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Sheraton Midwest City Hotel at the Reed Conference Center
5750 Will Rogers Rd, Midwest City, OK 73110, United States
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Sheraton Midwest City Hotel at the Reed Conference Center

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Pr
Review №1

Positive: This surpassed our expectations. Although there were COVID restrictions, we were still able to get what we needed. The staff was very friendly, rooms super clean and it was close to restaurants. We will definitely stay here again! Negative: nothing!

Ru
Review №2

Staff was friendly. Even though the rooms need some updating they were clean. Shower had hot water. Location was convenient for our needs.

Al
Review №3

This particular Sheraton was under quite a bit of construction so the lobby was messy. The elevators were dented inside, covered with handprints, and dirty floors.Our guest room was a double queen and I will say the room was quite spacious and the large desk along the window doubled as a dining space/coffee bar/ work area which was nice. Im not sure how old the building is but there were lots of cracks in the walls, paint chipping off in one area and peeling in another. The bathroom had a few flaws like double glassed lightly frosted doors that allowed you to see when someone was sitting or getting off the toilet. The shower curtains did not cover properly so water puddles horribly on the floor. The carpet in the room was actually kind of dirty, especially along the walls. Would not walk barefoot in there.But saving grace, the front desk attendants were kind.2/5 customer service1/5 cleanliness2/5 recommend (for the time being)Overall, Probably will find another location to stay when a hotel is necessary in the area.

Ca
Review №4

Had a really great stay here considering the location. In fact, there weren’t any stragglers or homeless hanging around. That gained 2 stars for me and my traveling family. Rates were very acceptable and they’re super pet friendly. All the hotel staff we came into contact with was very polite, nice, helpful, and always smiling. The 2 house keepers I met were always starting busy and staying on top of their duties. Breakfast is a quick grab bag in the morning which is great for young adults but for the children, it left em still hungry. Over all I have a 5 star because out of our 8mos of hotel staying, from different city’s to different states, this one has exceeded my expectations. Thank y’all for a great 3 day stay.

Ve
Review №5

Positive: The pillows and bed were comfortable Negative: The room (furniture, tv, mirror) was very dusty. The shower head wasn¿t clean, bathroom doors were dirty. Both telephones did not work. The hotel is currently under renovation but the room itself was not. It should have been much cleaner.

Ni
Review №6

Horrible. First off, they are renovating which was not noted anywhere. Then the king bed is an old spring mattress. It was the most uncomfortable bed we have ever slept in. Sheraton is our go to hotel but this property is not up to any type of Sheraton standards. When we walked in the sheets were messed up, the towels had just been thrown up on the shelves, there were no trash bags in any trash cans. Furniture is extremely out dated. Very disappointed. Would not recommend this hotel AT ALL.

Dr
Review №7

When we got there, the internet was down and we couldnt even check in for 30 minutes. Then all the elevators were out of service and we were not instructed where the stairs were so we were sent on a wild goose chase to find them. The rooms felt unclean, which was then proven with spots of something icky on the pillow cases. The bathroom doesnt have a vent so expect the room to fill with bathroom smells. Then the hot water didnt work until the shower was left running for 10 minutes and it was more like luke warm. And our bathroom sink is clogged..We will never be staying there again lol

La
Review №8

Nice size room, shower has nice high pressure water, lighting is great in the room, very good price. Very friendly front desk lady. The only thing prevented me to give a five star is that the hotel lobby is in heavy construction which almost made me think i got to the wrong place.

Bu
Review №9

As soon as I walked in it was immidiatly better experience than any hotel Ive stayed at in this town.

Ro
Review №10

Place is a joke. Supposedly under renovation. 20 cars in the parking lot. If you have that big of a hotel and can only keep so little guests. You shouldn’t even be open. As a platinum member I am extremely disappointed with this group, owner, and hotel. Would never recommend this place, and to boot; the staff was unfriendly and little help. They definitely looked lost. Poor training and poor customer service. DO NOT COME...they’ll rudely turn you away.Definitely going change my hotel membership after this experience.

