Usually this is a great car wash. But today, after the guys finished my $27 car wash, I noticed they did not use tire dressing. When I asked them about it, he tried to tell me it didnt come with it. I pointed to the sign showing him that its supposed to. Not until I started walking back into the office to ask about it, did he walk back over to his cart and grab the dressing. This cost him his tip.Pay close attention to the wash that you ordered. Dont let them get away with sub-standard service.
I used to go there twice a month. They were great. Something changed. I arrived on a Saturday hoping for a car wash. I typically paid $49 for the upgraded wash. The person who takes the information and type of wash told me the $49 wash would now be $20 extra and take 2-3 hours. When I questioned it, he proceeded to tell me that thats what the pricing is when they are short handed. Sorry, but that does not fly with me. Will be going elsewhere from now on.
One thing that surprised me more than the excellent work Avery Car Wash & Detail Center performed on my car was the friendly, knowledgeable, and most importantly (IMO), passionate staff members. It is obvious that this company has a sense of pride in the work they do and it shows in the end result. The car actually looked better when I picked it up from Avery Car Wash & Detail Center, compared to when I purchased it. Communications was great Thank you Benito And Mike...
They sent me a free car wash coupon along with a few reminders to use it. When I showed up they said that my car had already used up the car wash coupon! Unless my car drove itself there, you guys wasted my time driving all the way there!
I found my new car wash! If you are looking for an awesome carwash, that leaves your car clean look no further! This facility is 5 stars all the way around.Amazing first experience here. First off, very friendly staff and everyone is masked up due to COVID. From the moment I pulled up, to the cashier inside, everyone was friendly.The location is awesome, and upstairs has a few restaurants you can grab a bite at while you wait for your car. I noticed they had free Wi-Fi provided and plenty of outside seating.I went with the Deluxe Wash, and I am impressed, they hit all the spots. Windows are normally a big thing for me, they did an awesome job. Well done guys! I will be back soon!
Worst experience ever at a car wash. I searched for a while to find a place that would take a muddy car. Finally found one. Went here and they said they charge an extra 30 for the mud on top of the car wash I selected. Ok understood. Then I was told that if I went for the 85 dollar car wash they wouldnt charge me an additional 30 for the mud and i would need to pay the 30 next time i come because they would add a layer of wax. So i agreed. Finished the wash, got in the car and went home. Looked at my car when I got home and there was still mud in various places and they didnt do the interior at all like I was told they would do. You could still see dust all over the day and the seats. Mud still in the wheel wells, mud where the windshield wipers are, mud in the grill, hood looked like they just rinsed it. Let it be know I was infuriated that I paid so much for such a lazy job. I immediately went back and asked then to remedy the situation. Front desk girl was doing her job to make sure I was getting the service and satisfaction I was looking for but the man that sold me in the was less than helpful. They took the car back and buffed the hood which was marginally better and they removed some more of the mud but still didnt touch the inside. When the car was given back to me I was told that they think my car was repainted, I have a brand new 2020. Are you really going to tell me that my car was repainted when its brand new!? Now I know the mud is extra work but when they say they can deal with it and even get out a pressure washer, I expect it to be done correctly. I will never recommend this place to anyone and will never go back. Absolutely awful experience!
Just tried this place out after the Santa Ana winds dusted my car up last week.I am an auto enthusiast so I know a thing or two about detailing and you have to trust when I say that this place has some seriously dedicated associates! They know exactly what theyre doing and saying and they definitely care for your car wether you get an exterior wash or complete detail. Doesnt matter what you drive they will treat it as if its an exotic supercar. They do advise you about any damage or watersports they find PRIOR to taking your car in so make sure you pay attention to their recommendations. They have the newest technology in the car washing industry as you can see from my photos. The brushes are not your typical plastic ones that you see at other drive-thru gas station washes and that will scratch your car up. These new brushes are a soft foam that dont marr up or scratch the paint. One of the detailers named Benito was nice enough to let me see and feel a piece of that foam so make sure you check out my photos. I believe I got the super clean and I really did feel like it was super clean. Felt like new. I love that they cleaned and polished my exhaust tips too. Thats something I have never ever seen done at any car wash Ive ever been to. Also this place is huge! Never seen a car wash in South OC that has this many stations! A+ to these guys. Keep up the great work.
As an employee I will never take my car in and suggest you don’t ethier today my manager put a dent and scratches on the side of a brandnew truck didn’t tell the customer the customers asked too he lied straight to there face
I have been coming to this car wash since they opened. I finally got enough washes to get my freebie . I have always paid full price for deluxe wash yet they would only credit me $20.00. I could of done better using their coupons. The people working there now are not friendly as when they first opened. Using one of their coupons would of been cheaper than using my free wash.
First time coming to this car wash. From the time I entered the line until I picked up my car I was very impressed. I have very difficult wheels to clean and they did an excellent job.Will be returning on a regular basis.
