Highly recommend getting your car serviced with them! Their super quick and very easy to work with. I received my rental car so quick and process was seamless. Love it! More services to come.. thanks Audi Modesto, Chris and staff!
Best customer service I have ever experienced at a car dealership. My service advisor Hope is top notch she kept me informed during the process very professional. They have now Gained a customer for life. Thank you
As a fairly new Audi owner I was a bit nervous bringing my vehicle in for its first service at a new dealer. The service department at Modesto Audi was fantastic. Hope in particular was very kind and competent (both on the phone prior to and in person on the day of service) which was quite a relief. She went the extra mile for my convenience, was thoughtful, attentive and thorough with expectations and explanations. Nate (who serviced my car) was great, going above and beyond to insure both my car and myself were cared for and pleased with the experience. Thank you!
Awesome experience when I took my car in for service. Sean handled my appointment with professionalism, respect & care. He was very kind & kept me up to date with the text message & video updates. Also the technician Alex explains everything very well. Audi service department is on point for their excellent efficient & effective service. Thank you! Also, love the lobby & what it has to offer. Much appreciated!!
These guys always keep my ride going like the finely tuned German automobile it is. They are the only ones I trust with my 05 A4. A pleasure to work with, they always keep me informed and up to date about anything they find. Awesome service department, 5 start just isnt enough. Sean was my service representative and he is great at what he does.
Everyone is friendly and knowledgeable. The cost was a lot less then I had expected. Great dealership
Great experience. Took my car in to get AC checked out and got the problem fixed quick. Sean handled my appointment, and was very helpful with any questions we had and kept me up to date with text messages about my car. Overall the process was very quick and a wonderful experience. Would definitely recommend Audi Modesto!!
It was my second time bringing in my Audi for service and I’ve enjoyed every visit! My advisor, Hope, did a great job describing the service done to my car in a way that was easy for me to understand and I even got a free Uber ride home! I always feel welcome at Audi Modesto!
This was my first service with Modesto Audi. I bought from Niello Audi in Sacramento and was not happy with the Dealership! Modesto Audi’s service department was amazing! Hope was so helpful and knowledgeable. We are so excited to feel confident in bringing our A7 in to be serviced❤️
When I made the appointment very nice on the phone. Day of appointment arrived and they opened the door for me. Service coordinator very helpful and knowledgeable. Tech took video of the finishing touches on my Audi. Great service!
Modesto Audi was great for our purchase of our new Audi. Our Salesperson Francisco (Cisco) was great. Very friendly not pushy at all and made sure we got the vehicle we wanted and went out of the way to make sure of it. Will go back for future purchases simply because of how we were treated at the dealership.
Audi in Modesto has always kept me happy and more importantly makes me feel safe with almost anything they do. Hope is an amazing person that seems to always have me more than content with all work that has been done to my car! I appreciate all of you guys.
Hope is amazing! She goes above and beyond to make the best of the situation. Accommodations, friendliness, and great customer service! Love Audi... love my Audi!!
We worked with Sean who was very charismatic and energetic. Loved our experience and the great communication. I would recommend 10x out of 10! Audi Modesto is top notch and we appreciate the great service, communication, the knowledge and the great conversation
Sean and Racquel were an amazing sales team to work with during our purchase. They made the process easy and were very informative. Melissa in finance sped us through the process and had us out the door within just a few minutes. General Sales Manager, Alan, finalized the deal over the phone and set us up for an easy transaction when we arrived at the dealership. The entire team we worked with made the 90 mile trip to Modesto well worth it! Highly recommend Audi of Modesto!
Hope is awesome!! It’s so easy to have a conversation with her. She really made me feel valued, and I appreciate her transparency through the whole process. Hope is what makes the Audi experience truly a unique one. Other car brands don’t go the extra mile like she does. Even to the gentlemen in sales who offered me coffee, tea, snacks and so much more. You guys really rock!
My car was serviced for a recall. The staff is friendly and helpful. The service was amazing, they reached out with a recording of the car check-up so I could verify the inspection as they were doing it,and when I received the car it had been washed and ready to go. In addition, the repair was done in a reasonable amount of time.
Excellent service on my car dealing with Chris.Customer service from start to finish was professional, efficient, comfortable, quick and friendly. Everyone at Audi Modesto is a class act that I have personally dealt with. Special thanks to Sean, Raquel and Chris.
