user
Taylor Shepherd - State Farm Insurance Agent
300 Jefferson Ave, Moundsville, WV 26041, United States
Appearance
Taylor Shepherd - State Farm Insurance Agent

Comments
Ri
Review №1

Hands down the best insurance agent Ive had in my short life.Taylor and his team will help you with anything and will get you set up with some great insurance for a great price.

Su
Review №2

Anytime I have called or stopped in an had questions they have all been very helpful an friendly.

VS
Review №3

I couldnt be happier with the amount of money that this agency has saved for me. My premium with Geico was VERY high, and Taylor shocked me when I was offered a much more affordable premium. Everyone at the office is kind, polite, and efficient---even the office dog! I havent had to file a claim, thank goodness, and if I do, I hope all goes well. I HIGHLY recommend Tayor Shepherd and State Farm.

Re
Review №4

Every person that works there is great! Any question I have whether its Taylors or another agent, they always have the answers. Ive also got a great deal on my insurance that includes alot of the extras and its still cheaper than anywhere else. I highly recommend this place than any other.

Jo
Review №5

Ive felt valued and well cared for as a customer here. Taylor and his team have impressed me with their thorough knowledge and responsiveness to what ever the situation requires. Ive never once felt like I had to do their job for them; which Ive experienced with other insurance companies before arriving here. Great people, I highly recommend you give them a call!

Da
Review №6

Great group of people. Friendly and return calls.

Vi
Review №7

Its always great and I love that dog everyone makes me smile I love dogs

Mi
Review №8

Taylor and his staff are first class all the way! He has guided my wife and I through critical decisions with insurance while keeping our best interests in mind. He has also contributed to our local community in many ways. I would highly recommend him to anyone in the area!

La
Review №9

Taylor and his group are always willing to give back to the community. During the COVID-19 pandemic, he worked diligently to reach out to others on the front lines and also to those in need. Our family is proud to know him and his wife, as well as witness the many acts of kindness the team at Shepherd State Farm has shared with others. What a great group of business leaders to have in our community!

Ma
Review №10

Taylor is the best! He is always looking to help me save and always gets back to me in a timely manner. I think its also important to note that the customer service/support that I received from State Farm when I totaled my car last year was incredible.

Ca
Review №11

Taylor Shepherd is one of the hardest working individuals I have met. He and his team will do everything they can to get you the best deal possible.

Ja
Review №12

I had a wonderful experience with Taylor and the State Farm team. Very quick to respond to my questions and get me set up with the service I need. I had a great experience!

Je
Review №13

Taylor is not only a great agent, but a wonderful community oriented person. I highly trust him with making the best choices when it comes to appropriate coverage at the customers price point.

Er
Review №14

The Shepherd team are a great group! Taylor is very friendly, knowledgeable, and takes the time to find the best products or offerings for each of his clients. The customer service is second to none, and the team mascot is the most wonderful dog you’ve ever met. I fully recommend Taylor and his team to anyone in need.

Da
Review №15

Everyone needs a great insurance agent, like they need a great attorney. I’m here to tell you that Taylor Shepherd and his staff are second to none. They put you and your policy first and are there when you need them!

Sa
Review №16

Taylor and his team are wonderful people who are always willing to go the whole nine yards for their customers. I’d personally recommend him to all of my family and friends, and have enjoyed the Shepherd team’s outstanding customer service in my timeWith them.

Ke
Review №17

Taylor is extremely professional and is always willing to go the extra mile for his clients, who he treats as friends. He and his staff were very helpful - we felt like they were with us every step of the way. When we visited the office we definitely didnt mind being greeted by the office mascot, little Chili dog!

ma
Review №18

Great people, great service. I have only positive experiences.

Ca
Review №19

Taylor is a great guy and an amazing agent. He and his team are super friendly and very helpful!

Al
Review №20

Taylor’s office was efficient and quick when I needed help buying insurance on my first car purchase. They also messaged me personally as a reminder when my credit card for auto payments was set to expire!

Jo
Review №21

Bundled my house, two cars and even took care of my flood insurance with FEMA. Made life easy for me and my family during a stressful time with a move. I’d recommend Taylor and his staff to anyone.

