They are nice and helpful. However its been over a month, ants are still rampant and mosquito chase me to the door. They are coming back in a couple days. So well see.
I truly have my Killingsworth with this company. I’ve had a termite bond for the last 4 years, and this year we were do for a pretreatment. Every seven years we have to treat the entire perimeter to keep those little bugs away.I have had a wonderful experience with Killingsworth and highly recommend that you, give them a chance to earn your business.
Killingsworth is all that and a bag of chips! Weve been using Killingsworth for over 9 years between two houses weve been in, and I cannot tell you how comforting it is to know theyre there. It brings us great peace of mind when we hire them for service. Their quality of work is always fabulous, and weve had termite, pest control, and HVAC work done by them. I know when we replace our water heater, and think about encapsulating our crawl space theyll be most likely who we call. Is it because theyve been the cheapest? Not always. But, their work is something that I never worry about having to call someone else to fix. Killingsworth does things right! The staff is also wonderful. Chris just came and did our pest and termite prevention yesterday, and hes tremendous. He explains everything, and answers all my questions with kindness and a good sense of humor. If I could sum them up in a sentence: Youre killing yourself, if you dont get your Killingsworth.
Kevin did a great job spraying inside and outside my house today. He was thorough and explained the forms well at the end of our meeting prior to my received from Kevin. I would recommend him payment. Chris then came to the door and explained that Kevin was in training and would be on his own on Monday. I was very happy with the service I received from Kevin. I would recommend him.Laura Edwards
Alvaro is fantastic!! Always right on time and super friendly. He always confirms the instructions and is very thorough. He is respectful of our things and property. I feel comfortable and confident having Alvaro in my home. Awesome service all around! Thanks!
Derrick, the technician who serviced our home was very professional, he explained the plan I was on and all the steps of the service. He pointed out areas of concern and made sure I was satisfied with the service.Killingsworth honored my military service with a 10% discount. Much appreciated.5 STAR TREATMENT!!!
My experience was awesome! Alvaro, our technician, was SO professional, polite and helpful. He answered all my questions, and told me step by step what he was doing. He was on time, and did a thorough job. I havent seen this level of professionalism is a long time. I would recommend them to anyone!
The Agent was very professional and friendly. He was very thorough with spraying inside and outside of my townhouse. He is very knowledgeable of the different types of bugs. I showed him a couple of dead bugs I collected after out of town family stay over, he immediately knew what they were. I feel very confident that I chose Killingsworth as my service.
Robbie did a great job with my lawn this summer. He were open and honest, recommending only preventative measures since it was not the best time of year to seed and aerate. I have since signed up for the Gold package for lawn care, and I am very optimistic he will be able to give me the best lawn on the block!
They promptly and politely saved us from a yellow jacket army that made its home in my daughters ceiling and came through it today. They were courteous, gave explanations, and cleaned up behind themselves. Im very happy with their service.
Derrick and Robbie were both personable, professional, thorough and efficient. Although Killingsworth has been our pest control company for over a decade, this was the first treatment at our new home. Since we are in a different area of Charlotte it was our first time meeting Derrick and Robbie. We quickly remember why we stick with Killingsworth....they consistently provide a great service and find the best, most professional personnel. Thanks guys.
Jason, was a pleasure to work with. He was very thorough and took the time to explain everything. He had a wealth of knowledge about the critters I had encountered and was able to asway my fears about those I was concerned about. Ive used other services but I felt this was the most thorough anyone has been. Thanks Jason!
We have had a termite and pest warranty service with Killingsworth Environmental for a few years now. Brandon is our specialist and hes wonderful! Each year he arrives on time, he talks about the service he is about to do, explains where hell be and whats involved, and its a very reassuring and pleasant process. We have pets, kids, and a lot of indoor / outdoor traffic and our home has stayed bug free all that time. The cost is also very reasonable. Its super important for us to be able to work with a company with employees we can trust and who know what they are doing and do a super job.Update 11-16-17 We also checked into their plumbing services and were very pleased once again. Mike Sisk came out to give info and an estimate on options to replacing our aging water heater. He was very knowledgeable and answered all questions. At no time was there any pressure to make a decision right then or to choose one type of equipment over another. That was very much appreciated. Once the completed estimate arrives, in addition to replacing the water heater we may also change out some fixtures and toilets since he was very helpful with those too. Definitely glad we called them.
