I am located in Syracuse NY. I had a trailer lose a Brake Chamber and was in Rock Hill, NY. I searched Google and made 1 phone call to Regional. Nicole answered the phone @ 0745. Nicole was polite, informative and even gave me her cell number so I could send her pictures of the Brake Chamber so the mechanic didnt have to make 2 trips. The driver showed up within the hour . My driver stated Jonathan was very polite, efficient, recognized the problem and my trailer was repaired within 30 minutes. HATS OFF to the employees, the owner who runs a Professional Business. Everyone has businesses that do this work just like I have a trucking Company. The only thing that separates Top Notch businesses is the SERVICE. Thank you Regional >

Very knowledgeable.

O star place, could not fix abs light problem and chaged $357. 👎👎👎

Used Regionals service multiple times. Very good, reliable and professional truck service company. They offer great value, knowledge and expertise. If you have to choose a service in that area I am definitely suggesting to choose Regional.

Allan and his team did an outstanding job delivering a truck about two hours north for me and made it a very simple transaction. Hopefully I’ll get the chance to work with them again.

Very happy with this place. Had my truck towed in thinking I needed a new clutch. The tow was not as expensive as Ive had in the past. The truck was finished the day it went into the Shop. Mike was as interested in getting it fixed as I was. Allen and the techs were fast and friendly. Even the tow truck driver was helpful and friendly. I will definitely keep this place in mind if Im ever here again and need work on my truck.

Great customer service

Amazing group of guys... great work definitely recommend

We had the shop replaced by the shop. After they replaced it and we paid almost $2000 (NOT INCLUDING THE PART) - our driver barely made 100 miles and broke down again on the side of highway. Regional Truck Service installed incorrect/wrong gasket. We had to pay for another towing and repair to install the right gasket. Regional Truck Service refused to reimburse us for the repair. We will be filing a complaint with New York DMV and BBB. Carriers and owner operators - STAY AWAY FROM THE US. Their ignorant mechanics will mess up your truck.

Just had my semi towed with regional truck yesterday. Spoke to Mike initially and his pricing was very fair. The driver showed up at our agreed upon time, was friendly and professional.My truck arrived quickly to mechanic which was almost 3hrs away from the breakdown location and Im back on the road again today making money.Overall a positive experience and I would not hesitate to use them again.

My truck was down on 84, Regional truck service is showed up on time. Great service with very fair rates. The guy was very friendly and helpful.

Great job got me back on road in no time great crew

This place under new management now, so dont look at old reviews. Was dealing with owner of the company and very happy with service I got. I wish we have more people like him in our industry. Call them if you need help, they will take care of you.

Fast turn around service- Our company is currently using Regional Services to keep our fleet of over 60 trucks running smoothly!!! We appreciate the service we receive from you and consider you an asset to our growing fleet-Thanks

Very down to earth. Theyre running a business but they wont try to rip you off. Made good recommendations.

They charged me $240 to come out and look at my truck. To look at it for an hour and a half to tell me they need to tow it to their shop. They wanted $225 for the tow not far from their shop. Another tow company brought it to my house which was farther for $165. Would not recommend Regional. Didnt even give me any recommendations or diagnostics. Obviously from the reviews im not alone.

By far the most unprofessional service ever. I been waiting for them to tow my truck for the past month and a half. Theyre good at taking the payment but not at completing their end of the bargain. Will never use them again. Ive tried to get a hold of a manager and no luck. Always ask for my name and number and i never get a call back. I think im ready to file a police report for stolen truck.

Quick and qualitative

Called for tow,they showed up in 10 min (great) waiting for repair,so far looks good.

Excellent service...prompt...fair pricing.... would use again...sadly they dont tow cars or we would use them for all our towing!

Left one of our customers stranded for 2 hours after giving a 45 minute eta. They will loop you around there dispatch q and not know who transferred you.

Fixed my truck right away..

These dirty bast@rds charged me over 300 dollars and wanted to tow my truck to their shop, we didnt do that. He charged us a call out even though he was setting in the parking lot we were. After not fixing it, and charged anyway, we called Hatfield Brothers truck service, and they fixed it with a fuse no lie they charged 250 and they had to drive to us. DO NOT USE REGIONAL

These mother f........ NO STARS!!!!!! worst customer service outrages prices towed my car 6 miles on the phone said 120$ then raped me for 800$ and said they would take my car if i dont pay

Very professional and fast.Thank you!!!

Worthless company to deal with. Never called me back, when I called back the following day the girl who answered was worthless to say the least and didnt care. Onto the next.

DO NOT USE THIS COMPANY THEY ARE CROOKS !!!!

Damaged our truck (Red 07 Volvo) called them and they said they would check with their driver and call me back, never heard a word

Fair

They do not work around the clock !!!