Every experience Ive had with Seiko and his amazing team has been nothing but positive. Even when delivering news about a repair. Hands down the best mechanics!!! Meticulous, Honest and a shop so clean you could eat off the floor! As a woman it is hard to find someone who isnt trying to play you for a fool. I do my research and go on forums so I know what to expect before going in. Seiko has never steered me wrong and in fact has saved me literally hundreds from day one.
Thorough and communicative. I dont know much about cars, but Sergio and the team at Seiko have helped me with every issue Ive had with my car.Ive taken my Subaru Forester to their shop for 2 different issues and theyve been so patient explaining everything to me. They send pictures and updates throughout the process, and make sure to call and follow up after the process.If you have a hard time trusting mechanics and car shops, youll feel better after a visit to Seikos.
Seiko’s Auto Service has been great servicing our two vehicles, one of which is a hybrid. It’s not easy to find a reliable and trustworthy mechanic these days but I feel the team at Seiko’s is just that. They provide a thorough inspection of your car and help you prioritize what is most critical to address first.
Great and honest shop. Never felt any pressure! Quality of work was wonderful and stand behind diagnosis with photos of codes and sources of problems. Thanks!
This was my first time taking my car here, these guys are great, Sergio gave excellent customer service, very thorough and honest, you don’t find customer service like this in many places nowadays, Seiko was great. Air condition is chilling and running great, will continue to bring my other vehicles here for sure. 👍🏽
I really like Seikos Auto Service because they really know all my cars, and you can tell they keep good records of the maintenance done on the cars they service. This is why I prefer going here than one of the cheapo oil change places. They are very fair and honest. Theres Seiko, Cody, and Sergio, and they are all very nice and helpful. Of course, there are cheaper places, but I feel this place is worth it for the quality of service and care they provide. Weve been going there for years!
We are always happy when we take our cars to Seiko’s - they are thorough and trustworthy and reasonably priced. Seiko goes above and beyond when it comes to service and customer care. I always feel like my options are explained to me and that Seiko is incredibly knowledgeable. My husband and I both only take our cars to Seiko’s.
I always look forward to seeing Seiko and Cody and Sergio at Seiko’s Auto Service. They’re very knowledgeable and explain in a clear and pleasant way what my car is needing. They never pressure or “upsell”, which is such a nice thing, and their prices are reasonable. They’re very thorough and organized, and they obviously care for each customer in a personalized way. I like going to see them more than I liked going to the dealership for service. I think we will be going to Seiko’s for a long time. They deserve the high marks they’re getting here in the reviews from others.
Very knowledgeable, trustworthy and high quality of service performance with reasonable price. All jobs were very well done to my satisfaction. A neat and clean place with nice people, Seiko, Sergio and Cody would make you feel comfortable there. I highly recommend Seiko’s Auto Repair.
They were very professional and thorough. They took a little longer than expected but did a fine job.
Seiko and team are great—fast service and very thorough in explaining everything in a way that someone who knows nothing about cars can understand.
They dont always know what they are doing and they are just as expensive as a dealership. They are trustworthy and will not recommend unnecessary repairs.
Excellent customer service. Kept me informed during the duration that they had my vehicle. Very professional. Would recommend them and will continue to use their services.
I had the pleasure of working with Sergio and Seiko. Both were very easy to work with, patient, and thorough. They made a list and went through all the details of what services were needed and NOT needed with the car. The entire process was very pleasant and I never once felt like they were pressuring me to do other services that werent needed like some other shops. They also took the time to address a couple of items that werent part of my to-do list for free.I work nearby so it was great that they were able to drop me off. Then, when the car was going to be in the shop for longer than a day, they provided me with a loaner car for free.
Came in for a vehicle inspection on a just purchased Subaru Forester.Seiko and Sergio were very helpful getting it done quickly and came up with an accurate and honest evaluation of the suspected problem so, that I could bring it to the dealers attention.Honest mechanic is somewhat of an oxy moron....these guys are awesome!
