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Two Maids & A Mop
2820 Fairlane Dr, Montgomery, AL 36116, United States
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Two Maids & A Mop

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Ak
Review №1

I am extremely satisfied with my cleaning from Nicole. Even though she was alone she did a hell of a job and I would recommend her and this service to anyone. She was super friendly and down to earth and you can tell she loves what she does. She definitely made this experience one well worth it!!!!!!!!!!!

Da
Review №2

I loved that I could book my service online! The maids that came so so nice and did a wonderful job! Highly recommend!

Lo
Review №3

The ladies did a fantastic job. They had a lot to do and were very efficient with their time. My house looks so much better. I’m not embarrassed to have someone come into my house now.There were a couple of things that were overlooked, but like I said, they had a huge job and they conquered it. I’m very pleased with their work and so glad that they will be coming on a regular basis. I was uncomfortable in my own house and overwhelmed with the amount of work that needed to be done. Now, I can actually relax and just work to maintain it.Thank you for the opportunity to give feedback.

Jo
Review №4

I live in Auburn, Alabama. Heidi and Sabrina did a wonderful job cleaning my office. Looks and smells great!

Am
Review №5

This company was paid to do a deep cleaning on a house we just moved into. They stole all of my wife Louis Vuitton, MCM, Channel bags and clothing $10,000 worth of perfume claiming they put it on the street. Didnt even clean the home trash was left on the floor and the refrigerator was not clean. We are currently suing them for damages and would tell anyone NOT TO USE THIS COMPANY.

In
Review №6

If I could give ZERO stars, I would. My home still needed to be vacuumed. Dish washer filled with water, and dirty dishes. They also left my home unlocked. I sent pics to the Manager Kayla, and no response. They still charged me. I am livid.

La
Review №7

They are very good at halfway cleaning. Be prepared to re-clean whatever you pay them to clean. I hired them to clean my new empty home. They left the Refrigerator dirty. The counter tops were dirty. The shelves in the laundry room were still dirty. Theres no telling what else they didnt do because I just re-cleaned everything myself. Biggest waste of money ever.

Sh
Review №8

I specifically hired a cleaning service to do a deep cleaning and dust. There were areas left un-dusted in obvious places. My bathroom floor was not swept (obvious because there was debris on the floor) and was not mopped (because there was a stain on the floor). I was told when I booked the appointment that they mop and wipe the bathroom cabinets. The cabinets were not wiped, there were toothpaste stains still there. And they only cleaned the shower floor but not the entire shower! I am highly disappointed because I will have to hire another cleaner to clean behind this one.

Ho
Review №9

Our maids were very kind and efficient. Professional and to the point, but also sociable. I’d hire them again!

Ka
Review №10

Just got a job here. Wouldnt wanna do anything else. Thank you kayla at two maids and a mop!

Ab
Review №11

It was great! They came in and my home is absolutely sparkling!

Ca
Review №12

The ladies were conscise, professional and focused on doing a good job. They asked if everything was okay and of course everything was great! Im looking forward to having them come regularly.

Je
Review №13

Your team came out recently and cleaned my home. I just wanted to say that they did an amazing job, and I am extremely happy with their service!

Ed
Review №14

The girls do such a fine job. They been coming here now for about 3 months and we couldnt be more pleased. They are quick and efficient and never miss anything. We appreciate their thoroughness in job.

Je
Review №15

First time using professional cleaning. Will do again!

Br
Review №16

Excellent! Highly recommend!

Ca
Review №17

Considering the monumental tasks before them, I was very happy with their results. I will use their services again and will recommend.

ka
Review №18

Terrible customer service and cobwebs and dust still on all light fixtures. As the listing agent for a vacant home that was supposed to be cleaned by 2 Maids and a Mop, I had to clean all light fixtures myself plus the inside of all cabinets and drawers in order to close the house. They said they spent most of their time on the baseboards. To return and actually do what was asked, it would be the minimum of 2 hours.

Sa
Review №19

Kayla G and Michaela did an AMAZING job on our home. They left everything fresh and sparkling clean. In addition to being extremely hardworking and professional, they were both super kind and friendly. They took their time to make sure I was happy with their work before leaving. They absolutely exceeded my expectations and I couldn’t be happier! Highly recommend their service!

