I found this salon and decided to go based on the reviews and distance from my home. I made an appointment for a specific day and when I arrived they didn’t have my appointment because the girl I spoke to put me down for the day before; she had offered it as an option but I turned it down because I already have a weekly appointment for that time and wouldn’t be able to make it. After a sour start, I sat with Vicky who completely turned my experience around. She was amazing and very detailed! BUT the next morning as I was typing on my computer, my nail polish got messed up and chipped. I called and tried to book a spot to get it fixed. They did not try to accommodate me at all!!! I went to get my nails done for Mother’s Day and now have an ugly nail and have to wait days before getting it fixed. I’ve been a nail tech and I used to work in nail salons and when a situation like this occurred, we would squeeze them in no matter what. I spent $81 at one shot and still after 2 days have not been able to get ONE nail fixed that chipped when I got gel done so that this wouldn’t happen! Maybe I just had bad luck with this place and it’s really sad, because the reviews were so good! This is how you lose customers that were willing to come back!
I have been going here for about a year now. I love the Miramar nail lounge, everyone is extremely friendly and professional. I get my nails done with Vicky and she does an amazing job, my acrylic nails lasted me 2 months with all of my nails still in tact I just needed a fill. Valentina the receptionist is very sweet and amazing! Definitely recommend :)
Book it girl! No hesitation! The place is impeccably clean, the service is unmatched and I always walk out satisfied and happy! Word to the wise, book your appointments in advance because they fill up fast and you wouldn’t wanna miss out & pick your colors at the door because there are a million to choose from!
My nail technician said she didn’t have time to do the nail design I showed her. There was some confusion about gel or dip and I felt like a burden to her for clarifying which option was best for me. I also didn’t get to choose a color until I pointed out the fact that because she refused to do a design for me, I now had to choose another color for my nails. My nails turned out wonderful and she did an excellent job but I really wish I got the color and design I wanted and I wish I wasn’t rushed to make a decision.
I had Brian do my nails and feet and I was very happy! My nails looked very natural and not thick at all. Definitely will be back
I love the services I received, nails shaped and painted well. Just wish they would vocally tell me and explain the extra charges before doing the extra services. What if I don’t want a fake nail? $5 extra charge.
Every time I come here the staff is so nice and accommodating. The receptionist knows who I am when I call. Wonderful place to get your nails done and unwind.
By far the best nail salon in South Florida! The nail techs are highly skilled and the salon is always extremely clean. I lOVE the receptionist. She is super accommodating and always greats me with a smile. No other salon can compete with The Nail Lounge. 100000 stars!!!!
The only reason I am not giving this salon one star is because IF you are able to ACTUALLY get your service done it will be amazing. I have been coming here since they opened and I have been going to WI for over a year. However the scheduling at this place in the last year has been DEPLORABLE. I have a standing appointment for the same service every time I come yet everytime I go Im being told Im there for a shorter service or minus one of my services altogether. Whats worse is that I have been made to wait at least 15 minutes every single time I have had an appointment and STILL they try to bully into shorter services.It has become very disorganized and I only get this one day to relax and Im always annoyed when I leave. Again the work is impeccable if youre able to get in the seat you booked 3 weeks ago but im honestly done. Im not in the habit of leaving bad reviews but from what Im seeing in the reviews here, not the only one dealing with the scheduling disaster at this place.
The only reason Im not giving them one star is because IF you can actually get your service done it will be spectacular. However, the scheduling at this salon is DEPLORABLE. I have been putting up with the scheduling issue because I love my tech but at this point after MANY years of patronizing this salon I can no longer deal with it. Youll make an appointment for a specific service and when you go they try to bully you into doing something that is less time because the tech is overbooked. Mind you, you have to wait MONTHS for an appointment so I usually book at least a month or two in advance. The last four times I came for an appointment I was made to wait for at least 15 minutes while she wrapped up appointments. Today I had to deal with the same issue AGAIN trying to convince me I need a fill instead of a new set. Do better man. There is so much talent and potential but scheduling is everything and my time is also important.
I have been going here for 5 years for a reason. Theyre the best! Its by appointment. They are timely which I love. They communicate often if running behind which I love and they have the cutest spot. Cute decor. Talented staff. Try out nail art! Full staff bound to find someone you love. And SO many colors to choose from.
This salon is so inconvenient. Literally EVERYTIME I call for an appointment they are booked weeks out . Ridiculous. I need a salon that’s more convenient . The last time I was able to get into this place was about 2 years ago, and the staff was rude anyways .
