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West Lakes Dentistry
5205 Shoreline Dr, Mound, MN 55364, United States
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West Lakes Dentistry

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Jo
Review №1

Absolutely wonderful experience! I brought my 9-month old baby here (who already has 8 teeth) and the staff was so kind. When I initially booked the appointment, the front desk staff on the phone was really helpful. I thought it was great youre able to just text in photos of your insurance cards - how convenient! The dentist and hygienist that worked with my baby were so thorough and knew exactly how to engage with a baby. Upon leaving, we received a little gift bag and a balloon, which my daughter LOVED! I am so grateful to have found this clinic.Did I mention the ceilings have TVs to watch while youre getting a cleaning?! I have never seen that in a dentist office before. That is awesome! We look forward to going here for all of our future dental needs. Thank you so much to the wonderful staff! Highly recommended!!

Kr
Review №2

Worst worst customer service. For all you who are working professionals like myself in meetings all day and on calls during the week day. Just an FYI west lake dentistry will cancel your appointment. If you Don’t reply confirm by txt for your appointment or answer their call during the work day while you’re in meetings to confirm your appointment. Even though you just made appointment a week or two ago . they will automatically take you off and fill your appointment with someone else. And when you show up to your appointment they’ll just say well this is our busiest day. so we had to fill it with someone else.

Ho
Review №3

Extraordinarily competent and professional staff and practitioners. State of the art technology. Routine maintenance that seems over before it starts, thanks to your choice of cable channels displayed in high resolution on the ceiling TV. Icing on the cake? It’s all free if you have the right Medicare Advantage plan.Ok, maybe not free if you consider that the Advantage plan is $107 per month, but I would keep going here even if I had to pay full retail-they’re worth it.

Co
Review №4

Dr Hastings & Lisa we’re absolutely the best! They took the time to ask questions- and they listened to me-making sure I was comfortable and understood the process every step of the way. I highly recommend West Lakes Dentistry - they know how to treat people - from walking in the front door- Kirstie & Brittni - very friendly & welcoming- to Lisa & Dr Hastings- I arrived early they saw me earlier than my appointment- I left feeling - Wow! What a great place- start to finish!

C
Review №5

The staff and facility are fantastic, they support most dental plans and have very flexible hours. Theyre also great with our kids, 3 and 8 years old. This is a great community resource for the West lakes region!

Ra
Review №6

I love West Lakes Dentistry. The hygienists are wonderful. They care so much for their patients and remember things about me from previous visits. I appreciate how friendly everyone is.

Ge
Review №7

Seriously one of 4 “must visit” businesses in Mound. Professional, very courteous and respectful, great attitude, and excellent work. How good does a dental office have to be to rank that high?

An
Review №8

Taylor is the best dental hygienist Ive ever had! She does a wonderful cleaning while also being engaging, and is very gentile. Dr. Miner is great and has great recommendations for dental treatments. I am so glad my friend recommended this office!

Le
Review №9

Extremely personable. Everything is explained well before any work is done. Very professional. Very friendly. The best dentist EVER for me! And every time I go in is the same or better. (I have to confess, not my favorite place, the dentist office right?!) but I do enjoy seeing all the friendly and caring faces.

M
Review №10

The hygienists and dentists are worthy of praise but support staff are sometimes frustrating enough to never come back. Made an appointment for late afternoon to accommodate school schedule and called same day to confirm after receiving reminder email and was told had an earlier appointment available - 20 minutes earlier but didn’t confirm that earlier appointment on the phone so when showed up for earlier appointment reception said would let them know was in waiting area. Then 15 minutes (35 minutes later) after original appointment time had passed asked same receptionist how much longer - she then went into computer to tell me the appointment time but reluctantly eventually was willing to check and miraculously the hygienist came out right away. I happened to notice this hygienist lingering around the front desk 15 minutes earlier at the time of the appointment and she said no one let her know we were waiting in the waiting area. Forgetting about the appointment delay, the same receptionist then came into the hygienist area to hand me the price estimate- (could have done that during the 35 minutes I was waiting) but worse was the fact that instead of the price I was told over the phone for both top and bottom apparatus I was surprised to hear that the price was double because that quoted price was for each of the two apparatuses even though I explained on the phone I needed to replace both top and bottom- unfortunately too late to look elsewhere. I am finally concluding that the support staff will be the reason to look elsewhere.