Ca
Review №20

Kudos for Hannah and Stephanie! Premium cleaning was awesome...Everything we asked of them was done to our liking...Courteous and went the extra step to show they cared as if it were theyre own house they were cleaning...Want them as our permanent cleaning ladies weekly. Job well Done!!!

ro
Review №21

It was bad they had to do a reclean of the initial cleaning. Then the hassle of doing things twice but i paid 270.00 for the clean so i felt it should be clean. Then they had plenty of excuses. But i am paying for a quality service. This was the second time so nope would not suggest running to them.

Li
Review №22

I waited to write a review until service had been provided several times. Two maids and a mop has done bi-weekly cleanings for me now for about 3 months. My crew is excellent. They are punctual, do a great job and are so incredibly friendly. I work from home and they are respectful of my space and remember Amy requests I made to ensure they are done each time. They always ask me if I would like to look around and if I notice something, they take care of it right away. Everyone has their own things that they are picky about, but with a mention it is taken care of and not overlooked the next time. There are always things that you as the homeowner are going to have to really deep clean yourself, but these ladies do an excellent job of doing the basic cleaning that is expected of a touch up - which is the package I requested. Also, once I needed an out-of-cycle cleaning and they were so accommodating - thats super important to me. I get a reminder call before every cleaning also. I would recommend them to anyone. Thanks Ladies!

Ka
Review №23

I have been pleased with Two Maids and a mop! They treat my home as if it were their own. I have an indoor pet and they are very careful not to let him out. Also, they follow instructions carefully and are meticulous in their work! Highly recommend!

Ge
Review №24

Courteous and swift also hard working and paid attention to details I have already recommended Two Maids to a friend.

Di
Review №25

Two Maids & a Mop were friendly, personable and professional. They did a great job cleaning. We have two dogs and a cat. but you wouldnt even have known after they left. I dont feel like our walk in shower was cleaned very well, but everything else was perfect! Thank you so much Two Maids and a Mop!

Au
Review №26

Bailey and Kayla were excellent, courteous, thorough, and worked well with my elderly mom. Definitely will recommend company to family and friends. Im probably gone call soon to use these 2! Thank you

De
Review №27

The administration the Two Maids and A Mop was giving is stunning.I truly require a cleaning administration a week ago since I got extremely occupied and dont have sufficient energy to clean the house. Beneficial thing I called Two Maids and A Mop.At first I was reluctant to call a cleaning administration to be completely forthright. I simply dont know whether I can confide in the house to them. Beneficial thing I called Two Maids and A Mop. The administration was astounding. The house was cleaned altogether. Each side of the house was sparkling. I cant trust it.I didnt experience difficulty booking a cleaning to Two Maids and A Mop. It was simple peasy. Got an arrangement toward the finish of the call. That quick I got my calendar. The accepting agent was even well mannered and kind that is the reason the procedure gone smooth and quick.Will prescribe Two Maids and A Mop to my companions. Keep it up.

Mo
Review №28

Kayla and Megan cleaned my apartment a couple weeks ago. They did a wonderful job and took away the stress I had been putting on myself about cleaning. In fact, they did such a good job that instead of getting a cleaning monthly, Ive decided to switch to one of the bi-weekly options (alternating a premium cleaning and a touch up). I really appreciated the good work they did!

Hi
Review №29

Great Job

Je
Review №30

Today, Hannah and Steph from TMAM came out to clean my home. Ive actually had the monthly service for over a year, and they always do a phenomenal job, making my home so much more pleasant when I get home from work. However, today, they went above and beyond, and my house looks and feels incredible! They took care of the big stuff, and my house smells wonderful, but they also hit the little touches, like throw pillows and blankets being arranged more nicely than I would even do myself. Ive had Kayla in the past (up until her maternity leave), and she has taken wonderful care of me too, with more energy than I can even imagine at that point in pregnancy. Autumn, in the scheduling office, has been so wonderful about scheduling around my constant travel and abnormal needs. Im grateful for all of these ladies!

Be
Review №31

The customer service was excellent. The girls were friendly and did a great job.

Ka
Review №32

House smelled cleaner than the first time it was cleaned. I could tell these girls put a lot of effort into their work. I cant say the same for the first two. I am very particular when it comes to my home. I now feel it has been deep cleaned. I hope to use two maids & a mop again soon for maintenance. I hope to get a Great Job once again.

Ja
Review №33

Ive used 2 maids and a mop. now approximately 3 months. Excellent cleaning service very prompt and thorough definitely get my moneys worth. Ill definitely recommend two maids and a mop. Thanks girls for the excellent work

Li
Review №34

Chrissy and her team in Auburn/Opelika did a fantastic job and I am extremely pleased with the service, warmth, and affordability. They went above and beyond with my young dog who was nervous with their presence. I love coming home to a house that is clean and gives me extra time to work on other projects. Great work!