An
Review №22

Ive worked with Taylor through both the mortgage loan process as well as insurance. Taylor is knowledgeable, helpful, and very quick to respond to any needs you may have - customer service is second to none. I would definitely recommend him to anyone in the market for any services State Farm provides.

Sa
Review №23

Taylor was honest and straight forward with his advice, ultimately pointing me to what was the best option for me and my families needs.

St
Review №24

I have had nothing but a positive experience by having my auto insurance through Taylor Shepards office. The coverage/service has been A+++ and likewise with the personnel! I highly recommend using his services!

El
Review №25

With a house full of male drivers, my insurance rates were ridiculous. Taylor said he could lower my rates. I was skeptical, but he did it. Every year, he reevaluates my rates and drops the price even more!

He
Review №26

Very friendly and professional. Haddae was very polite and so helpful!

As
Review №27

Such wonderful and friendly service - I felt very welcome :-)

Jo
Review №28

I love the staff here, they’re absolutely fantastic and very helpful!

Br
Review №29

Knowledgeable and great service. Highly recommend!

Ca
Review №30

Taylor is a second-generation State Farm agent who grew where he was planted. He clearly cares about this area and the communities he serves!

Br
Review №31

Taylor definitely took the time to understand my situation and made sure I had the appropriate coverage. I would highly recommend you go have a conversation with him!

Li
Review №32

Taylor and his team work so hard taking care of people and staying on top of new products or ways to better his customers lives. Always willing to contribute to many community projects. Smart business leader.

No
Review №33

Taylor and his team are always quick to help lower our rates and help us maintain excellent coverage! Thanks!!!

An
Review №34

Great service and easy to work with! Staff is more than accommodating! Highly recommend

Na
Review №35

Agent was very friendly and eager to assist with the best policy for us.

Tr
Review №36

Taylor Shepherd saved me money on multiple policies. He is knowledgable and available, and quick to respond to questions and inquires.

Ro
Review №37

Amazing high quality service and very professional.

Je
Review №38

Always willing to help no matter my question!

Pa
Review №39

Incredibly friendly and helpful service from my agent, Haddae

Me
Review №40

Awesome service! Very professional!

Re
Review №41

I highly trust Taylor Shepherd to deliver economical insurance in an ethical manner

An
Review №42

Like a good neighbor tay tay is there. He might be pretty bad at figuring out the actuarial math behind fantasy football drafting but he will sell you some mighty fine insurance at reasonable prices and with top notch customer service. His own wife calls you on your birthday! That’s some West Virginian hospitality for ya. Plus he’ll answer your calls 24/7 while wearing khakis just like the jake from State Farm commercial! If you’re ever just passing through moundsville you gotta stop in !!!

Ch
Review №43

We’ve been getting our insurance here for years, and I couldn’t recommend Taylor and his team more highly!

Ka
Review №44

Very professional and friendly. You’ll not find a better agent.

Lo
Review №45

My parents switched from Erie Insurance to Taylor a few months ago. He is very responsive.

Ca
Review №46

They treat you like family.

Je
Review №47

I felt valued and heard every time I talked to a representative.

Ca
Review №48

Couldn’t ask for a better insurance agent.

gh
Review №49

Great guy! Highly recommend to everyone!

Jo
Review №50

Great agent, very responsive, and easy to work with.

Da
Review №51

Taylor and his team are truly fantastic.

Br
Review №52

Top of the line when it comes to insurance needs.

Co
Review №53

Couldn’t ask for a better team of people!

Su
Review №54

Really great to work with!

Le
Review №55

Always nice and happy to see you!!!

Ka
Review №56

Great Service!

za
Review №57

Great Service!

Ca
Review №58

Great people !

Ma
Review №59

Excellent customer service!!!

Da
Review №60

Very knowledgeable, helpful, and professional!

Ke
Review №61

Very honest man!!!

Za
Review №62

I was treated like family

Li
Review №63

Great staff!!

Sh
Review №64

They are great

C
Review №65

Friendly,and helpful staff

Re
Review №66

Wonderful!!

Information
64 Photos
66 Comments
5 Rating
  • Address:300 Jefferson Ave, Moundsville, WV 26041, United States
  • Site:https://shepfamilyagency.com/
  • Phone:+1 304-845-4200
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations