They did a awesome job on my Lg Stylo 5, but they reslly need to work on there communication skills with the customer but overall the did an awesome job thank you.
I was really worried because I’ve never had my phone repaired I would just get a new one but this one hasn’t even been a year seines I first got it. It Cost me $100 and I thought that was crazy low and worried it would be trash (my entire screen was replaced because I somehow cracked it internally) but honestly a iPhone XR screen replace for 100 isn’t bad. I would definitely recommend this place if you want amazing screen replacement for a super low price
Extremely overpriced. I didnt even realize I paid more than the phone was worth like way more
This place is FRAUD. THE FIX? My screen on the phone was malfunctioning/touch sensitivity was off, starting typing on its own, or twitching after I had my screen “repaired” here. I came back to “FIX” the issue they created, and they refused. Made up excuses that he couldn’t look me up in the system, but when I got my phone “fixed” here they took down my NAME AND PHONE NUMBER. The unprofessional heavy set gentleman with the foreign accent was the one that asked me to leave and didn’t want to do business with me because I refused to pay again to risk having my phone “fixed”. I wish I would have read the negative reviews before investing my time and money here.
They fixed my phone and it’s all better but the man that helped me was so creepy and unprofessional with me and my friend who are both young girls. He asked both me and my friend out for drinks and then backtracked and asked us to get coffee with him when he realized we weren’t 21...keep in mind he’s my father’s age. Ladies please beware.
Dropped my Samsung note 10+ off for a back plate replacement....The gentleman did a solid job.To my surprise, they went above and beyond the expected job.My phone stopped vibrating do to a fall. They managed to fix that issue without me even bringing it up to the attendant.These guys know what they are doing and provide a proffesional service!
Fast. Stress free. Polite. Reasonable. Most importantly broke phone and had it fixed within 2 hours. Even more important they had my screen to a phone that hasnt been made in two years and isnt even popular. Great Employees and owner! Given them a chance! Wont disappoint!
TERRIBLE PLACE DONT WASTE YOU MONEY THEY ARE PRICEY AND DO THE CHEAPEST JOB I HAVE EVER SEEN 0 STARS!!!!
I called this so called fix repair phone place in montclair place called the fix next to starbucks. They didnt answer so tried again and finally the supposedly new manager answered. I asked if he can repair and he said yes. I asked if he can give me a better deal than others I called and he quoted me $60. So he took my name and phone to call me the next day when he would get the part. I waited and waited never did I receive a call. So I decided to stop by. I told him who I was and about my phone and he quoted me $120. Wow people dont know how to keep their word and dont need the business I guess. I dont recommend this place at all no customer service and lie and make you waist your time. 0 stars
Came into the store to fix an iPad Mini that I hadn’t been able to use for a while. The guys there were very professional while being friendly at the same time. We were able to get a quote on the spot for FREE. Other places wanted a $35 service fee just to tell me what was wrong. It ended up being an LCD replacement and the manager Ben did it himself in under an hour. Quick service and I got to shop around in the mall while they fixed that bad boy up. Fair prices, great people, would definitely recommend to friends and family.
First off the over charge. I was told my iPad screen would be done by the end of the day. I called at 5pm to check on the progress and they told me they didn’t get the parts and it won’t be ready until tomorrow sometime hopefully. They should have called me as soon as they knew it wouldn’t be ready on time. There are much better options around than this place!!!
DO NOT GO HERE! I came by to fix a screen on my IPhone XR and everything seemed fine. Not even a week later I noticed a white dot but I made nothing of it. Then it got worse. My screen kept going black out of no where and now the screen does not appear. I have not dropped it not once and have never gotten it wet not even a drop of water. I took it to fix it somewhere else because I don’t want a repeat of what had occurred and I asked if there was any internal issues...... my phone is in perfect condition. No internal issues and the only issue was the screen. DO NOT GO HERE!
Do not ever go into the store for anything. I had the assistant manager put on a screen protector on my brand new phone. It was not on right and when he cleaned the screen he didnt dry it all the way. It has bubbles under the saver. When i went back to show him and to have him correct it he ordered me out of the store and threatened to call security on me. Extremely rude. Did talk to a mall security guard who told me they not only didnt like him but refused to deliver anything to the store when he was there. Other vendors also said they didnt like him. i will go back when there is another person there and if i get the same treatment then I will be contacting my attorney.