Sa
Review №35

Kayla and Michaela are lovely young ladies whose smiles and friendliness got us off to a great start. They did a fine job and I’m looking forward to them helping me take care of my home.

Sh
Review №36

I love my Two Maids and A Mop experience! This was their first visit at my home, and I have every intention in the world to invite them back! They were quick to tackle the gross things that I tend to avoid! They worked hard... and I came home excited to see all that they had done in the time frame that they had to accomplish it. They inspired me to get busy and get some other things done. I cant rave enough! Shelley and her counterpart were great in every way! My door is always open ((*smile*))... I cant wait until theyre here again!

SD
Review №37

Kayla & Shantel did a wonderful job last week on the home we were closing on. They were polite, courteous and friendly! And we deeply appreciated Kims military friendly policy. The new owner was very pleased as well with the job they did and the appearance of the home after their service. Would definitely recommend Two Maids & a Mop to anyone looking for a moving out cleaning service!

Em
Review №38

What a delight it is to have our happy maids arrive each week and leave behind a clean, sparkling home!We get minimal inconvenience and maximum cleaning! What more could you want?!Our maids come fully-equipped and anxious to clean...and we just LOVE the sweet aroma they leave behind in our house! :)Our ladies are eager to please and *professional* in every regard. We love having them here.Do yourself a BIG favor and call TODAY for a free estimate on this great cleaning service. You will not be disappointed!

Je
Review №39

I have been very impressed with the service Two Maids and a Mop has provided me over the last several months. We have a busy family and schedule and having my house cleaned weekly has provided me with more time to focus on other things. The team is always courteous, respectful and prompt. The job they do cleaning my house is superior to all other services and individuals I have had in the past.Thank You!

Am
Review №40

Kayla G. and Michaela cleaned my home today...what a fantastic job! My home is perfect, the ladies are very sweet and professional. Will be using there monthly service.

Sh
Review №41

Kayla and Jasmine did a awesome job cleaning. They were so nice and polite. Will be using them again.

Da
Review №42

Kim and her team did a really good job! 8 out of 10 on Deep Cleaning Service. Our houses baseboards, windows, blinds and other trim work have never looked better. A little more attention to detail regarding dusting and cleaning of kitchen would have easily been a 10 out of 10. Kims entire team was courteous and professional. I spoke w/ Kim this morning regarding my areas of concern. She not only listened and repeated my areas of concern, she apologized for the oversight and reassured me they would be addressed on their next visit. I would definitely recommend the Deep Cleaning service.

Er
Review №43

We are happy with the service provided by Two Maids & A Mop. They have been to our home twice and we look forward to the next visit. One issue is that our house doesnt necessarily smell clean, meaning smell like cleaning products, although it is clean. This might be good for those with strong aversions to smells and scents so they probably use non-scented cleaning products but I like to walk into my home and to instantly smell clean without looking around.

Li
Review №44

I just had my second cleaning service and am now very impressed. My first cleaning was the Spring Cleaning package that would be from top to bottom. After it was over I found that a room had not been done, called, they came back out to finish. Later I noticed that most items had been dusted around, objects not dusted, glass not cleaned. I decided to wait, have another cleaning as I had already made further appointments.So glad I did! The ladies that came out today-Kim & Juanita did an amazing job! They got everything that was missed on the first visit without my having to say anything-it was just part of their cleaning.I hope I can request them for the next visit as I am very satisfied with the service they provided.I would recommend them to friends!

Jo
Review №45

Super sweet girls. Let them know what you expect and they deliver!!

Jo
Review №46

Kayla and Shantel were prompt, and they got our house looking fabulous in the Design With Time package! They worked quickly, and professionally from top to bottom of our home. They were both very polite and conversational, but I think they might have been able to get a little bit more done if theyd focused more on cleaning and less on chatting with us. We definitely appreciated the friendliness and conversation, but not at the expense of getting work done when theyre on the clock.

Bo
Review №47

Haley and Haley were awesome and very attentive to what needed to be cleaned. Definitely recommend using them! Thanks!

Ta
Review №48

I was pleased with the house cleaning. There were just a couple of things I would like done that were not done but I will leave a note when they come the second time. Overall I am pleased. Thank you.

