Service Kings did a FANTASTIC job on my car. After being hit and run and having a damage rear bumper I took my car to Service Kings. The woman at the front desk was very professional and straightforward, and the company had good anti-covid measures in place. After setting things up with my insurance and making an appointment with S.Kings, I just dropped off the car on a Saturday and got it back on Thursday, inbetween the week I got a phone call update on the car, where progress was at, and an estimated pick up date. Everything looked great, the color match was on point, and the car was washed when I picked it up. Im a very happy customer.

Great service and care by this people. They went the extra mile and beyond to get me back one the road. Through the phone and in person Alan and his team has proven why they are one of the best in collision repairs.

My wifes front bumper was replaced & painted here. Came out looking like new. They got it done quickly & even detailed her car. Great customer service highly recommend this place

Unfortunately I’ve had to get my car repaired due to several car collisions in the last five years (none of which were my fault which I’m grateful for; to receive full coverage benefits for repairs).Service King has an amazing customer service team/staff. They sure do make the experience of having to do body repair on your vehicle or any car service at that; smooth hassle free and with clear communication throughout the entire process step of the way until you get your car back-most likely earlier than anticipated too!Trust Service King and do them a favor and send them a referral and or leave a review of your own experience. Peace and Gratitude

Wow, where do I start?! My car was involved in a hit and run and Service King went above and beyond every step of the way to make it better. Allan and Jared kept me informed and would reach out to me constantly — they really rolled out the red carpet! They helped me navigate the insurance process and dealt with the insurance (State Farm), which lifted a great amount of stress off of my shoulders. I wouldn’t recommend anyone else! The best part is the way they left my car. It looks brand new! I cannot say enough good things about them. If you are looking for a body shop, Service King Monterey Park is the place to go. You don’t need to look elsewhere because they will take care of you. They even washed and polished my car before pick up. It’s the attention to detail that matters and they delivered. THANK YOU!

I had the best experience using this Service King on Monterey Pass Rd. The staff from beginning till I picked up my vehicle where so courteous and professional. For the 5 days I had it in shop I was getting updates via text and phone. They made a bad experience I had with my truck reassuring that they would fix it better then it was. Maribel, Alan and Jackie were informing me on the whole process and estimated the day it would be completed. I have never had this much personal service from a company as this. If you happen to need a good repair shop who are honest, respectable, professional then this is the shop for you. Thanks again Service King Team. Maribel, Alan, Jackie, Jr and Danny

I took my vehicle in for a collision repair estimate and they give AAA the estimate, AAA gives me a check for the repair costs and they tells me to take my car in for repairs at service king. I call service king to set up an appointment and service king tells me they cant do the repairs due to some lame excuse of not being able to match the paint on my vehicle...thats sounds like a bunch of B.S. to me...I dont recommend Service king unless you want to waste your time.

Came in after hitting something hard on the freeway that couldn’t be avoided, which resulted in two cracked wheels AND both tires on passenger side done for. Worked through with AAA and I must say this location was a much better recommendation than the last time I took their recommendation. Service King was communicative with me the entire time and respectful of my work schedule as a healthcare worker. Even were able to complete the work before the original promised time. Work came out great and everything seems to be back to normal. Thank you so much Service King MP!

Service king was great. I got my car returned pretty much brand new. They were also very accurate on the estimate of me receiving my vehicle! They kept me update during the whole process. I would return.

Great place to get ypur vehicle serviced..Thank you Service kings..

I took my car in was called to provide with every update and was given back to me the day they promised it’ll be ready. Great place.

They were very professional, thoughtful, attentive, and they did a great job. I definitely recommend.

All I can say is thank you guys for having my car fix in a jiffy. Your quality of work is greatly appreciated.

Staff was excellent! Repairs always on point!

They do great work and are fast. Took my car in after a fender-bender and they had my car ready in 3 days.

They took care of me and my Subaru Forester so well. The communication and speed of service was so top tier I would even send my grandma there.Thank you for your hard work service king

Service King is the best! They know how to take care of their customers. From the time you walk through their door to picking up your car, they are on it. Very professional. They send text mgs & update on your car. Jackie is so kind and John C. is awesome.Thank you Service King for having my car ready (and washed) ahead of schedule.

Online chat with customer service was easy and very helpful to set up an appointment answer my questions you may have and guide you ... Jackie in Monterey Park Service King is amazingly friendly professional and an asset to this place ... Danny Perez the Repair Planner is a very friendly upright honest professional knowledgeable good man that works with you keeps you up to date on all repairs and add ons needed .... Allen is a master at his job he is so good at what he does, inspects your vehicle thoroughly and processes it in his brilliant mind like a true crime investigator .. Im so happy with everything about Service King Colliosion of Monterey Park ....They fixed took care of my 2014 Jeep Wrangler and Im very happy satisfied and bless them all for there friendliness and kindness .........yes Im big on kindness and treating everyone with respect and they surpassed this act ....Service King of Monterey Park offers a lifetime guarantee on all repairs.

