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Family First Intervention
ABC, 9200 W 191st St Unit 6 Ste, Mokena, IL 60448, United States
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Family First Intervention

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Rj
Review №1

Family first did a great job of helping us through the initial process of getting our family member help.

Fr
Review №2

All I can say is WOW. If I could, I would give them a million more stars! Our family got to a point where something needed to be done immediately and we had absolutely no idea what to do or how to get it done. Our initial outreach to Family First to Intervention execution was literally within 48 hours!!!!! We could absolutely not have done this alone. They were extremely responsive to say the least and held our hand every step of the way. I know that the real work begins now - but getting to where we are could not have happened without Family First Intervention. Mark and Ben - you guys are a blessing!

es
Review №3

Family first Intervention was truly our lifeline. Without them, we could not have done this on our own. Our son’s drinking and serious dangerous behaviors became out of control. Family First supported, educated, and guided us through this most difficult time. Family First stayed with us even after our son signed himself out of rehab. They continually stayed in contact with our family. Just recently, the owner, Mike even spoke with our son several times after he signed himself out of rehab— Talking to him and coming from a place of compassion and love. His words to us were, “We are not giving up on your son.” That brought tears to our eyes. We believe without the help and the continual support, our son would not have returned to the recovery center. We can’t thank them enough, and thank their entire team for sticking with us until our son finally gave in to going back into recovery. Without their help this would never have happened. They are truly our God sent and we are forever grateful.

He
Review №4

Acknowledging a loved one needs an intervention and a treatment plan is hard but Mark and everyone else with Family First made each step along the way “easy.” Mark was there to answer any questions we had and he continued the support along the way. Tom was also so helpful with the actual intervention. Super cool guy. So thankful for Family First!

Ma
Review №5

Family First Intervention is a great company with their mindset of the well being of their clients being the highest priority.Mike personally helped resolve our situation. We cannot imagine the number of hours he put into helping us. He seems to truly care about families involved as well. As someone in recovery and through working with him I would highly recommend. It is difficult at first to admit this, but I see it with a clear vision now - Family First had a lot to do with that.

Ni
Review №6

Mike Loverde of Family First Intervention was nothing short of a blessing for my family. We were struggling to help my mom fight her addiction for over 5 years and were failing. Not only did we not know the resources out there, but we also did not have the right knowledge on how addiction works and the value of our role in it. October of 2016 was the most difficult time so far on my mothers path of drug abuse. We reached out to Mike and his team as a last attempt to help my mother before we ultimately felt like we had to give up.We were fortunate enough to have an event occur that allowed us to have our own intervention without needed him to fly out to NJ. But this was not something we could have done with out his advice and guidance and assistance in setting up a rehab facility. Thanks to Mike, our mother has 14 months clean and the tools and knowledge she needs to continue this journey of success for the rest of her life. Addiction is a disease that they fight forever. It will get easier as they achieve more and more clean time, but they cannot do it alone.If you or someone you know is struggling with addiction, my advice to you is to not give up hope. Call Family First intervention, listen to what they have to say, and do what needs to be done to save the ones you love.

Na
Review №7

I cannot say enough good things about Family First Intervention. They were absolutely amazing from my first phone call to them. They helped me understand my loved ones needs, mindset, and what I needed to do in order to help them. IThe interventionist, Amy, flew in a day after I originally spoke to the company. We also had a lot of family fly in from out of town to be part of the intervention, so we were in a time crunch. Family First and interventionist were phenomenal. They worked with our timeline, found a facility that worked in our budget and would still be a good place for our loved one, and helped the whole family learn more about the disease of addiction. They also picked an interventionist that had many similarities to our loved one so Amy could use her personal experience with addiction to help our loved one get the treatment he needed.We were able to get our loved one to go to rehab, but their services do not end there. They are in constant contact with the family, intervention team, and rehab facility. We always felt we knew what was happening and knew we had someone with experience to call and get advice from. Family First employees have all experienced their own addiction which helps you feel confident in their suggestions to do what is necessary to get your loved one to go and stay in treatment.Our loved one decided to leave treatment after 6 weeks, against the advice of the medical professionals at the facility they were at. Mike, the founder of Family First Interventions, led the family and intervention team to help our loved one get back to treatment within about 48 hours of him leaving. They really care about all the parties involved. It doesnt matter the day or time. They are there to help support you, your family, and your addicted loved one.I couldnt believe the amount of communication, quick responses, and invaluable advice that Mike and his entire team have given us throughout this process. We are confident that we are going to have a sober loved one because they will not stop until your loved one has kicked their addiction.I cant thank Family First Intervention enough! Calling them was the best choice I could have made for myself, my family, and my addicted loved one.

