We are so grateful to have Superior Floors as one of our vendors!!! They work hard and efficiently to help us with all of our needs as well as our tenants needs! We appreciate the work they do as do our tenants!! Highly recommend Superior Floors!

We started our project with Superior Floors in April 2021. June this year, we finally decided on which two products we wanted to put in our home. Salesman, Jay, told us it would not be until late August or the First of September, but that they would be able to accomplish our request. We asked for a estimate on the cost of the project so we could make sure to have the funds saved up. Having not heard a thing, I went into the store the week of 8/16/21. Jay told me he dropped the ball and they did not have an installer who could do the project. Husband called and spoke with manager, Lane. He was told by Lane, that they were waiting on us to make a choice on flooring. He told Lane we made that choice in June. Lane said, well there is nothing they can do to help us. If you want a project done, dont choose this company to help you. Because you are not a school or rental property, you are nothing in their eyes.

We were able to pick out our carpet and schedule an appointment with ease. Then the work couldn’t be completed on time and the guy who installed it did terrible work. We’ve had to schedule with them for fixing major bubbles in the carpet no less than 6 times and each time it is a hassle to get it scheduled and then we have to move all of our furniture again and be available to point out every problem with the install and make sure they fix it or they only fix part of the problem. Then more major bubbles pop up! We continue to have issues with the carpet bubbling. The original installation is clearly a problem. Then, after putting down a significant deposit and having them assure us we will get a discount for our “trouble,” they send us a bill for the entire quote of the job. I would recommend you steer clear and find a different company. We had this job done early last fall and we are still dealing with unresolved issues. We may even be better off just having another company come out and see if they can re-do the job with the current carpet. Superior Floors can’t get the timing, install, or billing correct after almost a year.

I have used them for several years for carpet cleaning and they are always professional. I appreciate the extra care Keith takes to make sure things are done right!

It took a long time to get an appointment (though it was the same story everywhere I called). Also, the installer didnt show up the day he was scheduled for and no one called, which is a problem when youre down to one bathroom and everything you own is piled in the living room! Hence, the star lost. However, once the job was done, the quality was fantastic, the price was fair, the service was friendly, and Im pleased. I would hire them again.

OITSTANDING group of people! Jay helps you find the rug and Berry shows up on time to give you an estimate and THEN when you ask very nicely, they show up and lay the rug. Leaving after they clean up after themselves. A BIG THANK YOU FROM BARB DIENER!

Dont waste your time or money here. Been trying a month to get my carpet stretched from them. I had to call four times to try and even make an appointment after they said they would call back every time and didnt. They no showed half a dozen times and only once called to tell me they werent going to be there. It was bad enough they offered to do it for free, came out finally and did the worst job Ive ever seen. They pretty much said they couldnt be bothered to do better because they were doing it for free. They half got rid if one out of 6 big wrinkles. Would not recommend even to my worst enemy. 0/5

I would love to rate their work but they never show up to do it or call to let you know. They have done this 4 times in the last 3 weeks and again today. They seem very unprofessional, dont keep their word and have zero communication. I hope others have a better experience than I have.

Great service and fast! I have used this company multiple times and will use them again!

These guys are awesome. Whenever I need flooring I drive from lewiston to superior floors in Moscow because they are the friendliest, most helpful flooring sales company Ive ever been to. And they do installs as well.

I got my carpet cleaned by this company. Keith and James were friendly, and did a great job.

I work here

No service. Three men playing basketball, but no one offered to assist us. We wont stop there again.f

Love itExcellent sales staff.