Great place for parts and supplies. They always have the Trion air filters I need in stock. Plus the courteous staff makes a difference!
Always courteous and do their best to get things out as quickly as possible
Great staff and very helpful. I admit sometimes they dont have what I need/want. However their customer service is as good as it gets. 5 stars!
Fantastic store to work with. I called in and was taken care of right away. Orders are always correct, customer service reps are always polite and courteous and they care about my business. Clearly setting the bar higher for the other distributors in the market. Well done Lennox Parts Plus.
You need it ? Theyll help you get it.
They never have the parts you need. Today I had to go back to the store to get parts that work and they had no idea what to do for me because the factory parts dont fit!! They told me to call tech support... 1 hour and twenty minutes later, still on hold!!!!!! Get it together!!!I will never recommend Lennox to any customer!
I have had to call Lennox Industries three times in the last week. When calling you immediately get placed into an automated phone system, because you are not one of there regular customer. Although we have had an account there for over 20 years. The first time I called it was a 17 minute wait. The second time it was a 28 minute wait and today it was a 34 minute wait. This is horrendous customer service for being such a big company as they are. I would not have had to even call today and be placed on hold for 34 minutes if they had done their job and called me when my part came in, like they were suppose to. If needing a Lennox part, you may want to try elsewhere.
They only sell parts to contractors other then that i dont know much about them
Great place and great staff!
Didnt have what I needed but tried very hard to find it
Great company to deal with
Friendly and helpful
Not my first choice
Great staff
Never was where