Top quality Service – Miracle cured water-stained crushed light mint green velvet!!! John and the team were very knowledgeable on the fibers/fabric they were dealing with and exactly how they needed to be treated all the while being clear on what to realistically expect. They did an over the top amazing job and were extremely professional and made our interior design firm look great to our client in the process! Saved us a lot of money in upholstery!! Best in NY!!
About three years ago I had my carpeted stairs cleaned by a nationally-known carpet cleaning company. I figured I was in good hands. A young, inexperienced worker showed up and essentially did little more than soak my carpet. I called to complain and another worker showed up and did a little better job. Over the past few years, my carpeted stairs got more and more soiled. On the verge of replacing a perfectly good but dirty carpet, I heard of All Clean Carpet on the radio and decided to give them a try. I called and spoke to one of their very helpful staff and set an appointment for a cleaning. I stressed to them that the stairs were very soiled and I needed them to be thoroughly cleaned. Come the day of my appointment, the cleaning crew of three, including the owner John, showed up promptly and went to work on the stairs -- and they worked!! My carpeted stairs are now spotless and I could not be happier!! I will recommend All Clean Carpet to all and any of my friends to use for their rug, carpet and upholstery cleaning needs -- instead of the advertised nationally-known company who did a less-than stellar job. No comparison between a big company that sub-contracts out their jobs and a smaller company where the owner himself comes and does the hard work. Thank you to John, and the efficient office staff at All Clean Carpet. I look forward with confidence to using their services again and again.
This is the first time I’m writing a review where 5 stars isn’t enough…I would gladly give 7 in this case, There were more than one challenging stains on the carpetr and yet the task was completed with kindness and efficiency by this consummate professional for a reasonable fee. John with George and Luis describes themselves as having a work ethic. and with an easy scheduling on their office staff Susan and Kim together with Julie nobody could beat them......
We have used John and his team for many years in both Southampton and Manhattan. They are magicians when it comes to cleaning. They always show up promptly, are professional, explain their process and then move forward. Most recently, we had a ceiling leak brown water on a white rug. John came out immediately and cleaned the spot, leaving no marks at all. I cannot say enough good things about the office staff as well! Always friendly to work with!
Easy to schedule, gave prompt quote. They were honest and did a great job. We thought we were going to have to replace the carpet due to pet stains the housekeeper couldnt get out. But they saved the carpet and it looks like new! Thanks, Kim for all of your help!
I’ve used All Clean twice now and have been very pleased with the result on both occasions. Great service too.
John and his whole team do a fantastic job cleaning difficult to remove stains on delicate fabric. they are extremely polite and professional and I would recommend them to all my friends. They also have very reasonable prices.
We had a bad spill on a white carpet over a holiday weekend. John was super responsive and had his guys there at 9am Monday morning. They did a great job, took out the stain and then helped me rotate the carpet before leaving. Have to love this level of customer service.
These guys are awesome! Been using John and his team for years for both routine cleaning (they come about every 6-months - we have a lot of white) and emergency cleaning when a dog has an issue or a friend launches wine. (theyve cleaned them all...them all!)The key to AllCleanCarpet is that they care. They care for and respect the customer, your home, and your belongings. Everyone is outstanding from the office thru the teams that perform the service. Ive recommended them to friends and they have all been thrilled with the service.I have a high bar on providers that we use to maintain our home, Im rarely thrilled. AllCleanCarpet, Im thrilled.I love these guys! (John & Team, Thank You)
John is very efficient and polite. He always aims to please. I always can rely on him. Thank you for all you have done and for all that I know you will do in the future
A MIRACLE today was performed by JOHN ! He removed footprints of asphalt from 2 of our carpet !!! ALL CLEAN CARPET is the BEST ! Very responsive, caring and very professional and really nice guys as well . I wouldnt use any one else .... THANK YOU John
I have been using All Clean for over 5 years and could not be happier with their service. They are always on time and very professional, explaining options, providing guidance and making sure I’m satisfied. At their most recent service they successfully cleaned and removed stains in several places where our dog had “tummy troubles”, including a light colored runner. I highly recommend.