Ka
Review №8

The people I got to know at Family First Intervention were quick in responding, clear in communication, compassionate and understanding. The intervention was a success for our family member and we look forward to staying in touch with the staff as we continue the journey. We are truly grateful! Thank you!

Tr
Review №9

We had such a positive experience with Family First! Our intervention specialist handled everything professionally and compassionately, really helping us and guiding us through the whole process. Their services are from beginning all the way through even two years after! I would highly recommend them.

Je
Review №10

Family First Intervention helped us to intervene with a family member to get the family member the help they needed. Family First Intervention from our first contact with them thru their website to the day we did the intervention was amazing. Their genuine desire to help us and their friendliness is what initially appealed to us. The interventionist that did the intervention was outstanding. The initial contact with them thru one of their interventionist was a very good experience. I would recommend them highly.

Al
Review №11

We cant say enough great things about Family First Intervention and all the support they provided to my family during one of the most difficult times in our lives. From the first time I spoke to Billy, I developed trust instantly and was never let down. Not only was he so knowledgeable but he went above and beyond to help both my family and my sibling that was struggling with addiction. Both him and Mike, the founder of the company, spent countless hours of their own time when we needed them. Even as I recall away from there own families one weekend to hold a conference call with my family in a time of desperation.Currently my sibling is in recovery and I know we could have not helped him without the support of Mike and Billy at Family First Intervention. We have a large family and they were able to help get everyone on board with our plans to help my sibling with his recovery. They walked me through the process very early on with staging an intervention and are still there if we need them. Again, I can not say enough good things about this organization and highly recommend them to anyone that is unfortunately dealing with addiction. Their name says it all, family first. They truly stand by this and we are so grateful for them.On a side note, if you happen to come across a bad review on ripoff report please know this was written by my sibling when he was in his early phases of recovery and not in a good place. He is currently working to try and get this removed but please know that this is by no means an accurate reflection of this company at all. The people who are a part of this organization are kind and compassionate. They treat you and your family member suffering from addiction as if they are their own family. Thank you so much Billy and Mike for your continued support. We are truly beyond grateful.

Am
Review №12

We reached out to Family First because we have a loved one who was on their way to the grave due to multiple addictions and mental illness. We had tried everything we could ourselves to help and unfortunately, no matter how hard we tried, we couldnt get through to them. Addiction is such a powerful disease and it shreds families apart. This isnt something anybody should try to go up against without professional help. We all needed help and Family First was able to help us accomplish what we could never have accomplished ourselves. The interventionist was highly educated and empathetic; aiding all of us throughout the entire process. Our loved one is currently in treatment and we have hope for a healthier future once again.

Br
Review №13

I called Family First Intervention’s toll free number late one evening. Our Loved One had finally uttered the words, “I’m ready for rehab. “ Time was of the essence because if you are lucky enough to hear those words, you act swiftly. Joseph Novak answered my call that night. He was calm, kind and reassuring. He told me he would staff my sister’s case with a team and put together a recommendation for an appropriate placement. I heard from him early the next morning with a solution!! It felt like a dream. Was this really happening?? After all these years???Joseph selected a female interventionist, Sharon, with whom my sister could identify with, to transport her from NJ to AZ. Sharon flew out to NJ from AZ and arrived by 8pm that evening!!! If my sister would not commit to going willingly, then we were prepared to initiate the intervention process. Sharon not only helped the family prepare the night before, but she also put my sister’s mind somewhat at ease the next morning, about what to expect. Luckily we did not get to the point where an intervention was even necessary. Sharon kept us informed throughout the transport process.Upon their arrival in AZ, my sister was handed off to the nurse and driver from the detox center. Six days later she entered her long -term rehab facility. Although we all realize there is a long road ahead of us… Family First Intervention ... and Joseph in particular ... are the ones we have to thank for orchestrating a plan to help save my sisters life.With humble gratitudeBrenda P.