Excellent and efficient service. I felt they were very aware of my time constraints and made the process very easy. Car was washed and ready when I needed it. It was just a very easy and pleasant experience.
We had a very positive experience with Hope as our service advisor. She was very knowledgeable and insisted on having a tech test drive the car to make sure they understood the problems that we needed to have addressed. We scheduled the service appointment online but we’re a little surprised to find out that it wasn’t the in their system when we arrived. Fortunately Hope was able to squeeze us in. All service and repairs we requested were completed successfully. It was great to have a loaner car as the service and repairs had to extend over a holiday weekend. Thanks!
Great service. I especially appreciate my service rep Christopher. He is very professional and friendly and if I have any questions he is accessible and responsive. This type of communication is very hard to find these days and it makes all the difference.
Amazing experience, always putting guest first, Hope you’re amazing!!!
I had a very competent and friendly assistant Sean Weaver who helped me through a somewhat complicated repair problem. The Audi staff is great,very welcoming and helpful. I was very satisfied with their work.
Note . To all would be mechanics . When you finally decide to take your car to a real mechanic. Please be sure to. Let the mechanic. Know what you have done to the car . Before you take it to the shop.. here is what happened. I had a leaking coolant system. So I added some green dye. To discover where the leak was . This was a year ago. The Audi shop in Modesto on mc Henry rd. repaired the leaking coolant system. A year later I had a idle problem. And they fixed that also. Now here comes the fun part. The auto text said that I had the wrong coolant in the system. And recommend it to be changed. Since no one add any coolant to the car since Audi had repaired the car . I (( thought that Audi had put the wrong coolant in the car. ) the manager Chris . At Audi. Said that they don’t use that color of coolant. Chris is an honest man and didn’t want to infer that I was lying. Change the coolant at the shops expense. After the he coolant was replaced. I talked to Chris. And he said that the coolant. Look ed strange. As like it had a glow to it . On the way home I remembered that I had add two bottles of green dye. To find the leaks under a black light. I called Chris. And we agreed that that was the reason it looked like the wrong coolant was put in the car . I offered to send him a check. He let me off of the hook. .. again when you deal with Chris at Audi. You are dealing with a honest man.
What a wonderful buying experience. Raquel did an amazing job getting me into the best vehicle for me and our family. Thank you cards and gifts were delivered. Theygenuinely make you feel a part of the family. They appreciate you and your business. Service has been outstanding from day 1. Would recommend to anyone in the Audi market.
Im always well taken care of at Modesto Audi. I get the greatest service at the best cost. The entire staff is always attentive and ready to answer any and all questions without hesitation. My service guy Christopher Awalt is second to none. Best service person I have had at any dealership ever. If you want your vehicle handled properly with impeccable service. Modesto Audi is your spot.
I went in for some help with Audi Connect and got helped by Service Consultant Sean Weaver and Sales Rep Nick Anderson, both were professional and helped me right away, as a Sales Manager from another store I really appreciated the way they handled everything, they didnt know I knew the business until the end of the visit and these two guys are great, we had a great time. Thanks guys!
Friendly and fast. I would recommend.
Hope was amazing. My Audi’s fuel pump gave out right outside of the El Portal gate to Yosemite. AAA had it towed down to Audi of Modesto that night, and Hope took all the stress out of the situation while we continued with our trip. She was communicative, arranged rides to our home in the Bay Area and back, and kept our repairs on track. Can’t thank her enough — great dealership and service dept!
Great dealer experience, scheduled online but didnt register. Hope greeted me at the door and squeezed the car in for its first service. Everyone at the dealership was very courteous and accommodating.Highly recomen Audi Modesto.
I took my car in for a recall repair. Hope was super helpful, getting me a loaner car and working around my work schedule. When I picked up my car, Hope and I began chatting and she gave me useful advice about Audis tire replacement service. By the time I drove away, I honestly felt like Id made a new friend. Hope is so helpful, funny, and down-to-earth. She earned my trust and my loyalty to Audis service department.
Hope was fantastic: Very personable, professional and efficient. She even had a loaner ready for me. Service was a breeze.
