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Gilson Sprinklers Inc.
4240 1300 E #2, Millcreek, UT 84124, United States
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Gilson Sprinklers Inc.

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Me
Review №1

Very helpful and knowledgeable staff. Was able to get help over the phone to solve my issue. Will absolutely use Gilson again in the future!

Ma
Review №2

Xavier just happened to be down the street when we called him. He came right down and did a quick fix to our system. He was extremely professional and didnt even want to charge us because it was a quick fix. He is now my sprinkler guy! I will refer him going forward.

Sa
Review №3

Gilson sprinklers is a rip off. They quoted over $1000 to build a sprinkler manifold. Just for reference, a professional licensed plumber quoted HALF of their price. The quote is even more insane when you factor in the fact that I already had all the parts needed for the job, so the only thing factored into the cost of building the manifold was the labor. But the insane price isnt even the worst part about Gilson. They have a mandatory $90 diagnostics fee even though the diagnostics took them less than 5 minutes. They will give you a ridiculously high quote knowing that they are guaranteed $90 when you say no. DO NOT USE GILSON.P.S. I never write reviews, but Im writing this one with the hope of saving someone else $90 and the feeling of being ripped off.

Ri
Review №4

We were referred to Xavier and his team for our sprinkler repair and updates. We thoroughly enjoyed working with Gilson Sprinklers and will be referring his team to our family and friends. Xavier was an excellent communicator and took the time to educate us on all our options. We were able to update our existing sprinkler to basically a brand new system and expand drip lines to all our existing vegetation. Xavier was extremely transparent in his pricing and made us feel like we were working with a trusted partner—and we were! Our front and back yard sprinklers and drip lines were completed in just two days! We had a great experience and will definitely be calling Xavier when we do our next round of irrigation expansion.

De
Review №5

They came and fixed my sprinkler problems and the setting on my system! Prompt and responsive! Thank you so much Alex Paul!

Da
Review №6

I called Xavier from a recommendation and I’m looking forward to passing along the same respects in the future. Xavier was able to schedule me in the next day and was very respectful in calling beforehand. He diagnosed my yard’s hack job sprinkler system to a couple necessary repairs. It was a relief that more work wasn’t necessary. He scheduled me for the repairs promptly and knocked out the job quickly with his colleague. The entire time, I felt in the loop and in control of the expenses. He was empathetic to me as a new home owner and I never felt like I was being upcharged or taken advantage of. Personally, I have a hard time believing other reviewers’ negative experiences. They did a great job and I’m excited to pass along their business to friends and family in need of sprinkler expertise. I would ask for Xavier if you’re looking for a similar experience!

Ry
Review №7

These guys are great. They came the day after I called them and were very punctual. They did a quality repair and maintenance on my sprinkler system and the price was fair. What more can you ask for?

He
Review №8

I called Gilson on Monday, and on Tuesday Alex called to schedule with me (I missed his call) so he tried again a few hours later. He was able to fit me in the following day, gave me a time window, called before heading my way, and arrived promptly. He diagnosed the issues with our system and sprinkler heads, told me a cost, and completed the work quickly. He explained what he did and made sure there was nothing else that needed to be done. Super professional, communicative, efficient, and reasonably priced. He also practiced social distancing, which I appreciated since Im high-risk. I would highly recommend Gilson Sprinklers and Alex.

Re
Review №9

Called to get a quote for sprinkler winterization and they took the time to talk to me about what I really needed. Turned out I already did everything needed to get ready for winter, and other companies had been trying to sell me services I didnt need! Gilson not only made sure I knew what I needed but they made sure I wasnt going to be taken for a ride.I may not need to pay them for winterization, but Ill certainly be calling them in the spring for some upgrades I have in mind!

Br
Review №10

I called Gilson to perform an irrigation turn-on at a house I recently purchased. Xavier came out and walked me through the entire process of how to perform a spring turn-on as well as a fall winterization. He checked out the system, fixed a few minor leaks, and gave me a lot of ideas for new planter beds Im installing. Very knowledgeable and willing to answer all the questions I threw at him.

Ti
Review №11

Xavier, from Gilson Sprinklers, was fantastic! He called before the appointed time to let me know he would be there as planned. When he arrived, he listened carefully to what I had already figured out. He then identified the electrical problem on the first try. He fixed it and then made sure the other wires were not equally challenged. He was patient with my questions as I watched him work from 6 feet away, and he was respectful of social distancing for quarantine. After he left, I put Gilson Sprinklers on my calendar for March 1 of every year to have them come do a system maintenance. Id give him an A+++! (Another company I have used in the past didnt even return my two calls requesting assistance for the past week asking them to come fix the problem.) Thanks again Gilson Sprinklers!

Ga
Review №12

Gilson Sprinkler company operates with integrity, has a well trained and knowledgeable staff, and communicates in a clear and personable manner. Gilson did an excellent job in replacing our sprinkler valves. My husband and I are very satisfied with the work and highly recommend Gilson Sprinkler.

Pa
Review №13

Excellent service and prices. Xavier and Alex came out within a week and put in an excellent sprinkler system for our 1200 sq. foot yard. Both men were remarkably polite and professional. Ive already recommended them to two friends.

Ch
Review №14

Xavier and Alex can over to help resolve wiring and broken sprinkler head issues. What I loved most about the experience was their friendly, professional demeanor. They did quality work, communicated effectively, and educated me on options so I could make informed decisions. I’ll have them back for a BBQ I liked them so much. Great guys - I highly recommend them to any and all for sprinkler repair.

