Last July was my first time coming to a mobile repair shop. Every employee I spoke to was friendly and genuinely interested in helping me out. It was nice to feel like I wasnt wasting their time. They special ordered my screen since it wasnt in stock. A few days later the screen came in and they got it repaired that day.While I felt a little shoehorned into getting the premium bundle, I dont regret the extra purchase because the liquid screen protection has made my phone sturdy and the power bank I got as my free accessory was exactly what I needed. Since the repair, Ive dropped my phone a few more times with no damage. One drop was from a height of over 4ft. Thankfully I added a tempered glass screen protector for extra peace of mind because the screen protector took the hit and my screen did not crack.Overall, they were very good to me. Expect to be offered more than just the repair and if you can afford the additional bundles Id say theyre worth it.
I had a great experience with Fixit Mobile! I needed to get my tempered glass protection replaced, and Jon was efficient and extremely thorough. While he was working on that, both Jon and Haley shared some of their expertise with phones with me, and they were able to answer my questions. I received great customer service and this will be my go-to place the next time I need some help with my phone!
They saved my butt twice! And saved me almost $800 that I would have had to spend on a new phone! They were able to repair a screen on an old device that gave me access to some really important documents that I thought I had lost, then they saved my butt again about a month later by replacing my camera lens. And both repairs cost less than $50 out the door, which was amazing. Cant recommend them enough!
About a year ago I had the head of my phone charger lodged in my phone. Luckily for me I had a wireless charger and put it to work. Because of an upcoming trip, I really needed to be able to charge my phone via external battery which means I needed this resolved.First was super easy to communicate with, and had my phone fixed in literally 30 seconds…. I should have hit this team up years ago!! Will be back!
Jon was a brilliant tech. Im a computer science engineer, and he was able to get my phone fixed for NO COST! I couldnt hear, had done my own diagnostics and hey, these guys know what they are doing, truly! #lifelongcustomer
Chandler was very helpful and answered all my questions. He fixed my phone quickly and for less than other places had quoted me. Definitely will be going here for any future repairs.
Was referred to this place by a T-Mobile sales rep. Found the staff to be helpful. Was upfront and honest in their assessment of my needs. Good place to go if you need help with your phone.
Very disappointed in the quality of parts used to replace the screen on my iPhone. Immediately after getting my phone back after a screen replacement, I noticed the refresh rate and LCD is extremely poor quality. I mentioned this to the worker and it was an “oh well” response. Also, after picking up my phone the ear piece didn’t work. I thought it was my phone but it turns out they didn’t even plug it in?! And then, less than a week after the cheap screen cracks. I had my original screen for 2 years with no issues, and this is a lower quality LCD that cracks within days… happy to say I will never do business with this place again and for the overpriced screens, I will go somewhere else.
John helped me out really fast, friendly, and professional. I’ll definitely come back here when I have issues with my phone great experience
Needed a battery replaced so I could trade my phone in and brought it to Fixit Mobile. They had it done within an hour and relatively inexpensive.If youre in the Midvale surrounding area and need phone work I highly recommend them.
Excellent customer service, and they made my phone good as new! I definitely will be going back for an future cellular repairs! Highly recommend!
I took my cell in because I broke the back glass. Four hours later, it was back in one piece as good as new. I also had the gadget guard installed. It keeps your glass from shattering and gives a little water protection. It also gives you some scratch protection on the glass. I have used these folks for multiple devices and I am always delighted. I highly recommend these guys
The technician was honest with the condition of my phone and even advised me to not spending money fixing it. He gave me a couple of other options in order to recover my data. I decided to go along with the repair anyways. I really appreciate the honesty and the professional insights. Thank you!
They were fantastic and answered every question I had. They fixed my clogged charging port for free and very quickly! I definitely recommend this for anyone who is having any phone issues!
If ya need a phone repaired quickly then this is the place. Called around a few places and these guys did the job for about 70 dollars less then what I was quoted elsewhere. They were extremely attentive over the phone and without me asking they made sure they had the right screen before I made the drive out here. Very welcoming and Im sure they were smiling under their masks. 10/10 will come again. If I need any repairs in future.
Scheduled my appointment online and had the easiest time with this team! I was told my repair would take an hour and it took exactly as long as they said it would. When I got my phone it looked brand new (again) and has been working like its brand new as well! Got my battery, charge port and back screen repaired; picked up an amazing ten foot charger as well. Really glad I chose to come here. Will be using FixIt again if I ever have phone repair needs.
