Brett has done a great job getting me the coverage and info I need in a timely manner.He makes the process as simple as possible, while also answering any questions I have about my coverage.
Needed one on one attention working with a very tight budget. They took the time to do that.
We added onto our home and had some other life changes - needed to make some updates to our coverage. Brett and his office worked quickly to take care of everything we needed. We sat and reviewed everything to catch up and had good personal conversation as well - he really seemed to want to know us. Then, I had an issue with the online account and online help said the office had to update something in our account. They got it done within minutes. Overall efficient yet thorough coverage.
Very friendly when you walk in. Talks to you like he has known you forever, yet very professional.
Brett is really engaged with us and our policies. We are veryhappy with him as our Farmers Insurance agent!!!!!