Ji
Review №15

We had two sprinklers that we had tried to get fixed last summer by another company and they couldn’t fix them. Xavier came by today, fixed them easily, gave a thorough look at the remaining sprinklers and their coverage and made a few recommendations based on his findings. He was knowledgeable, reliable and had us up and going in a timely manner while being very professional and pleasant. I would recommend them to EVERYONE!

Ch
Review №16

Really good service. Xavier called back quickly and came out to evaluate our issue (old valves, old brass heads that were seized on to galvanised pipe). Pleasant guy, knows his stuff. I wanted new valves, local valve shut off and for all the heads to be replaced with modern spring loaded popups.Price quote was right in the ballpark. A touch higher than some others but having seen the quality of work I have no issue with that. Entire yard was done in two days in the middle of summer. Sod disturbance was minimal when the job was completed. Everything was explained when the job was completed and their suggestions on a few head location changes made perfect sense.Very much recommended.

Ru
Review №17

Alex and Xavier came out to repair our irrigation control valve that was leaking. They came to my house when at the time/day they said they would. They were able to diagnose and repair the problem quickly. Xavier was very personable and did a great job explaining the source of the leak and how they were going to fix it. They also winterized my sprinkler system. Highly recommend!

Ma
Review №18

Definitely not impressed!! Called them out to fix a major problem and a few minor problems. They fixed the major problem (wiring) and then proceeded to hold their hand out for their check. I asked them to at least check the system for other issues which they hadnt done! Knowing there were several other problems! So they did that...and pointed out the problems I already knew about. Then they proceeded to hold their hand out for their check again. Not once did they offer to fix the other problems...WHICH IS WHY I HAD CALLED THEM!!! At that point I was disgusted so I paid them so that they would leave. There are plenty of other sprinkler repair companies. You can definitely find one with some integrity. Not. Impressed.

Si
Review №19

Gilson Sprinklers were quick on site, very charismatic, and attentive to my needs. They told me how much it would cost upfront and explained to me what they were replacing, and how it would help! I have never been happier with a repair company! They are devoted to making their company efficient which shows once you talk to the owner or the technician. I will recommend them to anyone who needs sprinkler repair!

Er
Review №20

Timely and professional. Extremely overpriced!

Su
Review №21

They came in and assessed the problem, made a bid and did the work. They made every effort to have a low impact on my landscaping. They were respectful, conferred along the way and cleaned up when they were finished. I have used them for my aging sprinkler system three times and keep their number close by.

Jo
Review №22

Gilson Sprinklers had recently came out and serviced our new home. The tech was knowledgable, helped me better understand the efficiency of using my system and make the needed spring time repairs. This company is one I would recommend to anyone in need of emergency or annual repairs.

Da
Review №23

We had two sprinkler leaks and Xavier and another tech were very professional and explained the process. They kept us informed along the way and they discovered a main line leak was the cause of one of our supposed sprinkler leaks. They fixed the ine sprinkler leak and told us everything they could about the main line leak. They explained pricing as they went and even gave a recommendation for the company we were calling to fix the main line problem. Thank you for the honest, respectful, and courteous employees.

Br
Review №24

Got honesty and a good job done by Xavier, I spoke with the owner earlier and he took his time to explain the job at hand and that even I might be able to do it, I still insisted that he send over a tech and Xavier arrived and got the job done. He took the time to tell me how the stop waste valve worked and winterizing my sprinkler system. The whipple rip off quoted me 1,100 for a job that was not required. Thanks Gilson for your honesty and job well done!

St
Review №25

Sprinkler repair that I couldnt do. They did it quick, and guaranteed work. Needed a minor fix on the work, guarantee covered it. I will use them from now on.

Xi
Review №26

I couldnt be happier with Gilsons timely response and great work. Their prices were fair and when they were finished you could hardly tell that anyone had even dug up the valve box. I will definitely be using them again in the future.

Ch
Review №27

Very responsive. Fixed my busted pipe, added and adjusted heads, diagnosed my systems many problems and fixed them all. Great service and friendly helpful repair guys.

Me
Review №28

Our sprinklers were leaking so we called these guys to come look at them. The guy said he needed to replace a part and it was going to be $400. After spending 10-15 minutes installing the part he found out another thing was leaking and the sprinklers still werent working and quoted $650 in addition to the $400 to repair the second leak. He then asked me for my $400, and became angry and began pressuring me when I told him I needed to call my dad to talk to him about the situation since it was looking like it was going to add up to a lot more than we thought…then my husband comes home to find me crying because of how rude the guy was being to me and gave him the money so hed go away. We then went online and saw that the part was $50-60, so needless to say he grossly overcharged. When my husband called the manager to dispute the price, the manager was argumentative and hung up on him after refusing to do anything about it. We ended up fixing the second leak by bringing the pipe to home depot and buying a new one for $10.

He
Review №29

Not worth your time or money. Massively overpriced and unprofessional. Sprinkler system leaked and caused our water bill to double.

Ry
Review №30

Very responsive and professional, thank you for the service !

Information
2 Photos
30 Comments
4.4 Rating
  • Address:4240 1300 E #2, Millcreek, UT 84124, United States
  • Site:http://gilsonsprinklers.com/
  • Phone:+1 801-466-2988
Categories
  • Lawn care service
  • Landscape designer
  • Landscaper
  • Lawn sprinkler system contractor
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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