They helped me fix something on my phone in minutes! Super friendly, professional, helpful and attentive
They gave very good quick service the person who helped me was named Chandler if you go here ask for him he was vey quick and and very good quality
I was told from the West Jordan location to come here because they had a temper glass for my phone. I arrived in hopes to have it done in a matter of time, my phone had a small crack on the top left corner which is why I wanted the protection. The girl comes out the back and tells me she had bad news, she came out with my phone and had a full broken piece from that same corner and a black screen with no access. I was so upset, a screen was installed twice previously to this and not once did they brake a piece off my phone accidentally. A simple visit turned out to be a disaster and spent money on a new phone. A screen protector turned out to be an entire new phone.
I had a broken screen on my Samsung S8. It was a liquid screen so the actual screen needed to be replaced. They were awesome, and the girl whom helped me was very pretty. And also, that was In flames I was listening to.
Excellent customer care. Taylor was so helpful. Took time to explain everything and was very knowledgeable. We will recommend Fix It!
Excellent service, will return. Have a great selection of cell phone accessories too.
I brought my phone because the sound was very low, the girl on the counter was so kindly and she took the phone and a couple minutes later she brought back the phone and it is working better now, when she was asked about the price she said it was a courtesy and What I was more amazed is even they were not making any money she was so kindly. Congrats Fixit this girl is a true ambassador for your business
The Tech Shaun was amazing. The Charger cable broke off into the female end of my iPhone X. I tried taking it out myself with some small needle nose pliers but had not luck. When I brought it in they said No Problem with a great attitude and a big smile. I waited in the lobby for less then 10 minutes and it was fixed. I would highly recommend Fixit Mobile!
Went in with a BLU G9 pro that lost power to the screen. Chandler had it back up and running in the same day and I couldnt be happier with the service and friendliness of the employees!
I went in because I needed my charger port cleaned out. Staff were professional, courteous, and kind. In about 5 minutes I was on my way, and they didnt even charge me. Ill go there for all my phone repair needs in the future!!
Had a broken screen on an Android which I needed to trade in before getting an upgrade to my call phone. They had the part in stock, answered all of my questions and were done in 2 hours. My son had a battery issue in his phone, took it in and had the same experience. I called 4 places for the first issue. Everyone seemed out out by my call. Fixit was kind and understanding. I’d go back in the future.
I went in to get my screen and camera fixed, and they did an amazing job. They got it done in an hour, and their prices are extremely competitive. They are super down to earth and won’t try to upsell you. I felt like I could trust them right away! I feel like you can’t get this quality service or price anywhere else.
I hardly ever write reviews, if I ever have a bad experiance or bad service I like to think that they either have had a really bad day or that something is going on with their current situation and give them the benefit of doubt and move on with my day. But in this case I feel 100% ripped off and extremely frustrate. We took my wifes I-phone 11 in and got the screen replaced and way over paid for some sort of screen protector that we where told had a life time guarantee and it was the best of the best. Im talking WAY OVER PAID here. Screen protector cracked and peeled with in 4 months actual screen is coming apart some how. We took the phone back in and just asked to have the screen protector replaced under the warranty. I kid you not the girl said oh thats not the warrantied screen protector, its the other one that doesnt recognize your finger so it doesnt work if we use it. I would of had better luck covering the phone with Saranwrap. DO NOTGO HERE.
My phone screen got jacked up suddenly. This place was a life saver when I only got the screen to work long enough to get their address. While it felt expensive it was far less than purchasing a new phone and being on a payment plan for another two years. Their service was fast, friendly and it was like getting a new phone when I picked up my old phone. Then to get a check up text message months later was quite a shock but actually a very nice touch to the service they provided me. If you need your phone fixed, definitely check with these guys before you spend the money for a new one. If needed Ill be using these guys in the future! Thank you!
Omg. I had a phone i was told by another place was trashed. Chandler save me not only the cost of one phone but saving the loss of another you are wonderful. If I could give a hundred stars I would get them . Thank you again for saving my phones and money. phones an
Went to get headphone jack fixed. They cleaned it out for no charge.
They fixed my phone just fine and the price was good, but my phone is blue and they used a black screen to replace the old one so now my phone is black and blue. for that reason I cant give them 5 stars
Very helpful and quick to get your issues taken care of. I will definitely put the word out there and be back if I need to! Thank you!