I have brought two older vehicles to Seiko’s -Ridgeline and Lexus. He has a professional team, and I am very grateful for being referred to them. Seiko offers sound advice and gives hands-on attention to each vehicle. Thank you!
Seiko Auto staff provided me with clear information regarding diagnostic issues with my car. Kept me updated on the status of work provided.
Thank you guys again for taking care of my car. I think my car actually leaves here in better condition each time. Theres an attention to detail and concern for the customer that I have not experienced anywhere else.
I was pretty impressed by the professionalism of this business. Sergio was friendly and knowledgeable of the work that they performed on my car. I really liked how they keep you up to date thru text/email with pictures included on there findings as there working on your car. I felt that they were honest and sincere and not trying to rip me off.
In my formative years I would simply look for the cheapest shop to take my car into for serve. However, with age came wisdom and the understanding that it is better to buy once and cry once. That same philosophy has carried over to car maintenance. Seikos Auto Service is a rare shop that is honest and does quality work. I am happy to pay for their content knowledge expertise and skills knowing that my life could depend on the quality of their work. I think their prices are very fair and their service is top notch.
Seiko’s auto service has fantastic customer service. They called several times with updates, communicated clearly regarding pricing and suggestions, they were professional, thorough, and fairly priced. I had a refreshingly great experience and recommend you try them for your next service. They have won my business with future concerns for my aging Lexus.
As usual very efficient, professional & yet personable service.
I went to Seiko’s Auto Service on recommendation from a family friend when my car was acting up. They performed a full check of the vehicle and talked me through everything they recommended over the phone. They also use an online system, which is super handy, and from there you can read in depth about everything they found and what they recommend with prices. Sergio also was kind enough to make a priority list of things to be done in order or safety needs.I really appreciate everything they did for me. They did some small things for free (tire rotation, key fob battery replacement) while they changed my brake fluid. They’re really honest and kind people at Seikos and I’d absolutely recommend them to anyone!!
Great shop for subaru service. Sergio was great at detailing the work to be done. I just had a general vehicle inspection and it was great. They set my expectations. Ill definitely be back.
Great service and very thorough!
Seiko and his staff are top notch. Not only do they perform thorough, excellent quality work, their professionalism is A+. I have worked with Sergio on numerous occasions and hes been terrific in assisting me with scheduling, getting quotes, providing updates during my services.10x down better than taking your Toyotas and Lexus to any dealership for maintenance. Their service is unmatched. I wish I had found these guys earlier.
I always appreciate the honesty of the team at Seiko’s. I was sure I needed a brake job. Upon inspection there were a few items that needed attention, that wound up costing less than a brake job. The work done has made a huge difference in the handling of my 4Runner. It’s this honesty and professionalism that will make me a repeat customer.
Spent 5 hundred dollars. But I knew it wasn’t cheap. Safety issues. Go to go. Next day turnaround
Very helpful and knowledgeable staff. They took the time to answer all my questions and address my concerns. They sent me photo updates which was a great service. Shop is clean and I felt that they were honest with the work that needed to be done.
Excellent, I cant say enough about the customer service. Their always willing to check the basic things and not nickle and dime you for everything.
