Very quick and easy. Staff was very kind and they have great prices as well. Will definitely be my tire place from now on!
Unfortunately I cannot recommended the Blue Horizon location for routine service. After reading great reviews, I took my Audi A4 for an oil change and other services. For some backstory, I have a magnetic oil plug in my car with a small copper o-ring that goes on the plug before tightening it down. When I dropped the car off, I mentioned this to the mechanics and stated that they could just reuse the o-ring that was on there because I forgot to bring a new one, and the one on it should still be in good condition. They said no problem and we went on with the service. I was told nothing about any issues with the oil change when I picked the car up. When getting into my car the next morning, I noted a little bit of oil on my garage floor. I checked the filter - no leaks there - and noted the oil was leaking out from the seam in the belly pan. I thought maybe they just hadnt fully removed the pan before draining the oil and had made a mess. However, the oil kept leaking over the next week, to the point that most of the oil drained from my car and was all over my garage floor. It was not drivable in this condition, so I had to have a family member bring a jack and jackstands from his home in Ohio so we could investigate. Turns out, Tire Lady did not replace my copper o-ring and instead put a thin teflon-type ring that did not fit my plug so the oil had just leaked from around it. This was extremely frustrating as we had explicitly discussed this before turning the car over so I expected all to go well. In the end, I paid for a full synthetic oil change that I then had to redo myself, in addition to cleaning my garage and my belly pan. In the end, although the people I spoke with were very kind and they scheduled me in a timely manner, and Im sure they do good work on other peoples vehicles, I will not be returning.
These guys are so friendly and ready to help! I went in needing a new rattle diagnosed. Turns out it was a simple fix and a repair that one of their employees needed trained on how to do. They offered to repair my car for free if I was ok with them using the opportunity for training! I have never taken my vehicle to this shop before and my first service was a friendly, fast and free!!! The Tire Lady has earned a new customer! Thank you!!!!
Got a flat tire outside of Morgantown and the local VW dealership referred me to Rainbow Tire since they could replace it. I arrived at 5PM and left with a new tire at 5:30PM! Was very lucky to have gotten referred to Rainbow Tire - and received exceptional service!
This place could definitely use some parking and direction to the madness. Im here to tell you THE PROFESSIONAL ASPECT THE KNOWLEDGABLE STAFF THE INVENTORY DEFINITELY MAKES UP FOR ANYTHING THAT COULD BE PICKED @ A WONDERFUL EXPERIENCE GREAT CLASS OF PEOPLE THE ONLY PLACE ILL EVER BUY MY TIRES FROM HERE ON OUTTHANK YOU FELLAS GOD BLESS GOD SPEED
Ive been taking all of my vehicles here for years now. The other day I popped a tire on a bolt or something of the sort. I called them just as the spare was going on. They said come on over. When I arrived, they immediately took my car back. Plugged the hole and even put my spare back to its original position. Friendly, kind staff; quick service; fair prices; and something I value most of all is their honesty.
Staff is friendly and helpful they trie and give the best deals around on new and used tires
Awesome guys and good prices
Always get the best service from here.. John and his staff really care about the customer and due to covid your no longer allowed in the building, which is excellent because its a small waiting room..
They are really professional and they really took care of me. Very nice people to deal with. I would recommend them to everyone. Jason and John are the spine of the front Lobby to very great guys. If you go there talk to Jason or John.
Not all heros wear capes, but Jason does! We were driving through the area and had a flat (with 10 more hours to go on our trip) with Jasons quick thinking he was able to sell us a used tire to get us home. He went above and beyond to help us in our sticky situation. We called 35 shops and no one was able to help us for a week. Jason helped us the same day all within 30 minutes. The whole staff who assisted with the tire replacement was amazing. The professionalism, especially in the middle of a pandemic was astounding. We felt safe the entire time, and so thankful. Thank you to the Tire Ladys team!!!!
I have been to Tire Lady twice now and each time I was met with outstanding service. Jason was exceptionally helpful. He made sure I understood everything that was happening with my car and went above and beyond to help me. The prices are also great to go with the excellent work they do. All in all, the service and the people truly make Tire Lady the best place to go in Morgantown for your car.
