steve did a phenomenal job installing new wiring and a ceiling fan. Cant thank him enough and will definitely be on my call list for future jobs!
Our kitchen needed a lighting upgrade to recessed lighting so we did some Googling to find an electrician. We called Airstream Services on a Friday and they came out for an estimate on Monday. The price was reasonable so we agreed and they had us on the schedule for the following Friday. Quick service and high quality work. Bo at Airstream is really good at what he does so I would call them again.
The Airstream team is awesome. I called on a Sat morning when my gas heat system went out. They were here before noon that day. Within an hour Matt had my heat back on. He explained what the problem was and told me what I could expect down the road. I was so impressed with their service that I signed up for their VIP program.
I have been using Airstream for over 5 years. They have repaired my HVAC units, replaced my 23 yr old unit and now performs 2 maintenance per year. I cannot say enough great things about the team. They are professional, quote multiple options and matters are handled quickly. Use them, you cannot go wrong.
This is a great company, Mike was at our home in hours. Mike was extremely professional and provided a ton of information on my system. I will be using this company again and advise you to trust airstream, they are a class act
I asked if they could help with an ethernet project. They were quick to schedule a consultation and were willing to schedule the service on short notice for me. I really appreciated the customer service aspect and I didn’t have any issues with the quality of work performed.
Our experience with Airstream has been phenomenal.As first time home buyers 3 years ago we had bad luck with the fairly new homes cooling unit among other things.And while its been frustrating that our system has had as many problems so quickly; its been infinitely less stressful knowing that weve been taken care of by professionals that know what theyre doing.I have nothing but praise for their services and guidance through difficult choices. Their techs talk you through the options and give honest opinions on how to solve the problems that arise. I appreciate how they take their time to discuss and make sure that we understand the issues and what it takes to fix them.
Best experience I’ve ever had with a repair company! I called on a Saturday and the person I spoke with was very thorough and helpful, and we got an appointment for Sunday between 10-11am. I got a text telling me the technician was on the way around 9:30, and I was able to track his progress. He arrived right at 10 and immediately got to work, wearing shoe booties the entire time he was in our home. He was quick and efficient, very detailed and I felt totally comfortable with him. We settled our bill easily on the techs phone. Today I received a follow up call to ensure our problem was resolved. Prices were very reasonable as compared to other companies and their 24/7 service is very convenient. This is the kind of service that earns customers for life!
Great folks, Mike was awesome as well as the office staff I spoke to. Got out here quickly, diagnosed immediately and very transparent with what was broken and why. Looking forward to having them handle all of my HVAC needs moving forward. Also were careful with COVID - wore mask the whole time and maintained distance.
Exceptional customer service. Knowledge and courteous technician. Will not over charge you. Highly recommended.
Airstream was able to dispatch someone the same day to diagnose the problem with my AC. The technician was very professional and was honest.
The technicians from Airstream Services in Murfreesboro were very helpful and knowledgeable. They kept working the problem and eventually found a loose wire. Thanks for the help today!
Excellent! Great communication, knowledgeable and efficient!
One of our units wasn’t cooling and they had someone at our home within 15 minutes of us calling them on a Saturday. The service technician was friendly and professional. He explained the problem and had it fixed quickly!
We had multiple visits to diagnose and incrementally solve a complex issue in our HVAC needs. The team was so pleasant to work with and responsive along the way. In the end, we more than solved the problem and we are happily satisfied. We highly recommend Airstream - thank you Sierra, Adam, Dan and team!
When I had a leaking AC, Airstream made it simple to get a tech to me the same day.Scott arrived on time and provided a thoroughly professional experience. He made sure expectations and outcome was clear from the get-go. When it came to addressing the issue he went above and beyond. He was able to diagnose a really tricky problem and provide a solution.If you want to support a business that cares about quality in work and in people, you should support Airstream.
Professional period /feels trustworthy
Great service today. Had them come out to fix our A/C and can’t be more satisfied with their service. Give them a shot, you won’t be dissatisfied.
I can’t say enough good things about Airstream Services. The techs were professional and very knowledgeable. Gus went above and beyond when working with me when I needed a new unit installed. I highly recommend them to everyone!
Very professional and prompt. Recommended
We had Mike to come out to our new home for a hvac inspection. This young man is sooo thorough and meticulous about his work. He is definitely trained to perfection. And he educated us well on our new systems as well as suggesting proper maintenance. We grateful for this great hometown company and will definitely be using them for any needs in the future. Prices are great and the the customer service representative that answers the phone are knowledgeable and very patient.
Airstream service is the best service I have ever had. I called on a Thursday and I got help on Friday. Lee took the time to figure out my electrical issues.
