Every time I go in I feel like family!! Thank so much for what you do for me!!

Helped me and friendly girls behind counter.

My husband and I have been account holders here for just under a year. My first great experience comes when my husband was in the hospital. We had gotten hit with 3 overdraft charges, but we couldn’t get to the bank to deposit his check. Cindy and her coworkers were able to get them waived for us.The bankers here are so customer service oriented, and they seem to have a personal relationship with everyone they interact with. Setting up my account was painless. Adding my husband was easy. Super convenient. The only thing I don’t like is their 1800 service.. they always tell me I have to go into the branch and once while I was out of state it couldn’t get there, and they told me there was nothing they could do for me until I went into the branch. But every time I do end up in the mooresville branch the bankers are ready and able to help.

Have been with them for a few years now, and never have had bad any experiences. The employees at the Mooresville branch always go above and beyond if they are unable to do something, its not because they dont want to. Its simply because they cant. My husband and I are always made to feel welcome, and leave feeling good about our experience.

Love this bank....open all the time and lots of locations around country

Called repeatedly on a Sunday morning at starting at 1215. Kept getting voicemail. Really how busy can a bank be at 1215 on Sunday? Called for 20 minutes straight till some one finally answered. Was inquiring about notary service. I was told they have a notary present on Sunday but they werent comfortable notarizing car titles. BS! These guys are just not comfortable having to work! RIDICULOUS! CUSTOMER NO SERVICE!

I love this bank. Best customer service ever!

Horrible expierence today! Being a account holder I was told they couldnt cash my check and if I deposited it it would be held up to 7 business days. Went to Mocksville branch I was able to cash my check and put the half as I wanted on my account with instant access and not being held at all! Mocksille branch goes above and beyond for customer satisfaction!

This place is horrible they never answer the phone and my money keeps coming up missing and they wont help me get it back Im going somewhere else this place is a joke

Cant help me when money wont come into my account.

Always friendly