This is the worst company that I have ever worked with. I asked my doctor for a scooter or an electric wheelchair that could be put in a car. Freedom mobility gave me 350 lb electric wheelchair that is too big for my house. All they wanted was the insurance money. Now I have a wheelchair that I cannot use. Please watch out for this company.

What a great experience. My old scooter store went out of business. I called Freedom, they all went above and beyound to help me. I had to call back after I got home, they trouble shot with me over the phone. Got me up and rolling to walk my puppy. I will be going back as needed and already referred a friend.

I had one request, keep me in the loop. They had many and requested many documents from Medicare and Medicaid that they had the ability to obtain, but required that I did. I succeeded, they failed. I got everything they asked for and more, then was told they would do nothing for another 7 weeks, which would result in my starting back over from 0. Stephanie was great, LeAnne was gone, Brian S left me hanging and Tina the manager lost the business from me completely. Deal with a company that thinks your time and effort are worth something, and are willing to do their job instead of farming it on the patient.

Id like to say most of all my experience was a 10+ I had the best assistant named Corbin Murray that never let me down and I could reach him just about anytime! I got my chair in less than 6 weeks

We were in North Carolina visiting a friend and I broke my ankle. I called Freedom Mobility Center and they provided me with a wheelchair the same day. Thats great service! They were remarkable!

The service technician that came to my mothers house was very professional and polite. My mother needed extra help learning how to use her wheelchair and the young man was very patient with her and did not leave until she was 100% comfortable operating her chair.

Freedom Mobility has the worst service.. I went to Freedom Mobility looking for a new rigid wheelchair and they were quick to take down my billing information. I told the woman taking down my information that I wanted a rigid wheelchair. It took about a month for someone to contact me. We set up an appointment to meet with a physical therapist to evaluate my abilities and needs for a wheelchair. When the Rep from Freedom Mobility showed up, he had a folded demo wheelchair when I said I wanted a rigid wheelchair. I told him the wheelchair that I wanted and he told me no problem, he would talk to the wheelchair rep and get have for our next evaluation. About 2 weeks go by and he emails me that he talked to the wheelchair rep and he was looking around for the wheelchair. So it had been about a month that I havent heard back from the Freedom Mobility rep so I told him Im going to look for another wheelchair vendor. He didnt have anything to say, just thanks for letting me know, good luck. I know if this was my business and I was losing a customer I would do everything to make it right. Ill take my business elsewhere and Ill make sure everyone I play wheelchair sports with do not use this company.

I had a great experience with Jim and the technicians at Freedom Mobility Center. My dad needed a power wheel chair and they delivered his chair efficiently, as promised. The staff was informed, friendly, and especially patient with all my questions. I greatly appreciated the level of service that they offered, and I would recommend them to anyone.

Freedom Mobility is amazing. They always help me with any issues I have with my chair. They always get right on it. They are friendly, fast to order and to deliver. They are very informative about my chair and answer any and all my questions. Thank you, Freedom Mobility!

Very knowledgeable and friendly staff. Very fast with getting the needed documents and authorization needed for insurance. Would recommend to anyone with any mobilty issues.

The best people in a 4 state region to help with mobility. Their staff is Amazing.

Will not return phone calls after third attempt. Would not recommend.

Freedom Mobility Center has the best customer service.

Great customer service, very helpful in stressful medical crisis. Knowledgeable on all kinds of medical equipment.

Great service and great people!!!!