Best car wash I have ever been to! It was fast, everyone was friendly, even though they work outside everyone still had a mask on, and everything was CLEAN. Even the concrete where the cars drive and park was clean. This car wash made me feel safe and comfortable in the middle of a crazy pandemic. That alone should say everything...
Great service! I got the Super clean on my truck (it is driven in dirt daily) and they did an incredible job. Highly recommended
I never leave reviews, but the experience here warrants one. Paid $50 for a wash. Guy who greeted me confirmed they do interior vacuum and clean. Backsteat clearly wasnt vacuumed, and interior was barely touched. To top it off I now have an item missing out of my car. Exterior wash wasnt terrible. Would not return here, and I am a pretty easy going customer.
I got a good hand wax on the van that I brought
Hidden gem! Since my neighborhood car wash closed without warning, I was off to find a new spa for my whip. I had seen the sign for a car wash on the corner of Avery and Marguerite many times, but didn’t understand where it was located. It’s actually underneath the top floor of the parking structure ... just follow the signs! Awesome job detailing, tremendous value for the price! My hubs is getting a car wash gift book from here for Christmas this year!
Not impressedinside vacuuming suckedWater spots & streaks all over car after a $55 hand wash & wax & they didnt tell me when my car was done??Sat there 4no reason for their lack of......
I brought my jeep to this location for a car wash. It was my first time and last time I will be there. There was a scratch/ dent on the side of my Vehicle that was not there when I came in. The manager said that I would need to wait about 30 minutes while he looked at their high tech cameras. He told me it would be a waste of his time but he would do it. How could it be a waste of time to review a customers concerns? I was so offended I told him I would just post my problem on yelp since he did not want to help me with it. I will never be back there again. If you enjoy a scratch free car and good service you should never go there either.
49 .99 hand wax is a bait and switch con...the manager tells you one thing hand buffed with a buffing machine and then the worker tells you he sprays and wipes a wax instead ..RIPOFF
The best customer service I’ve ever experienced at a car wash. They really care and want to get it right. My car looks great!
The experience at the Avery Car Wash was seamless.We were greeted by Miguel who introduced us to their menu of services, without pressuring us with upsells.The prices are very reasonable for the area and the level of quality service you expect to receive.Cant wait to return for the next wash.
The best car wash I’ve ever seen. Great price for car wash and their work impressed me.
A good car wash and fast too. I will use their service again.
They simply do a great job! Big facility. Very little wait time! 👍
The guys were amazing and helpful! So kind I’m extremely impressed! Luxury experience with affordable pricing is what I LOVE! Always coming here from now on!
I wanted a quick $7.99 wash, drove through, at the end two fellas met my car and did an excellent job drying. This will be my new go to car wash.
Best car wash and detail center in South Orange County. I drive 20 minutes and it is worth it
Unique place, underground no water spots at all, everyone working so fast and great job and the service is fantastic, be my only hand wash place for now, I do recommend 100% this new car wash
Finally a car wash that gets the job done! My car looks fantastic!!! I have a white car and it can get dirty really fast, so I often find myself at car washes weekly... I’ve been to various ones around here in South OC, but the service and the final product of my car always look meh. I’ve tried them all and out of all of the car washes I never was inclined to be a loyal customer to make me want to come back. But that has finally changed!Before my visit I have actually driven past this car wash and one day I finally decided to come in... my car was in need of a wash so, why not? I was almost ready to bite the bullet and doing it myself if I had such high standards...Little to behold Avery Car Wash had the same standards as I did as a customer. Finally a place that actually takes their time to the clean while providing excellent customer service. When I pulled in, I was greeted by associates. Benito informed me if this was my first time there. As a new customer he informed me where the cashier/waiting area was. Staff were welcoming and did such an amazing job!This car wash has exceeded my expectations! I have finally found a car wash I can trust! The layout of the car wash was unique but not hard to follow as there were plenty of signs. They also have a stamp card for those who come daily. How cool! As most places don’t implement a reward system. I will definitely be coming back. My car was not only clean on the outside but in the inside as well. Definitely reminded me of that new car feeling and I’m not exaggerating. Let my photos speak for itself. Be sure to check their different tier packages.A clean car is a happy car = happy customer!
Very good quality wash and super friendly staff.
I used to come here more often. Recently moved an hour way and tried another detail center but they werent as good. I still only go to this place for my car!
Excellent service all fast very friendly they take care of you the best is the best carwash that eh seen. any service Ask for Jose for your car.
The guys here do a great job on my car, theyre super friendly and fast. I definatley reccomend it.
Excelent work .car always looks new, start of the art business, good employees keep up the good work ..
Its worth the car wash with the coupon
Came at 3:30 on a Sunday and they’re closed with hours posted until 6. Irritating...
Excellent
They cleaned my car like new from dealer and the price is really nothing compare to the great job that they did.
The best, super fast and great service
Reasonable price and great Job
Loved it
Took two cars there on the same day and they did a great job on both!
Excellent carwash do a great job and customer service is excellent
Very good and friendly service