Good place to have your friends envious of your great nails. Ive gotten my nails done for years and this place is a gem. You will love the staff and service. I encourage you to come if you are looking for something new and different on your nails. You can still get regular service but the staff has great great ideas and it doesnt break the bank.
Lai did such an amazing job on my nails and best of all she did even better on my ingrown nails, she got everything and was super gentle when most techs have made me bleed. The aesthetics of the place is super nice and its all very clean. This would be my go to if I wasnt moving out of state.
Very professional. Great service and I highly recommend. The inside was extremely clean and they cleaned and sanitized throughout the time I was there.
The service is always professional and they are always accommodating!
Very professional work and great customer service . Jimmy is the only one I go to and he’s the best.
Great experience! Impressed . Staff was professional and personable. Lounge was Clean and compliant to Covid standard and best of all good quality work done on my nails.I will be back :)
Love this place! They are very organized and I completely appreciate that. Since reopening from quarantine they have taken advance measures to insure that the technician and the client are as safe as possible from contracting this deadly virus. I was thoroughly impressed and felt extremely comfortable going to get my nails done. At any time I would definitely recommend to schedule an appointment. The techs myself or my daughter have gone to and liked are: Adam, Angela, Tye, and Long
I was a walk- in .the reviews looked good.got there just as they opened. Sat down at 10: 15am was out by 10:50am.Paid $46 for a full set with design. Absolutely hated it. My nails look clumpy and extremely messy. I guess it all depends on the nail tech. Dont walk in because they all dont work as advertised. Wont be returning as im currently fixing my own nails.
I love Miramar Nail Lounge!! Evelyn is my nail artist and she makes every visit a delight. She also makes my hands look glamorous.
Service is amazing and accommodating!
Nick is the absolute best!! Amazing dip manicure and best pedicure Ive had.
Such a beautiful salon! Super friendly staff!!
Great work! A bit on the pricey side but you get what you pay for. Nails last exactly at 2 weeks and designs mostly only last a week which is the only down side.
I love this place. Ive been going here for the past year and have not once had a bad experience. I always get my nails done by Melissa or Nini. Even when you go as a walk in the service is quick. Ive done both acrylic and gel manicures and my nails are stronger and prettier than ever. Best nail salon in the Miramar and the Pembroke Pines area.
I just went to this place a few weeks back and absolutely loved it! It was my first time doing my nails here and I decided to come since I heard many great things about the nail shop. Stephanie did my nails and I really have to say they are amazing! She took her time and this is the best my nails have ever been. My only advice is to book an appointment in advance because it does get busy and it can be a little pricey but they are worth it.
Everyone is very pleasant with great suggestions.
Excellent service everytime.
I always choose this place to go to for my pedicures, i love the online booking system, the staff there is very communicative, the decor in the nail salon is very trendy, and i’m always satisfied with the prices and the results i get.
Nini is great at what she does!!! She is a hero in her own right. It’s not a single time where my daughter goes and sit with Nini she is not smiling her life away! Nini I personally want to take the time out to thank you for you professionalism, character, and patience! You make the experience of getting your nails done to my daughter a reward! Love you much! ❤️💅🏾
I drive from Fort Lauderdale to Miramar just to get my nails done here. The place is so inviting and clean, ALL the nail technicians are great at what they do (:
I have been going to this nail salon for about 5 months now. Best choice ever, yes they are a little pricey but very much worth it. I do my nails with Vicky and let me tell you she’s amazing. The front desk girls are super nice and very helpful.
I came in 2years ago to add more gel to my nails because they werent shinning after being done 2 days before by a different nail place. I was treated with the upmost respect, friendly and professional. I was taken in fast by Long, he was awesome and professional then, hes still awesome now. Ive been coming here ever since. Ive had my nails done by Nick, Lon, Mary, and Adam, my pedi by Jack, Nick and many and others. They are all very good at what they do. I totally love this place, I wouldnt change it for the world. I love them all, Mary is my girl, Jack, Nick, and Adam are my guys. From the receptionist toevery tech, wonderful, family oriented people, Im lucky to be part of this family. Love you guys.
Clean friendly and good techs!