Was able to get my car issue resolved and covered still under warranty. Nothing better than being told the issue and parts are covered by warranty and at no cost to me! Thanks Hope for all your help with getting my AC fixed. Totally needed with this hot weather 🥵.
Excellent communication and service on our e-tron. Thanks!
Staff is always very friendly and willing to resolve any issues or concerns that i may have. Always a positive experience whenever i go in for service.
Super easy to take my car in for scheduled maintenance. Grabbed a loaner, everything was done on time. Hope was awesome & process was super smooth.
My service experience with Audi was a breeze, in a large part due to Hope, and her customer first attitude. Scheduled service and a warranty issue handled with no fussA loaner vehicle was provided for the day.Very satisfied with Modesto Audi’s service department.
Had a very good experience as i went in to get my Q5 serviced even though vehicle was purchased from different dealership. Hope was very helpful in answering my questions and even arranged a test drive with a technician to answer some of technical questions i had. She provided exceptional customer experience while maintaining professionalism and keeping me informed at every step during service.Thank you Hope
Had the best experience with Hope! She fully explained everything that would be done to my car and even went out of her way to inform me on the best deals for my next service. She kept me involved the whole time and made me feel heard for all my concerns, definitely going back to her.
Audi Modesto’s Service Department is excellent. They take care of my 2014 R8 V10 and 2015 RS7. Online appointments are easy, all personnel are friendly, the facility is immaculate, and communications, including video reports, are excellent. Always a pleasant experience.
Great customer service, friendly staff. My car was worked on in a timely manner.
Audi in Modesto is amazing. Especially Hope Davis she helped me out and was able to stay in contact with me about my car. She also made it so much easier for me to understand what was wrong with it.
First of all, I will begin by saying I had the most wonderful car buying experience I have EVER had and the Audi Modesto dealership made that happen for me! The moment we walked into the beautiful showroom we were instantly welcomed by Eddie Ortega and then introduced to Nick Anderson who took us for a test drive. Nick is extremely knowledgeable, helpful and very patient in explaining all the details in the car. There isabsolutely NO high pressure pushy sales tactics here, just an easy going, friendly and fun atmosphere. Loved it! Working with Eddie was a pleasure! He is honest right from the get-go, provided a stress free FANTASTIC deal, kept me informed on my cars arrival date (coming from the port) and all with a great sense of humor! The Eddie and Nick team were truly professional, accommodating and instrumental in the overall buying experience. Thank you...you guys are awesome! Also, Jeff Devine, finance manager, provided a smooth and effortless transaction when it was time to sign the paperwork. Hands down, Audi Modesto has taken customer service to the highest level possible and is an exemplary example of what a car dealership should be. Thank you, I am sincerely a very happy customer!
Amazing experience as ever. Great communication between me and the Service manager Christopher awalt. I was always kept in the loop of what was going on with my car and very accommodating to my schedule and location.
I found Hope to be a joy to talk to. I had previously dealt with the twin brothers, one in parts and the other in service and found them to be great as well. My service tech was excellent. He identified by the look of my car that I would not want my car to be run through an automated car wash. I like that attention to detail. The only issue with the service department is their online scheduling. I attempted on several occasions to book an appointment and did not receive a response.
Great people at service they took care of our car like it was their own. Hope helped us with all our issues and kept us updated on the vehicle progress through text messages. I will be returning in future for maintenance need of my car.
Great customer service !! They took very good care of my car and Chris answered all my questions .
Modesto Audi is a great place to have your car serviced. Modesto Audi goes above and beyond and the Service Manager go over and beyond to give good quality service.Audi took message videos to me to keep me informed every step of the way. I also receives calls and text messages to keep me informed. I would absolutely recommend Modestl Audi to anyone that needs their Audi serviced.Respectfully,ED
All around great experience. The Audi Care packagewas the perfect compliment to a great car. Sean Weaver was flawless in all aspects of the 50K service, from reception to completion.
I had a great experience buying our new car here. The attention, PATIENCE and customer service provided by Sean B. during the whole process was awesome!!Also, we all know how stressful the last part of buying a car can be when you have to sign all the paperwork with the finance person, but I was so happy that the finance process at the end was super fast and didnt feel any pressure to buy any extra. I can tell that she genuinely tried to offer us what would be the best considering our finance terms and not just trying hard sell anything that we usually regret later to get it.