Ca
Review №11

Its hard to find a great dentist, so if youre in the market I recommend West Lakes. They facility is spotless and modern, the hygienists are friendly, gentle and efficient. Really cant say enough about this place - started and run by women - great for the whole family.

Ry
Review №12

All of the staff have been extremely helpful and accommodating. They are upfront and honest about what their services are going to cost and make sure the procedures they perform make sense to you. The Dentists are very patient and skilled when performing their work. I dont like going to the Dentist but feel at ease here.

Sh
Review №13

We LOVE this home town dentist. The Drs and Hygienists are the best! They remember my whole family and offer a personalized experience everytime we go. They are also very AMAZING with my child with special needs, so calm and patient with him. It takes a special group of people to be so understanding and caring. Its always impeccably clean and inviting when you walk in the front doors and the front office staff is truly wonderful as well. I cant recommend them enough.

Ly
Review №14

Excellent customer service. Nikki is a great Dental Coordinator. The staff truly care about you:)

Je
Review №15

The team at West Lakes Dentistry is awesome! From my initial phone call to schedule my first appointment to the appointment itself everything was so personable. My dental hygenist was friendly and nice. Best of all, she was gentle on my teeth and gums during the check-up, always making sure I was comfortable. The whole experience was great and Im looking forward to going back!!

Co
Review №16

Doctors are great with my elderly mom. They explain things so she can understand and are patient and gentle. Great doctors!!!

He
Review №17

I recently switched to West Lakes Dentistry and have loved it there from my first visit. I had a very thorough first visit and cleaning, crown work done and a follow-up visit. They are obviously caring, are very thoughtful and very friendly; I feel comfortable every time Im there.

Sh
Review №18

Visited today for a cleaning and checkup and my opinion of dentistry has increased ten fold!Everyone at West Lakes Dentistry was professional, gentle, informative and thorough.If you’re on the fence of where to go for dentistry I would highly recommend West Lake.Awesome Experience!!

De
Review №19

Staffs and the dentist are super friendly, helpful, and accommodating. Facility is clean and welcoming. Highly recommend to anyone in the area looking for a dentist. Free invisalign digital scans and consult as well! Excited to get the results and plan.

MI
Review №20

West Lakes Dentistry has done an awesome job of accommodating the unique needs of me and my family on multiple occasions. They are sincerely professional and flexible enough to meet our scheduling demands. Moreover, their great office hours enable us to see top tier dentists without conflicting with our professional lives. As a military reservist, they expeditiously filled out my DD2813, making the process hassle free.

Ha
Review №21

Very good experience! Nice people to work with I am glad that I chose Westlakes Dentistry! I am sure they will take good care of my teeth for me!

Da
Review №22

All in all I am quite pleased. I had a moderately difficult procedure that I went through without any pain. To me most surprisingly was the absence of pain the following day, suggesting to this naive observer that every thing was buttoned up and taken care of nicely. I am hopeful that the end-game will all work out well.

An
Review №23

If you are looking for a new dentist, or are unhappy with the one you have, I highly recommend you check out West Lakes Dentistry. The office staff are very helpful and friendly to work with and my dentist, Suzanne Hendrix and her assistant, do an excellent job all around. Lets face it, nobody wants to go to the dentists office, but when you have to, this place is the best!

Sa
Review №24

Best dentist office staff. So friendly with kids. Very accommodating with scheduling. Our whole family goes to West Lakes Dentistry and wouldnt consider going elsewhere!

SC
Review №25

Well trained Staff. Well trained Doctors. Staff and Doctors communicate very well together. They’re all wired together so each person knows what other is doing all the way up to the front desk. Their work process is all geared toward the patient. They have invested in top shelf technology and materials. nice clean environment and a very pleasant experience.

Ga
Review №26

This was my first experience at West Lakes Dentistry and it was a very positive one! First, the staff was warm and inviting. I did not have a long wait and my providers were in a good mood, even at the end of the day. Their explanations were thorough and easy to comprehend. The building was well decorated and clean. I will definitely be returning to West Lakes Dentistry for my future dental needs!

