Came to get some blood drawn and was immediately met by a kind woman behind the desk. After a very little wait, I went to the back, I let Heather know of my rolling veins and she was completely reassuring. She got me in ONE stick and I hardly felt a thing! Thank you so much Heather and MWC DLO for the great experience!
Beware option to sit in car—don’t do it!!! I sat in my car because the lobby was full. Because there was a sit in your car option, and they asked for my cell number, I falsely assumed they would call or text me in my car. I waited 40 minutes—twice the 19 minutes they said my wait would be. Then it took another 10 minutes to get an actual person’s attention. At first, they acted like it was my fault—they called my name in the lobby and I wasn’t there. At least one tech who just came on shift apologized for the wait. I’m still fuming.
Good and fast experience. In and out in no time.
I went for a Drug Test for a new Job, as a former Customer Service Supervisor for the largest Tech Company in the Country- The Employee Assisting me was polite until I couldn’t fill the cup- and in telling my options to move forward she was very sharp with 0 empathy to my situation in her words or tone. To prevent this she could have pre positioned the possible outcomes prior to my commitment- and had she shown the slightest bit of friendly empathy, it would have made the time I spent waiting to fill my bladder more pleasant
Theyve stuck everyone in my family. Weve never been in there longer than 10 minutes! These ladies (never have seen a male) are all great at what they do! We appreciate yall!
I came to this location for a 3 hour glucose test on a Saturday. Even though the facility is only opened for 3 hours, I was still able to do the test, thank goodness. I didn’t get called back until 9:30 and had to wait until 12:30 to complete the test. There was only one tech working the entire facility and when I say they were busy, they were BUSY!! She handled every customer/patient as promptly as she was able to being that she was by herself, and she was so kind and still able to make small talk with some who were nervous about getting a test done. Since I was there from open to close, I got to see everyone who came in and Almost everyone who came out. She was truly amazing and a very sweet lady.I’m sorry for all the waiting that people had to do but I understand it’s difficult to give quality service such as drawing blood, in a quick and non interactive way. Again, not the best way to spend the beginning of your weekend but I truly have no complaints with the service and absolutely no complaints with the tech.Thank you So much Miss
Easily made an appointment ahead, checked in an seen quickly, phlebotomists was nice and did a good job.* I hate needles*
In and out quickly and everyone was very nice and was quick to answer the questions I had.
This is my favorite DLO location!! The staff is professional, efficient, and friendly. I would highly reccomend them!
If you are here for a drug screen it is important to know that there are specific hours for that. M-F 8am-3pm ONLY
The first time I went to this location I brought my first daughter the visit was good everything went well it was a couple ladies and they did great however on 5/2/17 I bought my second daughter for her labs at 1 month old and this time it was a guy and I feel he did not have much experience with infants he had to poke and dig once the had to prick both her feet because he was incapable of doing it correct the first time then when he wraped the cotton on it he wrapped it to tight cut off her circulation in both her feet and the wrap left briuses that wrap around her feet
ZERO self distancing none.
I have had blood tests here many times and the place is always clean. The staff are very friendly and professional..
The ladies at this location have GREAT CUSTOMER SERVICE and are very accurate
Poor at communicating and poorer at billing.
Lab tech didnt understand when I asked her if she washed her hands between patients.
Took my mother to this Lab. The staff were very kind, patient, and professional.
Great staff
Quick and easy