The Tech Mike was very friendly and knowledgeable I’m glad I called Airstream!04/12/2021Airstream once again showed up on time great knowledge service technician very friendly and attention to detail!
Great customer service and very knowledgeable.
1) Scott Weiner provided excellent service, very polite, and very articulate in answering all of our questions. He even did some research to find answers to other questions we had about our HVAC unit. He was far more professional than anyone with whom I worked installing HVAC units when I was in college. 2) The lady with whom I spoke making all of our arrangements went out of her way to assist us and even offered financial options to make our experience even more affordable than the other companies with whom I talked, and her follow up with us today was even better. I highly recommend this company.
Amazing service and integrity I highly recommend!!
We have used Airstream on two different occasions and have been super happy both times! The first time was for an issue we were having with one of our units. They came out quickly, diagnosed the problem and fixed us right up! They just did a Fall service done on our HVAC and joined their VIP program for next year as well! Highly recommend!
With the environment we are in currently, Michael was understanding, careful, quick, and friendly. Very informative with tips and guidance on proper filters to use with my unit. Very appreciative of the outstanding service.
Airstream Heating & Cooling LLC just finished up our install on our new unit. We had the best customer service. The tech’s were so professional, knowledgeable and respectful. Would recommend Airstream Heating &Cooling to anyone! They are the best!!
I just had the HVAC and Electric guys out today. They were friendly and polite, but very professional and got right to work. Recommendations were made without any pushy sales and I believe they were being completely honest with what they found and, so far, they fixed the problems and answered my questions. Great service provided in a timely, friendly, and professional manner. Thanks, Airstream.
Great job and very professional. price was better than I thought it would be, i am very grateful and will recommend to everyone to call them first!
Very Good Work. Very Professional!
Great experience with Airstream. Tech was courteous and very knowledgeable. Great value Wouldn’t hesitate to recommend.
I have had 5 years of superior service experience with Airstream Heating & Cooling! And now, I have just had an exceptional experience purchasing a new unit from them! I couldn’t be happier! Gus, Adam, Nathan, Dan and the rest of the Airstream team always provides top notch value and exceptional customer service! I highly recommend Airstream for all your HVAC needs!
Customer is outstanding! Technicians are knowledgeable are explain everything they are doing. They are completely professional & courteous. No need to use anyone else!
Two other companies had been out and told us we needed a new unit. Adam got back to me right away, came out the next morning and saved us about $6000!Extremely knowledgeable, helpful, and most importantly truly honest. Thank you!!!
We had Airstream install a new 100 amp service in our carport we are converting to a shop...they trenched for the conduit, installed the service and switched over all the existing electrical to the new install...they also installed a four outlet exterior box on the service pole for my christmas lights.. Lee and his crew did a great job.. very professional, courteous and knowlegeable...would definitely hire again for any future jobs!
Had them come out today to look at our unit. Adam showed up on time and was very friendly. Got our air up and running. He also talked with me about other maintenance and such. Also answered all my questions and knew what he was talking about! Will definitely be taking them up on their yearly maintenance program.
Mike was able to not only respond quickly but was very respectful, he made sure I had all the stuff I needed for the insurance company. I will use Airstream Services for any HVAC issue I have going forward
We needed help fast... called these guys around 11:00 and they were here by 2:30...by 3:00 our unit was fixed without any hassles or money gouging... you cant beat their prices! I would recommend these guys to any and everyone... professional, friendly, and GREAT service... Thank you guys for being awesome at what you do!
Gus was informative, kind and straightforward from the start. He came to look at our air conditioner the day we called. He fixed it in under an hour for $1100 less than the first estimate we got from another company. He did not sell is any unnecessary parts. In todays world, this kind of honest service and friendliness is much more rare than it should be. I cant express how much I appreciate his help. We are now enjoying cool, comfortable air at our house. Thank you Gus! Youre a life saver!
Our first experience with Airstream occurred on July 1, 2018. We relocated from another state, and when we arrived at our home on June 30, we discovered the air conditioning wasnt working. The temperatures that weekend were close to 100 degrees, and the humidity was very high, making it very uncomfortable for us and our fur kids, as well as the crew who unloaded our belongings. Adam arrived Sunday morning and was able to identify the issue and get the system operational until it could be fully repaired. Since that time, weve appreciated excellent maintenance services from Gus and Nathan. Airstream made a very positive first impression, and maintenance services by Gus and Nathan have upheld the companys reputation for us. Airstream has our 100% backing.
These guys are awesome! Not only did they come out quickly but they saved me several hundred dollars. If you are looking for a honest, kind and dependable company, I highly recommend them! Going forward, I will not use anyone else!