Ve
Review №11

Positive: Location was right where I needed to be for work. Negative: Room was outdated, bathroom had visible mold on shower curtain. Room was not very clean.

Ci
Review №12

The absolute worse hotel ive ever stayed. They are going through drastic renovation leaving the hotel dirty and amenities non existence. I was on the 2nd floor with the hallways full of dirty and food on the floors. The decor was from 1930 or whenever the hotel was originally built. The vibe is very much the Shining. The rooms inside was sticking old decor not vacuum dust everywhere. The bed is hard towels and sheets are as old as the hotel just gross and i felt crawling smh. I will never support this hotel even after renovation. Very disappointed

Je
Review №13

Positive: The staff was very friendly and very helpful. Outstanding service in answering any questions and giving any help I needed. Thank you very much to the employees. Outstanding job of representing their corporation I also had a pet with me which they accommo Negative: Hotel was under construction but it was not a problem. Again the staff took care of any and all obstacles

Me
Review №14

Positive: The room was great, got the single king size bed & I slept like a rock! Customer service was wonderful even though their system was down, the woman at the desk. Very nice lady and informative. Negative: Nothing I didn¿t like!

Ve
Review №15

Positive: Location! Price! Friendliness of staff. After reading the reviews I was concerned about my choice but was relieved that my room was very acceptable. Negative: The construction going on was inconvenient. Since the restaurant is closed they should at least offer vending machines. One elevator was out of service. Washer and dryer were out of service.

Ro
Review №16

Its under construction but was still nice. A bit of a pain to attempt the hot tub or pool due to it being loaded with kiddos but the rooms were nice and staff was great. Very centrally located. Thank you for a great price

Te
Review №17

The room was clean, the a/c was acting up but my superman hubby was able to use his magic and got it working again. The hotel served its purpose.

Bo
Review №18

We had a very nice room for an amazingly low price. The beds are so comfortable. Covered parking, friendly staff, shopping nearby.

Ve
Review №19

Negative: They were doing construction throughout the hotel. Breakfast consisted of a bag with a bottle of water and a yogurt with a piece of fruit. They did not send anyone up to clean or make beds or even give you fresh towels if you stayed multiple nights.

Ve
Review №20

Positive: Swimming pool and hot tub open, price was on par considering all the renovations Negative: Could have issued restaurant vouchers

Fe
Review №21

Loved it. They were working a huge upgrade to the dining room, cant wait to visit again! We enjoyed the pool and hot tub! Restaurant and shopping conviently located in walking distance.

Ve
Review №22

Positive: The room was very nice and it was at a good location. Negative: The Hotel was under construction, just the lobby area. Because of the type of trip this was I would have stayed at a different hotel had I known it was under construction.

Ve
Review №23

Positive: It was close to the Air Force Base. Negative: I was expecting a breakfast but received a breakfast to go with yogurt,orange, and granola bar. A sign of the times with covid.

Sh
Review №24

The room was definitely not clean. The desk had sticky icing type gunk on it that we had to scrub off. The shower had others hair in it. The bed comforters were stained and the pillows were exposed and full of yellow and brown stains all over them. Everything in our 5th floor room had a layer of dust on it. The pool area, although renovated, was crowded with 20+ people in it. The front desk people were friendly but this place was definitely not a 3 star hotel quality. Would definitely not stay here or recommend anyone to this location.

Pe
Review №25

Positive: Staff was nice! Negative: Room kind of stinky, very small. Hotel is absolutely not a three star level hotel. Would honestly get a nicer room at a two star hotel. Restaurant and breakfast is closed due to ¿renovation¿, so you get a granola bar and a bottle of water.

Da
Review №26

I was here for an NA convention. I had a blast and the place was great.

Ve
Review №27

Positive: The location Negative: It is under construction and I was placed on the 3rd floor at the end of the hallway, with two small dogs. The construction was on the 4th floor and it didnt end till 6PM and started again at 7:20 am. Terrible!!