My experience with Audi Modesto service department was outstanding.Hope- You were honest, knowledgeable, professional and you care about your customers. i cant thank you enough.
Fast, friendly service. Nice automatic coffee machine in lounge with snacks.
Hope is the most caring and helpful service department person I ever dealt with she takes care of you right away if you guys ever need anything go to her I recommend her 100% she the best.
Hope was very helpful and honest! She cares for your vehicle and wallet as if it is her own.
Best dealership hands down. I have 2 Audi’s and will never drive anything else. I love Audi Care prepaid maintenance keep your car at its best.
We just bought a Q5 from Modesto Audi. The process was quick and easy. Sean Bumgarner was Fantastic to work with. Mitch the GM continued to check on us the whole time to make sure we didnt need anything. Thank you Modesto Audi!
As usual they are great to work with. Had my car for 4 days, waiting on a part. Lined me up with a courtesy car and finished mine when promised.
Sean Bumgarner helped me find a great car. It was a trade in they got from another Audi sale. I showed interest in the car on Car Guru and Sean called me up about the car. He was very friendly and accommodating and made the process smooth and easy. I highly recommend letting him sell you a car!
Hope was a tremendous help and went above and beyond. Would definitely recommend Audi service dept.
Christopher was who helped me. He was very descriptive with my questions I had. I had went in for an oil change and very concerned because my old vehicle was older so I know I was asking questions. So Christopher thank you.
We are so pleased with our Audi Q7 and the Modesto Audi service department. Hope was the service department representative and she definitely provides the service level you would expect from Audi. Thank you Hope!
Great car service. Awesome customer service.
I bought a Mustang last year at a very good price. Eddie helped me a lot, even now if I need any help he/ they are always ready. Since they couldnt deliver my car they had me uber there from Napa at their expense.
Fast and efficient with great communication. My service manager Chris is both personable and knowledgeable and made my first experience with Audi Modesto nothing shy of great. Will definitely be returning for all my Audi services.
Sean was really helpful and set up everything for my service appointment. It’s great to be treated with fantastic customer service. Obviously, I do not like paying so much for a service in my car but it was well taken care of. Thank you!
Hope and the Service team was excellent to work. Smooth process and great customer service.
The team in the maintenance department really went above and beyond. Thats TRUE Customer Service. Sean was a pleasure to be working with directly and was very communicative. I loved the technician video feature, as well! I normally visit another Audi location, and it was night and day on my experience and service. Wouldnt suggest going anywhere else!
Audi Modesto does a great job servicing their vehicles. Id say they are the most pleasant and technically competent Audi dealership I have ever dealt with in 10 years of owning Audis.
I bought an Audi this week and worked with Jaime. This was our first experience with Audi. Jaime was very straight forward and was with us a good part of the day. We had a lot of laughs and were very comfortable. Jaime is very personable and easy going. Never felt any pressure. We have purchased several cars in our time and the experience we had at Audi was a 5 star experience! Thank you to everyone at Modesto Audi who worked together to get us a low rate and a beautiful car!
Best car buying experience hands down! Sean Bumgarner helped us right away. He understood what we wanted and what we were looking for. Never felt pushed and pressured into buying. We left with exactly what we wanted! Definitely recommend coming here.
AUDI of Modesto was great! They have a beautiful lobby, offered me a ride home, finished my vehicle maintenance on time. It was a great experience and I would recommend them.
Audi of Modesto did an excellent job providing warranty service for my vehicle. This is a vehicle purchased from another dealership but they did their best to see to it that every detail regarding my concerns was attended to.
Hope and her team are so great never had a bad experience, hope at one point went over backwards for me to bring a loaner to me in Placerville to take my car back for services. I will not go to any other dealerships
Awesome customer service, I can say the best I have experience, explains with details, Informant with whole entire process and absolute kind courtesy. 👍👍 totally going back ! Thank you Hope 🙂
This dealership has an amazing staff, specifically Melissa and Mr. Ortega. He is the great salesperson with a lot of knowledge about cars (audi) . He answered all of our questions and the test drive was ultimate thanks to him and the car obviously. I would go to him every time I need assistance from Audi Modesto. He knows what he is doing, amazing person. just go to him, you will never forget him :)
I appreciated the care given by my associate Hope. She made sure that we were cared for and pleased with the end result.
