We discovered Heidi through word-of-mouth and quickly saw not only her talents in searching out an ideal home within our tastes and budget, but her professionalism in being our advocate, protecting our interests, and assisting in each nuance of the homebuying experience. Ill confess that before working with Heidi, I had anxieties as a first-time homebuyer about interacting with lenders, sellers, agents, and who-knows-how-many-others. The whole business made me fear savvy players who would exploit the barrage of technicalities to squeeze me, this newbie to the game. Heidi put me at ease with her intricate knowledge and her attention to details. When we negotiated our first-ever offer on a home, she worked promptly with the sellers agent, kept us apprised without delays, and offered wise strategies for us to consider. We were very pleased with the purchase and have been enjoying our new home for eight months now. But, I cannot end this review without publicly acknowledging the personal and humane touch Heidi delivered—every client is different, Im sure, but in our case, we didnt just need a professional agent who could perform the job well, we needed a counselor who recognized the stress and excitement, the toll and the reward the process creates. Heidi recognizes this. She is now a trusted friend and associate, and Ill not hesitate to inquire into her availability the next time we may be on the housing market.