MR
Review №28

It could been better would not tell people to come to this hotel

Ve
Review №29

Positive: I would be lying if I answered this question about anything pertaining to this location. Negative: Considering the current pandemic, cleanliness is a must. Not here. Im curious why management hasnt tried reaching out about the cleanliness of room. They seem to be in the middle of remodeling so what used to be eight entrances has cut to one.

Ve
Review №30

Positive: Nothing Negative: Hotel was being remodeled, but the room I was in was old dirty and unclean. Hair in bed and on towels. Carpet filthy and bedding was yellow and old. I will never stay at a Sheraton again.

Ro
Review №31

Positive: Willingness of staff to help, and cleanliness of room.

To
Review №32

Positive: Everyone was super friendly and just made us feel good. Negative: N/A

vi
Review №33

Yet to be determined! With construction it is hard to rate! Next visit I will be able to judge!

Sh
Review №34

Positive: The staff was extremely friendly!!! Negative: Construction noise was unbearable the first night.. & my room did not have any hot water.

Je
Review №35

Positive: clean motel,plenty of parking with covered parking available if needed. Negative: construction going on. told construction started at 10 AM. and ended at 5 PM.Lied to get our business.Construction started at 7AM. Moved us to lower floor which helped but still noisy. we complained told a discount was in order but check out none offered.

Jo
Review №36

Great great place, quiet rooms, great showers awesome water pressure...the pool has been opened and closed intermittently due to construction which is understandable...👍👍...I highly recommend The Sheraton Midwest City Reed Center if its in your price range which will surprise you...

te
Review №37

I’m extremely disappointed in our stay at the Sheraton in Midwest City. We chose this hotel as I was concerned about cleanliness, especially with Covid so prevalent in Oklahoma. We checked in and Stephanie greeted us very nicely. She had a mask on as we did. That was the single employee we saw that had their mask on the entire time. Others put their mask one when they saw us. The first room we stayed in had a dirty towel bunched up in the corner by the shower curtain. I noticed that and the fact that there was less than a half a roll of toilet paper and no spare roll. We called Stephanie and she apologized and set us up with a new room. When we were swapping keys, the housekeeping manager went up to our room and he didn’t see the towel so I showed her the photo and it is clearly in the far corner behind the curtain. Next room was smaller but no worries— it was one night. We left for dinner and came back. My husband noticed that when he went to get my water from the mini fridge there were two food containers on there. GROSS!! Definitely not our food! At this point I was in my pajamas and not moving rooms. I called Stephanie again and explained the situation. She apologized profusely and wrote a note to GM and housekeeping supervisor about this. I told her that I chose this place as I thought a Sheraton would be cleaner and safer. Now it’s the next morning and I run into the housekeeping manager. He, too, apologies and says it will be addressed. He mentioned skeleton crews but acknowledged this is not acceptable.

Sc
Review №38

There’s a huge renovation going on. I hope they are re-doing the rooms because the paint is coming off the wall. The floor needed to be vacuumed. The phone in the room didn’t work. The pillows were like laying on a sheet. The pillowcase came off one of our pillows and the pillow itself was stained a deep, dark yellow. The wall was stained in a way that could only be described as looking as if someone had relieved themselves on it recently. The tub was gross looking and someones hair was in it. Most of the furniture in the room is just old and beat up.The only positive thing I have to say about this place is they allow dogs with no dog fee. Not worth it. I like Marriot and Sheratons generally, but not this location.

Du
Review №39

Positive: EVERYONE was so friendly. Even the construction workers in the remodel area were kind when walking by to get to the lobby restrooms. Negative: No

Sc
Review №40

Positive: The fact that the pool and hot tub are both open even during Covid was great Negative: There were too many people in the pool/hot tub area and when I let the staff know they told the people that came in after me that they could stay since it was only open another hour. With so many people (all little kids mind you) there was a threat

Ra
Review №41

Don’t know how a place can charge full price when it’s under construction. Didnt have all the amenities that cheaper hotels have. Room was dirty. Sheets had stains had to be changed before we could even stay. Refrigerator wasn’t even cleaned out for the last person. We had no choice to stay here because of a baseball tourney. First hotel that has also taken a $100 deposit. My Wouldn’t stay here again. Either shut down and update r stay the way it is and charge less. I expected way for what the price was. No lobby no breakfast but full price. Heck the hotel worker have a made ship desk in the lobby. My wife took pictures of the ice machine area looked like it hadn’t been cleaned in awhile. Will be contacting corporate to file a complaint