Love this placeTheir COVID-19 procedures are on point, rhe front desk girl are friendly I recommend LONG does great nails and gives good advice for you nails whenever you are at a cross between styles
I have been coming to this salon for 7 months now, and it was due to a friend’s recommendation. The whole staff is professional and kind. I usually come with an appointment because they can get quite busy, but even the times I have come as a walk-in I have waited 1 hour max. I have had work done by Billy, Emily, Vi, Stephanie and they are all equally great. Cuticle care is great, pedicures are thorough and manicures are too. If you want designs I would recommend calling to see who is available for them - they do some off the chain designs!! :)
Great customer service from beginning to end. Really enjoyed getting serviced by Adam and Patrice. I will definitely make this salon my new home.
Place is super cute, not the cleanest but it is tidied up. I’ve been doing my nails with Billy and he is BEYOND AMAZING. I highly recommend him. They all look like they work good but I’m picky and Billy has worked for me so far. Despite that, the receptionist is super rude it makes you not even want to be there. She has no customer service skills and every time I say thank you goodbye she just ignores me. It’s called simple customer service. The only reason why I go back is for Billy’s talent. That girl needs some training and though she may just be a receptionist at a salon, professionalism is required. If someone she knows walks in WHILE she’s assisting you, she will completely ignore that you’re there and start gossiping with them. The three stars are simply because of Billy and the personnel that has done my pedicures.
Wee is amazing!!! Fast & beautiful work. 10/10
They fit me in for a last minute appointment and the service was exceptional. Julie was my nail artist and she took her time and we had such great conversation! The shop has beautiful art & is very clean! HIGHLY RECOMMEND! I love my nails.
Nail Lounge is very professional and I love my designs
Danny gave an excellent Gel Pedicure. Everyone was so nice especially the receptionist. I came with my sister and we both got attended to very quickly. Everything was very sanitary and the place smelt very pleasant. Every trip to the Nail lounge is a trip worth it.
Ive been a regular client for a few years now and Ive always found courteous and professional service. Nail technician Heidi is a gem who goes far and beyond to accommodate to her clients needs. Its always recommended to make an appointment.
I ABSOLUTELY LOVE THIS PLACE!!! I have been a customer already for 3 years and never had a complaint about anything!! Everyone is always so kind and the nail techs are so awesome!! I love how they treat you like family!! I especially want to give notice to the owner Kim! She always does my eyebrows so perfect!! If you’re looking for an eyebrow place or a nail salon... look no more cause The Nail Lounge is the place to go:)
Made an appointment for a full set with Adam the environment is welcoming, clean and friendly. Adam did a great job and absolutely is a perfectionist. Parking in the front is a difficult so plan ahead. Great experience I’ll be back 🙂
I have been coming here for over a year now! I LOVE THIS PLACE! You are always greeted once you come in. There is always an amazing vibe here. They are always up to date with their colors. I do my nails with Long and he is great, genuinely takes his time with you. I have done my pedicures with numerous techs and they are all just as good. My mom does her nails with Paola and my mom loves her! They really do care about their clients! Kimmie and the other girl in the front do an amazing job at scheduling and helping you when in need! I definitely recommend this place to anyone!!
I got Evelyn and I loved her!!!
So far so good. They are timely and do great work. I just hate that they charge for everything like .50 to place the tip on the credit card instead of having cash. Thats really unheard of
Very clean place! Nick slayed my coffin shaped nails and was very patient will helping me select a color. Bathroom was very nice as well and clean. Sanitation is a huge factor for this location while maintaining a great quality staff who produce amazing work! Will be coming back here again.
Great first time experience. Originally went there for Adam, but he was on vacation. Michael took care of me and he did a great 👍🏾 job ! The lounge overall is a great setting ....real cute ! And the receptionist was very nice and proficient! And can’t forget .....very professional 🙂 even though it’s a far drive for me, I’m definitely looking forward to coming back
The treatment if you are Latin is un respectful I made my appointment with 2 weeks in advance no only doesn’t care me the lady didn’t care about me and when I complain she put me away more time no only that I was waiting for 1 hour and she change my technician just in purpose I don’t recomend that place they don’t value as a customer they don’t care when I expose my frustration another employee agráviate with me loud in front of others really don’t go is many more other places around to expend our money with respect
Busy place. Appointments recommended if you dont like to wait. See nick hes great. Place is clean and employees are friendly
Love this place! My co-workers and I all go here. Kelly does an AMAZING job with acrylics/gels. Ive never had another technician anywhere do them exactly how I like and she nailed it ;)!She is gentle and makes them look totally natural. I will definitely be going back to her as needed. You can make appts online but for Kelly, you have to call. Well worth it! Shes great! :)
All the nail techs do a good job. Place is very clean and stations are sanitized after every client. The quality of the work is very good. My nails and pedi last for more 2 weeks. Definitely recommend. The price are standard or maybe a bit more than other nail salons but its worth it. Appointment are a bit hard so you have to book well in advance to request a specific nails tech or get who ever is available but as I said before they are all good.