When it comes to repairs you never know where to go or who to trust so my husband told me to take my phone to the Midvale location. They assured me if the problem wasn’t what they thought it was (lcd replaced) they wouldn’t charge to take a look. That ended up being the problem so I got it repaired at the price I was hoping. I highly recommend this location, their staff is super friendly & knowledgeable and also got a guarantee on the repair — thanks again ☺️
This location was able to get me in same day and get my phone fixed. Great service, phone works great!
Terrific service. They fixed my cell phone screen quickly, were very personable, & professional. Appreciate them tremendously. I recommend you check these guys out if you need Cell phones, tablets, etc., fixed.
Handsome and neat guys work here! Honestly I was referred by a friend and I am so glad. Josh and Taylor were amazing young men that went right to work on my problem. I was told by a store at the mall that it would be 79.00 and maybe another 79.00 to fix my 6 S phoneWell I could buy a new one for that!I Decided to wait and visit fixit Monday morning. Well worth the wait.They thought it might be a 59.00 part, but they cleaned the phone inside all the parts and then some and the problem with my sound not working was fixed and no charge was given to me.Went back the next day as I was almost down to 80 per cent battery and they put a new battery in, still was losing battery fast and they changed out the battery no questions. Got a few hints on how to keep my battery life like turn off blue tooth and also I already was careful about keeping my apps closed but will watch it even more. Might be able to keep this older phone for a little longer. This 6 S has been good because it has so much memory has been a good phone foe me.
Fast service, battery replaced on my old iPhone 6s. And it seems that this old phone has a lot of life left in it. Thank you!
Customer service is fast, friendly and informative. I took my phone in because it wouldnt turn on. They took it in the back looked at it and said it just needed to be restarted. They didnt even charge me. They have definitely earned my business and respect. Would recommend anyone who has phone issues give these guys a chance. They will definitely help you out and not break the bank. Five stars all the way. Great job.
These guys really know their stuff.stuff They fixed my problem in a flash with no charge. I will definitely go back if I need another repair and high recommend them.
The charging port on my treasured IPAD Pro went out. It is 4 or 5 years old so I didnt want to pay too much to refurbish it. The price was fair and they were more than flexible in accommodation my schedule. Someone helped me over the phone with most details and allowed me to drop it off quickly. Someone stayed late, after closing hours to hand deliver me my repaired device. They even unbent my casing for free from where I had accidentally sat on and bent my IPAD. I was impressed with the care and attention they took. I was reassured in regard to my safety questions. I want to Thank this business for doing a fine job in serving the Fort Union and larger Salt Lake area. I will tell everyone about my experience there.Thank You!
They did a great job for our busted up IPad. Went over multiple options and fixed the problem. They did the repair in a just a few short days as well. Great crew
Went into the Midvale store to get help for an iPhone .Taylor was the employee helping me . He was amazing! He solved the problem within a few minutes and I was on my way . Great service... great place . Highly recommend
While visiting Utah my phone screen cracked. They fixed it quickly and for a reasonable price. I have had no issues since.
Showed me how to use my new phone. Awesome people.
Very impressed! They were a fraction of the price compared to others I called. I will use them again.
Came in because my phone was having problems charging, turned out it just need a cleaning but the staff was very helpful and fast to figure out the problem! Thank you again Taylor!
Chandler was super helpful and just genuinely nice! Great experience!
They sent me home with a home button that had a crack in it which I thought was plastic wrap but the home button is now just breaking more and more I spent about $200 And they’re not even willing to fix what they broke in the first place. Very poor business your techs don’t deserve a cent I hope you lose you’re entire business. It’s $45 to replace after all i spent there And they can’t even do that lol greedy greedy business and poor customer service
They took care of me without hesitation. The charging port went out and they helped me out nicely m, it was greatly appreciated.
I took in my Moto Z4 with little hope of it being resurrected. Somehow these guys were able to save it and it was back to being just like new, so I was super impressed (especially by the how quickly they were done since they had to order a part.) Their business name is appropriate, they do indeed Fix It and they have great customer service even though you can tell they are really busy. Thats 5 star worthy in my book.
The staff here is so helpful. They did an amazing job and my phone feels like new! 10 out of 10 would recommend!
