Thank you all for being so attentive and quick to respond to us. We greatly appreciate working with us. You all truly are the best partner in the sport! Thank you!
United Rentals has been a HUGE part of the growth of our business. We can call Jason B. with and sales, rental etc. request and are always given first class accommodations. The same way with their service dept in Mooresville Nick is always quick to jump on any service issues we may have any on average gets us back up and running within an hour! Thank You guys so much for playing a HUGE part in our companies success!!
This United Rentals branch has the best customer service and equipment service support I have every experienced in my 38 years in the Heavy Highway and Site construction field. They are the best in the business. With some of the largest equipment inventory in the greater Charlotte region. For fast and reliable equipment rentals of all sizes call the experts at United-Mooresville!
The delivery was seamless and great. The pickup has been much tougher. Very poor communication and delays...
Great customer service, proper equipment and newer, service dept is timely
Great customer support and great looking and working equipment. They always come thru in a pinch, I never have to worry about rental equipment getting to my jobsites, these guys away come thru. Will always be my equipment rental company.
I have very limited experience and i will never visit there again. I only went there because Sunbelt didnt have what i needed. One of my employees went there to rent a piece of equipment. There was a misunderstanding between my employee and the person renting the equipment about applying insurance to the rental. I called to add the insurance. Talked to a Jason on the phone who transferred me to a person named Mark. VERY rude on the phone. I asked about insurance and he says “I already told your guy you cant get the insurance. You denied it on your account.” I asked if i could change that. “NO!” I said fine will return the equipment. That was 5 minutes after we originally rented it. No offer to help, no explanation of the situation at all. Rude, snarky, short, totally unprofessional. I am not sure how they can stay in business interacting with customers in that way. As a matter of fact i get emails and, solicitation calls from “reps” wanting my business. And this is how you try to get it? Unbelievable. Never again.
Friendly and knowledgeable
Phone system isnt working. Automatically hangs up after 15 seconds on hold.
These guys always help me find what I need and are easy to work with.
Price!