Quick and easy. A little pricey but great service.
My front screen cracked, came upon this fix screen place at the mall & I really liked their costumer service. Really nice & helped. Screen nice & brand new. Really recommend if you need to fix your broken phone. They are always flexible with availability & they are really quick minimum of 30 minutes.
I came in with a Huawei watch in need of repair. The gentlemen explained that they arent able to get parts because there is a federal ban on Huawei. They tried to fix at no charge. I would definitely recommend them.
Save your time and money and go somewhere else. This place has poor communication and customer service. I took my iPad and ended up making 3 trips there, once we got the iPad back the camera wasn’t working. And within a few days the screen broke again, not sure how. Very poorly fixed.
This place is great! Would truly recommend you guys coming here. They have everything to phone cases, screen protectors and you can fix your screen as well. Not expensive at all and their work is very well done!! They are also very friendly !!😊
Nope. They put the WRONG glass on my phone. Not only that, but the glass was chipped in the corner. And sticky glue was left on the side of the phone. Tonight I cant even get my phone to turn on. And its almost too hot to touch, like its melting down. They told me theyd fix their mistake tomorrow. I want a refund. For now it seems I paid 100 dollars for them to ruin my phone.
I came in to get my iphone8+ screen fixed and I was greeted with such great service. The staff was very professional and they were able to help me with my device. I was under a time limit when I first entered the store and the employees understood my concerns and were able to fix my device quickly. I appreciate the service I got done and will definitely recommend this place to my friends.
I have visited this place a few times now because I was pretty clumsy with my phone. Twice I dropped my phone in December and had a badly cracked phone screen. Each time they were able to fix my phone and return it looking brand new. It takes them about 2 hours to do the repairs. Theres a mall up the street and plenty of restaurants near by so the wait goes by pretty fast. I found out about them through my phone insurance. Dealing with the insurance is another story, but dealing with The Fix Montclair was very easy. The last time I went I decided to also buy a liquid screen protector for some extra drop protection. They installed it right in front of me and explained how the liquid works. I felt taken care of walking out of there, and I was comforted knowing they offer a warranty on there service. If anything goes wrong related to their repairs I can bring it back and they will fix it. These guys know theyre stuff and have great customer service. I hope that I dont have to see them anytime soon lol, but I highly recommend them.
This place is awesome. Good prices, fast service, and great customer service. Highly recommend this place if your in the area.
I cracked my screen and apple wanted to charge me a crazy amount. Apple wanted me to wait hours for someone to even talk to me. I found this place and talk about fast and inexpensive. They were able to fix my phone for the fraction of the price with OEM parts. I recommend them to anyone who needs to fix their phones. Save yourself time and money!
The customer service was spectacular. I brought in a cracked and glitching iPhone 7 and it as fixed within an hour. It came back as good as new. I would definitely come back.
So I accidentally dropped my phone atWork and it was very upsetting until one day I took a a trip to the Montclair mall. I came across the fix and was very curious if they could help me out with my situation. The guys there are great they gave me a reasonable price for a back screen fix and included a free charging port cleanse. These are the guys to come to whenever you need a fixing on an iPhone. My iPhone is finally fixed and with the whole COVID happening I’m still glad to have my phone.
I love this place, they have good customer service & very helpful & faster service, they give good discount on phone a ccessories. I recommend this place to visit for your phone needs.
Took my grandsons phone to get fix they said 45min which was good phone looks good. The only thing was that one of the employees was very sarcastic as my daughter asked him a question if someone asks its bcuz you dont know or would like to know dont have to be rude!!!
Great service. My phone was fixed in 30min. I hope I don’t have to come back to fix my phone, but if I do this is the place!
The shop could repair my broken screen, but for far more than originally quoted or what competitors charge.
Best prices ever! I know cause I called multiple places and their pricing was very competitive.