Ve
Review №42

Positive: the staff were really nice. Negative: No restaurant. Breakfast consists of a paper bag that you have to go get from the front desk that has a bottle of cheap water, an orange and baby yogurt which was out of date!! Construction all over the hotel. Beds are horrible and HARD

Ke
Review №43

Positive: Everything was great Negative: No

Ka
Review №44

Very clean and staffed with a friendly crew. The rooms were great and the beds were so comfortable. Workout room is open 24 hours, plus indoor swimming pool, baby. Oh ya!

Ve
Review №45

Positive: I like the location & cleanliness. Negative: Under construction. Price.

Ma
Review №46

Very nice quiet hotel . Remodeling

Ja
Review №47

Positive: Clean, friendly staff, great location and price just right. Negative: 1 night with a security deposit of 100.00 is excessive. But I got the deposit back quick.

Ro
Review №48

Positive: The staff is always helpful and knowledgeable. Negative: The layout of the toilet is a little odd, but thats nothing that can be fixed. I think it was a design flaw of the architect.

Ve
Review №49

Positive: Great location Negative: The hotel and rooms had a strong odor smell, the sheets had stains on them, looked like dry play dough on the wall, the hot water took 20 min to get semi warm, no hair dryer and if you wanted to use the microwave you had to go main lobby by the front desk

Ve
Review №50

Positive: It was a little bit older but still very nice. Negative: Nothing

Tr
Review №51

Giving the epidemic shoot. Very well handle very safe and friendly. Thanks Troy

Da
Review №52

This place is in the middle of remodeling but the staff is awesome and cant wait to see it when its finished!!! ✌

Lu
Review №53

Very dissatisfied. Reserved a room with a king size bed for our honeymoon. When we check we get to the room and it’s 2 full size beds. I called down to the front to ask why he didn’t put us in a king size bed and he responded they are sold out and that’s all they had? What is the purpose of making a reservation if you don’t get the room you want? Very dissatisfied!

Ve
Review №54

Positive: Smoke free Negative: Under construction- no dining on site

Ms
Review №55

Save your money until the renovations are done!!! Very unsafe for small children right now.

As
Review №56

Positive: Poll & hot tub Negative: So old

Wi
Review №57

Rooms was gross. When went to front desk about the sheets having someone elses bodily fluids on ours, was handed sheets to put on ourselves. Then they switched us rooms and it was just as gross. Couldnt enjoy the pool area cause kids where running around without adults. I would not recommend this place.

Ve
Review №58

Negative: The bathroom design was terrible! Extremely inconvenient and hard to use facilities.

Ma
Review №59

They didnt tell me they were doing construction all during daylight hours when I planned my 5 day work trip where I work overnights. Its not just a little loud, its rumbling the walls to the top stories of the building. NO SLEEP AT ALL. Literally the only reason I got the room was to sleep

Ve
Review №60

Positive: Location close to everything I needed. Fast and friendly check in and out. Staff is amazing, even made sure to greet my pup. Negative: Bathroom not clean.

co
Review №61

Nice helpful people . Really thought they were nice .. good rooms

Ca
Review №62

Customer service was good, but I’m really shocked this property is a Sheraton.

Ev
Review №63

Negative: Again, lapd and others from LA continue stalking me. They gained access to my room by damaging door frame, then vandalized my room. I got kicked off the property as more of them. Continue arriving. I also am charged for the damages of these people. Help!

Sh
Review №64

Some of the friendliest customer service I have ever experienced. The ice storm caused a major headache w the lack of electricity. This hotel kept the stress level a little lower. The willingness to accommodate my family to have adjoining rooms was amazing. I appreciate all of your hard work. Thank You!

