user
ProSource of Mokena
9951 W 190th Street Units I & J, Mokena, IL 60448, United States
Appearance
ProSource of Mokena

Comments
Sk
Review №1

Excellent showroom for bath and kitchen remodeling. Multiple Manufacturers Full lines of: flooring; cabinetry, countertops (natural and man made stone), as well as a designer on staff at no cost! I have a contractor who is a member and Colleen at the Mokena location was very helpful and knowledgeable. There are Prosource Wholesale locations in Chicago, Elk Grove Village, Mokena, and Naperville. Thanks again!

Ra
Review №2

Totally Awesome Colleen is a one of a kind GEM 💎!!!OUTSTANDING RESOURCE AND VALUE. I am most humbly GRATEFUL. THANK YOU KINDLY 😊

Ja
Review №3

So disappointed with my experience! Terrible communication and lack of follow up! I do not plan to ever work with them again after this experience.

Sh
Review №4

Great company. Fast response via email and great pricing. Colleen was especially supportive as I tried to figure out a solution for our bathroom re-model.

Ga
Review №5

Prosource is your #1 stop for all of your home remodeling needs! Their showroom is beautiful and very easy to navigate-contractors dream!! Customer service is great. Highly recommended!

Ja
Review №6

Kitchen remodel this has been a nightmare for me. Working with the designer at this location hasn’t been great. Everything I wanted with my ideas I was told to stay off Pinterest cause they have custom stuff and cost too much. I should’ve took my business elsewhere but I stayed. The first set of cabinets was delivered October 12th the double oven cabinet was damaged, the door looked like it was melted. I was asked did I sit it by a vent😡. If a vent would melt a door what would happen when both ovens are on!! The island cabinets were scheduled for November 3rd. I sent a email to the manager October 30. I had to call to find out where was my island cabinets and my double oven cabinet were. Spoke with the designer she took herself off the project cause I spoke with the manager. I was told to call Fred who is the manager at the Naperville location who just started managing the Mokena location also. I spoke with him who had no clue that I didn’t have double oven cabinet and didn’t know why no one called me about the island cabinets. He got back with me I received the double oven cabinet the next day 3rd of November . The island cabinets was delivered on the 6th minus 2 cabinets which I was told are stuck in custom in California. I have a incomplete kitchen cause I’m missing 2 cabinets and the contractor and electrician are working on another job now. I can’t hold people up waiting on something I don’t know when I’m going to get my cabinets. I still don’t know where my island cabinets are. I have extra material which I didn’t need. I can’t get appliances hooked up cause contracter charge for coming back since I didn’t have my cabinets when I was scheduled for November 3rd plus I still don’t have all the cabinets and don’t know when I will have them. I spoke with the manager on the 9th he said he emailed someone and will get back to me ASAP. I still have not heard anything. I swear this company has no concerns about their customers and the stress it’s taking. The amount of money and time it takes for a project like this you would think some since of urgency would be important. I usually don’t do reviews but this is ridiculous. I asked for a Itemize receipt but never received one. I guess their prices are top-secret cause I don’t know prices of anything just a total. My girlfriend recommended this company to me. All I have to say is just be carful and hopefully no one has to go through this like I am.

MM
Review №7

I hate this place. They have so many options to choose from it drives me crazy! Seriously, there is a lot of stuff here and as a guy who used to just walk thru Menards looking at everything and thinking what could I do with that..., I cant do that here. My brain would just explode because of the shear amount of things here. I went in just to look at some flooring for the store and walked out (after an HOUR of just looking!) with that and some cabinets that I am going to put in my bindery area. I also now have about 20 ideas of things running around my head for home projects. We talked with 3 different people while there but Tracey was the most helpful and guided us the whole way. Thanks Tracey!

Mi
Review №8

Excellent source for remodeling your kitchen/bath.

Em
Review №9

We ordered our beautiful kitchen cabinets from Pro Source! We couldn’t be happier with them! Suzy and her staff were consummate professionals from the beginning of the project until the end! We are so thrilled with our new cabinets! Thank you!!!!

Ti
Review №10

While their materials are very nice, and their office staff is very helpful, they will sell you things you dont need. They will sell you a bath tub for $600 that you could pick up at home depot for a lot less. And they will sell you far more floor tiling than you really need. They will take the extra flooring back, but they will add so many restocking fees that you might as well just keep the excess tile and sell it to someone else. Also, they will tell you a material is in stock when it really isnt. On the whole, I would not use this company again.

Do
Review №11

There was a rude receptionist that insulted our contractor on the phone and made fun of his age when she thought she was muted. They delivered our order without telling us, leaving it to be rained on. They were supposed to call ahead so someone could let them deliver it inside the house. Take your business elsewhere.

De
Review №12

Great selection, great staff, and great prices. Staff is very friendly and help design with you. Huge selection of flooring.

Gl
Review №13

ProSource of Mokenas service was incredible. I recently remodeled 2 bathrooms in my home. Tracey was very knowledgable about ProSources showroom products and did a fantastic job helping us choose our porcelain tile and trims. She has a great eye for design and knows how to read her customers. We had an excellent experience and the bathrooms look great!

Ki
Review №14

We purchased flooring and countertops for our kitchen/ living/ dining room remodel from ProSource. We couldnt be happier with the quality of the products and the customer service.I have referred some of my own clients to this business and they have had positive results and experiences as well.Many options and choices and the selection is a bit overwhelming.I dealt with Megan, who is a consummate professional and knows her stuff!

Sa
Review №15

My go to place for everything dealing with flooring, cabinets, tile & countertops

E
Review №16

Friendly group of people. Knowledge and helpful. Large selection of flooring, carpet, tile and cabinets. Wholesale only.

Lu
Review №17

Colleen is always wonderful to work with.

To
Review №18

AWESOME People. Very Helpful!

Ma
Review №19

Professional service with all the bells and whistles

Lu
Review №20

Save yourself the headache and go elsewhere. Disorganized and unreliable.

Fl
Review №21

Pleasant environment.

Wi
Review №22

Great client service

Information
36 Photos
22 Comments
4.6 Rating
  • Address:9951 W 190th Street Units I & J, Mokena, IL 60448, United States
  • Site:https://prosourcewholesale.com/showrooms/il-prosource-of-mokena
  • Phone:+1 708-274-7266
Categories
  • Bathroom remodeler
  • Flooring store
  • Cabinet store
  • Carpet store
  • Countertop store
  • Home improvement store
  • Kitchen remodeler
  • Tile store
  • Wholesaler
  • Wood and laminate flooring supplier
Working hours
  • Monday:9am–12pm
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
Similar organizations