I needed 2 tires for my sons car and the car had a flat and we couldnt get the wheels off to take to get the new tires put on and of course we couldnt drive the car with a flat. I stopped to pay for and ask advice on how to get the tires off. They told me i didnt have to pay until the tires were on and they were trying to advise me on how to get the wheel off when out of a back office a guy steps out and says have you tried a rubber mallet? I informed him i didnt have a rubber mallet. He then told the woman in charge if it was ok he would follow me home ame beat the wheel loose. He then asked how far it was . i told him and said you can ride with me.....so This guy Bert as i found out on our ride did as he said he would do......i am so amazed by the kindness of this man and this business to help us for the sale of 2 tires.... I get the feeling to Rainbow Tire it was so much more than just a tire sale.... Thank you Bert and Rainbow Tire and God Bless you
They are the best! Hands Down! Never had issues or problems. They are not out to get you like some other places. They will tell you what is going on and give you the best price they can. If they can not help you (like they cant do the work you need), they will send you to someone they trust that can do it. We love Rainbow and tell everyone to go there!!
Best person to go to 100% work with you and they got Financial options that are available to you recommend 100% I really do get everything I need from there and they dont only do tires they do mechanical work to and alignments I got a tone more photos with tires I have got from them I have mustang gt tires and rim from them and chevy cruise tires and rims from them to and my family got tires for the camero and dodge truck and Silverado from them they will order anything you need or looking for Im telling you its a go to place
Fast and friendly, has what you need. Definitely recommend
Staff is always friendly and get us exactly what we are looking for
Recommend this place. Although they can have a long wait time.
Good prices and friendly staff
I discovered a slash in my tire and came here for a new tire- they had it put on in 30 minutes without me having an appointment. Thanks to the guys here for the efficiency, friendliness, and fair pricing!
Great for tires breaks and oil changes. Mechanics know their stuff.
Honest and excellent service.
Jason was wonderful just such a wonderful specimen of man meat
Got a flat on Friday night.... called in at 9 am on Saturday.. got helped almost immediately and tire fixed by 10am. Lady working at reception was very helpful and friendly ...Thanksss !Very reasonable price, too.Impressed and can recommend. ☺
Excellent service!! They gave me an amazing deal on tires. They ended up ordering the wrong ones (higher price) and honored the original quote they gave me for he cheaper price with the more expensive tires. They were super quick and so friendly! They are also very knowledgeable and I will be going back again. Would highly recommend!!
My daughter needed to have her A/C looked at in her car. She told me they were very very kind and took time to explain what they did. They did not overcharge or take advantage of a young student and treated her with respect. As a parent, I appreciate this more than you know!
My wife and I experienced a tire blowout on the highway and were fortunate enough to end a up at your Morgantown location. Your staff were very friendly, courteous and very professional in making a bad situation a bit more bearable. You managed to rectify our tire problem fairly quickly and expeditiously. After leaving and on the highway some two hours away, I realized that I had left my other keys there. I called them back and they graciously sent me my keys to my Florida home. These people are fantastic and I highly recommend them to anyone.
This place offered a far better deal to get new brakes compared to other shops throughout Morgantown. Great service, and they even allowed me to pick my car up during after-hours. Highly recommend!
This was by far the best experience I’ve ever had with a mechanic. The entire staff was friendly and helpful and made sure that they safely repaired my brakes at a price I could afford. They made room for me last minute in their busy day. As a gay man, I sometimes have issues with feeling unwelcome in similar settings, but this location and staff was very welcoming, informative and accepting. This will definitely be my one stop shop for all my car needs from now on!
These guys literally saved our family vacation! We were on a road trip when our van started having engine issues along 68. We managed to make it to this shop, where Jason, Joel, and the whole crew went far above and beyond in diagnosing, fixing, and testing the vehicle in a timely and affordable manner. They were knowledgeable, professional, hospitable, and understanding. We were back on the road within a couple hours, and the van rides and runs better than it has in years. We need more shops like this!
Awesome place! Friendly atmosphere. Inexpensive. Would definitely tell all my friends and family to go there!
Loved every second spent here. They make you feel at home and take care of your every need I would definitely recommend them to everyone
Second time I bought tires here, always super easy to work with, and it is a great local business. They can get whatever tires/wheels youre looking for. They can also be trusted, Ive never let on that I know anything about cars, and theyve never tried to get me on something that didnt need done. Ill keep going back.
Trustworthy and friendly. I go here for tires and maintenance/repairs and never worry. Good people
Very professional and and in reasonable time.I needed a inspection and 2 tires and a few minor fixes.I will be back.
