Love our Cali Bamboo Eucalyptus floors and had a great install experience with Tamara & crew at Above Board. Would absolutely recommend them
Above Board Flooring installed hardwood flooring in multiple rooms in our home. Every aspect went smoothly, our calls were returned promptly our questions were answered and any concerns were addressed.The installers worked hard and were respectful of our home and property. They did an excellent job! We love our floors and will be using Above Board again for another project.
If your looking for a professional, knowledgable team on Hard wood flooring you came to the right place Andrew you rock! Thank you Above Board Flooring!
The owner was great to work with! She went above and beyond to help us find a match for our existing flooring.
We had some water damage occur in a small area on our hardwood floors. Above Board Flooring was hired to remove the damaged wood, replace it, sand, stain and seal the entire area. They even smoothed out some ripples that were in our original floors through their sanding process. The project was completely on time and without any hiccups.
We recently purchased flooring for our basement from Above Board Flooring. The process was very simple. They allowed us to take home several large samples in order to really see how it would look in our space and that made all the difference. Materials delivered on time and in perfect condition. Great communication throughout the process - GREAT customer service which is so hard to find these days. I highly recommend Above Board Flooring.
Cant even get a quote WOW hilarious sent pictures and kept getting will send the quote by lunch and then tells me was covered up OK I can take my money elsewhere. Terrible business because this just tells me how their work may be.Update Per Companys Response:An appointment was made by phone for November 27 for owner to come by my house to provide an estimate of a dent on my floor. On the 27th, owner called and advised that he did not need to come to the house based off of the pictures provided. He asked on the phone if I knew the manufacturer and I told him no I didnt know. He specifed that he would provide an estimate later that day. No estimate. I followed up with him 2 days later and he said he will provide by lunch. Lunch came and no estimate. I followed up again and he said later that day. That night came and still no estimate. I advise Id be taking my business elsewhere. Wife of owner then text advising that a quote hasnt been provided because of the manufacturer not being provided. Nowhere did husband mention that as a delay and further more why couldnt a estimate be provided for repair with a comparable flooring (as other companies Ive dealt with for the same repair). Company could have easily avoided a bad situation if they were upfront and didnt over promise and under deliver. Attached communication for reference. Personal information has been blacked out for privacy.
The guys were very fast at getting the job done. It looks great.Prices were very reasonable. The owners were super helpful
Tamara and her crew were great to work with. We live in ATL and have an investment property in Mooresville so the partnership was critical. Tamara coordinated the flooring selection, guidance on site prep, installation and much more (painting, tile labor, etc.). If we do another local project I will not shop. Above Board is it.
The Above Board team was excellent to work with. We had a very short window of days that we needed our floor installed and they not only delivered, but the team installing was professional, detail oriented and did an awesome job. I also appreciated the education we received to help us choose the right luxury vinyl flooring for our needs.
They did a great job sanding and staining the hardwood floors in our living room and perfectly matched the old floor beside it in the foyer. This was a five star job. The hardwood repair for the breakfast area went very well too except for a slight gap at the very end which they inspected and said is not an issue and due to the older board connected to it. Major job finished in 3 days as promised but scheduling trim took longer understandably due to the current situation. Not perfect but very satisfied with the work done.
Thanks Andrew and Tamara for taking care of our little project so professionally and quickly. We needed carpeting installed in our townhouse and Above Board Flooring was the first company I thought of to get it done right. They gave us a great price and it looks great. We will not hesitate to use Above board flooring again. Such an easy process.Thanks again!
Above Board Flooring really came through for us. We had a rush job that need to match existing flooring. Not only did the new floor match but the installation team was very professional and detailed. Highly recommended.
They did an awesome job on my master bath floor. Very professional and was quick.
Beyond amazing communication. Flawless work I would consider the team at above board as good as they come. Highly recommend!
We had a section of our hardwood floors that needed to be redone and color matched. We were not able to provide much information regarding the stain color or what turned out to be a mixture of stains with a unique process. Andrew and his team were professional, courteous and even worked with our deadline to make sure it was done on time. The final result is a floor that shows no sign of any color difference and blends in seamlessly. Outstanding work and we are absolutely ecstatic with the results!Thanks Guys!
