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Gerber Collision & Glass
212 Old Salem Rd, Morganton, NC 28655, United States
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Gerber Collision & Glass

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PA
Review №1

If you dont have a appointment dont bother stopping. I wasted an evening and 70 mile drive for nothing. Thankful lots of other businesses need customers.

By
Review №2

A lady hit me. Her insurance, Allstate, sent me to Gerber in Morganton. I needed a wheel replaced. I contacted them in advance to have part ready, scheduled appointment. It took four days for a wheel change after waiting 17 days to get appointment. I asked for both side mirrors to be ordered and installed. I was told they were ordered and expected in a couple days. Eighteen days later and no mirrors, I ordered them myself on a Friday and they were delivered on Monday. I called Gerber and left message mirrors here and wanted to schedule installation. Two weeks later and no response from Gerber after several messages, I installed them myself. Do not use this business. They have one stall about as big as the office. Only six parking spaces. If you have a few months to wait for your vehicle to be outsourced by Gerber to another business.

Mi
Review №3

Do not come here for anything electrical or involves the engine after an accident. Had to have my car in the shop 3 times 3rd to a mechanic who specializes in European cars. Never had issues before my accident and kept sending my car back with check engine light on and sounded like it was gunna blow up. Turned out to be electrical. Only fixed the body and outside pieces of the car.

Si
Review №4

Quality auto body repair shop. Insurance work only.

K.
Review №5

Gerber Collision does great work. They also warranty their work which is not something most do. My 2018 Camry Sport looks great! The paint work is exceptional and seamless. The body work is impeccable and they got my car back to me in 4 days when it could have been 9 days. The owner is great and told me helpful info to know about getting a rental through my insurance. He even fixed my door for me when he did the estimate so I wouldnt have water damage on top of everything else. Tamra is very nice as the receptionist and pleasant on the phone/in person. Brian was there when I picked my car up and he got me in and out there promptly on a Saturday morning which I appreciated. If I ever need work done again (I hope I dont) I will definitely take my car back here being I know the work will be flawless and the staff treat you very well.

He
Review №6

Wonderful experience. My repair was done quickly and thoroughly. The staff were very nice and professional. I appreciated all the updates on the repair process and was very happy with their job. My car was also clean when I picked it up and it smelled good - an added bonus! Highly recommend.

Li
Review №7

Waiting for an appointment in March. Praying they are better than Morrisons.

Ro
Review №8

This place is great. Would recommend this place to anyone that needs any vehicle repairs big or small. They were very friendly and up front and always keep me updated on my car. The best part they had my car done earlier then I thought and it looks amazing. Thank you all at Gerber for a job well done

Va
Review №9

I got my vehicle three days ahead of schedule, and the repairs were excellent. The only thing I didnt appreciate was the customer service lady asking for all 10s on their survey, that just did not come across well. Otherwise, I was very happy with the experience.

St
Review №10

Second experience... so far so good... first was great!

Ja
Review №11

Always does a good job

Da
Review №12

Best around

Ba
Review №13

Gerber Collision did a fabulous job repairing my car and even got my car back to me two days early despite a 14 snow storm. I highly recommend them. Fast, friendly, courteous service.

Wh
Review №14

Despite the unfortunate circumstances that found me at Gerber Collision, I am pleased to say that the experience I had with them was beyond exceptional. My vehicle was cleaned and repaired rapidly, and done with amazing attention to detail. The staff are extremely friendly, able to socialize and work which made the experience much less painstaking.

Gi
Review №15

Was very impressed with quality of work. Not only was my car finished early it was a no hassle experience .Darren I believe was his name is wonderful.Everyone was pleasant and helpful.Hope it never happens again, but if so Gerber is the only place to go.

Sa
Review №16

Everyone here is always so friendly, and they always help me with whatever i need. My car got t-boned, I took it to them, i got an estimate, and the next week they had it fixed. If you have a problem they will listen to everything you have to say and do everything they can to help.

st
Review №17

Awesome work!! Very pleased with their service and punctuality!

Ca
Review №18

Excellent Staff, Excellent Repairs! My car looks amazing, they even finished 3 days early. So very impressed!

Ke
Review №19

Great job fixing the deer collision quick and professional

Bu
Review №20

Fast great work

ro
Review №21

Gerber is great....thanks guys

Et
Review №22

Was impressed that you guys not only did solid work for what was quoted and installing the aftermarket headlights instead of the OEM for me, you even cleaned my truck inside and outside. Thanks

JO
Review №23

This is my 2nd experience with Gerber Collision in Morgantown NC and there service was fast and there lady at the desk that took all my info was real nice and called me a lot to let me know the progress on my vehicle which was what i wanted cause i love my car. Also i have a super high dollar stereo in there and several other items of value left in the vehicle that was not touched and left just the way i left it i truly appreciate these guys and my car looks great. And they complimented my car a lot which i also appreciated..

As
Review №24

These guys did a great job repairing my car and communicating with me. got a text every morning letting me know how far along they were.

Ca
Review №25

Very professional

An
Review №26

They do terrific body work!!!

La
Review №27

We had a car painted 1/2 was shiny other was dull lol.

kf
Review №28

I had a van inside their gated lot that had the tv & DVD player stolen. The manager on duty tried several times to persuade me not to call the law. I did & told him that one of his employees was the thief.I get a call from the sheriffs dept a few days later saying the tv & DVD player was found inside another car inside the gated lot.So Im to believe a thief was going to re-break into the facility another night to then retrieve the items?Why was manager trying to get me not to call law?

Da
Review №29

They did my Rubicon great

Ch
Review №30

The estimate guy was rude. Didnt even look up when talking to me. I was outside his office. Just told me that I need to call to make an appointment.

Da
Review №31

Great craftsmanship and paint..

Fr
Review №32

After having a questionable visit, the corporate office contacted me out of concern. That is service at its best

Do
Review №33

Great folks very professional

Ch
Review №34

Outstanding service! Thanks Tamra!

Je
Review №35

Expensive but very helpful and great work

An
Review №36

Awesome work and done fast!!

Ma
Review №37

Very professional and they did a super job repairing my 2015 Nissan Altima

Co
Review №38

Finished a day early, friendly efficient staff

Ma
Review №39

Unfortunately they were too busy to fix our car but they werent to proof torefer another great business.

Ez
Review №40

Good People and fast Service

Kg
Review №41

Good people and fast services

Ar
Review №42

Couldnt get completed estimate.

Bu
Review №43

Expensive

W
Review №44

Not a good experience.

Be
Review №45

Fair with their estimates

Ca
Review №46

Great

Information
23 Photos
46 Comments
4.5 Rating
  • Address:212 Old Salem Rd, Morganton, NC 28655, United States
  • Site:https://gerbercollision.com/locations/morganton-nc?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_NC&utm_content=SEO_Morganton&utm_term=972894
  • Phone:+1 828-437-0062
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible toilet:No
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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