I have been with USAA for almost 15 years. I recently decided to see what my other options were. Kathy not only upgraded my service but also saved me money. She was a joy to work with. Professional, kind and truly a joy to work with.

I have worked with this agency in excess of 30 years and I would go nowhere elsefor insurance coverage. I bundle my homes, my automobiles, and my boat with C. Don Filer Insurance Agency. They have access to a broad range of carriers; which gives them markets for those new to insurance, up to commercial policies. I have personally referred many friends to them, and have yet to hear anything but positive comments and thanks.The simple fact that so many of their staff have such longevity with the company assures me that not only are they a good employer, but they have the ability to provide me with strong overall continuity in reviewIng my coverage needs.These ladies are truly wonderful. They are beyond thorough and careful in exploring each situation I have presented, and the corresponding available coverage. It surprised me to learn how home, rentals, vehicles and boats can have overlapping liabilities that could negatively affect me if not carefully considered. Ms Heichel and her staff always give me all the time and explanations I need to help me understand limits and costs. And then, they give me coverage options from which to choose. The bottom line is I know the decisions are ultimately mine to make, but I feel more confident having had the benefit of their expertise. I appreciate these ladies, they are beyond supportive.

Don Filers agency has been my agent for well over a decade! In particular, Deb Turner has helped me with both my auto and home insurance needs. She is friendly, professional, and always responsive! I truly enjoy working with her and everyone else at Don Filer and highly recommend - even if you dont think you need an agent - because trust me, someday you will!! (:

The gals at C Don Filer have made a huge difference for our business. They are responsive, offer clear explanations about the complicated world of insurance and help me solve problems whenever I need help. Highly recommended!

C.Don Filer Agency has been our insurance agency for our smallbusiness for over 20 years. They have been there when you had aproblem, and immediately helped you through it. The whole Monroeoffice group really cares and have gone to the nth degree tokeep us informed and up to date on all of our coverage. Cant sayenough about their service.

Deb and Kathie and the entire team are top notch! My questions are always handled quickly and efficiently and they go above and beyond to help me with any questions I have. Would always recommend this agency.

Debra is the best! She always takes extra care with my needs AND gets me the best prices! I highly recommend!

Although it appears that I am posting from my daughters account, I would like to compliment C Don Filer Agency on their excellent customer service, professionalism, and affordability. I originally came in to get some liability coverage for my business. They were able to find a quality carrier at a vey affordable price in a very timely fashion for me. After this experience I figured I would have them look into my personal insurance needs. They were able to lump my homeowners, auto, boat, and rv policies together and save me a little over $3,800 per year. The ladies are always friendly and helpful as well. I would recommend anybody looking for a new agency or shopping quotes to definitely give them a call.Jeff Verheul

The staff is great to work with and extremely helpful! Top Notch!

Excellent customer service and very friendly staff.