Kevin, lawn tech :), knows his stuff and provided me with a good understanding of the challenges my lawn was facing and suggestions on how to beat care for it all year long. He was quick and efficient in providing treatment and made sure to clean up any mess before leaving.
The tech who came out, Chris, was very knowledgeable and thorough. He made me feel confident our issues will be taken care of...explained everything. Thank you!
Killingsworth Technician Alvaro Rojas showed up on time, was quick but thorough and took the time to answer several questions i had. He had a very pleasant, friendly attitude and was a joy to have in my house. Nice work Alvaro!
Thomas was great! Knowledgeable re: his job and very friendly. I would definitely ask for Thomas again!Thanks so much for a job well done.I LOVE Killingsworth and all their services!Susie Godsey
We have used Killingsworth for many years. They have always been professional and very helpful. They have services other than pest control and those have been great! The work they did has been complimented by many other service people who have seen their work. We are extremely happy with the service they have provided.
Myles Stewart did an amazing job on my bath fixtures and fixed my toilet. He was very professional and friendly!😊I would highly recommend Myles to everyone! Thank you Myles and God bless you!😊
Killingsworth Environmental sent Kendall Alexander & his dog Avery to my house for a bed bug inspection. The company should be very proud to have such a professional, gracious, and nice employee! I was so stressed & asked many questions but he answered all of them knowledgeably. He also made the process very smooth and I do hope that he’s the one who shows up at your home because you’ll be treated with much respect and caring. Thank you, Kendell!
Alvaro Rojas is an excellent technician for Killingsworth Environment. I look forward to having him expect my home. He is so friendly and kind. My home is bug and termite free. Thank you Killingsworth for allowing me to always schedule my home appointments with Alvaro Rojas.
Alvaro was very prompt, courteous and careful as he treated our home. He listened patiently as I described the types of pests we had seen then applied treatment inside and outside. He explained that we should keep our pets inside for the next hour. I would recommend his work and Killingsworth to anyone who asks.
I had my siding and all hardscapes cleaned. Ben V. did an excellent job! The house veritably shines! I got a high quality service, worth the money. Ben arrived promptly, was courteous, and even helped me with moving some heavy items off, then back on, the patio. Will use Killingsworth again.
We’ve been using Killingsworth for the last 3 years and couldn’t be happier. They provide great services and hire the friendliest and most helpful people ever. Phenomenal customer service. Couldn’t be happier.
Jacob came out to begin service on our house for the year. He was very professional and helpful. He went out of his way to make sure that everything was done that we needed done. Because my husband travels, we got the bed bug policy, just in case. It was more affordable than other companies.
Our company called Killingsworth after discovering that our offices were being invaded by ants (in Dec!). Jimmy arrived on time, did a complete site inspection, and provided us with a couple of maintenance plan options to keep us pest-free. He was very professional and knowledgeable, and the plan options were affordable. Im certain this will be a perfect partnership for our company. Thanks so much, Jimmy!
Always excellent service from everyone at Killingsworth! Each technician and sales person has been honest and helpful right from the start. I highly recommend them to all of my local family and friends
Jacob came out this AM to perform our annual pest inspection. He was most pleasant & very knowledgeable. Did a great job. Killingsworth never disappoints with the people on their staff.
As usual, Chris was friendly and informative - great company representative...he continues the 13 year tradition of excellence that I have experienced with Killingsworth. If u are researching and comparing to competitors - please save yourself time and money...the do the job right year after year. They hire great people who enjoy what they do and do it well.
We have been with Killingsworth since 2001 and are quite happy with them. Besides doing a very thorough termite etc spray and warranty they also check our crawl space to be sure all is nice and dry. If we ever see a critter inside or even in our covered porch, we call back and they come immediately and the problem is solved. Very good service!
The representative Robbie V. was on time, polite and very informative. He took time to measure our yard and gave us details to best fit our property. Was very pleased with the service call today.
Jacob with Killingsworth was very courteous and listen to all my concerns. He came into my home and did his job and left as swift as possible. Will recommend Killingsworth to my friends/family.
They are always prompt and professional. If you are not satisfied they will gladly come back to fix it. They never make a mess. I recommend them for many environmental issues you have around your house.
