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On Call Event Rentals
28400 Marguerite Pkwy, Mission Viejo, CA 92692, United States
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On Call Event Rentals

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Ra
Review №1

Amazing service!! answered all my questions thoroughly and promptly. It was super simple to figure out what I need using their website. No hidden costs! Delivery and pick up were done on time and with absolutely no problems. We will definitely use on call events again!!

Ja
Review №2

On call has been great!! We did a last minute order for my daughters bridal shower and we were able to pick up the order of 12 chairs right away! The chairs were in great condition and made our party look so pretty! We dropped them off two days later and it was all super easy! Marcelo was super nice through our the entire process! Will be using them again and highly recommend:)

Ad
Review №3

As their name suggests, when you need it, they have it. It’s great they have multiple sights you can pickup and drop off. They deliver as well. They items were clean and looked beautiful. Marcelo was fantastic for my every changing event and needs. Made drop off a pleasure.I would definitely use them again as well as recommend to others.

Je
Review №4

I used former company (Pacific) for an event years ago and called them last month to rent tables/chairs/cloths for my daughters engagement party over Labor Day weekend. Was forwarded to On Call Rentals and figured, okay, Ill give them a try. After all, my needs were pretty basic. Their on-line ordering was SUPER easy. Changing my order (lets be honest, I did that a lot) was simple. Their deposit method ($1.) convenient. I went to their LN location to check out the tablecloth colors in person, but it was totally unnecessary because the on-line pics were spot on. I thought I may want umbrellas and they offered to have the buttonhole sewn into the color of my choice since they werent readily available in my color. Their level of service and communication was a 10. I received reminder texts day before/day of pick up & delivery. Quick, courteous, efficient. After placing my order, I did a check of other companies (price, color, inventory choices) and Ill save you all the trouble...stick with On-Call for all your party rental needs. Frees you to only worry about everything else.

Cy
Review №5

I had the best experience with on call event rentals.I rent a small amount of tables, chairs and stemware every Thanksgiving.Having used on call, I was treated like I was hosting an elaborate affair.Trisha was so delightful and informative in helping me with my order. She offered suggestions that were brilliant and saved me money.I probably changed my tiny order over half a dozen times and each time Trisha had such a great attitude and was always willing to accommodate me in a cheerful and professional manner.Im so excited that they offer convenient pick up and drop off locations.I would recommend them to all my friends and I want to also add that the friendliness if the staff didnt stop at Trisha.Everyone was a dream to work with.I cant wait to use them again.

Mi
Review №6

On Call Rentals was a pleasure to work with. They were on time, brought all the right stuff, and were very professional. They also work very quickly in setting things up. We use them a lot and we love them! I also love getting the texts telling me that they’re on their way and asking for feedback.

Ki
Review №7

Very professional; great quality. Wonderful communication as well! Would highly recomend.

ri
Review №8

The team at On Call was very helpful and easy to deal with. I had a need for party equipment on short notice and they got it done for me. Thank you Jessica and Marcelo for all your great help. I definitely recommend this team to anyone who needs help with party or events rentals! Pleasure working with all of you!!ThanksRicky

Lo
Review №9

We have used them consistently throughout the years for parties and office events. Pricing is good, customer service is great and delivery is always dependable.

Me
Review №10

On call Event Rentals was great! They have great communication skills and made sure my tables and chairs where here before my event so I can set up. This is the 3 year in a roll we have used them for our company event. Will use them again next year!

Ce
Review №11

Trisha with “On Call Rentals” is amazing!! She was quick to respond to all my questions and made this process sooo easy. I couldn’t thank you enough,Trisha. I will be sure to use you guys again and recommend to everyone.

Ev
Review №12

Very communicative. Great customer service, easy delivery and pick up. More affordable than other rental companies in the area. Would recommend.

Li
Review №13

On Call Events was great to work with. Our order was ready when we arrived and they were in constant contact with us to ensure all was well. Would absolutely rent from this company again and highly recommend to others.

Er
Review №14

Great service with staff on the phone and upon delivery. Dishes, glasses, tables, and linens in very clean and wonderful condition. All around an easy set up and very easy to work with. Highly recommend On Call Event Rentals.

Ga
Review №15

We have used ON CALL events for a number of years. We have found them to be very reliable, ready with any help, info. etc. We have had large (several hundred) outdoor gatherings as well as small gatherings inside from 8 to 20 people. They have had a couple mishaps, but have corrected them right away! We would recommend them.

er
Review №16

On Call did an excellent job providing the services we needed. Pick up was easy as was drop off. Communication was outstanding!! Would definitely use them again and would refer them to anyone looking for similar services

Jo
Review №17

For all your rental needs to host that special event, look no further than “On Call Event Rentals”. I was hosting a baby shower and just needed chairs and thought I’d use our local RSM rental company (they had horrible customer service)and so searched for another and am so glad I found On Call Rentals...they are very well run and so professional. They always followed up with text messages or emails, and like I said, I had rented only chairs but treated me like I had a large rental order. Their prices were reasonable too!!! I will definitely use them again and will refer them to family and friends!!!