This is also reflective of the Brickyard location. It seems their warranty/service plan, what it covers, and duration has changed. I cant tell you how many times I heard we dont offer that anymore in the last week (over the phone and in person) when it was offered to me at the time I bought the service plan(s). That aside, their prices are outrageous compared to another local shop I just went to because I was told by the Midvale location yesterday that I should go somewhere less expensive if possible (which I did). Sales clerk even told me that the crack was on the back of the phone and wouldnt affect how I use the front of the phone...true but that wasnt what I wanted for that phone and I needed 2 phone repairs.So...I go from we dont offer that anymore to I found a place less expensive and with better service in Sandy.
Awesome service! I had brought in my OnePlus 6 to get the charging port replaced, but the employee suggested he just give it a clean first. That was my issue, and there was no charge for the service! Forgot to get his name, but he had longer hair and a Def Leppard t-shirt on🤘
I went in thinking there was going to be a wait because I had called in before. My grandma was having a hard time hearing from the top speaker of her iPhone when she was on phone calls. I walked in with my grandmas phone and Ben helped me immediately. He took the phone in the back and he had fixed it within 5 minutes and did not charge a thing! I would have been more than happy to wait but the timing was great. I would definitely recommend going here.
Great service and staff! Zeth and Chandler treated me like 5 star client. I recommend this store 100%.
I dropped my phone off for repair on my lunch break & picked it up a couple hours later! Super quick, friendly & fixed my phone so I didnt have to buy a new one!!
Taylor was amazing. Stayed late to make sure I was set up proper. Highly recommend.
Brought my daughters iPad in for a screen repair. Work was done well, and explained in detail. Had a problem shortly after with the home button, and upon taking back in to the store, they fixed it immediately. Great service by everyone I dealt with and even went the extra mile to make me happy.
Highly recommend Fixit - they fixed my problem quickly for a fraction of the cost I expected.
I have used your services for a few years now and I have always been happy with the customer service experience at the Midvale location. They know me and are very helpful and courteous to their customers. Josh is friendly and outgoing with a great personality. Thanks for being great!! I have referred some of my friends as well. Thanks Again for your services.!!!.
These guys know what they are doing. Very helpful and knowledgeable. They were able to fix my phone for only $100 that same day, which is way better than buying a new expensive one. They have the ability to fix things that Apple won’t let you. Next time you phone is broken, go see these guys for sure.
These guys are great! Professional, fast, and quality work. I found my repair place for life!
They were very quick about fixing my phone screen. It came out amazing and they were very professional!
Eb and Emily were so great to work with! They were extremely creative in solving my problem! I love their water resistant technology and screen protectors! Thanks again guys
Very clean establishment. When I called they were very polite over the phone, made me feel very comfortable and at ease with trusting them with my cellphone. Was able to fix my phone for a unbeatable price. Best customer service I seen in a while
Thank you for fixing all our mobile needs. With a large family we have many broken devices and they have professionally helped fix them all.
A short time back I had trouble with my Iphone XR. It would not turn on. I took it to this business, and they were kind enough to check things out completely. They suggested that I might be having trouble with the charging unit I had been using. They are very honest, and didnt even charge me. I highly recommend them for any problems, and I will return when I have any other difficulties.
Very helpful and friendly. I recommend it to anyone with Mobile issues that need repair!
Brought my iPad in thinking it needed an expensive charging port fix. The tech took it in the back and was able to remove a small piece of metal inside that fixed it and they did it free of charge! They are honest and fair and I will keep coming back.
They broke my iPhone. I was sent here for a repair by my phone insurance company. A few weeks after, Face ID wouldnt function and parts started to fall off my device. Even though they claim the repair is warrantied, they lied and used every excuse to get out of fixing it.I visited an Apple Authorized Service Provider instead who confirmed my device was poorly repaired and was able to gather substantial proof for my insurance company. Insurance ended up having to pay to replace my phone because it so messed up it was no longer repairable.
Changed my cracked G7 screen. Its perfect now
No charge. It is not often that you can go to a business and leave without a bill. My phone would not allow a charging cord to be inserted. I thought for sure I would need a new phone. I call them today and they were upfront that it could be an $80 charge to replace the charging port or simply a cleaning at no charge. It ended up being just a cleaning. Just so you know, they will clean your phone for free. Give them a try. And know that they will be honest with you regarding cost and time.
They was fast wit my phone and did a good job Great service here!
These guys are great!!! Fantastic and quick service! Told them the issue I was having and it was fixed in like 5minutes, if that!