I just bought an Audit E-Tron from Audi Modesto and Sean Bumgarner made it a truly seamless and wonderful experience! Im located in Sacramento, but went through Audi Modesto because of Seans exceptional service -- he went the extra mile (literally) to make the car buying process super easy, transparent, and enjoyable! Highly recommend!!
Excellent customer service, excellent job on my car. Highly recommended.
Excellent communication and quick turnaround. Thanks Sean!
Kudos to Mitch, Racquel, Jeff, and Team Modesto! If you’re in the market for an Audi, Modesto is the place to go!
Sean Bumgarner was hands down a great salesman, I had great service no pressure to buy, very honest, super helpful with explaining car features, It was my first time buying with Audi and he did a great job explaining everything, he was very knowledgeable, if your in a market for a good car talk to Sean.
We drove down to Audi Modesto and purchased a car just two days ago. With a little looking around and research, we found Audi Modesto by far had the best price. The buying experience was pressure and hassle free, and we were done within less than an hour. Our sales person, Nick Anderson, was awesome. He was polite, knowledgable, and made the buying process a breeze. We definitely recommend this dealership, and will be back for future purchases.
Worked with sean and there process was awesome
Thank u guys for all our help.thank u hope for our personal touch will be back decided to keep my car😋🥲
Audi of Modesto provides excellent customer service and they are always able to get my car within a reasonable amount of time. I love receiving the video report from the technician.
Great service from Chris and the team.
I recently switched dealerships from the Sacramento area to Modesto. My previous dealer was quite good, no complaints. But when I made an inquiry online about the new e-tron GT, AudiUSA sent my inquiry to Modesto. So, while deciding to put a deposit on the e-tron GT, I brought my RS7 in for service. Service Manager Chris Awalt and the entire team took great care of me and my car. Its a beautiful dealership with a first class team.
Ive taken my car here four times now and every time my expectations have always been exceeded! I’ve had work done to my car preciously by an external source that did more harm then good and the issues that have arose from it have all been taken care of and my cars never ran better! They always make me feel taken care of and like my cars in the right hands. David and Chris always go the extra mile to ensure my satisfaction and I really appreciate all the hard work they put in. They both truly go above and beyond, thank you. I’ve NEVER had any complaints or let downs.
Christopher and the service team at Audi Modesto are fantastic, top-notch service every time my wife and I have our vehicles serviced. Always courteous and professional.
I had a great experience at Audi Modesto. Their service department rocks!
I recently took my Audi for maintenance and service. The sales representative that helped me, David, was very kind and courteous, and assured that all of my questions and concerns were solved. It being my first time at Audi Modesto, I felt welcome and he made my experience easy and enjoyable. They even gave me a rental car free of charge!
I recently bought an Audi E Tron from Audi Modesto. I mainly work with Racquel who was amazing! She was always available, even on weekends. Very knowledgeable and not pushy. I thought it was a fantastic experience for buying a secondhand car. I also worked with Melissa, JW, and then Jose detailed the car. I highly recommend this team if you’re working with them.Jon
The service department here is on point every time. Chris and Sean are always friendly, attentive and thorough. I am a Fan.
I highly recommend Audi Modesto Service Department, friendly staff and definitely knowledgeable . Sean is a excellent representative he made sure my Audi Q7 was serviced as expected, I will definitely be returning in the future.
Went in for scheduled maintenance and got exceptional service as always. Chris was very helpful. Always happy with Modesto Audi.
Great service and communication. Hope Davis your the BEST!! Thanks for taking care of me and getting loaner until my car was ready !!
This was my first experience with Audi Modesto service department. I have to say I was very impressed! David was so professional and hospitable. He offered us water upon our arrival. This was nice as it a warm day. He was very thorough in his explanation if the options available with servicing my vehicle. He even offered to locate any available coupons. And he did saving me about $60!!! We had our dog with us and planned to walk her while our vehicle was being serviced. He said he would call or text when it was ready and estimated about 60-75 min. It was a pretty accurate estimation. I was also pleased that the service agents are also the cashiers! And they washed my car!!!
Great experience. Cisco, my salesperson, did a great job getting me into the perfect car for me. It was a no pressure buying experience and one of the best I’ve had. I love my new Q8! Thanks!!