Pr
Review №49

I am very very very PLEASED 😊 😀 with the CLEANING that was done in my home. KEASHONIA and KEISHA did a BEAUTIFUL JOB. My family and I are soooooooooooooo pleased. We felt like we were walking into a palace. They were sooooooooooo NICE and KIND. l will be calling on them again. Thanks soooooooooooooo much for all you did for us. ♥️🙏🤗👼♥️♥️♥️♥️

al
Review №50

Hannah and Autumn did an amazing job! I had to run some errands but they called when they got there and when they left. Now I can relax and enjoy the weekend. Thanks Hannah and Autumn!!!

Ni
Review №51

Jasmine and Aryana were wonderful! Very professional and personable. Would recommend to anyone!

Ro
Review №52

These maids were fabulous! They immediately went to work with great attitude and elbows flying. I would highly recommend 2& a mop to anyone who wants a very clean house. Also, they were very personable and a pleasure to have in our home.

Je
Review №53

Jazmine, Aryana, and Christa were an amazing, friendly, and thorough team and did a fantastic job for our move-out clean!! (July 15, 2019) Thank you for excellent service!

De
Review №54

I have been very please with Two Maids & A Mop. I have had several different maid services but none have ever been like them. I especially like the Pay for Performance Plan which keeps them accountable to quality cleaning at a reasonable price. I would recommend them to anyone who is looking for a great cleaning service.

Ja
Review №55

I like that Shelly sends a text a day in advance to remind me of what time theyll be at my house. It makes it easy for me to plan my day so that Im not there during their scheduled time. That way they can just do their thing and then I come home to a clean, fresh smelling house.Thanks to all of you at Two Maids & A Mop!r,Jackie B.

Ke
Review №56

Poor experience- they fail to provided policies and guidelines prior to you giving them your credit card or debit card information in regards to deposit policy. They are closed on weekends. Never received an email confirmation in regards to my potential services- when I requested to cancel the next day I could not get in touch with anyone and they kept my $50 deposit and did not give me the cancellation guidelines until they received my voicemail message with a cancellation request. I called within 24 hours to cancel and they still took my money. I hate I even called to get a price; the worst part- I called friday evening prior to them closing when I should of just waited until the following week until I was sure seeing that they are closed on weekends. I was told I would hear from the owner, however, no phone call. I suggest that you guys start providing all guidelines prior to accepting someones credit card information!

ba
Review №57

These ladies did a great job! House looks great and they are very professional with their service! I’ll definitely use their service again!

C
Review №58

Could not be happier with my service. I had a very obscure offer and they were the only service that could fulfill my needs. Thank you!

Ju
Review №59

Nicole and Keisha are an amazing team - courteous, professional, efficient, and thoughtful. I look forward to their visits every two weeks. Vale/Veil was with them yesterday in training and I was impressed by her as well.

Yi
Review №60

I am super satisfied with the cleaning services provided by Two Maids & A Mop.The two ladies worked at my apartment for 2 and a half hours and they did a wonderful job! Not only did they cleaned my kitchen and bathroom with my request, but they were so efficient and managed to have time work on all the other part of the apartment.Thank You!

Di
Review №61

My experience with 2 Maids and a Mop was excellent. Shelly did a wonderful job, worked very hard and was fun to have in the house. My house was cleaned from ceiling to the baseboards, the bathrooms were spotless, even the boys. I would reommend them to all my friends and will certainly use them again.

Al
Review №62

Kayla and Michaela were excellent. Thorough job and nice girls.

Jo
Review №63

First time customer. Great job. Recommend Two Maids as a great value.

JA
Review №64

Girls did a very good job. They were respectful and professional.

Tr
Review №65

Awesome, thorough cleaning service! Couldnt be more satisfied with the attention to detail. Love the organization and customer service just as much as coming home to a sparkling clean home.

Tr
Review №66

I could not be more pleased with my experience with Two Maids and a Mop! They showed up on time and even started picking up rugs as we toured my house! I had to pick up my dog from the groomer at lunch and took her back home. When I walked in the door I couldnt believe it! My house SMELLED so clean! I immediately could tell some hard work had been going on all morning! I kept looking at my kitchen cabinets wondering if they had painted them because they were so white! HA! Have already recommended them to friends!

Aa
Review №67

Thank you Two Maids & A Mop!! My wife and I are expecting our first child and well,we just needed some help!! I called and the customer service was outstanding, the scheduling process was simple and the maids went above and beyond our expectations.They smiled the whole time while helping my wife and I get ready for our child.My wife is so happy that someone can clean like she does and they were so careful with our home,as if it were their own.We have decided to use them on a regular basis now.We cant thank you enough!!