So I went with Vicky. She is in fact very good. Something I didnt like: they dont tell you they have different prices depending on the brand, OPI is the most expensive one. I dont get my cuticles removed, and Im not complaining but it would have been nice to get a lower price because she didnt have to take 1:30hr to do my nails and didnt have to do all the regular job. It took her 45-50 min to work on me. What I mean is that the price includes the service and the products they use, and I didnt require the full service. Wrapping up, regular pedi is 26( I know what a weird number) and OPI manicure is 30. So my bill goes up to 56, it was too high and I couldnt give her a tip. Im sorry but I just cant, I have a budget and this went outside it completely. I liked it but I honestly dont know if I will be coming back.
I absolutely love this place! I’ve been coming here for years, I personally always see Wee however all techs do an amazing job. If you’re a nail art lover this is the place for you! They just renovated all the interior design and it’s super chic and the energy is always great. Only thing I would recommend is MAKE AN APPOINTMENT! Even though they do take walk ins and sometimes you get lucky, this place is popular and sometimes the wait times can be lengthy (especially on weekends, although worth the wait).
Quality work! All of the staff does a phenomenal job. Paula always takes her time and is a perfectionist. I finally found somewhere that is always consistent and provides great service! Clean and always new nail supplies, never used.
Love the place but dont show up without an appointment. I was told that it was going to be an hour 1/2 for the wait. I walked out.
Prices are reasonable and you get good quality service for the most part. When I got my nails done she did a great job on both my hands and feet. The eyebrow tech however, did a really bad job on my eyebrows. I would not recommend doing your eyebrows here but the nail techs are good.
This was my very first time going there on 10/27 and I received a phenomenal pedicure from Stacey! She was friendly, gentle, had a keen eye for detail, she made me feel welcome and comfortable. Her NAIL ART designs are very creative and pretty! I am loving my designs. I show them off now! Lol!!! To get a fast and efficient PINK &WHITE, see TY. He is knowledgeable, hilarious, and he also is very detailed. Im definitely going back a second n third time! Check them out, you will not be disappointed. I forgot, their prices are to die for! They give you room to tip comfortably!!! Enjoy!
I came here because I had a gift card . I wouldnt necessarily come back again. My nail tech couldnt understand what I was trying to say. The pedicure was great but the manicure left something to be desired, Ive never had a manicure that I didnt have to soak my nails in water first so I dont think my cuticles were as cleaned up as they could have been, he definitely rushed was not worth $15 . Ill stick to somewhere closer to my house.
By far the best! Ive been going there for close to three years. The service is great. The work is outstanding. Are they the cheapest? No! But why would they be? They are the best! Nothing that is above par as this nail place is, is going to be cheap. You pay for what you get. If you are looking for cheap there are plenty other places that could accommodate your need. I highly and without reservation recommend this place.
This place is AMAZING!!! Great customer service and my nail technician Gina was awesome. She did a really good job on my nails.
I absolutely love this place, I think they do amazing nails and nail art but the only reason I took away TWO STARS is because recently Ive been given two different prices, one when I book the appointment and another when I go to pay and then when I go to the front desk the girl is extremely rude. Nail lounge if you read this PLEASE find a new receptionist, shes really hurting your business :/
I have been going to the nail lounge for years. My 1st time leaving a complaint. I got my nails done last week and three of my nails are already lifting. I came to report it to the manager. Her response was things happen and they only cover up to seven days. I have been coming here for years and that was the best response she had. She then ask me to wait until tomorrow, when my nails are lifting. Ridiculous they just lost a good customer. After getting my nails fixed the manager stated I wasnt trying to here her out. I set there and explained my situation to more than once. The tech replaced my three nails and filed them differently from my other nails. I never complained never had a problem until today, this was horrible.
I went to different nail places to do gel nails and I’ve always had a horrible end product. But this nail place works fast and does the job well done. Not only that, they do amazing brow waxing and tinting! Definitely going back and it’s definitely worth it!!