I had such an amazing experience at this location, I was having a really hard day, and great representative (Josh) made every effort to make sure that I would be taken care of and leave satisfied! After having to stop in multiple times, he was happy to assist us each time and I truly feel like he was committed to assisting my every need. His great attitude and assistance turned my day around. I would recommend all friends and family to choose this location and ask for Josh for the best experience. 10 out of 10
This place really took care of me over the past few days. They are a great group to work with and they do a great job of taking care of you mobile devices. I recommend them to anyone who needs a repair at a great price. They are one of the most reasonable priced mobile repair locations in the valley. This location is awesome in Midvale. Check them out. I do not think you will be disappointed.
They applied my screen saver for free and did a great job of it. Thank you!
These guys are so great! They are always friendly, courteous and helpful! They’ve always been able to take care of every problem we have brought in! I wish I had brought in my most recent phone problem sooner! They fixed it in about five minutes! Thank you Fixit!
Went in to get the charging port on my galaxy fixed, took it back and cleaned it, when I got it back it was like new. Completely free.
Quick turnaround and fair prices.
Nice people! But when I got my phone back a month later I took my case off and noticed that the screen started coming off and was loose . And that inside the new screen that the paint is starting to come off. And when I took my phone there my phone battery was fine but when I got it back it’s like the battery started dying faster
I was pretty sure I needed a replacement part and called around to get prices. Chose to go in here. Told them what was going on fully prepared to spend $100 on said part. They fixed it without needing to replace that part when they totally could have and for way cheaper.
I’ve taken several of my broken items here and they are very friendly and straight forward. Great customer service and very reasonable pricing. I’d recommend them for sure!
My MacBook Air died while trying to install the newest software update. My memory was full of stuff I couldn’t figure out how to remove myself.Jordan totally helped me out, super friendly and great customer service. Very smart & knows what he’s doing. He called me with updates and cleaned up my memory and my laptop is as good as new now. I felt comfortable & safe giving him my passwords (kinda scary to give those out). Would totally go back if I ever need any help with my laptop or iPhone. And it was a great price too.😁👍🏼👍🏼
A few months ago we went here to get a phone fixed and paid for their advantage plus when the person helped saying we could use it for either of our phones to get the screen protectors if we needed them to be replaced. Today when I went in to get one for my phone I was then told it was against policy. Which would’ve been fine if I wouldn’t have been told that it worked for both phones. Either, they need to train their employees on the policies better or make sure they aren’t lying to customers because now I’m frustrated I paid more money than needed for a waste.
Great staff, very helpful! instead of trying to make money off of us they told us a common issue with the charging port and said they would clean it for free to see if that would fix the problem, and it did, we are so appreciative !! great job guys thanks!!
This is the second time Ive been in this place. This time Tyler spent a few minutes looking at my problem with no charge and problem solved!
I love this place! Jordan, the manager, fixed up my phone in no time at all! I am so glad that I found a company that I can trust. The last phone repair company I used ripped me off. I have been hesitant to use one ever since. These guys definitely found a customer in me for life! I will be bringing, not only my business, but my associates business here in the future. Thanks again!
They were awesome! The tech fixed the phone quickly and he made sure it worked well before we left. will definitely use this place again!
Went in and they took care of my problem immediately. Did it fast and professionally. Very knowledgeable staff.
While visiting the store today the employee (Josh) went above and beyond with explaining all of the repairs and gave great customer service. The cost was very reasonable. I highly recommend the store. I have used him several times over the years, and Have had nothing but positive experiences with my phone repairs and there employees!
I was helped by Tayler and he was really nice and accommodating. He was helpful, even though I felt my problem was silly he never made me feel bad, the opposite in fact. Tayler gave great service.
I had great experience in this place, staff are so nice and highly skilled. I would highly recommend this place!!!
Tayler got my charging port to work by cleaning it out this morning and he did it FOR FREE!!! Will definitely be coming back here for any problems I have with my phone in the future.
First of all, I came here because of the positive reviews. We took my daughters phone to the apple store and was told basically to get a new phone. When we went in to Fixit Mobile, Josh greeted us, listened to our issue & told us of a common problem, said he didnt have a permanent fix but lets start there & there isnt a charge. Quick, efficient, friendly! So far, no problem! Highly recommend these guys!
They price matched the Apple Store and fixed my destroyed IPhone XR screen the same day. The customer rep was super helpful and knowledgeable, not much more you could ask for in a phone repair! Would definitely use their service again
I have been there a couple of times. Always very professional and efficient. One time they didn’t even charge me. I totally recommend this business.
They are good at what they do ! They helped me out well !