Jo
Review №14

My husbands addiction to alcohol had taken over his whole life and I did not know what to do. Several months ago I noted a site on Facebook, Intervention Helpline, and began following the site. The resources I found on this site described my husband perfectly. Finally, one night I was so upset and got the courage to start a chat with Intervention Helpline. I spoke with Joseph that evening and decided that it was time to get my husband the help he desperately needed. I soon learned that Intervention Helpline is Family First Intervention. Joseph is a very caring, calming and compassionate individual that was available whenever I reached out to him. Joseph and Mike (founder) were amazing and worked so diligently to help find a treatment facility that I could afford with the resources I have available. They selected an interventionist, Jimmy, who shares many similar traits/interests with my husband. He connected with my husband on many levels. Family First Intervention organized the intervention and had a treatment facility arranged if my husband would accept the help we were offering him. During the participant preparation session the day before the actual intervention, Jimmy explained the process, the role we play in my husbands addiction, and answered every one of our questions in a way that put each of us at ease. He described the actual intervention process and his expectations of us so well, that we were all comfortable and no longer had any reservations about what we were doing. I was so nervous the week before we met, but after our day with Jimmy, I was ready and had every confidence he would lead us to a positive outcome - my husband accepting this opportunity for help. Thankfully, my husband agreed to enter the recovery center and left with Jimmy shortly after we had staged the intervention.It is important to realize that the intervention and acceptance of the treatment are only the first steps in the recovery process. The hard work begins for the addict (and family) once they enter treatment.If you are reading this because you have a loved one with an addiction, I would highly recommend Family First Intervention be the resource you seek for your help. When speaking with the representative from the treatment facility that was selected for my husband, I was told that he considers Family First to be the best intervention company in the United States. I will forever be grateful to them for all they have done and are continuing to do to help my husband in his recovery journey.

Pa
Review №15

Many thanks to the Family First organization! My family decided we would have our own intervention for my son after seeing him steadily declining into the world of addiction. Desperate to get it right, I called several intervention services/companies just to ask for some advice. After reaching other companys voicemails, Family First answered my call on the first ring. The comforting voice on the other line was Joe. During our conversation he told me that his best advice was to get a professional involved in the intervention process. I am so glad that we did. I didnt know what i didnt know about addiction and the behaviors of an addict That same day, our family met with Mike, the President of the company, to talk about our son and the details of the intervention. Mike was very patient with us and seemed to already know our story. Once he shared a bit of his story with us, I understood why he was so familiar with certain behaviors and patterns that my son was exhibiting. Five days later, 6 of our family members had a pre-intervention meeting with our facilitator, Pete. This was a full day packed with so much information, not only about our intervention strategy, but also about addiction and the roles we each played in our sons life of addiction. It was very enlightening and surprising to some of us. The next day was the intervention. This was a long and very emotional day for us all. Pete was instrumental in keeping us on target and focused on our goal, getting our loved one into a rehab treatment center which was set up ahead of time if/when he agreed to go. After many hours, thankfully, my son agreed to get the help he needed.The Family First services did not stop after the intervention. We have touched base with them several times over the last 7 months for advice. They always respond quickly and are spot on with the advice they provide. Although I know recovery is lifelong commitment that includes many struggles, I feel an extra layer of comfort knowing that I can count on Family First when we are in need. As Mike told me - Patty, you hired us for life if you ever need anything, call or stop by the office.Joe answering my call that day was just the first of many little miracles that took place during this intervention process. We are thankful that there is a company out there like Family First to support families going through such a difficult time. They really were a light guiding us through this process. The words thank you cannot fully express our gratitude to Mike, Joe, Pete and the Family First group for all they do, making a difference in peoples lives when they are desperate and losing hope. Sooo grateful -Thank you.........