I was quite disappointed with my experience. I had never been before; I read the reviews but wanted to see for myself. The technician was unfriendly and seemed angry that I did not want a gel manicure; instead, I had only requested a regular manicure. I know manicures are fairly quick, which is why I requested it, but she was finished in less then 15 minutes. I did not receive a hand massage and my hands barely touched the water bowl before she started working on my cuticles. She seemed in a hurry to get me out. Also, I understand not everyone is a talker, but not even a little small talk, just silence. It made the whole experience kind of awkward as I watched everyone else around me having conversations with their technicians. Then, as I was leaving, not even a thank you or have a nice day. I actually said bye to the woman at the desk and she ignored me. She just took my credit card receipt and went back to playing on her cell phone. Its a shame the customer service aspect was lacking, I did like the salon itself.
First time going and it was amazing. This is definitely my new nail spot
If you want amazing designs, Adam is your go to to guy.
Love doing my nails here even tho it’s a bit of a drive from my house. Stephanie is amazing. She does such amazing work. Takes her time & cares for your nails.
Quick and great cleanliness but kinda on the higher side in prices
I came last Week Friday for my first time to The Nail Lounge because a Mutual friend from Facebook posted her nails and it caught my eyes. So I went to give it a try and I could finally say I found my place to relax and do my nails with an amazing tech named Adam Which fixed my nails from the horrible job they did at the other Nail Salon I went to The Nail Lounge is spotless Clean and The bathroom nothing to other Nail salons. I will be a return customer as well as Recommend the Nail lounge to friends & family.
Great clean and friendly! A bit pricey but they do amazing work.
Love the staff! Extremely professional and always on time. If you are looking for a natural look or if you want the latest trends... this is your spot! Ask for Long or Heidi😉
I love this place, the people especially the receptionists are friendly and welcoming. My nail tech NiNi is the best!! She knows what colors or designs will make me happy.
I love this nail salon. Angela & Long are my favorite. They have decorated the place so adorable and Kimmy is the best .. she will always help you out.
So Ive been coming here for the last few weeks. Im coming back for Stephanie, finally found someone who can do my eyebrows. She was super sweet also.Both times Ive come, my nails have chipped. I got an OPI gel manicure and it got chipped within a week. I was a little upset. Nonetheless, I got to give my compliments to Kimmy from the front desk. She made feel like it was okay both times I came to fix them. Today she went above and beyond and made sure all my nails were okay. So thank you ! Great customer service ! Will be coming back for sure !
Best place but please make appointments !
Ive had great experiences. I just have a hard time scheduling my manicures and pedicures after one another, because everything has to beefed separately! Aside from that, everyone is amazing!
Love this place everyone is nice. The place is so well organized . Theyre fast and the nail art is on point! Must Def recommend!
Great service, very polite & professional. Nails always look great & last a long time! We love Paola & Michelle! (& the girls in the front who check you in!!)
Wei is amazing!!!! Im so happy I found her
Best nail salon ever. Everyone is awesome from receptionist to manicurist. I drive one hour every 2 weeks to go to my number one girl Nini! ..Im picky! Never dissapointed! Very friendly staff and great work!
Very professional
Best nail salon ever! The workers are super friendly! their designs are amazing and you feel very comfortable! Ive been there with my son before and he was crying and in a bad mood.... since they werent really busy one of the workers brought out her laptop and put kids videos for him to calm him down and they didnt even make me feel bad bout it! I love this place and I would recommend it to everyone that I like!
Gel mani and regular pedi in less than an hour, my appointment was at 5:30, the latest I sat on the chair was at 5:40, lets say, and before 6:00 she was done with my feet. The gel was done in less than 30 min!!!! It seems that I did them a week ago, you can see my nail, gel wasnt done correctly! Cuticle was not removed, nails were not well trimmed and they were not buffered. I went there Thursday and my gel nails are already falling out. Too pricey for the bad service they offer. Literally they just painted my nails for $55
I recently called to ask if I can move my appointment up a little earlier and the did not put the phone on hold so could hear there whole conversation in the back ground. I heard them going back and forth saying just tell her (as in me the customer) that her appointment is her appointment. Instead of the receptionist coming back to the phone to say sorry we cant move your appointment up earlier she came back on the phone and said “yeah she said no”. Very unprofessional. I told them that they can just cancel my appointment as a whole and they said okay fine instead of apologizing. Super rude. Wish there customer service would improve for such a beautiful place. I would rather go somewhere else where they don’t disrespect clients who are paying for their services!
Love JoJo. I get the nail dip powder and pedicure.
Best nail salon!!!! They use only quality nail products and are always up to date on new trends and styles. Adam is amazing if you are looking for nail art.