Br
Review №27

New patient. Clean relaxing atmosphere. Quality work and caring staff got me in on time and out in a responsible time. Glad to find my go to Dentist the first time.

Ca
Review №28

The appointment went well and I just needed teeth cleaned. The cleaning was efficient and painless. The people are friendly and pleasant. The dentist came in to check my teeth and they are okay, Im new to the area and am glad I picked the West Lake Dentistry as my new dentists office. I get excellent care here.Sincerely, Carol Myers

Je
Review №29

I had a major procedure that was done quickly, professionally, and was pain free. A very positive experience!

Ga
Review №30

The Staff And Physicians at West Lake Dental were Extremely Efficient and Friendly. I Highly Recommend them!

Ge
Review №31

Quality care that is reflective of the costs. Great, professional hygienists and knowledge dentists, but there are likely cheaper options for fillings. As the adage goes, you get what you pay for. Highly recommend.

Ro
Review №32

This office works hard to make patients comfortable. They remind you about your appointments well in advance and the day of your appointment. Great staff that really knows what it is doing.

Sa
Review №33

Most baby-friendly dentist experience. The hygienist was tolerant and patient to my babys needs. We nursed while she cleaned and flossed. There is a wood changing table in the bathroom, not plastic, plus they had wipes. Super thoughtful. Recommended for patient patient care.

St
Review №34

It is always important for us to receive reviews. We truly value every comment as this feedback helps us to improve our patient experience. It is our top priority to exceed our patients expectations. We aim to provide advanced, comprehensive services and care that empower our patients. It is our goal to assist our patients in developing beneficial oral health practices throughout their lifetime. We deliver optimum prevention and treatment solutions, using an integrated, risk-management delivery model which invites collaboration among patients and team members. We inspire positive change by shared decision-making, educating about the connection between oral and overall health and developing achievable treatment plans. We make it easy to get the dental care patients want and need. We are mindful that dental care needs to be flexible, convenient and affordable. Our team understands that patients have questions, fears and concerns and we are here to help address them. We love to see you smile!

tr
Review №35

Very happy with west lakes dentistry, I’ve been going for years and it’s always a good experience.

Tr
Review №36

Thank you for being so kind when I explained my phobias and fears. It is typically so stressful to get my teeth worked on and you all were so understanding. SO glad to call you our new family dentist! ❤️ We appreciate the evening appointments and the “club” it kept me on the follow up on my cleanings by making them more affordable! 😁

Ol
Review №37

Best experience I have ever had! Everyone was very kind and welcoming. Taylor and Dr. Hastings were very kind and explained what they were doing and seeing the entire time and made sure I knew what I was doing well and where I needed some additional work. I left with a few recommendations, a plan, and a new favorite dentist!

St
Review №38

I am 66 years old, and I have seen many dentists through the years. Dr. Miner and her staff are by far the the best, that I have ever had. Quality work by caring, compassionate people.

El
Review №39

West Lake Dentistry is everything I would like for my oral care--excellent care, conveniently located to my house, courteous staff--Im always welcomed with a smile to feel that my business matters, comfortable surroundings. And this last point may not matter to anyone but me, but as a member of the Westonka Historical Society, I love that their office started its life as a fast-food building (that would otherwise be sitting abandoned and unattractive) and has been re-purposed into a lovely professional establishment that enhances the little town of Mound. This group exemplifies good use of resources and that speaks volumes to me.

Ja
Review №40

I enjoy coming to the dentist; they are very welcoming and make you feel comfortable. Being a mom with two young children it is nice to be able to bring them and know the employees enjoy seeing them. Thank you for all you do staff of West Lakes Dentistry!

Ja
Review №41

I have been going to West Lakes in Mound for many years now and they are truly a top of the line dentistry. Dr. Miner has provided me with amazing care over the years.Just recently I chipped my two front teeth playing hockey and she scheduled me an appointment within 24 hours of the incident. Dr. Miner and her hygienist Lisa fixed me up in less than 2 hours, and made me feel very comfortable in a very stressful situation. My teeth look even better than they did before.Amazing staff, a beautiful office, and excellent dental work is a guarantee from West Lakes. Highly recommend!

