Brain was very professional and caring about what was going on with me and my vehicle. Recommended them
Love these guys willing to work with you
Wade is great. Very personable. Professional and accommodating.
Its okay just have to go through alot of red tape to rent a car.
I recently had a complaint against Enterprise. I am receiving responses from Enterprise that look hopeful, so Im deleting my complaint. I just ask employees to communicate any changes to the customer before they leave with the car. I checked Enterprise website, they contribute to many causes I believe in. Hopefully we can come to an agreeable business solution.
Wow! What can I say? Enterprise is AWESOME.Courteous staff, quality vehicles, no hassle reservations.I will definitely use Enter in the future.Honestly...I wouldve given 10 stars if that were an option.
I had scheduled a car for pickup 5pm on this past Friday, and the young man even called to confirm pickup. When I got there. He said he didnt have a car for me, and I would have to wait for a car to possibly or go to another Enterprise. Another person and I were told that we could come in the next day to another Enterprise to possinly pick up a car. That poor guy at the counter looked defeated. His boss just sat at her desk behind the partition and didnt even lift one finger to help. She doesnt deserve her position if she wont face upset customers and deal with our complaints. The major issue is that the website is allowing people to book a rental without making sure there will be a car to rent. This is ridiculous! Enterprise, youre a joke. I will go out of my way to rent elsewhere.
Chevy spark to small for me.
They were experiencing some problems due to covid-19 but still pulled through with my rental everyone was very polite I will continue to do business with them in the future
The process to get a car is a little long so be prepared for that. The Moultrie Georgia office has always had a great attitude. And they work hard to meet all your needs.
Great car. Comfortable and easy to drive. Good gas mileage.
Lived their selection of vehicles
I asked if i was calling the correct enterprise and they hung up on me. Horrible service.
The experience with Enterprise was great no hassle at all. Thank yall for being there when I was in need of a ride. Thanks!!
I have been very satisfied with the service every time I have used them
Good selection of cars. Easy to find. Easy access
Ive been quite dissatisfied with the Moultrie Enterprise. Twice now Ive had an emergency where I needed a car the same day. The first time, I was able to reserve a car online just to get to the office and be told they had no cars for me to rent. The second time, my husband called to check their car availability. He was told they had plenty to choose from. I proceed to go rent a car and am told when I show up, that they didnt have any cars, but I could go to Tifton, 40 minutes away to get a rental, that is 30 minutes before they closed for the day. Completely unhelpful and useless. The Well pick you up slogan for Enterprise is baffling when you have no cars available to pick people up in. Dont expect to get a car when you need one. You must plan your emergencies so that you can rent a car...assuming the website is up to date.
Picked the car up as they were closing for a business trip the next morning (I needed to leave before they would open the next morning). I drove the car home, the next morning when I got ready to leave the low tire and change oil light was on. I drove back to Enterprise and on the way the check engine light came on. I sat outside waiting for them to open up and when the opened the guy filling in was very rude. Told me that they had to check in all the other cars before they could help. I explained that I was late already and should have already been on the road. He then told me that he and his coworker (who was looking into a window combing his hair) were having a meeting and I needed to wait outside. I asked for him just to cancel the car and I would go get one in Thomasville. He said okay but charged my credit card for one day even though it had less that 10 miles on the car. I will never use Moultrie Enterprise again.
Terrible experience with enterprise in Moultrie GA. Went to get my rental which was scheduled days in advance everything was good to go. Got there at 8am Monday morning for them to tell me they did not have a rental for me. Said they saw me in the system just didnt have a car for me. There were at least 12 cars out parked and waiting all rentals but yet no car for me. Said they may could have one later in the afternoon. I Missed getting to an appointment that had been scheduled for a month. Needless to say I was upset, and was super inconvenienced. Worst experience ever never use Enterprise unless its your only option. Also there was only one employee working who had to do everything. She had to answer the phone, explain to customers why she couldnt pick them up at their scheduled time, do paperwork with customers, do inspections for customers, wash cars, drive cars up, and was also scheduled to deliver two cars to the airport for customers. How one person is expected to do all of that is insanity. She was stressed to max. Ruined my day! Get it together Ive heard way to many negative things about all branches in South GA for enterprise. Well pick you up what a joke slogan, they cant even have cars ready that have been scheduled days in advance and they have been confirmed!
The lady that was working is great, car is clean and fits my needs
I called to have a car ready for Friday morning the lady I spoke with had the wing time and place and I could not get a car until late that afternoon.. This place is so unorganized and the lady was not helpful at all
Great customer service, vehicle was clean and ready, in and out in less than ten minutes. Will be using them again.
Pricey!!
Order a 15 pass van, enterprise calls me the day before pick up to say they dont have 15 but got 12pass van, so I go online edit to a 12 and end up paying two hundred dollars more, the supervisor tell me he can honor the price that I had on 15pass van, terrible last min couldnt change my plan $$$$$
Normally I have good experiences with this location but I had a reservation for 8:45 am and when I called at 8 am to confirm that I would have my car at 8:45 am I was told they didnt have any and I was told id have to wait until 11am then the focus I got the transmission stalled then the second car I got was infested with ants and dirty I switched to that car in Valdosta.
Helpful friendly staff
Very rude. Car was dirty. And stunk. Dude that drove me to my car was odd...
No cars I needed
Bad people
Nice cars and service
The services