It’s always a peace of mind when having our vehicles repaired at this location of Service King. The staffs here are friendly, professional and always on top of what they are doing. My family and friends has been coming here for years and will continue on doing so. So far this location has the BEST repair job we have experienced in comparison to all other shops we have been to. Thanks!

On time true to there work looking forward to take my truck.

Watch out for the papers they make you sign, they tell you to come in because its procedure and thats how they give the insurance company an estimate but when you sign youre giving them permission to dismantle your vehicle and you have to pay $500 out of pocket for that service....

If first impression are everything I have to say that this place was hit it. I had my truck broken into this morning and by the afternoon it was at the shop. The people that helped me were very helpful and polite. 👍

Bad they made me go twice there just to tell me they couldnt repair my car .

Great service. John took care of us and was prompt in keeping us updated on the status of our car while it was being repaired. Car looks like new and you cant even tell it was hit!

Great customer service even finished the service a day early

Very professional, took great care of my car and returned the car earlier than schedule! Would recommend 100% :)

Allen and Patrick helped me and the lady in the front desk all nice people. Recommend this place for everyone. The whole process was easy and no stress for me. My car was ready a day early too. They even cleaned the interior. The new paint and body work they did looks flawless.

The service was ooutstanding and my customer service rep Jackie was outstanding. Very happy.

Look good work good

Good body shop to go near very good work well done.

The customer service is fantastic, and they provide extremely detailed repairs.

First of all, my hats off to this place they complete go beyond what’s expected. Personal thanks to Mr. John, Alan & Carlos. Very knowledgeable and their customer service is on point. I brought in my 2018 Mercedes Benz and am completely satisfied with the results. I didn’t even have to take back my rental. I just left it at their shop and they took care of the rest. Needles to say I would highly recommend this shop to anyone.Thanks!

Service King does consistently high quality work with great customer service! Id youre having trouble deciding on a repair facility, choose Service King.

So far my experience with all the staff has been courteous. No one likes to be involved in a collision. They really pull out the red carpet and keep you informed every step of the way. I highly recommend Service King. The do make you feel like a King.

Great repair place highly recommend

First time in years Ive had quick and complete service from an auto repair shop. Price was slightly higher than expected but you get what you pay for. Recommended!

Not happy with this company and my car wont be ready until Tuesday

The work they did on my car was awesome and the paint came out perfect.I love my car and I love the way Service King fixed it! Thanks Service King, you are great!

Its taken me almost 2 years to finally write this review, but here it is! In October 2017, I was involved in a very inconvenient accident in which my car needed my entire trunk repaired. After being directed here by my opponents insurance company, I felt like I was immediately in great hands. They were very clear, welcoming, and comprehensive to my frustration. They were also transparent to what needed to be done. I highly recommend them to anyone involved in a collision. Thank you so much!

After my accident I was directed here by the insurance company. They took care of me and my car. The first week with Insurance issues to my car, Alan was on the phone with both insurance companies trying to square away the problems. Which he helped do. Danny manage the repair of my car and did a stellar job. My mini van came out looking awesome. They even washed and waxed it for me. Looked like it came out of the factory. The repair was perfect. In fact it looked better. They kept me in the know by phone, email, and text. Great options. They even had an online option but never needed it. I was kept appraised of that status. Also thanks to Bella at reception for her help making it an easy transition.A++ all around.The reception room also had all the works. Coffee, water, tv and DVD player with some movies.

Sent my CLA in and repaired it as promised very professional 5 stars service. My service advisor John kept me always updated. Highly recommend Service King of Monterey Park!

Great ppl here very kind and professional. Everything from start to finish was above and beyond any service I have EVER experienced. Was notified each and every step of the way. Patrick and Ingrid are Exceptional Customer Service reps for Service King, Monterey Park, CA. To top it off, my car was completed 3 days early. WOHOOO Yay me. THANKS SERVICE KING!!

Under recommendation of Farmers Insurance company, I went to this place for an estimation for a small collision on passenger door side of my car. Let go that the girl working on reception did not know insurance company policy and had me sent to Enterprise car rental while my car was still drivable, costing numerous phone calls to Farmers and the whole afternoon; and let go that I was promised my car estimation was done by then and it would be submitted to Farmers that night, which Farmers never receives; lets just focus on the honesty issue of this place:The estimation is NEVER DONE!While they keep telling and promising me they will look into the issue and call me by today, they kick my phone calls back and forth to each other and claim it was the other estimators responsibility each time I called again due to not receiving any by today calls from them. And the best part is, NO ONE ever tells me that the estimation is NEVER DONE!One star for the Chinese/Asian guy who helped me with tire pressure.Last word, never ever go to this place.

I have had great service everytime I have been here. From the front desk to the service advisors I appreciate the professional attitude.

The service was excellent. The front desk receptionist was great.

Took my BMW in and repaired it as promised. Quality of work and paint is superb. My Service advisor John Chiang kept me always updated. I Highly recommend Servicr King of Montery Park!

All around awesome service. They even let me keep my car there a few extra days for free when I was out of town and could not pick it up right away

Need to work on Customer service

The definition of perfection !

Excellent

Great service

Good Service

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Hi Ciel j7 and Ivan