Our service person, Jason, was professional, polite, thorough, and explained much of what he was doing. He reviewed the documents to make sure they were understood. I was impressed with the way the appointment went and how Jason conducted himself.
What a professional, knowledgeable, kind young man! Alvaro was prompt, helpful and took care of our problem quickly! Killingsworth is very fortunate to have such a great employee. Kudos to you, Alvaro!
Jacob was attentive to my concerns and followed up well to my questions. The office was even able to get my service scheduled earlier than originally planned. Overall The Big Green K has done a great job servicing my home for over 15 years.
The star is for the workers. They are awesome. They will work with you to make sure things are done well. Caleb did a great job, the manager is awesome, very humble and knowledgeable.
Considered three different companies that used hot water extraction. We went with Killingsworth based on the experience with the sales person, explanation, and local reputation.Thomas, the technician, was awesome! He was both personal and professional and gave us great confidence. His experience and dedication to doing a professional job was apparent. The carpets and rugs look brighter and new again. More importantly they have been thouroghly and professionally cleaned. Thank You Killingsworth!
Jimmy was courteous and polite. Explained the problem with my furnace and gave me the options of how to fix it. He was not pushy and trying to sell equipment. Very honest! Thank you Killingsworth!😊
Very informative and helpful. Offered several lawn care options and explored pricing for each option. Offered realistic time expectations for visible results.
Jeremy Knight (mold specialist) was an excellent representative of Killingsworth. He was on time, had good manners, explained things well and took care of the dehumidifier replacement in quick order. Thank you, Killingsworth!
We have been customers of Killingsworth for 17 years and wouldnt dream of using any other service. Employees are always courteous and professional! Great company to work with!!!
Great company to work with. Show up on time and will not leave until job is done. They actually take the time to explain to you the issue and what caused it and how to prevent going forward. Highly recommend.
This was our first experience with Killingsworth. Our service guy Derrick was very knowledgeable and explained the services. So far were pleased and even recommended them to a neighbor.
Appreciate the honesty during the service call for my heating system. Kendall was very good at explaining things to me and what to watch for during the service. Look forward to having them back in the spring for A/C inspection.
I cannot believe how great my lawn looks! I really didn’t think that they would be able to tackle a lawn my size as quickly as they have but they have proven me wrong and it’s all thanks to Freddy. It’s easy to spot someone who cares about what they’re doing and he is a prime example! Thank you, thank you, thank you!!
I have been using Killingsworth for several years. Theyre always professional and courteous. Their follow through on issues is prompt and thorough . My favorite technicians are Alfaro and Derrick . They both offer tips on prevention and Killingsworth services.
Killingsworth was extremely responsive when I reached out to them about a possible termite issue. Pete came out to inspect the property the next day and confirmed issues. He did so quickly and was able to provide an estimate right away. There was no pressure and he was very knowledgeable in the pests and treatment. I can see why this company was recommended to me and I did sign up for yearly service and treatment. Will recommend to anyone needing pest control.
Been a customer for several years. They never gave me a problem if I needed them to return. Always nice and professional!
So far, we have had a very good experience with Killingsworth, we have used them for various projects. Their services and customer service have been great. I am happy to recommend them.
Tech was on time...did a good inspection, explained what he did, first class operation. Had some major work done a year ago.... I am satisfied with their work. Word of Caution... There are crooks out these, use caution when having work done, I was sold on KWs warranty and others feed back that was posted on work quality.
Arrived at the time given. Was courteous and professional. Answered all questions and provided a complete and thorough evaluation and services to be provided. Very pleased.
Chris was very professional and knowledgeable. Great job. Robbie was very personable and knowledgeable. Able to answer our questions. Great job.
Easy to work with and always responsive. Derrick was really knowledgeable and explained everything. Great guy and great company.
Brandon is very pleasant and knows a lot about wildlife. He did a very thorough inspection and identified the problem we were having. Thanks for doing a great job.
The guys that did my insulation could not have done a better job or be nicer. I will use Killingsworth as much as possible. Had my Minisplit put in by Killingsworth and the bed bug inspection as well. I plan on using electrical and plumbing for more projects . Wish you had painting division .Insulation made a difference in comfort in the house immediately.Thank you for your service.Karen
I have used Killingsworth for almost 10 years. Great service at a good price. The technicians are always polite, on time and knowledgeable. Highly recommend!