Had a scheduled appointment. No one showed up. Called the place, pointed fingers… so unprofessional.I’m surprised about their other reviews.
I had neglected this rug for years and was concerned if it could be cleaned with care. I could not be happier with the results as well as the professionalism of the team and their help with the timing of my delivery. They will definitely be my go to from now on.
Ive used All Clean Carpet a few times and am always blown away by their professionalism and skill. They were originally recommended to me by B&B Italia and they have not disappointed. Most importantly, they always somehow remove stains that Im convinced will be the death of my white rug or couch. But theyre also extremely responsive, helpful, and fast. From the person who answers the phone, to the person who shows up at my house, to the owner of the company, every single person is a pleasure to deal with. Its truly a rare treat to work with a company that does their job so well and is so easy to work with.
All Clean Carpet is the best! Red white, dog problems, they can remove it all!
John and his team are very professional and reliable. They have done an exceptional work for us in Scarsdale and Greenwich. We trust them for the most difficult jobs. Were super happy with their service and miraculous methods. A pleasure to do business with All Clean Carpet, we highly recommend them!
Ive been working with All Clean Carpet for almost a year for my bosss needs. They have cleaned a variety of area rugs and wall to wall carpeting throughout the home on at least 6 occasions. A new puppy at home had us calling All Clean more often than we had liked! :) But with each clean, the team went above and beyond. The rugs looks like new each time. Kim is super responsive and friendly with every interaction. She makes the process easy and stress free. We would highly recommend All Clean Carpet!
Team was knowledgable, professional and did a good job
Very pleased with the service I received from All Clean Carpet. They arrived right when they said they would and very quickly and successfully removed a large stain on my daughters bedroom carpet. Extremely professional. These guys really know what theyre doing. Very friendly office staff and field crew. I highly recommend!!
Good Morning Kim,First of all, and most importantly, I must thank you and everyone on the All Clean Carpet team. I am thrilled with the cleaning that was done yesterday to my rugs and upholstered furniture. Jorge did a spectacular job. And, what a nice person he is! I could not be happier.I am hoping that you can email me a copy of the receipt marked paid so that I can submit it to my coops management company for reimbursement.Much appreciated,
All Clean has been cleaning and fiber shielding my carpets and furniture for 9 years. They are extremely responsive, professional, on time and very honest about what they can do. However, even when they are doubtful they always seem to come thru with an excellent job.I have worked primarily with Luis and Jorge, and more recently with John. They are personal, efficient, very honest and they go above and beyond what you expect. And they have taught me what to do and what not to do with carpet and furniture problems. AND, I am not a person who usually writes reviews.
I have been using All Clean Carpet for 6 years and my experience every time has been excellent. They are quick and do a great job! They are professional and always responsive with any type of job or timeframe. I have used them for emergency service (my child got sick on the couch after drinking milk!) and they came within hours and no stain was left on my light gray upholstered couch. Thanks All Clean!
They cleaned the biggest ink stain out of my carpet! They were great! 10/10 recommend.
They are terrific. They removed stains that another cleaner said couldn’t be done. And they were so nice about moving furniture and replacing a rug with one they cleaned. Would not use anyone else.
All Clean has done several difficult and seemingly impossible-to-clean carpet cleaning jobs for me over the years and has always astounded me with their excellent and thorough work. They were even able to clean and make silk rugs that I thought were lost forever (due to my aging dog who had accidents all over the apartment in his final years) look like new. I trust John and the All Clean team to recommend the best course of action because they care about and are always looking out for their customers’ interests. Thank you guys!
These guys are FANTASTIC! Not only is their work stellar but they are timely, professional and go the extra mile to help. I was once in a jam renting an apartment and found a large horrible stain on a fairly new rug-- they came over last minute to help and got it out. Incredible service and they really know what they are doing. Office staff is great too. I wouldnt use anyone else.
I have been working with All Clean Carpet for the past eight years. They have been servicing my clients’ high end furniture and antique carpeting. John is very knowledgeable and his office staff are so pleasant to work with. I highly recommend All Clean Carpet. I wouldn’t trust any other company to clean and care for estate furnishings.