Ly
Review №68

They were delightful to have in the house and did a fine job of getting everything clean. They were punctual and efficient and I will certainly recommend 2Maids&aMop to anyone.

Ly
Review №69

Initially I was pleased with the service, but Ive talked to them several times bc the beds were made without the sheets tucked in at the foot of the bed. Sometimes the sheet is wadded up at the foot if the bed with the blanket tucked around it. Today is the 3rd time and weve had several conversations about this.Also today both kitchen trash cans were left full.I had hoped this service would work out for our home, but I cant pay someone to do the work and then cone home and do it myself.Very disappointed

jo
Review №70

SHANTEL AND PRINCESS DID A GREAT JOB ON CLEANING OUR HOUSE. THEY STAYED UNTIL THE JOB WAS DONE.... THANKS...

An
Review №71

Kayla and Shantel did a wonderful job cleaning my fathers house. Cant beat Shantels vacuuming skills and Kaylas mastery of the bathrooms.

Mi
Review №72

This is my second review of Shelly and her crew who have now cleaned my home three times. As usual, Shelly and two of her girls were very punctual, friendly and professional. Each visit is an improvement over the previous one as these ladies get acclimated to my home and what I expect from them. Once again the house sparkles as every ceiling fan, shelf, book and nick-nack was dusted and the bathrooms looked amazing. I only have ONE complaint and that is the tile floors as we have not yet found the right product or technique to make them shine like I want. I have confidence that Shelly will overcome this minor problem through her continued experimentation and perseverance.I look forward to the girls on their next appointment.

an
Review №73

Two Maids did a wonderful job and they were very nice to deal with. . I will be using them again ! Thank you Kayla and Andrea !

Te
Review №74

Excellent job and do nice to work with.

Mi
Review №75

Just had a move in/move out cleaning. They were thorough top to bottom and very friendly. I will use them in the future

Fe
Review №76

I throughly enjoyed having Two Maids & A Mop come and work in my home. They were very efficient and friendly. I want to thank Alicia for immediately responding to my email. I had written a number of Maid Services and Alicia responded quickly and gave me a follow up phone call. I was sold to use the service upon her response. The ladies who came to clean my home were also great. I do plan to use you all again. Thanks a million! -FDF

Kr
Review №77

We had our first cleaning with Two Maids and Mop and are very pleased with the results. They paid attention to the small details which we appreciate. We are looking forward to our next cleaning!

Gi
Review №78

LOve the maids. These ladies do a great job everytime they come to my home. So glad I decided to give them a call.

Bl
Review №79

I was not happy with the service I was provided. You can tell the carpeted floors had been vacuumed because of the lines, but in places on top of the carpet were small pieces that had been left behind. It is evident that they did not know what they were doing with hardwood floors. Most of my house is hardwood and now I have water spots throughout the house and even sticky places that were not there before they came. There was one room that was not even touched. I specifically asked for all flat surfaces/ cabinets and built-ins to be wiped down and they were still dusty when the team left. I cannot believe I paid as much as I did for the service.

Qu
Review №80

They did a wonderful job in clean my house they made sure every spot came up. Thanks!

Wi
Review №81

Hard working thorough courteous

Jo
Review №82

Maegan and Kayla did a faboulous job !

Ka
Review №83

Not happy. Paid move out price. Items missed and a few not even addressed. Not worth the price we paid

Al
Review №84

They are always willing to do anything that I ask, and have done a great job in our home. They are always very professional.

Am
Review №85

Just had my third cleaning. Very professional, my house looks great and smells wonderful when I come in.

ro
Review №86

Tiffany and megan did an outstanding job and were very sweet and understanding of our elderly family member.thanks 2M&AM

Jo
Review №87

Kayla and Shantel were awesome!

El
Review №88

Two sweet ladies with a desire to please.

Br
Review №89

We did not have a good experience with Two Maids. A number of the items on the checklist were not complete. We will not be using them again.

Ju
Review №90

I work here

Information
2 Photos
90 Comments
4.4 Rating
  • Address:2820 Fairlane Dr, Montgomery, AL 36116, United States
  • Site:http://twomaidsmontgomery.com/
  • Phone:+1 334-274-1000
Categories
  • House cleaning service
  • Cleaning service
  • Janitorial service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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