I needed a screen protector for my Note10+, I decided to do to a store and pay more rather than go online because Im horrible at installing these things.I was greeted by the owner/manager and told him what I needed, he proceded to install a screen protector without asking me of that was the product I wanted. I was a little thrown off and asked him what he was putting on my phone and he said a tempered glad protector, the best he has. Then proceeded to charge me $25.Flash forward 3 days later, the screen protector came off when I slip my phone in my pocket. Went back to ask if he could install a new one and he said no! No refunds no exchanges.I have never had a screen protector come off in 3 days with little to no use. This owner was very rude and had no customer service.Do yourself a favor and go to a reputable branded cell phone store. Or you get what you pay for.
So i came in with my iPhone XS Max cracked back. And they told me they were waiting for this new machine that was going to make it easier to change and cheaper. So i waited 5 weeks for them to call me and tell me it was $99. So i came in over the weekend and told me it was going to be $150. I asked them why, when they just called me earlier in the week and told me a cheaper price? They didn’t have an answer for me. That’s just bad business. Just use your carrier’s insurance. This place is a scam.
Great place to get your phone fixed great works Fast work and very clean work and for a very great price when my screen crack again lol I will be back Factz
A bunch of crooks that will lie to make a buck . I brought my phone in early morning, they assured me it would be done same day as I need my phone for work and to leave on to my house which is 3 hrs away. Very unprofessional, they willlwill and take someones phone And not even answer calls when trying to figure out whats going on . I had todto to the store and find out you guys closed early. I am beyond livid and disappointed with you business and professionalism .
HORRIBLE. I came in with my IPhone X with a cracked glass screen only. I paid 140+ tax equally out about $150 plus I bought a “screen protector” for an extra $15 . The man claims their LED screen replacement is top of the line so I trusted them. I get the phone an hour later and everything is fine I take it home and realize my front camera is not working. I come back 2 days later * I was out of town* and apparently they did not connect the wires properly. They fix the issue with the camera however the same night my phone falls off of my bed onto the SOFT CARPET. My phone BROKE the screen CRACKED. The glass protector did nothing at all and my phone now had hairline cracks In it. Not only did my phones glass crack.. the screen BLACKED out and turned GREEN Every-time I touched it. I did not even waste my time going back to the store because their products are CHEAP! They basically charged me 165 to break my phone lol. Ultimately bought an new IPhone from sprint and moved on..I should have read the reviews before I trusted this place however I did not because they had a storefront. DO NOT COME HERE GO TO APPLE.
Cus ser needs attention
Great people and great prices. Always walk away happy
I went to this place because it’s the first one I saw when I walked into the mall. I went there 3 days ago to get my screen fixed, I got my phone back 30 min later so it was closing time, when I got home I noticed there was a crack on the screen and that section of the screen did not work so I went yesterday the workers said they couldn’t do anything because it wasn’t on their warranty and that I must have dropped it so to come back when owner is there. Mind you this crack was made by them because not once did I drop my phone. I went back today and he said he was going to charge me $50 to replace the screen, mind you I had already paid $85 so I told him no. Long story shorty he charged me $35 for a total of $120 and my phone now has a section on the screen that’s brighter than the rest so its not worth it, go to one of the stands in the middle of the mall.
Great variety cell phone accessories. You can always find everything but it is a little bit on the expensive side
They fixed my IPad in only an hour. All other stores told me to wait for part etc. The rep was informed and reliable. They answered all of my questions about IOS. Its been more than 2 months now and the screen is pretty good.
Chad is awesome!! Purchased an iPhone cover and it didn’t fit well. He exchanged it with no problem! He’s very knowledgeable about product and gives you his best!!! Thanks Chad and the whole FIX crew!!!
They gives the best phone repair services.Best place for repair/replacement of any model of Iphone .They are having the best technicians.I will recommend everyone to get their phone repaired by them..
I stopped by the the fix at the Montclair plaza to have them look at my phone and see if it was repairable? They were very nice and helpful they were able to fix my phone and restore all my information I am very pleased with the results and I highly recommend the fix for any phone, tablets, and computer services.
Cracked my phone screen, found this place while shopping. Got a quite within minutes and my screen repair came out great! Convenient location and great customer service. Definitely recommend.
Just got my screen repaired for my IPhone XR.Super friendly, they came to me and helped me out super quickly HIGHLY RECOMMEND 👌🏻👌🏻👌🏻
Exceeded my expectationsThe owner was very helpful! Very great service, had fast fixing took them 20 minutes worth the money to fix my screen! Also love their free diagnostic thank you!