I have only AMAZING things to say about John (owner) and his team at All Clean Carpet. From start to finish it was nothing but super responsive and professional service. I called in the morning and spoke to Susan (who was lovely), and by early afternoon I had the owner and his team at my house assessing my emergency carpet situation. I was impressed by the thoroughness of the on-site appointment, and I really felt the care and thoughtful approach by John and Luis. I was presented with several options, I chose one, and the carpet was treated on-site - same-day. Althought still wet, I can tell that the stain is going to come out. Seems like a small miracle. All Clean is the ONLY company I would trust with any carpet or area rug mishap/stain/emergency. Super happy with the service, and suggestions going forward. I plan on protecting my rugs as well so to avoid any future issues with stain removal. Thanks so much for today and be well.
They were a pleasure to work with! Professional, polite and followed all Covid protocol. They got out some really old tough stains and left everything looking new. Very pleased.
I call All Clean Carpet every few years to do a comprehensive cleaning and protecting of my townhouse. Its a big job and I find them to be very professional and responsive. The quality is very high. They keep records each time so they know exactly what I need them to take care of. A pleasure to do business with All Clean Carpet!
All Clean does an excellent job cleaning up after my pups. My rugs always come out looking great. Susan Grimm is responsive and very helpful getting my appointments set up. Shes a pleasure to work with. The professionals who come out and clean the rugs are also very courteous, punctual etc.
Ive been using All Clean for a little over two years now and they never cease to amaze and impress me! Just the other day I called about a carpet spot stain and from the start, Kim was ready to help; she even went out of her way to squeeze us in for an appointment the very same day! Their customer service in unbeatable from the moment you call to the entire appointment with their extremely talented and sweet service team and even after, their invoicing is prompt and correct, always. They can truly get out any stain imaginable (thankfully because we have plenty)! Thanks All Clean for the excellent service every time!
All Clean has been cleaning carpets and upholstery for me for some 15 years. I don’t know of a firm that does a better job than they do, not only in conventional cleaning, but also in stain removal that borders on the miraculous. As the owner of two dogs and often the host of many more, they have been lifesavers. I have also always been impressed by their in-depth knowledge of various fabric types and materials and the highly professional advice they give. They are the only firm I would use. In addition, the office is exceptionally well run and they are highly reliable. It is a pleasure to work with them.
All Clean did a great job of getting stains out of my rug and couch. Luis and George were on time, professional and efficient. Second time using this service and very pleased.
As an interior designer for more than 20 years I have worked with several carpet cleaning services. I highly recommend All Clean carpet. Their technology and professional and value outshine the rest . They are excellent folks and easy to work with.
All Clean Carpet did a great job on my area rugs. They were so professional and very responsive. I am a returning customer and will continue to be so.
Easy to work with! Detail orientated! We are an Interior Design company and use them to fibershield our clients upholstery and carpets! Works like a charm!
Five years ago ALL CLEAN stain guarded all of our furniture and rugs. I filled their stain removal instructions and pamphlet in my desk under renovation info. THANK GOODNESS! Smack in the midst of COVID quarantine I spilled red wine on a chair and out living room rug. I immediately found the pamphlet, followed the instructions and called 911 I mean ALL CLEAN. John (the owner) immediately answered and talked me off the ledge like an ER doctor and told me exactly what to continue and discontinue doing. Then I made an appointment for a full on rug clean and a refresh of the stain guard since it has been five years and we have a dog now. The team showed up fully masked, and with tremendous attention to the current social distancing and preventive needs. The stains came right out (like a miracle, one day it will just disappear) like magic. I trusted them and they came through with flying colors.
What a satisfying experience from beginning to end! The crew headed up by John were so professional, polite, and accommodating despite the strain of moving heavy furniture both at removal and reinstallation. Ultimately, the results for cleaning were beyond expectations! Every one of our 8 carpets returned sparkling clean and fresh! I’ll never call anyone else and highly recommend All Clean to my clients and friends. Thank you for a superb job!