Seikos Auto Service crew at Nelson’s auto are simply the best in the metro. They are always extremely understanding, are up front on their rates and will go above and beyond to meet your needs. Do yourself a favor and see them
Obtained a referral from a friend who had his Prius regularly serviced at Seikos Auto Service -- all the praise the friend expressed were evident from walking into the clean shop, meeting with Seiko and discussions with him what I needed to have done, to picking up the car upon completion of service.After an initial inspection, he listed all of the issues that were found:(timing belt, fluids, inverter and engine cooling systems, spark plugs, shocks as maintenance, brakes/rotors, steering intermediate shaft, and even light bulbs as repair); and after a no-pressure discussion of the priorities and outcomes, I agreed to a good number of the proposed service items.Disclaimer: Ive been working on my own vehicles since the 1980s ranging from simple maintenance to engine swaps, chassis swaps, and the occasional engine and transmission rebuilds, so Im not exactly easy to scam in this regard. My BS meter never went off when speaking with Seiko and even with a discussion about midway through the agreed service when I asked about additional service, after about an hour of researching the parts, availability, and prices, he gave me a frank explanation that the service was likely unneeded at the time for the cost, thus service declined at his recommendation.Seiko also resolved a long standing problem Ive had with the car (2008 Toyota Highlander Hybrid Limited) since I first got it used in 2013 -- it had a vibration in the steering at highway speeds and a rattle at times when hitting street ruts. His experience and knowledge of the Highlander sharing a basic platform with the Camry led him to research a Camry updated part (the aforementioned Steering Intermediate Shaft) which had an analog for the Highlander, ultimately curing the problem. The Toyota dealer I last visited either did not know this or did not care to research it and several tire shops did not investigate further after simply balancing the wheels/tires. Big points scored here for Seiko.Updates provided via phone calls, text messages with photos, and email were much appreciated -- folks of all kinds should be able to get the updates they need in the in which manner they are most comfortable.Pricing is fair, however, my opinion is that I got more than my moneys worth, and in surveying other reviews, most customers seemed to have the same feeling.Car was ready as promised (dropped off Tuesday afternoon, ready Friday at noon).Props to Cody as well, he and Seiko make for a very competent team.In a nutshell, I would most definitely do business with Seikos Auto Service again.
Awesome place ! Very professional and did an amazing job ! Looking forward to coming back for more work.
I definitely recommend these guys to anyone with a Japanese auto. They are thorough and I truly trust them with our cars. Thus far, they have solved every problem I have brought to them.... the 1st time. They really know what theyre doing! They use tested, quality products. They take the time to thoroughly explain what my car needs in terms that I can understand. Yes, only what my car NEEDS because they understand I drive an economy car, not a luxury one. The service is always friendly and the report is fantastic for record-keeping. Thanks guys!
Always a great experience. I truly believe my car runs fantastic even though its going into its 8 year now with over 140,000 miles is thanks to the care provided by Seikos Auto Service. The estimates are spot on and I appreciate being explained what may be needed in the near future so I can anticipate both the financials and time of having the car serviced. Thank you again to Seiko and Cody for all your hard work.
Work was done just as it said it would be and on time the price was no more then the quote. If you need work on call, hes in the city of Monrovia
Easy use service! Mechanics are extremely knowledgeable and they take the time to explain what repairs are needed and why during a check up! Will be going again!
Best service I’ve ever had from a Mechanic.
Seiko and his team did a great job in diagnosing and fixing my airbag light, which wasn’t turning off automatically like it should when starting the car.I also appreciate that they gave me a lift back home when the car was dropped off.I will definitely be coming back again when I need any service work done on my Lexus.
Seiko and Cody are extremely thorough. Their process is very transparent with a system that can text you notes, videos if needed, and they are super responsive. Prices are better than the dealer, but more importantly they are patient and willing to help you understand the problems and options so you as a customer feel like you are getting what you need vs what someone is trying to sell you.
Accurate diagnosis, honest recommendations and great work at a fair price!!
These guys are awesome. Took my Honda Civic to have it checked out. Was advised to have programming software replaced by Honda. Problem was solved with update (by a Honda dealership) to software. No charge by Seiko. Will recommend to my customers with Hybrids.... Keep up the great service!!!
Seikos provides the best service Ive ever received. I was nervous about leaving the dealership to have my Prius serviced, but I was not getting the attention to detail and preventative maintenance at the dealer that I felt they should provide. Luckily, we found Seiko and wish we had found him sooner. His professionalism and customer service is the best. He is dedicated to keeping our 2005 Prius alive and well! He has wonderful attention to detail, the cleanest shop Ive ever seen, and is thorough and courteous in his communication.
Seiko always does a good job with understanding the conditions of the car. He does a thorough check on all aspect and with evidence to support his diagnosis. He’s like the Car Doctor. I am very pleased with his service.