Ro
Review №65

Lol construction going on so its wide open for exploring

Le
Review №66

Positive: The room was filthy. It didn¿t look like the floor had been vacuumed, the bathroom soap packaging had gotten wet and was stuck to the soap, and when I got in the shower in the morning, there was a dirt-covered wash rag on the shower rod. Negative: The room was dirty.

Lo
Review №67

The Sheraton is pet friendly and the staff were very friendly and gave excellent service I was there for a month working and couldnt have asked for a better experience

Ve
Review №68

Positive: Nothing horrible experience ended up checking out two days early. Negative: First room I was given had not been cleaned, old cup of coffee still sitting in the coffee pot. Bed had not even been made from previous stay. Second room was cleaner. Carpet is old with pet hair embedded into it. Water in shower would not shut off.

Ni
Review №69

Went to a NA conference and it was amazing.

St
Review №70

Sheraton Midwest City Hotel was still undergoing a remodel when we stayed on 2-2-2021. The $55- a night price we paid was more than fair. Room 301 was clean and the king size bed was comfortable. The pool, hot tub and fitness center have already been remodeled and were really nice. The in room coffee maker has Starbucks Pikes place coffee, both regular and decafe. The staff was professional and welcoming (thanks Stefanie for bringing us clean pool towels ).The Covid breakfast is a brown bag with an apple, bottled water, a granola bar and peach or black cherry yogurt. The hotel has hand sanitizers at the elevators and in the pool and fitness area and a small packet of hand wipes in the room. Nice experience, we wouldn’t hesitate to stay again when passing though the area.

Hu
Review №71

Absolutely disgusting. By far the worst chain hotel I have ever stayed at.

El
Review №72

So I went online to book a hotel and this one had four and a half stars and it was cheapish so I went ahead and booked it when we got here the hotels under construction theres no restaurant so you cant get breakfast or any kind of food no vending machines they charge $5 for a bottle of water in your bedroom the room we stayed in the toilet ran all night the tub ran all night and drained all night the floor was wet where the air conditioning unit is its just its its not $100 a night hotel Ill tell you that much

He
Review №73

Positive: The staff was very friendly the room was very nice Negative: Nope

Ve
Review №74

Positive: Room was spacious and clean. Perfect for visiting anyone stationed at Tinker. Dog friendly as well which was nice. Negative: The pool is being remodeled so not available for use.

Ve
Review №75

Positive: Location Negative: Had to change rooms due to AC not working properly and hotel is currently under renovation which was not described in hotel details. Hotels restaurant/bar was closed due to the renovation.

Ro
Review №76

Looks perfect on the outside but out dated on the inside. And to top everything off I had dried vomit or “wine” on our floor definitely not worth the $100 deposit... never again.

Te
Review №77

Everything was perfect!! Love the 5th floor!! Everyone was very nice and the room was great!! Loved it!!

Da
Review №78

Dont stay here until renovations are complete.

Cl
Review №79

Negative: I have stayed at this hotel several times, this stay was the first time I was not happy with the cleanliness. My room had dirty towels from previous guest, hot water needed to be run for 10 + minutes to get the right temp . Gym was not clean

Va
Review №80

Rooms were very dated and not clean. First room there was very dusty and shower head was broken causing water to go everywhere. They switched me rooms as I requested but that too was dirty, toilet seat was filthy luckily I had disinfectant wipes. The next day I requested a thorough cleaning and all they did was fix the bed and throw out the trash...restroom was still nasty. The guy at the front desk at night was not friendly or welcoming at all, it bothered him I even complained. I did love the young man who checked us in though VERY friendly!

Te
Review №81

Positive: Pool and location Negative: Couldnt eat breakfast and I didnt know that

Ro
Review №82

Sheraton Midwest City Hotel at the Reed Conference Center is where I stay everytime I visit my grandchildren. It is within a few miles of where they live. Both of them love to come and stay with us and swim while we are there. The staff is always so welcoming to us and our grandchildren. They make our stay there that much more enjoyable. All of the staff is attentive and quick to respond to any requests we make. This is a place I recommend to anyone I know will be in the area. The only thing that falls short is the apparent lack of suites. My wife and I would rather stay in a suite for the roominess. But we arent willing to stay at any other facilities in that area that provide suites because we always have a consistently good experience here.