Jacob was friendly and knowledgeable about pest and termite control. Was also patient with answering all my questions. Highly recommend!
Drew Cochran did an excellent job at our home today! I have some persistent ants. Drew is always so kind, patient, and thorough.
We are very happy with Killingsworth and we will recommend them to everyone! Jacob is doing a great job for us and is very friendly and also very thorough. He is a professional who knows what he is doing. We are very pleased with him and with his service.
Great customer care. Their techs are professional, knowledgeable and reliable. I am very happy with their services.
Drew Cochran has been incredibly helpful! His advice, guidance and quick response to our calls have really impressed us. Id recommend Drew and Killingsworth to anyone needing lawn care and pest control.
Mr. Rojas came to my house to do a treatment. When he arrive he was a very polite man and respectful man. He explain to me what he was going to do that day. I would recommend Killingworth to family and friends and ask for Alvaro RojasMr. Rojas had assistant with him Mr. Fletcher he was also polite man and respectful. These two men I would highly recommend them both to family and friends
Alvaro is a great representative for Killingsworth. He is very knowledgeable and professional.Brandon did a standout job with my carpet cleaning.Great job Alvaro! Thanks for your help!Jason was very personable and informative. He did a super job. Thanks Jason!
Service rep arrived in expected time zone. Went up into attic performed necessary maintenance quickly and quietly with apparently no problems.Rep was efficient and polite. Highly professionally as I have experienced with the Techs in your employ
Jason Newman was polite and professional as he went about his business today at my home. I appreciate his thoroughness and he did a good clean up of the job site before he left.
Professional. Quickly identified problem areas, explained the process and costs involved. Answered all questions. Very nice people. We have used their services before and have been completely satisfied with the results. Look forward to getting rid of these pesky furry freeloaders safely. 😊
They do a professional job and answer any questions you may have. Ronnie was very helpful and courteous. I hope he comes back to service my house again.
We noticed that our heat was not working and we thought it was the thermostat so we called Killingsworth. Someone was able to come out the day we called. Tony Kannenburg was the technician that showed up for the call. We explained what was going on and Tony said it wasnt the thermostat. He went under the house and found out that there were several wasp nest in our exhaust vent which would not allow the heating unit to run due to a safety feature. Who wouldve thunk? Tony came back in the house and explained the situation to us and stayed for about 20-30 minutes to make sure our heating system continued to work. Tony was very professional, knowledgeable and friendly. Our system is still under warranty so there was no charge for the visit. My husband and I were so impressed with Tonys knowledge with our system that we felt the least we could do is buy him lunch! GREAT customer service Tony, keep up the good work!!
Great experience! Alvaro was very kind and informative! He even took the time to call the office and lower my pest control contract price, since he knew that our HOA has a contract with Killingsworth that qualified me for a discount. Thank you Alvaro!
Very friendly, informative and professional. Would have liked to have been informed of the preparation on my part in advance though.
Technicians are always friendly and courteous. I am petrified of bugs and they always go above and beyond. Always happy with their service!!
Derrick was prompt, personable, and very thorough. He found wasp nests that we didn’t know we had! We will continue to use Killingsworth for our pest control.
I had a plumbing emergency and Killingsworth Environmental had Josh here in less than an hour. He was a professional in every aspect. The job was done with skill, care and efficiency. I highly recommend Killingsworth and Josh!
Awesome service continues. Jeremy is always so helpful and informative. Definitely money well spent.
Killingsworth is excellent! Been using them for over 10 years now. Always on time, fast and efficient service. Brandon Owens is very knowledgeable and professional.
Jason arrived very promptly on time and worked quickly and efficiently. He was extremely courteous and polite. Very glad I do business with Killingsworth and they hire people like Jason.
Extremely professional & polite service technician. On time and delivered on services as promised. Fully disclosed & explained all agreements and services provided. Guaranteed work in writing. Sales rep and manager each oversaw the techs work during service. Cleaned up thoroughly. Price was fair for services and guarantees received.
Jacob was friendly and professional. He and his partner showed up on time, they explained to me what they were going to do, and answered my questions. The drill holes (for termite treatment) were evenly spaced and filled in nicely. He took his time and did a thorough job. When the job was finished, he explained the documents I had to sign and invited me to call if I had any questions or difficulty. It was pretty straight forward and the kind of service that every customer should receive!