I have been using All Clean Carpet services for years. As usual the service was excellent. John and Luis arrived on time to clean my 13 stairs, the upstairs hall and 3 bedrooms . They were knowledgeable, professional, and extremely careful with my bedrooms furnishings. The carpet cleaning results were outstanding. I would highly recommend them.
Great service! Teresa at the office and the whole crew were very helpful and attentive. My carpet looks like new! Totally worth it!
Have used All Clean for three years. The team, John, Luis and George, are a pleasure to recommend. The quality and results of their service are excellent, everyone is professional and very pleasant, and their responsiveness is outstanding.
These guys are simply the best! Ive used them for at least a decade, since the first time they removed a truly unremovable stain from the middle of a white carpet in my living room. What they do is nothing short of miraculous. They have never failed to fix what seems unfixable. They are responsive, professional, on time, and always try to fit me in when the situation is urgent. They are also among a very short list of professionals I am comfortable leaving in my house alone. If I could rate them 10 stars I would!
Super happy with my experience! Will definitely use it again and highly recommend! Amazing service!
I have been working with All Clean Carpet for the past 8 years. They are always professional and John is extremely knowledgeable about all kinds of textiles. Love talking to the ladies in the office! I highly recommend ALL CLEAN CARPET!
Fabulous services and great warranty!!! In and out quickly and very careful with the walls and personal items! RECOMMEND!
I have used All Clean several times for proactive upholstery protecting, and they have always been incredibly professional and courteous. It is a wonderful investment in your furniture and makes it easier to enjoy and relax!
All Clean Carpet always does a great job. I have various kinds of carpets and they know how to clean them all. Wool/silk, pure wool, they do a great job. Totally recommend them
All Clean always provides excellent service and has fantastic communication. We have been using them for years and plan to continue on. I urge you to try them, they are the best!!
The water from our Christmas tree stand leaked onto our new rug and left a dark stain. I tried another local company first and they weren’t able to get the stain out. All Clean Carpet came a week later and the stain is gone - you can’t even notice that it was there. These guys know what they are doing - best in the business.
These guys are always a pleasure to work with, and a great team of knowledge and help in protecting and cleaning throughout my home and those of my clients. Love working with them. Highly recommend.
These guys have saved my sofa and rugs numerous times. Teresa responds to email and phone calls immediately and they do their best to come within a day or two of scheduling. The team is knowledgeable, are always prompt and always effective.
Fantastic Company and Crew! Professional, Knowledgable and Efficient. Luxury, 5 Star Work!
All Clean Carpets has the magic touch. My 10 year old white silk and linen rug had its fair share of dirt from a life with kids and dogs. All Clean Carpets is a company full of perfectionists. I crossed my fingers that some stains would be removed and was shocked to find a rug that looks beautiful and brand new. Thank you, John and the All Clean Carpet team!! Lisa
I have used AllClean for years. Very professional and always reliable. I would not think of using anyone else. Also Kim is the best. Always responsive and efficient
All Clean is absolutely fantastic! They are our #1 resource for upholstery/carpet cleaning & fieber-shielding for all of our clients. Not only are they a pleasure to work with and very professional, but the results are unbelievable. Enjoy!
All Clean does an outstanding job. John and his team get out stains that nobody else can.
My experience with All Clean Carpet Company has been an eye opener! Not only did they do an excellent job in cleaning my carpet....better than any other company Ive used over the years. My white carpet is actually white again!!. Also their service, and by that I mean not only their ability to clean, but their office personnel behind the scenes are really tops!! When my telephone stopped working after the job was done, I questioned whether their cleaning machine might somehow have damaged the telephone jack .Teresa Jones sprang in to action. She immediately sent a repair man who replaced the broken jack . It was all taken care of with one quick phone call on my part. Teresa called me several times after to make sure the phone was working and if there were any other problems. I actually forgot that there are still some companies and some people who actually still care to do the their very best for their customer. An unqualified 10 for this company and their people!
John and his crew are the best I’ve seen working on your fine upholstered pieces and carpets. They are highly skilled and carefulHighly reccomended
First and foremost, Kim was amazing to deal with. So nice and helpful . The team were on time and professional. Did a great job.