Great Company! Tamara went above and beyond to find out the information that was needed to install the flooring. They conducted a moisture test to insure they were going to be able to install the flooring correctly. We will definitely be using this company for all our flooring needs in the future.
Great work. Love my floor and the install and process was painless. Support family businesses. Thanks for the nurse discount.
Hubby and I had plank tile installed in our dining room from a well known entity. A few months after our install, we noticed that our floors were buckling.After months of back and forth banter with said entity, they advised me to obtain an appraisal from a National Wood and Flooring (NWFA) certified appraiser, and if the appraisers results supported negligence on their part, then they would honor our warranty.I immediately starting Googling appraisers in the area, that met the criteria and I landed on Andrew. (Thank goodness!)I called him and explained my scenario. He could have easily set the appointment and charged us for his services. INSTEAD, he coached us and equipped us with the documentation that we needed, in support of our case with said company, at NO CHARGE to us. (Thank you!!!)As a result of Andrews efforts, we won and the nameless company restored our flooring, at NO COST TO US!!While Andrew and his team didnt actually install flooring for us, he helped us to navigate through, what we thought was a hopeless ordeal.Ive thanked him so much, thats hes probably sick of me!Thank you, AGAIN!!!Yolanda
Super knowledgeable and a great Team! We had a flood in our basement and Above Board did a fantastic job of restoration. They were prompt courteous and followed the progress of the job closely. You want this Team!
Andrew came out to my house within a couple of days of calling to give me an estimate. He emailed the estimate later that day and was able to start a couple of days later. The work was quoted and performed with the utmost detail and professionalism. Although my job was small and unique they treated just as important. I would highly recommend Above Board for more work around my home.
Andrew and Tamera were professionals who gave us the floor we wanted! No issues whatsoever before, during or after installation. Communication was excellent. Installation went smoothly. Would definitely use them again!
Great work and a fair price! Matched existing prefinished hardwoods perfectly and did everything they said they would. Flexible payment options, after hour communication and top notch install. Very pleased with the job they did!
Tamara and her team are outstanding! From start to finish our flooring project was flawless.
They cancelled the first appointment and had to reschedule. Came and took measurements and never heard from them again. No estimate. No response to phone messages or emails.
These guys exceeded my expectations and literally saved us. They may not be the absolute cheapest. I know, we tried the cheapest in town, Andrew and Above Board Flooring fixed the horror show installation the cheapest in town did to our hardwoods. We used them again because every need we had was exceeded down to the smallest detail. Yet, we still got a great deal too!
Andrews overall facilitation was very efficient. Denny was an excellent installer who was both very professional and courteous. The floor looks great and we are very happy with the result. Mikes customer service was excellent. We felt like someone was continuously in touch to ensure that the job was done correctly.
From the first time I met Andrew and Tamera Linford I could tell they are a couple that is about business. They have always shown professionalism and integrity. I highly recommend them for any of your flooring needs.Annette
I needed them to match some flooring from a sample I had, to replace some water damaged flooring. The existing flooring was discontinued. They found a replacement, it was installed, and matched perfectly.I would recommend Above Board Flooring for your flooring needs.
Tamera and Andrew are great people to do business with. Excellent products and expertise.
These guys were GREAT!!!!Andrew and his staff were extremely professional when it came time to make my floors look like new again. I was extremely impressed how he was able to take my old floors and change the color and feel of the entire house. I highly highly recommend Above Board Flooring.
Found original pine wood floors under the carpet and tile of a home built in 1941.... one room was badly damaged by glued down tile. Above Board brought them back to life! Hope to get another 70 years out of them with their help.
I have known and used Andrew for 9 plus years now. Always helpful with any questions I have and very knowledgeable when it comes to floors. Very business smart and professional. He will always do his best on material and labor to beat his competitors. NWFA inspector as well, which makes him even mor a professional.Highly recommend Above Board for all your flooring needs.
Had the company out to measure my home then I went to their store to pick out my flooring choices. Never received a proposal or a return call so went with another firm.
Andrew and his company provided excellent customer service. They are extremely knowledgeable and professional and by far, exceed expectations. I would recommend them for anyone looking for flooring needs!
Recently used Above Board due to water damage. The team was professional, knowledgeable and thorough. We love our new floors!
