I was having an issue with my Microsoft 365 apps. All of the apps were disabled and I was not able to activate them. Spent 4 hours on live chats and phone with Microsoft trying to resolve. Lots of non-English speakers and no progress. Kept being promised to be connected with U.S Support but never happened.Got tired of that approach and called Brad at CTS. He explained how he works (and very reasonable fees) and got right into my issue. We worked online. 45 minutes later he had the problem identified and repaired. Explained what he was doing along the way. Very pleasant to deal with.Everything working great now.

What a wonderful person to call when confused about how to move forward with all the latest technology. I appreciate his professionalism and help with all our tech needs, especially during this pandemic. We will continue asking him to come back.

Brad went above and beyond to help me identify and resolve server connectivity issues. He is kind, extremely responsive, and explains things in a way this computer-UNsavy customer could understand. I wouldn’t go to anyone else!

Super experience with Brad getting my laptop back up and running. Very fast turnaround, affordable pricing, I cannot recommend too highly.

Very pleasant to talk to. Professional guy. Knowledgeable and able to listen and communicate well. Helped me come up with a strategy to solve my problem.

Mr Copeland saved the day for me. He met me at my home as quick as I could get there and showed me how to fix my computer. His commitment to teach along with his knowledge and skills are of tremendous worth to those who need his services and want to learn. I have experienced his skill and recommend him to you. Mark Nekola.

Great service that went above and beyond what was expected. I received a prompt reply to the online contact form. Brad worked hard to diagnose the problem I was experiencing and he provided several helpful recommendations. He even followed up with an email after a few days to see how things were going. I can figure out many things related to technology, but its great to have a friendly expert available when they are needed. Thank you!

Brad provided excellent help to me as I was migrating files and data from a backup drive to my new Windows 10 PC. Scheduling an appointment was easy, plus he was right on time. He understood what I needed to do very quickly and resolved my problems right away. He explained things clearly so that I understood what to do after he left. He also introduced me to several applications that have made getting up to speed in Windows 10 much easier. I highly recommend Brad!!

I emailed Brad as my MacBook Air had run out of storage, would not backup, not update and had crashed. He told me he would look at it the same day, but first suggested a way I could fix it. His suggestion worked. Good as new. I will definitely use in the future!

Brad was incredibly helpful at showing me how to negotiate a difficult problem on my Macbook. What I appreciated most was that there was not a hint of condescension at my lack of technical skill. I left the session knowing how to handle the issue in the future. Outstanding service, Thank you!

Brad is a top notch tutor. I came in with very little computer literacy. Brad was patient, professional and extremely helpful. His tutoring style and approach was tailored to my needs and experience level. I feel empowered and confident in my growing computer skills. Hes a Godsend. Highly recommend his services. You wont be sorry.

Brad was very patient and able to rectify all my computer issues quickly with appropriate explanation so they wouldn’t happen again. His services are a great deal and he is very professional. Thank you for the help, it’s much appreciated!

Brad was so very helpful and taught me patiently. I was able to clearly learn the scanning/e-mailing skills that I needed. I will definitely use him again.

I recently transitioned into retirement from day to day operations in a commercial real estate firm. Brad was an enormous help in setting up my home office. He assisted me in all facets of the set up, from advising me on the purchase of hardware, to the installation of the appropriate software and security systems. Brad is knowledgeable, enthusiastic, a great teacher, and provides excellent and timely service either remotely or in person. I recommend him highly.

Brad is amazing! I needed assistance replacing operating system on an old HP TouchPad and Brad found a way to complete this quickly! He is knowledgeable and professional and I would highly recommend this service!

As a small business owner, Consumer Tech Support has been a valuable resource for resolving all my computer-related issues. Brad has always been very prompt, professional and courteous in all my dealings with him. I would highly recommend him for any tech support needs.

Brad was an enormous help to me in assessing and fixing my printer and laptop connection problems. He spoke in clear language I could understand to help me understand how computers think and communicate. Brad was easy to book an appointment with and his rates were reasonable. I would definitely use Brad again.

Ive been using Consumer Tech Support for a couple years now, and have total confidence every time I contact them that my problem will be solved. Brad is knowledgeable, personable, and reasonably priced. I highly recommend CTS.

Brad came at really short notice and helped me with several things. He was easy to understand and explained things in simple language. He even helped me over the phone. I would highly recommend him for any computer or other issues involving electronics.

He is helpful kind and really cares

Very helpful, prompt and efficient service. Absolutely recommended if you are looking for reasonable tech support, and definitely will hear from me again next time there is an issue. Thank you!

Brad is a tremendous resource for me. He is extremely knowledgeable and has solved my computer issues quickly and completely. I recommend Brad to anyone without reservation.

Thorough, patient and explains things clearly.

Brad is so kind and knowledgeable. AND most importantly, he owns my problem whenever I call. It is rare to find anyone in todays world who is so responsive.

A little background; I am 73 yrs old and not to technically endowed. I use my computer for a number of tasks for social activities, personal banking, travel,etc. etc.. I have been using Brads services on and off for at least the past 5 years for a range of problems from simple lack of knowledge to other more complex(for me) snafus. Brad has always treated me with respect and patience while taking the time to explain in layman,s terms what is going on! I sincerely recommend his service to everyone novice to business users. I know you will be well satisfied!

Been using him for years for both my business and personal computers.Always easy to schedule, Brad teaches me protection and maintenance and charges so reasonably, that I soon realized to rely on him instead of wasting frustrating hours trying to figure out solutions, and then wondering if I really did.A great resource.

Brad is patient and doesnt talk down to you. He is prompt and reliable. Hes able to fix any problems that I have had on my computer. I would recommend him to anybody.

Very helpful - willing to go out of his way to advise and assist. Thanks!!

Brad has the knowledge, resources and commitment to solve your IT problems. He is great to work with!

Brad has been a huge help to us on managing our tech needs.

Brad was very punctual, competent, efficient, friendly. We are happy to be his new customers. Strongly recommend!

Our business has used CTS for several years, Always Fast and Reliable Service!

Ive been using Consumer Tech Support for computer issues for my small business for several years. Effective, reliable, trustworthy service.