Excellent and friendly service. Arrived on time and covered all the areas needed and then some. The house looks fresh, clean and glowing. I highly recommend All Clean Carpet - thumbs up!
Had an excellent experience using All Clean Carpet. Kim was a pleasure to work with, extremely helpful. John was a miracle worker on my viscose area rug !!! Great company !! Highly recommend!!!
I have used All Clean Carpet for approximately 10 years. They are quite simply outstanding. They are extremely professional, knowledgeable, anddelightful to work with. The women in the office that I know, Theresa and Susan Grimm are wonderful and so pleasant and courteous everytime I call.The staff is superior. very professional, knowledgeable, kind and courteous. I always request my boys as I call them, Luis and George because they are the dynamic duo. They come in, look things over andget right to work. Always professional but warm and friendly .Nothing is a problem and they have never failed to solve a problem that I Ithought couldnt be done. I have even had the pleasure of John, the ownercome to my home and he works with his team. Every job has beennothing short of excellentI always have them Clean and Fibershield my carpets, couches, rugs andall of my furniture. In addition to cleaning, the fibershield gives an additional layer of protection in case something should spill on the furniture or rug. They show you how to get out a small stain if necessary. If the stain is something like red wine or something on a silk fabric, you need to call them right away and Teresa or Susan will perform miracles to have them come .that day and if not the next dayThey service a hugearea in Long Island, the Hamptons, New York City, etc. I have recommended them to friends who have been thrilled with their work.I have had a couple of serious issues accidently spilling something orwith my dog. When I call them frantic, the women in the office ALWAYS do their best to have them come that day if possible, or the next day.I have recommended them to a number of people who have been thrilledwith their work. They are a fantastic company all the way around!!
The only people I use for spot removal and fiber shield protection! Recommend to friends and clients alike- they never disappoint.
The rugs look beautiful! And All-Clean Carpet’s staff—including the personable and conscientious men who pick up and deliver—is phenomenal. I’ll be calling you again soon for two other rugs that need cleaning. Many thanks!AdamJericho,NY
ALL CLEAN HAS BEEN TAKING OF MY RUGS AND UPHOLSTERY FOR YEARS. ALWAYS PROFESSIONAL, ALWAYS ON TIME, AND THEY ARE MIRACLE WORKERS WHEN IT COMES TO STAINS OR BRINGING THINGS BACK TO ALMOST NEW.
John and his team do a wonderful job cleaning the carpets, they were able to get up all the stains! Thorough job and knowledgeable about rugs and stains.
These guys are amazing, they can remove any stain and so professional!!!
All Clean Carpet is thorough and professional. All Clean is our go to full service company to protect our clients high end furnishings!
Simply the best! Not only is everybody kind and responsive, but the entire staff is beyond knowledgable and efficient.
They are the absolute best! SO professional and easy to work with--and they are amazing at cleaning!
I have been using All Clean for years and wouldnt trust my rugs or upholstery with anyone else. They are hands down the best, their expertise and service is unbeatable.
They are professional, thorough and very nice! I would recommend them in a heartbeat!
John and his team operate as much like scientists, chemists, and forensic detectives as carpet cleaners. A large white wool rug my wife and I assumed was a lost cause turned into an essentially brand new product. Not only was John’s team fast, they were polite, clean (they wore boot covers and gloves for the duration of the process), and precise in their diagnosis of extremely nuanced types of stains and associated treatments. They were also honest, suggesting why certain quick fixes only temporarily solve stain problems (until absorbed grime leeches up to the surface). One example: from 12 feet away, John was describing why a 1-square-inch discoloration was a wood stain rather than a rust discoloration. His team offered an incredibly accurate narrative about the use of the room, traffic patterns, the specific location of certain pieces of furniture, and home or baby cares products used in certain areas—all from the pattern and nature of stains. They were both tactical and strategic, and now all the stains are gone. Frankly the whole thing was pretty wild. I can’t recommend the firm more highly.
Fantastic Company highly Recommend
John is helpful and super knowledgeable.