Refinishing your hardwood floor overall is not a fun experience with having to moving everything out and then also be out of your home for a week but working with Andrew, Tamera and especially Ceaser at ABF make this difficult process less of a hassle. My floors look great and I had a few issues (no fault of ABF) after they were done the team was responsive and quick to fix. I highly recommend.
I went to Above Board Flooring on Williamson Road. I found out another Flooring store had moved in. The owner of this company told me Above Board Flooring went out of business. I found this hard to believe and Googled them to see if this was true as they actually just moved to have their warehouse and showroom at 1 location. I am so glad I found them as I purchased 3000 ft of Hardwood Flooring along with installation. They are also putting in a new French door and doing some drywall work as well. Don’t trust the Flooring company that told me this as Above Board Flooring has moved on Raceway Drive in Mooresvill
Hard to believe they stay in business with customer service like this. Tried to get away with a higher price, argued with us about a quoted price for moving furniture, fired the salesperson and the replacement nor the owner never visited our job to see what they were charging us for, installers made a dusty mess with no warning that it was going to happen ( and could have easily done their cutting on a cover patio right outside a door from where the work was going on!), complete incompetence around how to trim around a fireplace, and an expectation that they were going to charge us more once they figured out a lame answer to the problem -- 3 weeks after the rest of the job was done!
We cant say enough about Above Board Flooring !! Our whole experience from beginning to end far surpassed our expectations !! Thank you for your superb customer service and superior quality !! You have a customer for life !!
Above Board did an amazing job from estimate to install the service and quality of their work was Top-Notch and we will be highly recommending them to others. You cant beat great prices AND great customer service!
Very disappointed with my carpet was never stretch when installed now I have wrinkles all over my house. Talk to the owner Andrew and he said he would take care of it. But unfortunately he wont call be back or message me. Worst service ever. If you need carpet installed dont use this company.
Andrew has the most experience and best practices the industry has to offer. Not only does he have 30 years industry experience but is one of few NWFA certified hardwood flooring inspectors in the area. Being a certified NWFA inspector sets him a world above the rest as this certification and licensed role is not a task for just anyone. Not only does it bring the best in industry/flooring offerings to his valued customers but it creates the best work ethics as he also installs on his downtime for personalized service.
We just had Above Board install engineered hardwood flooring in our living room, dining room, sunroom and new kitchen. Impressions Denali wheat and they are absolutely beautiful. A shout out to Philemon and his crew of installers especially RG. Could not be happier!
I would like to thank you all very much for all the outstanding reviews all my customers have given ABF. Without you, Above Board Flooring wold not be a success. I have added additional service to my company. If you ever need assistance with inspecting your hardwood floor. I am a certified NWFA hardwood flooring inspector as well.
Above Board Flooring is probably the most awesome flooring company in the LKN area and Charlotte.Andrew is a top notch owner who is also a certified Hardwood Flooring Inspector.He was honest and told me my floors did not need sanded and refinished, only screened with 1 coat of poly. The rest in Mooresville said differently, a bunch of crooks!!!!! Above Board Flooring saved me thousands and the floors look brand new. Don’t bother with the rest of the Flooring companies in Mooresville.Call Andrew Linford he will treat you right.
So glad I chose Above Board.....the craftsmanship is second to none.
Horrible customer service. not reputable. they installed flooring that needed repairs, took months to get someone to come look at the issue and then they never followed up to come back to repair as they stated they would. I finally get a repair appointment. an employee called me the night prior stating everything was set up for tomorrow and then the installer didnt show up and I was told that was my fault because they tried calling. hmm I talked to an employee the night before.The employees do not communicate with each other they dont know what the other is doing and it impacts the customer in a VERY negative way. its been a year since the initial install and still no progress on repairs.Please be VERY careful if you do business with Above Board Flooring and be prepared to wait months if you have issues. there is a real lack of customer service and respect.
The team of flooring experts at Above Board Flooring, took care of all my Hardwood Floors. These flooring professionals came out and did a very fabulous job of my floor refinshing. My floors look like new. They also had a great showroom, full of all types of samples for Carpet, Laminate, Cermanic Tile and so much more. What a great expereince from the showroom professionals to the refinshing of my floors.Thanks so much Above Board Flooring in Mooresville, Nc
Fast, professional, and huge selection in warehouse...