They were amazing super fast, nice, and efficient! Also not expensive, a lot of other places charge way more but they’re not. Also my screen looks amazing now👌🏽
The Fix Montclair saved my phone! I was about to purchase a new iPhone but thanks to the genius staff my phone is like new and the cost to fix it was very reasonable. The staff was also very helpful and professional. I will definitely return and recommend this store!
The Fix Montclair was such a lifesaver! They fixed my iPhone 7+ cracked screen and it came out perfect! Excellent customer service and truly professional. I would highly recommend everyone to come and get their products fixed here!! Thank you so much!!! 🙏🏻🙏🏻🙏🏻🙏🏻
Friendly staff. Greeted as soon as I walked in. Helped right away. Great service. Would highly recommend. Great prices
Excellent...well takes care of..good follow through
Exceeded my expectations I will not go anywhere else anymore to get my phone fixed or to get a case. Incredibly good Service, good energy and professionalism. I had taken my phone to somewhere in LA to get fixed and there was a bunch of screws missing and the sticker wasn’t even peeled off totally awful . That was not the case here five star serviceActually let me make it 10 stars is that possible that’s how good my experience was. I also found out that they fix laptops and all sorts of electric electronics for repair.Laptops computers I pads micro soldering etc
Really good and nice service and fast fixing, also affordable and great prices for fixing. Very cool cases also! Highly recommended 👍🏻
These folks are fantastic when it comes to repairing phones. Expect great customer support, great deals, and a same day repair service. My phone lives on because of these guys, you will have no regrets with The Fix.
Truely a phone repair shop worth going to! Good discounts and great customer service, they will repair your phone in the same day you bring it for said repair. Highly recommended!
Great service, the employees are very friendly and informative. They will answer all your questions and give you a quote beforehand. They also have a lot of nice cases for all phones and accessories like chargers, screen protectors, and pop sockets. You can have your phone fixed while shopping at the mall.
Great service. Very friendly and helpful I came here twice. Very professional people. I recommend this place to anyone that needs any electronic fix. They take care of everything.
Organized and very friendly. Expected to be here for awhile but it ended up being very fast. Great customer service. Overall it great and phone is as good as new!
Clean and modern place. Great customer service, the staff was very friendly and even let me sample out cases. Definitely recommend coming here to buy cases or even fix your screen.
I got my money back.
Excellent service! I got my Samsung 7edge screen fixed with a really affordable price...they have really good prices for fixing and also great prices for the cases which are totally cool! I really liked their service and highly recommend it!
Great service! Customer service was A1. Diverse cell phone cases with lots to choose from! Amazing quality on all products. Highly recommended!
My grandsons I phone has a cracked screen they replaced it in about 30 minutes for a reasonable amount of $75.00 and did a good job.my phone has a cracked screen and its a LG G8SLIM THAT PHONE WAS TO REPLACE THE SCREEN $250.00 and would take 5 to 10 days so my scream is still cracked.
The FIX is the only place I go to get my phone fixed. I’ve had them fix a few devices including an iPhone 6, iPad Pro, and my PlayStation 4! The people provide quality repairs and care for iPhones and androids, and they are super friendly and helpful. They also have a variety of cases. They are fast, efficient, and customer friendly! They broke down exactly what was wrong with my device and made sure I understood all of the parts that needed replacing.
Dont come here.I came in to get a specific part of my phone fixed and 2 days later he fixes the wrong part, waste of $60 And I still get charged AGAIN to fix what I originally wanted to get fixed, his mistake costs you, the customer.Now $115 later my microphone sounds so terrible and muffled & my phone is useless.DO NOT COME HERE SAVE YOUR TIME AND GO TO A BETTER SHOP OTHER THAN FROM THE MALLEdit for response: I asked the owner not to change the battery and did so anyways and claimed that he fixed the charging issue when it clearly did not. I came back asking why it still wasnt charging days later, wow what do you know it was the charger port Like I informed him!Still had to pay $60 for a stupid battery that didnt need replacing. At least charge me the battery cost you get for little money.
Customer service was awesome there employees are well trained, and polite prices are good.I recommend them to anyone there shop has a verity of cases. They offer phone repair come and check it out for yourself and see what they have.
