I contacted Minneapolis PC Repair about a pc motherboard issue. Malcom was quick to respond. He was able to stop in, switch hard drives, connect a second monitor and diagnose an email problem. He is very professional and I would recommend this company for future projects.
I had a great experience getting my mothers laptop fixed with Minneapolis PC Repair. Malcolm is a super nice guy, very responsive and upfront about everything. Price came in cheaper than sending the laptop to Dell and a LOT faster. 100% recommend this business.
Pretty much a perfect experience with getting my Pc repaired. Got it done in barely over an hour and the price was great. Will be coming here for any pc repair Ill need in the future!
Very good value, exceeded my expectations and was educational. Keeping me updated on the progress was very reassuring, would highly recommend.
Malcolm was so wonderful to work with. He was responsive, attentive and answered all of my questions. I have found my computer person! It is important to note also that even after the completed service he has continued to help me through little glitches with just a quick text. I will be telling everyone I know about Minneapolis PC Repair!!
If I could give Malcom more starts, I would. But 5/5 will have to do I guess.Ive got a high end gaming computer that was specifically built for flight simulation in the P3D world with PMDG add on aircraft. I started having issues with it and also had issues with Microsoft 365. I summoned Malcoms help for the 365 issue mainly, to help me find the root cause as to why I couldnt reinstall it. Not only did Malcom figure that out, but he also fixed a different issue with the P3D flight simulator application as well and got me back into the virutal skies. Honestly, I thought the P3D issues were going to have to be resolved by P3D support. But Malcom, being the expert that he is, figured those issues out as well. He went above and beyond.Malcom isnt your ordinary corporate IT guy. Hes the one those guys all go to when they cant figure stuff out.Highly recommended and Ill be a return customer if the P3D flight sim application ever starts acting up again. This guy knows whats hes doing and will get your machine up and running again, better than it was before.
Malcolm was very responsive and kept us in the loop as he worked on our PC. Quick turnaround and a reasonable price. He was a pleasure to work with!
Wow!!!! Customer service is a rare commodity these days. But Minnesota PC Repair helps you remember when service providers were customer centric. Minneapolis PC repair featured prompt responses, highly skilled technicians, great communication and very reasonable pricing. My Apple MacBook Air was quickly diagnosed and repaired. I will be taking them another of laptops next week. Highly highly recommend Minnesota PC repair. As an IT professional I am a tough customer but Minnesota PC repair is fantastic.
Malcolm provided a professional high-quality repair job for my PC. His service was rapid, delivered on time, and exceeded my expectations. He is willing to work extra time to keep his customer satisfied. It is great to have a responsive computer expert, like Malcolm, here in the NE neighborhood.
Excellent customer service. Definitely knows his stuff and helped diagnose an issue without needing to take the device in. Very good at talking me through any questions or gaps in my knowlege. Will return with any future PC issues!
I was having problems with my computer and found this service online. Since I am a senior citizen, I walk a tad slowly, since I am computer illiterate. I found this owner to be very professional, knowledgeable and patient with me as I explained my problem. What I really appreciated was his patience. The turn around time was amazing, and the price was good too. I would not hesitate to refer him to anyone who needed computer services.
Thank you Mpls PC Repair! They were a huge help! They worked around my bonkers work-from-home schedule, quickly and easily diagnosed the problem with our computer, and then fixed the issue for an afforable price. They also took the time to show me several programs and tricks to help me work smarter, not harder.
Malcolm helped with a laptop for my son for distance learning. He set everything up perfectly and it has been so much better than the school issued one. Highly recommended!!
Malcolm not only is a cool guy,but helped me get my dead laptop back up and running after I dropped it and damaged the screen! He not only replaced my Lenovo screen, he also updated my operating system to windows 10 as I was using windows 7 and apparently it was not going to get any further updates after January, so that saved me the possibility of getting malware and being hacked! I truly appreciate his hard work for my issues, and the turn around time was the same day that the replacement screen came in!Highly recommended and fair pricing as well!Thanks again!
My PC refused to boot up, and I thought it was a loss, but in less than 24 hours Malcolm had it not only running, but optimized the file system so it operates more efficiently and is easier to use. Thank you, thank you!!
Malcolm fixed my computer quickly, was knowledgeable, and provided great customer service. Highly recommended.
Last Saturday my laptop updated Windows 10 and promptly crashed the system. I was stuck in an endless blue screen reboot loop. Running diagnostics and a system restore still brought me back to the blue screen.I use this computer in business so my panic was off the charts. Not being optimistic about a repair - especially on a weekend - I called Minneapolis PC Repair and within 2 hours dropped the laptop off for repair.Later that afternoon I received a text from Malcolm with a photo of the laptop - booted up - with the desktop as it was before the crash! My greatest fear had been that the operating system would need to be re-installed - which would have made program re-installs a time consuming and cumbersome task. I think that lesser qualified repair professionals would have taken that shortcut, but Malcolm came through spectacularly.If I could give 10 stars I would. Dont waste you time or money with anyone else - these people are the best in Minnesota.
Malcolm is the best! He recovered our family photos from a hard drive that we had been told was a lost cause. Sometimes I think about breaking computer-y stuff just so I can look like a hero when I know the right person to fix it.
Malcolm is always efficient and thorough. My laptops and desktops get used and abused and I am glad I have someone to fix my Macs at my business and home. He responds quickly and therefore I have no gaps in my workflow.
I borked my gaming PC and called Malcolm after a Google search for help. I was pleasantly surprised — okay, amazed — that he was willing to spend time talking through the issues I was experienced over the phone a bit before he ultimately recommended that I drop off the machine for him to look at. He fixed my computer in a day and went above and beyond in giving me advice for keeping it running well in the future.I cant recommend him enough.
My laptop need a tune up and cleaning. Malcom did a quick turn around and my laptop works great again!!!!
I am happy to say Malcom saved my computer. I am lazy about back up. When my computer would no longer boot I was panicked about losing my entire body of photos. I called Malcom. We arranged an 11am drop off. He was finished by 4. The hard drive was corrupted. He was able to save it. I now appreciate Nd respect the importance of BACK UP. Malcom is friendly, professional and an expert at what he does. I now have an external drive. Thanks Malcom.Highly recommend his services. I expected a large bill and was thrilled with what it cost as well.
Not good love to message for somebody to call me back and nobody ever called me back not a good way to run a business