I have been going to Rainbow Tire (Blue Horizon) for years. They have always been honest and helpful. This staff treats you like family.
I love going there John there is super nice and funny 😆
Amazing service, especially considering the current state of the world. Went above and beyond to help me!
Quick and Friendly. On our way to Morgantown and needed an emergency tire replacement....made room and took us right in for service with only a 15 min wait. Thank you for the excellent service.
Love them there!!!SUPER GREAT PEOPLE!!!
Ive been coming here since Ive moved to Morgantown. Super honest people with great prices. I recently came in thinking I needed brakes and Jason was happy to give me a quote and schedule me in. About 10 minutes after waiting he came out and said they were fine and had about a year left. were not here to replace parts that dont need to. If youre looking for affordable prices and honest people, come here.
I was really impressed by these people. Theyre a straightforward and no bs establishment. I scheduled to have my front brake pads and rotors replaced along with my WV state vehicle inspection, which would have cost me around $300, but they told me I had plenty of pad left on my brakes and saved me a ton and paid only $14. You just dont find that kind of honestly often these days. Theyll have my business for anything I need from here on. I wish I could give them more than 5 stars.
I have been to Rainbow Tire Lady three times, and I would highly recommend them. Their tire prices are some of the lowest in the area, their service is fast, their staff is friendly, and they always do their best to accommodate the customer. I am not knowledgeable about cars, but they always explain everything to me. I dont trust every car shop in the area - I worry some are just trying to make me spend more money - but theyve never tried to up sell me or try and have me buy things I dont need. As long as I live in Morgantown I wont get my tires anywhere else.
The guys at tirelady are there to help! They are very courteous and quick when it comes to working on your vehicle. Prices are right, and they make everything very clear and easy to understand. A++
They do not rip you off like everyone else. Nice people treat you right. Free coffee, tv, wireless, I can work while I wait for my car, never too long a wait. No appointment necessary but if you made one they honor it.
Very friendly service people treated me very well
Great service and extremely reasonable pricing. Staff was friendly and pleasant to deal with.
This is one of best places they treat people the way the should good and truthful
Never had a problem with the service here. Usually quick (they can get busy however), and always efficient and fair priced. They have a large selection of tires for whatever you need.
Not only did they get me in the same day. They gave me a great deal. They saved me money and the employees are very nice people.
This Tire shop is not an average shop. Wonderful service!! The nicest folks work there.
Dont get an alignment there! Your vehicle will not drive straight. Have to waste your time and take it back. Had this happen to me, and decided to cut my losses and pay a different shop to do it correctly.
Will never go back there. Was told it would take an hr. It took 3 1/2 hrs. They scuffed my rim. Ripped my tires. An lied an said they didnt do it. Very unprofessional. Bad experience. . Plus still had to pay full price. ... rip offs.....
First time going here for an oil change, turns out they do a lot more than just tires. Everyone was friendly, service was fast and affordable. I just found my new go to place for service.
As a college student whos from out of state, it felt so nice to find a place that cares as much about helping me as my tire guys at home. After popping my tire and denting my wheel, they were able to fix both and get me back on the road in under two hours. Id recommend this place to everyone!
I chose to go to Tire Lady to get my car inspected since my fiancè and her brother go there exclusively to get their vehicles serviced. The service was quick and efficient and it was perfect timing for my schedule.
Good service and everything was done in a timely manner
Most kind people ever!! Really enjoyed coming here they were completely understanding!! Make sure you tip them for helping you!
Ive been going here for years, and Im always amazed at the service and care taken. I really feel like Seth and all the guys here take care of my stuff and are enthusiastic about it like it was their own. Cant recommend these guys enough.
This is the only place I bring my vehicles in Morgantown. They have the absolute best customer service in town heck maybe even in West Virginia. 6 out of 5 stars... if I could.
Very helpful. They ask what type of driving you do and how much and help suggest what type of tires would be best for you and the service is very quick.
Very helpful and got me right in
Courteous staff quick service only place to go for tires
Awesome service! Great tire selection!