This place is really helpful. And it offers many good deals. They are also very kind and helpful.
Have had my iPhone 6 for about 3 1/2 yrs and last week my battery stoped charging. I never backed up my photos and that was my number one reason why I needed to find some place to fix my phone. I decided to go to UBreakIfix in Montclair the guy just heard my story about my phone took my phone to the back for less then 5min and came back to tell me the horrible news. That my phone had no option of fixing and that I can try to take it to a recovery place pay about $800 to TRY to get my pictures back. My husband decided to get a second opinion we brought it to the FIX located in the Montclair mall. Guy took 30min with my phone. Turned out I just needed a new battery and my phone was back! All my kids pictures safe and I’m sooo greatful. Yes I could easily gone to Sprint and gotten a new phone but something that could never be replaced are my children pictures since they where born they are all on this phone. I am so greatful for this place thanks soooooo much u honestly made my day can’t thank u enough
I am pretty impressive with the store manger @The Fix’s. Anyone go there ask for Ben. If he not there you can ask for Chad or Malik both of them as good. Or they can contact Ben personal just for your needs!That show how much they do care and dedication to their customer’s!The Salesmen/Technician here have excellent customer service and ethical attitude.They went above and beyond to make sure we were satisfied with every aspect of my phone repairedwe were looking for in Montclair Mall The Fix’s. Would highly recommend them to anyone considering any Electron phone repair, computer, or buying any assessors device. The store manger even give you better deals! if you do a combo purchased. They are always work with their new comer customer’s or returning customers.I cannot say enough GOOD things about The Fix and their services. My phone was success. Both my husband and I didn’t have one bite a problem after getting it fixed. Not one headache and stresses on my shoulder. Nothing I loved every minutes of it.That one little of kindness by making an exception absolutely made my day as successful as it was. By Diana 😇😍
My girlfriend broke her phone on a Sunday and no one else was open so I called these guys while answering the phone they were very professional and polite I came in to give them a try . They gave me a great deal we were satisfied with the quality of work they do A great job i recommend them to anyone that needs a phone fixed thank you guys for the great job I’ll come here again if needed thank you again.
I had a cracked screen that needed to be replaced, they replaced it with a cheap screen that plocked my camera and the buttons. Had to take my phone back several times and was still malfunctioning. They kept saying everytime that my phone was already messed up before I took it in. My phone was functioning very well, before the screen was replaced. Dont recommend this place. Go to real professionals, pay the extra or else you will experience something similar.
Took my phone to get the screen replaced. They charged me almost $90 .. but definitely wasnt worth wasting my money on the repair. My phone was malfunctioning with the new screen they installed.
The service is really quick . They helped me replace my broken screen. The discounts really helped with the payment.
I’ve been coming here the last 2 times my screen has been cracked, they always deliver good service and my phone is always working great when I get it back!!! I want to say keep up the good customer service!!!
Definitely recommend this place !!! very professional and everyone is so welcoming..great customer service.the prices are very reasonable and the work gets done fast..they also have a great selection of cases !!!
You’ll be glad you went to these guys.
So this place called me personally and told me to come to have my phone fix for $99. I come in over the weekend and they tell me it’s going to be $150. The price jumped over 5 days. They didn’t even tell me it was a special. Bad business. After waiting 4 weeks for this new machine to come in.
Came to fix my phone got it fixed quick and good quality product I recommend broken phones come here to be fixed👌💯💯
Really helpful and friendly.
Great store, quick and fast. Got my iPhone back within 20 minutes w a new screen.
They helped me out, great customer service and Id recommend to anyone who needs an electronic fixed
Excellent people. Always takes good care of us. Cheap prices.
He promised that he used only Samsung products this is not true the screen that he sold me was very cheap and broke about 35 days after I purchased it I did not drop my phone I thought it was just a scratch in the cover up first then over the next week it broke in three separate places without it ever being dropped
Great technicians
Excellent service
Great service....good products
Hooked me up and gave excellent service!
Great customer service, and very friendly
Very good and fast service
Excellent service quick repair
Expensive prices.
Amazing place!
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Cool deal!
My favorite store, they are fast and give low price