Al
Review №18

Good prices, variety of rental options, quick to respond to quote request. I prefer email for tracking communication about rentals so once you get to that step (they usually want to talk on the phone first which is tough for me sometimes) they also have a good system for confirming reservations and accepting payment online and communicating via text messaging. Laguna Niguel pick up location is always quick and efficient.

Wa
Review №19

Very pleased with the professionalism of On Call Event Rental. They also communicate so very well with the customer. I highly recommend them and will use them again as the need arises. W. Willard, San Clemente

mi
Review №20

I arranged pick up since it was near my home. It was easy and Marcelo loaded it all up. He even went out of his way to deliver a linen the day of my event when I had the wrong shape. Great service!

ci
Review №21

Marcelo is very customer service oriented. So easy to deal with had my rental item ready slam dunk would definitely rent from On Call again. Thanks for excellent customer service!

Ch
Review №22

Very friendly professional staff. Easy pick up and drop off. They had everything I needed at a reasonable price. I have a graduation party to plan in June and will be using them again.

Cy
Review №23

I used On Call Events for party at our home. Their staff was very easy to work with and very responsive whenever I reached out to them. I would definitely recommend using them and I will use them again. Everything and everyone was very professional and refreshing to work with for my needs.

Su
Review №24

On Call Rentals is always on point with service and product. The Laguna Niguel location for rental pick up is fantastic. Marcelo is extremely helpful and pleasant. I’ve been renting with On Call for years now and it’s always a flawless experience.

Da
Review №25

I couldnt be happier with the service, Marcelo is excellent to work with. Excellent communication seamless transaction and the equipment was top notch. I will definitely use On Call for our next event.

Ji
Review №26

On call events was a pleasure to work with. They had exactly what I needed and with short notice. They have options for delivery or pickup. We rented some tables and chairs, all were in great condition. This was our second time using them and we will definitely be using them again in the future.

Su
Review №27

Great service, on time, delivery early and pick up day after event. Ordering easy and efficient. Great company will use again. Highly recommend.

Th
Review №28

On Call Event Rentals was great. Easy to deal with and good prices. Marcelo was on top of it, making sure to remind me of the pick up times and when the items were ready. Flexible hours and easy to business with. Will use them again

Gr
Review №29

Such a great company to work with. So very professional and easy to pick up and drop off. 5 stars

Mi
Review №30

We rented tables for a community event. The delivery men were super helpful and accommodating. Jessica and Trisha were great to work with!Thanks for helping make our event a success!

Jo
Review №31

Needed chairs and tables in a short amount of time, On Call Event was able to help me. They were quick to respond and very easy to work with. Will defiantly use again.

Ly
Review №32

I had a great experience with the items I ordered delivery was on time 👍🏼The only thing I didn’t realize is that the return policy on Sunday we needed to make a appointment for Sunday drop off 😐 but my husband was able to get out of work a little early so it works.. thanks again.. Lydia

Ka
Review №33

My request for chairs for a small gathering was treated as if I was reserving chairs for a major gathering. The reservation and return process was fast and easy. The staff is focused on customer service and satisfaction. I will use On Call Event Rentals in the future and would highly recommend them!

GW
Review №34

Awesome customer service. Very timely and had everything ready for pickup and drop off. Thank You so much Marcelo.

L.
Review №35

Marcelo made the pick-up and drop off very easy. Rentals were as expected at a reasonable price. Would definitely recommend and will use again for our next party.

Ju
Review №36

Marcelo was wonderful to work with. He was very welcoming and professional. Looking forward to renting from On Call for our future collegiate events.Have a wonderful day!Julian VelardeAssistant Dean of StudentsLaguna College of Art + Design

Ba
Review №37

Staff is very friendly and helpful. All items I rented were in good condition. On Call Event Rentals helped to make my event a success. Definitely will be using their services again.

Di
Review №38

Halstrom Academy needed some rentals for one of our events and On Call Event Rentals was there for us in every way. They were professional, timely, easy to reach and had great prices! We will definitely use them again! Thank you!

Mi
Review №39

Pros: Reserving for our event was easy and convenient. Trisha was very easy to get in touch with and very responsive to emails.Cons: quality and cleanliness of tables and chairs was extremely poor. The childrens chairs were extremely dirty and still covered in glitter from the previous event. The legs of the childrens chairs and tables were extremely beat up and in poor shape.

Ki
Review №40

I rented some chairs and linens for a shower and my experience was really positive. The staff was friendly and helpful. The items we received were clean. Thanks!

an
Review №41

The linens worked great. Pick up and delivery went smooth and their customer service was excellent.

We
Review №42

On Call Events was awsome! We hosted an at home engagement party. The guests loved the extra touches wirh cocktail tables and chairs. The champagne toast was perfect thanks to the glasses we ordered! Every part of the experience from ordering, to pick up to drop off was pure professionalism!

M
Review №43

Super easy to work wirh. The owner texted me a few times to remind me of pick up times which was great because I forgot.Great prices. Beautiful, crisp linens. I would highly recommend and use them again.