He
Review №83

A little rough around the edges. Not as clean as were use to from Marriott.

Ki
Review №84

Positive: Location Negative: The assistance by the staff with my luggage and access to my room. only 1 elevator was available the entire time. My key card to my room rarely worked.

Ma
Review №85

Not worth the money. Outdated rooms for sure. Had mildew in the bathroom, there is no ventilation. We had to open the door to the room. Also, you cannot open the window even just a little bit. Fire hazard??!!!? I received really bad allergies maybe from the mold not sure. Fire alarm went off in the middle of the night. They said false alarm however woke up a little later and the whole floor smelled of marijuana. Beds are small and hard. Do not stay here.

Je
Review №86

Clean rooms, friendly staff, quiet comfortable stay.

As
Review №87

Positive: In a nice place no far from stores great staff Negative: I found hair in the shower and on the floor in bath the room look very clean but when I went to take shower seen the hair so I guess if the room look clean they must dont clean it I also took pictures

Ro
Review №88

Positive: I like everyring good locación tor me

CP
Review №89

Staying at the Sheraton is always such a pleasure, because I always get a great nights sleep. Their beds are so comfortable, and thats saying a lot, because I sleep on a water bed at home, so most hotel beds are really hard to me. But their beds are GREAT! The rooms are comfortable and there are plenty of amenities. The staff is also quite accommodating and friendly.

Ho
Review №90

Positive: It was nice, clean and quiet. The location was perfect. Negative: No.

Am
Review №91

VERY POOR MANAGEMENT!!!We just went to an awesome event in the Reed Center here and there were over 1000 people and the general manager wouldnt turn the air conditioner on! Many vendors left and the customers stayed maybe 10 minutes max. Dont do a conference here.

Ho
Review №92

Fabulous the staff was awesome great place to stay

Aa
Review №93

Positive: Room was great Negative: Didnt know there was construction going on. Staff said the gym and swimming pool was open when I got there it was closed

Ve
Review №94

My niece had her wedding here a few weeks ago.Her wedding was beautiful but the service from here was horrible.We had placed a reservation months prior to the date. They had about 4 people actually working for OUR event. The head manager of the hotel and Reed Center (I assume), the manger other manager, ONE server, and the cook.ALOT of our guest were complaining to us about the service and how dirty the pond is. As much as I would like to list the complaints, Im just simply here to say reconsider hosting your event here if you are thinking to.For the price that my mother rented this with the Sheraton Reed Center is a joke! Ridiculous.Take your buisness somewhere with better structure.

ja
Review №95

This is a great place for all your special gatherings for business, weddings, etc..

Me
Review №96

Hotel needs a little updating, noticed they have made plans to update (photos of changes posted in lobby), Front Desk personnel were extremely friendly, helpful, and knowledgeable. The hotel provided an excellent bagged breakfast for conference attendees. The rooms were clean and comfortable. All around a good stay.

An
Review №97

DEEElightful stay! They are pet friendly with NO pet rate just an easy, standard waiver to fill out. They were super friendly upon check in and great location off the highway. Rooms are roomy and clean. Definitely staying here again!

Mi
Review №98

Loved this hotel. The lobby was well thought out with comfortable chairs. The bar was well stocked. The breakfast had several options. The room had no issues and the bathroom was very clean. If I could call it an issue, the bathroom door and the toilet were siper close. Me being a big guy I had some difficult when going to the restroom of being comfortable. But, for my 30 seconds of discomfort I will not hold it against them.If you are in the area or are going to the Reed Conference Center, I highly recommend you stay here.

La
Review №99

Very friendly staff. Quick check-in as well.

Co
Review №100

It was great for the price we paid.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:5750 Will Rogers Rd, Midwest City, OK 73110, United States
  • Site:https://marriott.com/hotels/travel/okcms-sheraton-midwest-city-hotel-at-the-reed-conference-center/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2&y_source=1_MTUwMjc2OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 405-455-1800
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