The work done has made a huge difference in the handling of my car. It’s this honesty and professionalism that will make me a repeat customer.
Did a great job servicing the car. Was polite and friendly. Car was do for a major service due to hitting 100k miles. However the estimate for some of the servicing items were a bit high. Due to taking a road trip in a fee weeks had him fix the power steering hose leak they found, and had them do the oil change and simple service. Outcome was a bit pricy but he did a good job.
Seiko was very informative, thorough and I was impressed at the amount of detail he knew about my car. Great app used as well for showing you other options on the car and payment - very easy to use. I would recommend Seikos and will be bringing my car back here.
Thank you Seiko for taking the time to explain all the required repairs. thank you also for the discounts. I will be servicing my car at your establishment from now on.
Good service very thorough and professional
Easy use service! Mechanics are extremely knowledgeable and they take the time to explain what repairs are needed and why during a check up! Will be going again!
Highly recommend. Seiko is the only one that I trust working on my cars. Seiko is skilled, thorough, and honest. I have been going to him for a few years now and have been more than happy having him as my mechanic. I will continue to go to Seiko’s and will also keep referring him to all of my friends and family.
They may not wear masks or capes, but Seiko and Cody are true superheroes. Aside from being one of the friendliest, most compassionate people I have ever met, Seiko was a consummate professional. He went over every item that needed attention, and even some that were on the fence, because his dedication to thoroughness is second to none. As my car was there for an extended period of time due to previous terrible mechanic work, Seiko called me each day with an update on the progress of the work. My experience with other mechanics throughout the Los Angeles area has been less than enjoyable. With Seiko, I felt complete trust from the outset, and that only grew over time. When I got my car back...it was like driving a different vehicle. I now feel like I have a reliable mode of transportation thanks to Seiko and Cody and their tremendous work ethic.
Seiko clearly knows his business and cars... I was given information that was thorough and transparent. The service given goes above and beyond your typical auto shop. I know my car will be well taken care of.
Seiko’s auto service is, hands-down, the best Subaru mechanic in Southern California. He is honest, competent, and punctual. What more can you ask from a mechanic?
Customer service was very good with everything explained clearly and repairs were completed promptly. I will definitely be going back for any future repairs.
Seiko showed me what a mechanic could and should be like:Focused on safety, organized, clean, incredibly thorough, always improving his service, and committed to excellence no matter what.I get excited to recommend his services when I meet someone driving a Toyota, Subaru or Lexus.
Most trustworthy, knowledgeable, friendly mechanic you’ll ever find.Having car issues is a pain but Seiko makes it all go away.There’s nothing better than to know that you’re in good hands and taken care of.Thank you Seiko’s auto service!
Brought my Gen2 Toyota Prius that I got a few months ago for a commuter car in because it was getting a lot less miles to the tank. Had the dealership check it out the week prior and they said everything was fine without further explanation so I wanted a second opinion. Seiko ran the car through various diagnostics and told me everything was fine but took the time to explain to me that the sensors were off and that he reset them as well as that particular model has a bladder for a tank. He didnt charge me for it and gave me pointers on what I need to monitor to determine if there is anything else going on with the vehicle. I really appreciated his thoroughness and explaining what could be causing the lowered mpg. Ill definitely be a returning customer for future maintenance!! Thank you for the great service and peace of mind!
I highly recommend this place, I have an Acura rdx turbo, they not only fixed my car but provided me a loaner at no charge. Very professional and detailed.
So glad I found them! Seiko’s was so honest and genuine. Prices are also reasonable.
Seiko is a very knowledgeable and very decent honest man. Gave me a full diagnosis and the choice of what to do. Also while his prices aren’t cheap, they are fair.