St
Review №42

Very profession, warm and welcoming service. They do a great job! They care about my the health of my teeeth and go above and beyond to make sure my smile lasts a lifetime. I’m very happy coming here.

Mi
Review №43

Best Dentists Ever! From the moment you walk in the door, you notice, these guys are different. Top Notch office, equipment, and people. They made it easy for my family of 6 to become new customers. All I did is show up, seriously. Thank you for making everything easy on us and taking excellent care of my family. I personally like the straight forwardness of Dr. Stephanie Miner. I feel comfortable there and that they have my best interest in mind. Thank You!

Lo
Review №44

The office personnel were very helpful and got me in on short notice. Dr. Hastings and Lisa were so engaging and attentive.

Li
Review №45

My 3 children were seen earlier this afternoon by Liz and Mackenzie and they took the time to answer all of my questions, and gave good instructions to my kids about proper hygiene, brushing and flossing~what a great team!! My kids are excited for their next visit in 6 months! Thanks West Lakes Dentistry!

Ja
Review №46

Wonderful friendly staff. Knowledgeable and informative to me as a patient

Du
Review №47

Always pleasant punctual and professional. I am happy to support this independent local business!

St
Review №48

We loved this dentist! Now, we are looking forward to getting my tooth pulled like my sister 🤪🤗🎉

ni
Review №49

I went on to have cosmetic work done on my upper front teeth. Dr. Miner exceeded all my expectations. She is a true artist, and performs beautiful work. I would recommend anyone that is looking to make their smile perfect to contact West Lakes Dentistry as soon as you can.

Ja
Review №50

Would like to start out by saying Ive experienced poor service by other medical providers in the dental industry, and all human beings at this facility do not fit into that category. They treat you as the individual who you are- with respect. Everyone whom Ive interacted with in this institution looks you in the eyes, hold no punches (they give news to you straight), and ALWAYS looks out for YOUR best interests, which they take the time to learn. Im not an actor or affiliated with West Dental but I do recommend this practice. Thank you West Lake for working with me! (I hope the employees will here this; i went in today & the whole company was in a meeting, and all i saw was a bunch of awesome people ready to help all who came into their doors!)

Ky
Review №51

I hadn’t been to the dentist in about 2 years. Taylor was great explaining the Process and made sure I was comfortable the entire time. Great staff!

Ba
Review №52

Always a very professional office. Cares about their patients and are up front about treatments and costs. Would highly recommend West Lakes Dentistry!

An
Review №53

Great team of dentists & staff. They’re always on schedule, friendly, and go the extra mile to be accommodating. They’re also good at cleaning my teeth gently and fixing any problems quickly.

Di
Review №54

West Lake Dentistry has always been fully professional in accuracy of insurance vs my out of pocket expenses - a very helpful tool in estimating my limit per year for dentistry.I have found the entire staff, from front desk to the dentist pros - delightful & informative in a way I can understand. I have been given options, which procedure is at the top of the list & which ones can wait. I cant say enough about the service I receive from the entire team. I recommend West Lake Dentistry to everyone I know.

Je
Review №55

I just came from West Lakes Dentistry, and I must write this little thank you note to the staff and especially to Dr Miner! I continue to be impressed with the skill and professionalism demonstrated by everyone! They make every effort to make you feel comfortable and relaxed! They really do put their clients first!Thanks again!

Sa
Review №56

I am a 65 year old woman who has had numerous experiences with dentists over the years and I can honestly say that I have never had such a positive experience than the one I had at West Lakes Dentistry. From the moment I walked into this new, professional office I was welcomed by a warm and friendly staff. Any fear that I have had towards dentists was completely dispelled by Dr. Stephanie Miner. Dr. Miner is sensitive to the needs of the patient, providing skilled and efficient care that gave me confidence that I was receiving excellent treatment. My appointment was a positive experience and I am relieved that I finally found a dentist that I dont dread going to every time I require dental work.

Ba
Review №57

I was in today for a cleaning. it was as smooth as Thanksgiving pie. Liz does a great job. The front desk is warm and friendly and everything runs exceedingly well. there is calm in the air and professionalism is evident all over.

Ev
Review №58

The staff at West Lakes Dentistry really understand and exhibit caring for the whole person not just your dental needs. They thoroughly explain each procedure they will perform and work to meet individual needs. When you leave you feel valued and at ease.