I have lived in Concord,NC since 1996 and Killingsworth’s is/has been the best pest exterminating company I have used. They are consistent with their work ethics. Mr. Richard Jones answers all my questions about Nats/Earwigs. I have phobias about any kind bug. He is very professional and nice and knows his bugs. I appreciate his patience answering my questions. Thank you Mr Jones.
We just had our AC serviced by Anthony he was very polite and knowledgeable answering every question we had. Both the Technician Anthony as well as the price were excellent! Thank you.
Myles did a great job was on time and was professionalWould recommend him to anyone.Thanks againAlso Cory and Miquel did great work on the encapsulation job and the electricians.Thanks again.
Alvaro Rojas......came to our house on time, for a spraying. He was very professional and did a great job.We would like to use this same person for all of our needs from the BIg K.Thanks again Alvaro for a great job.Dennis Keene
Ive used Killingsworth Environmental in the past with the same results. 100% satisfactory. Myles(and Killingsworth) went above and beyond the average customer service care with my house situation. Thank you!
Jason was a pleasure to meet. He was courteous and prompt. He explained everything that was scheduled for my visit. He is an asset to the company.Carla Willis
Our tech was very knowledgeable and made us feel comfortable with our options. Always friendly and spoke to us in a way we understood the process.
Alvaro Rojas was my service provider. He was extremely thorough and professional. When he found evidence of old termite damage outside a window, he did a great job of explaining (and showing me) why it was different than another place that was just water damaged. He provided the report via of email as requested almost immediately. The office staff I contacted to set up the inspection within two business days. I definitely recommend Killingsworth and will be using them to protect my home. And thank you Mr. Rojas for providing such excellent service!
Customer service is a BIG deal. Zach delivered on EVERY level, in spades.The service we paid for was pest/insect removal. What we received was ultra-friendly service and super timely, kindness to our kids and dog, and my wifes confidence that well no longer have spiders & centipedes as our roommates. And lots of dead bugs.My only complaint is with Google - they wont let me give 15 stars.
Did you know that Killingsworth will discontinue your service if your request is to not have people servicing your property while youre not home and give you a heads up (like they had been) before coming out for your appointment, especially if running late? Sorry that my expectations (based on the service you provided the first year) were too high to meet.The 2 stars are for their technicians - they were great. The office personnel and the egregious way they terminated my service of 2 years is the genesis of the - 3 stars. I guess they have that much business they can afford to throw customers away versus identifying where they might have contributed to the problem.
My experience with the Killingsworth environmental inspector was very pleasant. He displayed a very high level of knowledge and he was very professional and pleasant to deal with.
Kendall, Whitt and Jonathan came to do what could be a labor-intensive repair to my aging upstairs ac unit. They were prompt, fast and as always, explained the issue and how they fixed it. I am so glad I found this company!
Ive worked with Brenton to treat bed bugs at an apartment complex multiple times since September to present. He has always been helpful to tenants to explain what needs to be done to prepare the units, supplied bags as necessary for personal items, and helped move furniture as necessary. He takes the time to talk to tenants and performs the service professionally. He always gives extra effort where needed. Yesterday he helped me throw extra trash in the dumpster and clean out a unit, which was not part of his job. I have enjoyed working with him on this project.
Alvaro was great, very courteous and explained the process and what he was going to do. He told me how to contact if I had issues and was a great representation of Killingworth!
Pete came out to service my HVAC system. He was very professional, thorough, knowledgeable and honest. Would highly recommend!
Derrick was prompt, courteous and professional!Jacob was prompt, polite, thorough and kept me informed throughout the entire process. I would definitely recommend KillingsworthRobbie also provided professional and prompt service!
Comprehensive services at fair prices. My experience today with their HVAC technician was particularly satisfying. This Realtor will continue to recommend Killingsworth Environmental.
Our technician, Jason, was thorough, patient and gave clear and concise explanations. I have used Killingsworth for over 25 years and plan to remain a customer.
I’ve used Killingsworth for years. Brandon was on time, efficient with his time and friendly. I highly recommend them.
Always impressed with this company, from the receptionist to the technicians! They always do a great job and know their products and services. Respectful and friendly.
I had a great experience with Killingworth from beginning to end! They were extremely courteous and professional!