I was referred to Seikos Auto Service through a friend and now I wont take my car anywhere else! Since I drive a Honda Accord he was perfect! Seiko specializes in Japanese vehicles - especially hybrid vehicles!I used to take my car to another mechanic but it just seemed like the job was never done. Once one issue was fixed – another problem would arise soon after. I always felt like my car wasn’t reliable – and somehow would breakdown on me any minute or wouldn’t start etc.After taking my car to Seiko’s just for a standard oil change, I was truly impressed! He had great customer service, fast turn around time, and even took the time to educate me on the differences in oil quality and showed me the differences in air filters! He also took the time to run a full diagnostic and showed me what problems were present or could arise in the future. He was honest about his recommendations, never pressured me into extra services, and helped me prioritize which repairs needed to be done first and which ones could wait.It was this type of quality service that I felt confident having my timing belt changed a few months later. That was a major preventative service repair that needed to be done but there’s no one else I’d trust to touch my car! My car was ready to be picked up the next day and it has been running great ever since! My boyfriend drives a Honda CRV and he also had his timing belt changed at Seiko’s.If you want a truly different type of mechanic, one that is passionate about Japanese vehicles, will educate you in the process and be HONEST? Then look no further! It’s a great feeling to feel safe and confident every time I drive my Honda - Thanks Seiko!
Seiko is extremely thorough. He created a detailed write up of recommended repairs. They clearly stated their prices and an order of priorities as to which repairs needed to be done soon, and which could wait. Our Lexus was done when they said it would be too.
Great service. They diagnose quickly and I am very confident in the repair.
As always, a thorough inspection of my car and a detailed repair plan that met my expectations. I highly recommend Seiko’s Auto Service!
Seiko is very knowlegeable about car problem. He explained very well and very honest mechanic which is very hard to find now a days. Highly recommended
Great Service honest pricing
Professional. Clean. Prompt. Knowledgeable. Competitive.
Great service as always!! Feels great knowing my car is in tip-top shape!! Thanks again Seiko and Cody!!
Seiko is always thorough and does a excellent work. He is so efficient and provides great communication about the status of his work.
Excellent customer service. Competent and knowledgeable. Eager and honest to answer all your questions.
Nice people, professionals, clear and communicative, I will definitely be back!
Seikos auto service is the very best I dont go anywhere else they are honest reliable
Honest mechanics, that do high quality repair work.
Great service! Always high quality work!
Super happy that I found a shop to care for my 2012 Subaru, Impreza wagon. My former mechanic no longer had his space and I was desperate to find a good place to have my vehicle regularly maintenanced. This shop is awesome. Very pleased with the courteous service and prices seem fair too.
Exceptional, friendly service and thorough inspection and maintenance. Seiko and Cody always come through
I have used these guys now on 2 different cars and every time they have diagnosed and handled my specific problems quickly and for way less than the other quotes I was getting. Ill start with my 2006 Lexus IS250 which had 3 dash lights on: check engine, VSC light, and traction control light. I was told by a different mechanic that it was going to need a new catalytic converter for $2000+. I brought the car in, had these guys diagnose it and they came back with a hose that had come unplugged due to a bad motor mount. So they put on a longer hose and fixed the motor mount, all for under $400.The other car was a check engine light on a Honda Civic that ended up just being the gas cap and I got out of there spending less than $20. Their honesty and integrity is very apparent the moment you walk into this shop. They come highly recommended and I will never go anywhere else for my services! Thanks guys..
Excellent service; reasonable price
Seiko is very detailed and honest. Great service!
Great service, very honest and none-selling approach, trustworthy
Its obvious that they care about doing quality work and that is the reason I will keep going.
Seikos is the only mechanic I trust. He and Cody have been maintaining my 2 cars for more than 3 years now and I couldnt be happier. Thank you!
THE BEST! Wouldnt trust anyone else to work on my familys cars.
FIXED UP MY COROLLA HERE!!!!MY CAR BEEN GOOD SINCE NO PROBLEM THANKS TO SEIKO AND HIS ASSISTANT 👍
I continue to be a regular customer with my Toyota Highlander Hybrid very content with Seikos services.
Seiko’s service is above and beyond what you ever expect!
Pleasant, thorough, professional
Excellent service, I recommend them