Ku
Review №59

All of my children had their teeth cleaned today, and one of them had to have a tooth pulled. They called to ask permission to take his tooth out, and my son had no issues with that. He felt very comfortable, with us not even there. It was great!

Ch
Review №60

So glad I found this dentist office. They are always friendly and do great work. Taylor was amazing as always!!!

Ad
Review №61

Fantastic welcoming environment! The staff is both friendly and knowledgeable, and always puts me at ease. The office is beyond comfortable. I made the switch to west lakes dentistry about a year ago, and I have been consistently impressed. I would highly recommend West Lakes to anyone.

Gr
Review №62

I have a very healthy fear of the dentist. I had to replace 3 fillings that would’ve ruined my teeth (1 already broke my molar before I saw them). They were abosolutly amazing. I also had a tooth in the front bottom that stuck out like a knife and they shaved it down and it’s amazing. I love the squad they are amazing. I highly recommend west lakes!!!

Ni
Review №63

Havent been to the dentist for a long time? Thats where I was a few years ago. Thats when I found West Lakes Dentistry. They will not make you feel bad, they wont lecture - they probably realize you already know.West Lakes goes above and beyond for your comfort. TVs on the ceiling, earphones available. No big light in your eyes, comfortable chairs, some even have heat!I hated the dentist, I can no longer say that, sure, Id rather be on the boat on an 85 degree day, but they will make you comfortable.

Ro
Review №64

West Lakes Dentistry is amazing! Everyone is so helpful! They really take great care of you! Best place ever!

Er
Review №65

I just recently had my 4 year old in to get her first cavity filled, and a broken front tooth pulled. She was quite nervous the days leading up to it. We left for the dentist with a few stuffed animals for moral support. I cannot say enough, how amazing Dr. Minor and her assistant were with my daughter! They explained everything to her with words she knew and understood, and they treated her with such happiness and gentle care. I am over the moon excited that she wont have a scary thought in her head when thinking of the Dentist, as so many do, they are unmatched in my opinion with customer care and service, and I would recommend them to anyone at any age!!!

He
Review №66

I brought in my kids last night for a routine cleaning and they were fantastic with the kids. They were so helpful and the kids did great.We will keep coming back as they do a wonderful job with the kids.Thanks for all you do!

Ti
Review №67

I recently moved to the area and recieved a mailer. I was pleasantly surprised by how AMAZING the front staff were. The hygentist Mackenzie was thorough, knowledgeable and gave helpful advice for home teeth & gum care. This dental office is spectacular I will recommend them to all my neighbors!

Lo
Review №68

I needed a new dentist as my former one retired so I scheduled a visit to West Lakes Dentistry. What a great experience. Dr. Miner, Mackenzie, the hygentist, and the office staff treated me in a caring and professional manner. I know I am in good hands and would recommend them highly.

Sa
Review №69

I had to put crowns in on my bottom molars and was anxious before. They made me feel very comfortable and the procedure went very smoothly.

Gr
Review №70

We switched my 7 year old daughter to West Lakes Dentistry about a year ago because we were unhappy with our other dentist. West Lakes staff is awesome! They are wonderful at helping her to feel comfortable and understand what they are doing. I couldnt be happier with West Lakes!

mi
Review №71

Now there are two words I never thought I would use to describe my visit to the dentist.Loved it is a bit heavy but d-mn close. I was recognized and addressed by name when I arrived and everyone including the young lady at the reception desk seemed to be genuinely concerned about my comfort and explained every thing in a language I could understand. Ill admit that may have been two or three times because my fear is irrational but it is always lowered to a manageable level by the professionalism of Dr. Minor and her staff. Wonderful place with wonderful people. I could not ask for more.

Be
Review №72

I have been going to West Lakes Dentistry the 4 years... while Ive never liked going to the dentist per se, going here has rather enjoyable. They treat their well and are extremely kind and courteous. They have great customer service, and I now look forward to each of my 6 month cleanings!

Co
Review №73

Thank you to Suzanne Hendrix, DDS for a positive experience at West Lakes Dentistry. No pain with novocaine and no pain with crown prep. Amazing.