Updated on June 1st, 2018The second time going to this shop with a flatten tire. Thought Id change a whole new tire or rim, waiting for one day or two. However, they figured it out to unbend the rim in 30 minutes and Im good to go.I recommended this place to my friends. One of them shared her bad experience. She got four new tires on from this shop soon after she purchased a used car around three years ago. The tires had excessive wear in less than 10K miles drive. I dont know if it was because of the road condition here in Morgantown but she hasnt trusted the shop since then and went to the brand name Goodyear eventually.I learnt that I could only speak for my limited experience here. YMMV---One tire was losing air and they found it on the sidewall. Ordered a new tire two days later and got it changed. 30 minutes wait time. The process was smooth. Satisfied.
Excellent service, very helpful staff, and some really great mechanics! I highly recommend them!
They changed my front tire to a winter tire when I asked for all season. That tire has given me issues ever since. It would make a rattling noise and veer to the right. I took it somewhere else and they told me that it was also dry rotted and leaking air. Will not be going back.
Always fast and excellent service!
Great prices and I’m sure great service. I was impressed and my appointment isn’t until Friday morning!
By far the best place to go for work they will do. If they wont, Powers Motors in Mt. Morris will and they r right up the road.
Definitely a different name for a tire shop. Regardless, they have a very nice lounge/waiting area with a huge couch and TV. But service took forever even with an appointment and I was denied any inspection sticker supposedly due to my rear brakes, which I was told were fine at another shop just 2 weeks ago.
I arrived with a tire that was about to have a major blowout. Despite not having the tire I needed in stock, they called around to a ton of places to find me a tire. They put my spare on, and sent me on my way to the location with the new tire with a handshake. These folks are the best!
Fast service, everyone was nice and friendly would definitely recommend this shop
THEY WORK HARD TO GET YOU THE BEST PRICES AROUND TOWN AND HAVE GOOD CUSTOMER SERVICE. 10/10 WOULD RECOMEND
My new GO TO mechanic in the Morgantown area. I had gotten 4 new tires 8 months prior to getting flat, and National Tire and Battery in Suncrest was trying to tell me because I had an all wheel drive vehicle I needed to replace all 4 at the same time reguardless of how new they were. Went to Tire Lady and was able to get a used tire with very similar tread for a very reasonable price as a college student. They were friendly, fast, and very understanding. 6/5 stars!!
Took my Dodge Grand Caravan, with special adaptive equipment, to Tire Lady for an oil change in June 2016, my first time using them. They got me in and out quickly. I just made an appointment to go back for another oil change and my annual state inspection.
Very nice and polite people. And they know what theyre doing
Excellent service.they gave me a loaner tire when i had to order tires
Excellent customer service!!! Everyone was super friendly, great price on all 5 tires. They definitely have our business for life!!!!
Good People Very efficient in and out
My two front tires had big dimples from the pot holes here in Morgantown. I have a 17 Impreza and the sold two tires to get me back safe on the road.
We were 3hrs away from home and these guys fix our tire quickly and for a great price!! Highly recommend them!!!
Very good service and good prices. Very professional as well. Ask for Jason 👍
They are a really good place from tire and alignment but their prices are going up so quick, they got doubled in past year.
Great place and helpful staff. John always goes the extra mile with his service!!
Great service and knowledgeable staff. They dont overcharge and try to fix things that arent actually broke unlike many shops in town.
Tire shop always provides good service.
Very friendly and helpful! Got the job done very fast! :) Thank you!
They treated me right and gave me a good deal on new tires. Happy to support a local business.
I ordered Michelin snow tires through Tireladys Rainbow Tire. Through no fault of TRT the Michelin delivery was delayed due to the huge rush on snow tires. They ended up give me a loaner set of snow tires while I waited on the Michelins to show up and in the end gave me a pretty good discount for my troubles.Ill definitely go back there and recommend it to friends and strangers.
Good prices. Excellent serrvice.
Great service. Went out of their way to help with parts.
Great place awesome people and good prices
We pulled off here in an emergency and they were extremely helpful!
Cant get any better customer service. Fantastic place!!!
Good people and good service. I am really glad I found this place.
Just got off the phone with Jason, and after calling around Morgantown, they are by far the best help, kind, and knowledgeable.Super price on alignment as well!
I have gotten 4 or 5 sets of tires off of the tire lady over my years living in Morgantown. In fact, before I knew they had a location in Morgantown, I used to drive to Masontown for tires. I have been going to the one in Morgantown for the past few years. Their prices on tires are as low as you will find, and everybody I have dealt with has been very polite. Go and get them rims! Ask for John.
Always take great care of me. Every time!