MV
Review №16

We have a 31 year old daughter whom we now realize is a severe alcoholic by almost any measure available. Like so many other families, we kept giving her new starts, and kept hoping that “this time” would be different if she could just make it past 2-3 days sober. How could she not see how much we all loved her? How could she not see that we would all be there to support her, and encourage her? How could she not see all the good things ahead of her and that in no time, she would have something so valuable that she would not want to risk losing it?While researching interventions online, I found FFI. As I was watching the videos on their website, I kept saying to myself, “This is EXACTLY what our family is going through!!!” At the same time, the chat window popped up and so I started to explain our situation via text to someone named ”Amy”. Amy asked if she could call us so we arranged a conference call with my husband and me that evening. Amy’s knowledge and experience was so evident that we told her we wanted to hire FFI. If she was representative of others with FFI, we would take the chance. That was last Tuesday night. Wednesday, we heard from Joe who helped us determine if a local place was available for our daughter and who our interventionist would be. We were so pleased to learn that Amy would be taking us as a client.Joe helped us to see that having our daughter go out of state, where she couldn’t easily walk out the door and reconnect with her former drinking buddies was the best option. Joe and I worked together to find a place out of state that offered what we were willing to pay and with a good reputation for success. Joe and Amy moved quickly and by Thursday, just 48 hours after my initial chat online, we had an intervention scheduled for Saturday and Sunday.Amy arrived Saturday and within an hour we had a long pre-family meeting. Amy educated us on alcoholics/addictions and reviewed how the intervention would go. We had a plan to get our daughter to come home, we all agreed it was a decent plan but she was a no show. What to do now?! Amy knew the answer. We all set out to track her down, with our daughter’s bag packed, and prepared to take the intervention to her. She was hard to find... no parent wants to find their daughter where we did. We all returned home and were able to do the intervention at last. The instant our daughter agreed to go to rehab, flights were booked and Amy and our daughter were out the door, headed to the airport and on to a rehabilitation facility.It wasn’t just Amy’s expertise that helped us find her either, it was with the help of Joe too. He was in constant contact with Amy helping to provide good information about our daughter’s possible location. So you see, you don’t just hire an interventionist, you hire a team of people all invested in helping you save your loved one, including established relationships with facilities all over the country to help you. There were so many things to learn! As another reviewer said, “You just don’t know what you don’t know!” We didn’t know just how bad she was. We didn’t know that the behaviors and patterns we were seeing had been hidden and going on for years. We didn’t know just how deeply her alcoholism was impacting each of us in the family and occupying our minds. You don’t know how your family roles are impacting the alcoholic, and I assure you, everyone has played their part. If you think you just have to keep trying on your own and your loved one will simply have an epiphany and be better with everyone’s sheer will or prayers, don’t count on it. There is just too much you don’t know and understand or know to expect.Our daughter is safe, for the first time in years probably, and getting the help she desperately needed. How do you adequately thank a person, let alone a group of people, for helping you try to save your child’s life? Payment for their services or writing an online review just doesn’t show enough gratitude in my opinion. Family First Interventions, Amy, Joe and Mike literally saved our entire family.

Ma
Review №17

If you are looking for help you have found the right place...We recently had an intervention for a family member that was suffering from debilitating alcoholism and was literally knocking on deaths door. My mom found Family First Intervention and Thank God she did. Amy was extremely professional and knowledgeable and helped us so much though out the entire process from start to finish (which included the entire 90 plus days my sister was in inpatient rehabilitation). Tom was our interventionist and ...I dont know how to put this ...except to say he was a blessing for us. They could not have picked a better person to match our family needs then Tom. He was just absolutely the right person for our family and we deeply are thankful and blessed to have met him. Our family is doing so much better and I credit that to Family First Intervention. I wish you all love and health in going through your own situations. I know firsthand how hard it is.

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62 Photos
17 Comments
4.9 Rating
  • Address:ABC, 9200 W 191st St Unit 6 Ste, Mokena, IL 60448, United States
  • Site:https://family-intervention.com/
  • Phone:+1 877-335-1752
Categories
  • Family counselor
  • Alcoholism treatment program
  • Counselor
  • Addiction treatment center
  • Mental health service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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