Je
Review №74

Great service! Such caring staff. And they got us in the day of for an appointment! Thanks a ton, we love you already!!

Sa
Review №75

I continue to be impressed with the professionalism and outstanding comprehensive care I receive at West Lakes Dentistry. My mouth has never been healthier. Thank you Dr. Miner and your staff for always providing a positive experience.

Ch
Review №76

The team at West Lakes Dentistry is great, Taylor did a great job on my cleaning and Dr. Hastings got my exam completed in a timely manner and I didn’t have to wait. Thank you West Lakes Dentistry for a great first visit.

Ni
Review №77

The staff at West Lakes Dentistry is by far the best I have experienced. They really want you to be comfortable. My kids love going to see them as well! Great Job to all of you!

Ki
Review №78

My family and I recently changed insurance providers and decided we would try out the local dentist that happens to be just down the street. This facility, along with its staff, is a GEM! Everyone is very professional and courteous and took every measure to provide a comfortable and welcoming environment. Most importantly, with a second child on the way, the staff was very flexible and understood that my medical priorities were not centered around my mouth at this time. Rather than pressure me into follow up visits, they provided honest, reasonable, estimates and a number to call when ready. I will definately be returning to this facility for dental work and would recomend to anyone.

Ka
Review №79

For someone who doesnt like going to the dentist, this place is awesome. They have the best hygienists who take their time with you and understand fears and anxiety. Plus, I love the less-invasive technology they use. And who doesnt like to watch TV while getting their mouth worked on. Hands-down recommend West Lakes Dentistry!

KI
Review №80

I love West Lakes Dentistry! My entire family is seen by the most fantastic clinical staff and always look forward to our visits! I would recommend West Lakes Dentistry without hesitation and am excited about the additional location in Chaska!

Ma
Review №81

Always a great experience and very friendly & kind staff!

Je
Review №82

I am so thankful for West Lakes Dentistry. I had delayed cleanings and treatments for more years then I would like to admit, due to a bad experience at another Dentist which made me have anxiety & feelings of embarrassment. In August, I broke a tooth and knew I had to swollow my pride and make an appointment ASAP. I stayed up all night reading reviews on local dentists and decided to give West Lakes a try. I made an appointment that next morning, they got me in as quick as possible. When I filled out paperwork, it had questions of how I felt about going to the dentist, I decided to be super honest. When I sat down in the chair, the assistant asked me some questions and looked at my tooth. I was very emotional and started crying, she genuinely listened to my concerns, gave me a stress ball and made me feel like she actually cared. Dr. Hastings came and confirmed what I already knew and I had to have the tooth pulled. She was gentle, took time and talked me thru my options. We eventually came up with a game plan to get all the work that was needed, written down and what I could expect for costs. She didn’t overwhelm me, she gave me advice on what she felt was more important to get done and what could wait. She helped me make decisions that help me maximize my insurance benefits. I have seen a couple of the other doctors and assistants at Mound location as well, since my first visit and I love them all. I even love my hygienist, which I never thought I would ever say, in a million years. I can’t say thank you enough and will continue to recommend them to anyone

Ke
Review №83

My first apt after some years of neglect, I was made comfortable with a plan to start. Dr. and Taylor(sp) were wonderful to work with!! So glad I was able to get in, very accommodating. I am grateful. Thank you all!

Ma
Review №84

I was very happy with my first time appointment, cleaning and advice for caring for my teeth.Personnel is tops, cheery and informative. They act like a team.Professional and personal - I was very comfortable.Thank you.

Ka
Review №85

Ive always received excellent care at West Lakes Dentistry. Everyone is always so welcoming and makes you feel at ease, and they always greet you by name! Their waiting area is clean and comfortable and Ive never experienced anything but great care and great customer service there!

Mi
Review №86

The entire staff at West Lakes Dentistry is nothing short of excellent. I have a huge phobia when it comes to going to the dentist, but everyone there is extremely friendly and will do whatever they can to help you feel relaxed.My dentist, Dr. Hastings, is very thorough when explaining things to me and answering any questions I have. One of her priorities is making sure Im comfortable and am doing ok, which I absolutely appreciate. Shes also very compassionate - never once making me feel embarrassed or ashamed for the disaster that I call my teeth!Im so happy I found West Lakes Dentistry - I highly recommend them!!