Ma
Review №44

On Call Event Rentals was incredible... I was in a pinch and needed help fast for a a friends party... with not even 24 hrs notice they came the morning of the party and set up a huge dance floor in the backyard, led dance lighting... 200 fest if over head abeint lighting... a outdoor bar... 25 ft red carpet with velvet rope... 4 cocktail tables 150 glasses and counters other items right away!They saved the party & made the atmosphere amazing all last minute! Thanks On Call Event Rentals!Best gift ever and all last minute!

Su
Review №45

So pleased using On Call Event Rentals! Their new location in Laguna Niguel makes it so convenient!! Linda was wonderful to work with, she was so conscientious and wonderful with follow through! On Call Events will definitely be my go to company for all future party planning!

Su
Review №46

Had another great experience with On Call Event Rentals! Pickup/Drop off was easy and efficient. Thanks for making our Baby Sprinkle so special!

Li
Review №47

I planned an event long distance, I live in Ohio, the event was in California. On Call Events made it so easy!! They listened to my needs, offered their expertise, delivered on time and the event was perfect! I highly recommend!!

Je
Review №48

On Call Rentals is always helpful, reliable, and easy to work with. I use their rentals when I have my Reiki courses and they make preparing easy every time. Thank you!

Kr
Review №49

Placing the order and coordinating the changes was fairly easy. Very responsive team. The delivery was on time and well coordinated.

Da
Review №50

Make sure to check mission Viejo days/hrs as it is a part-time site. Looks like no $ penalty if you have to wait until that location is open. Very customer friendly!

Mi
Review №51

Super convenient. Easy pick up and drop off. Really appreciated text reminders.

Mi
Review №52

We have rented tables, chairs, linens, and dish ware many times. Service is always great. Staff is wonderful!

Ju
Review №53

On Call was great! Super accommodating and understanding, like working with family! Definitely will be using them again for our next event.

Ti
Review №54

Working with On Call Event Rentals was an excellent experience overall. The staff was friendly, knowledgeable, and efficient. The rentals are well maintained and the selection is great!

Th
Review №55

Marcelo was very friendly and helpful. He’s a great representative for On-Call Events. Pleasure working with him.

Jo
Review №56

Loved working with Marcelo to rent items for my birthday party -easy to work with, everything was perfect and Ilove that they are located conveniently in Laguna niguel - no driving to Irvine or Anaheim! its about time we had a company like this in our area! Thank you!

Sh
Review №57

Awesome service, good timing and stuff would recommend 100%

Ca
Review №58

Prompt, courteous and responsive service. I appreciate the professional way you run your business! Thank you!

Vi
Review №59

Excelent sevice, the process of renting tables and linens for my event was super easy and fast, thanks Marcelo for following up on my order an making sure I knew where/when to pick up and drop off.

Ca
Review №60

Very nice and professional! Thank you!! We loved the vibrant colors of the table cloths!

Sa
Review №61

Easy to get in contact with! Very helpful and efficient delivery and pick up time!

Vi
Review №62

You we’re great - all went off without a hitch - thank you!

An
Review №63

Great! So easy and cheap to pick up a few chairs- will absolutely be back.

Ka
Review №64

Great staff, always friendly! Great inventory, they always have what we need and they are very accommodating!

Er
Review №65

Every time I rent from On Call Events, the experience is flawless! Thank you!

Am
Review №66

Best rental company in Orange County!!! I use them all the time and never disappointed!

Sh
Review №67

Fantastic. Easy booking, responsive staff. Very friendly and helpful!

Ka
Review №68

Great customer service with good selection and prices.

AS
Review №69

Professional and timely. Great experience!

Ch
Review №70

Easy to order, convenient pickup location and friendly staff. I would rent from them again!

Ma
Review №71

Great service as alwaysEveryone should use these guys

Ki
Review №72

Very easy and nice to work with. Thank you!

JB
Review №73

Excellent customer service, everything ready, helped with load, will use again.

Ca
Review №74

They were able to help us with chair rentals at the last minute and it was perfect. Thank you.

Ju
Review №75

Excellent customer service throughout the process. Thanks

mo
Review №76

Great service! Have used On Call and Pacific Party Rentals for years!

Zo
Review №77

Great experience. Can’t complain

Ka
Review №78

The easiest rental process in OC

An
Review №79

Great prices and very accommodating to work with

Sa
Review №80

They are great professional and helpful.

Pa
Review №81

Very professional and friendly staff! Will certainly recommend to friends and family!

ad
Review №82

Very friendly service!

Mi
Review №83

Quick, reliable, efficient!

Information
6 Photos
83 Comments
4.9 Rating
  • Address:28400 Marguerite Pkwy, Mission Viejo, CA 92692, United States
  • Site:https://oncall.events/pages/locations-laguna-niguel
  • Phone:+1 949-305-5673
Categories
  • Furniture rental service
  • Party equipment rental service
  • Tent rental service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9–11am
  • Sunday:Closed
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