GD
Review №87

GREAT place to go. I have had 2 recent experiences where I needed to get in right away and I was able to get in and have the work done correctly and efficiently. I have a very low threshold for pain but they did a great job... didnt feel a thing. Friendly courteous and will always recommend this place. AAA+++

Ma
Review №88

I was very impressed and pleased with the entire staff and service.

Di
Review №89

Top notch organization through and through. Dental care is the best I have had in all my trips to the dentist and there have been many. Would recommend without hesitation. Best to Dr. Philps highest professional and personal rating possible.

Mi
Review №90

I have been very leery for years about going to the Dentist. Past experiences have made me scared to death of the pain, so I have ignored my mouth for many years.They got me in on a walk-in situation with a bad tooth that needed root canal, made me comfortable, and got the job done. Then they also walked me through the process of what needed to be done after that, and the costs! I have NEVER seen this in the past. I appreciate the up-front performance of West Lakes Dentistry. After many years, I just might have found my new dentist! I recommend Stephanie Miner to anyone who is afraid of going to the dentist!THANK YOU!

Le
Review №91

Always a very timely office, we never have to wait long for our appointments. My entire family is very happy with the treatment and service we have received. I am happy to have a dentist office so close to home that also does great work!

Am
Review №92

Our whole family goes to west lakes dentistry and love it! The staff is wonderful from the time you walk in the door to the time you leave. Very professional and personal!

Ra
Review №93

Wonderful experience from the time you walk in the door until you leave. All the staff are very friendly and they make the process smooth and painless. Highly recommend!!

St
Review №94

Had a very positive experience. Did not feel as if they were trying to sell me anything that I did not need. It was very straight forward.

Ro
Review №95

As a new customer - Ive received a great value for my investment with the new enrollment package. Theyve already helped me gain confidence in the future of my dental health. West Lakes has invested in top of the line technology and can offer me solutions my old dentist could not. Some of the problems they are fixing are issues Ive been begging to have corrected for over 16 years. Previous dentists have simply told me it could not be done, but now I have an appointment scheduled at West Lakes to make it happen. Todays cleaning and basic exam just might have been a life-changing positive experience! They have a friendly, experienced staff from start to finish - all of them professionals that are specific to the role they play at the office. Im happy to be supporting this new local business and the neighbors they employ :-)

Mi
Review №96

Excellent dental group. They have a very good plan for uninsured patients. I can remember the exact amount but I believe its around $250/year for x-rays and two cleanings and examinations plus 15% off all other services.I went initially because of a broken tooth. They put in a temporary and a week or so later put in a cap. No problems with the cap and they do pay attention to your comfort while they do their procedures.I also like the fact that they do the old fashion cleaning and polishing and not just the sonic cleaning that many dentists do.I will continue to use them as my primary dentist.

da
Review №97

I am 51 years old so have had a lot of experiences with dentist. I have been here twice now both with broken teeth. Those are the only two times I have ever had dentistry work done and NO PAIN and this all done without an overdoes of Novocain.The whole staff was very professional and respectful. I never felt pressured or lectured and that has never happened in a dentist office before ether.For these reasons I highly recommend West Lakes Dentistry.

Li
Review №98

Everyone was very nice and welcoming. They accommodated my fiance and I moving a couple appointments around to fall on the same day, so we could come in together. Love the TVs on the ceiling - makes coming in a bit more enjoyable.

Ch
Review №99

Very nice and efficient staff who send you convenient reminders when you have appointments and always are very clear with you about procedures and prices. The dentists use the latest technologies and care very much about precision and costumer follow-up.

Wh
Review №100

Our family is very happy with our choice to come here! Clean, professional and most importantly, trustworthy.

Information
22 Photos
100 Comments
4.9 Rating
  • Address:5205 Shoreline Dr, Mound, MN 55364, United States
  • Site:https://westlakesdentistry.com/locations/mound-mn/
  • Phone:+1 952-472-7717
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dental clinic
  • Dentist
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:Closed
  • Tuesday:7am–4pm
  • Wednesday:7am–3pm
  • Thursday:7am–8pm
  • Friday:7am–5pm
  • Saturday:7am–3pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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