Lemme say thank you to Mike and his team . Yall are fantastic !!!! After a bunch of calls and searching via car-part.com, i came across yall . You were the first place that not only had an Envoy bumper i was looking for, but would also ship it to central Florida . The part not only made it in a few days, but was packaged well and was actually better looking in person . It was the last piece i needed for the custom GMC Sonoma im currently building, again to Mike and his staff, thank you guys and i will keep yall in mind for any other parts i may need ...

After driving nearly 4 hours to pick up parts that mike and I discussed via Email and thru phone conversations to ensure that I was going to receive was exactly what I needed and that I would receive. I arrived to see that they where only giving me a small portion of what we discussed. When I asked where the rest of the parts were I was told that they would not sell them to me for the price that mike and I agreed upon. I asked to speak to a manager and was told NO!! I asked to speak to a owner and was also told NO!! It cost me nearly 500 dollars and a day lost of work . I would not recommend buying anything from this place what so ever!!! buyers beware.

Great experience at first. However the part sold(differential) had a bad pinion bearing, the unit was NOT FULLY TESTED UPON SALE. BEWARE OF SCAMS. Quality control should never lack in this business where you only have 30 day policies..... trust me, this was my first and last time I will do business with this place. Run and take your business elsewhere

Friendly service, good quality parts

Everybody there was great they went above and beyond Michael did the best so thank you for that and Ill definitely be going there again

Knowledgeable, friendly and reasonably priced.

Was in the market for a 3.3L engine for my 2003 Caravan, so we called this place, Tony answered, he was very informative and answered all of my questions, we had previously found an engine in Moraine for $350 with and $85 Core charge, however they said it would take two days to take it out, the great guys here had it dropped & out in *3 hours* AND matched the price of the moraine place (original price was ~$550, we got it for $476), And since we didnt have a ride to pick up the engine we had to rent a U-Haul, Tony gave us his personal cell number to call when we were on the way to pick it up, at 8AM we called him to tell him we were on the way, by the time we got to Middletown with the u-haul pickup, the gate was open and we were on our way no questions asked!

Parts were priced fairly, and ready to go when I got there.

Excellent service good people

I called for a part, they answered the phone promptly. The person was very helpful and I was given a good price. When I went to pick it up, they had it ready for me. Austin was working the counter. He was very professional and offered more advice about what I was working on, exceeding my expectations.

I can count on one hand the times Ive went online to write a review. Sometimes, when people go above and beyond your expectations, it just wouldnt seem right not to spread the word. Arts parts did a great job today helping me with my car. Besides having my hard to find foreign car part in stock, they had it pulled and ready to go, Mike even took the broken part off my car and installed the part I purchased. I didnt know they even did service there. And, all at a very reasonable price. They made my life easier today. Hands down, the best Ive seen.

Purchased an alternator for my van and it worked great. I would have given them 5 stars, but I left one off because a friend of mine purchased a part that was bad and they refused to take it back on the same day with the warranty still in force. Im happy to be back on the road and I saved $120.00 by buying used.

Recently purchased a used car from here and not only did they go out of their way to meet my budget but they made sure it was working properly, fixed whatever I needed without question, walked me through the car buying process and made it as easy as possible for me. Very happy with their customer service skills and ethics.

We choose arts regularly for the price difference, they are usually slightly cheaper, and we drive from Springfield to get parts. Several times now my parts have been wrong and frequently do not come in when they are supposed to. I ordered a wheel on Monday and was told it might be in on Wednesday but would definitely be in on Thursday. It did not come in on Wednesday or Thursday. I was then told it would definitely be in on Friday and again it didnt come. They said it may come in on Saturday, however they are closed with no way to contact them. I have now had to get a rental car because it is taking so long and have spent more than I would have just ordering from our local parts yard and getting my part on time.

I paid for used parts, they sold them without calling me first. Now they told me they would find me some other ones. Ive lost my job now bc I have no way to get there. Still cant tell me when Ill get them! Theives!!!

Amazing staff, super friendly with great personalities and fast fixes

They were amazing. I have a weird driveway and someone had parked right behind the car I was having them take and they managed to squeeze into the driveway and worked there asses off till they could get my car loaded. Im sorry you guys had to go through all that! They didnt complain or anything the whole time. Id recommend anytime. Sorryyyy again lol.

Come here to get a used battery for my truck and they told me they gave me a good one and its a POS everyone there was very impolite and not helpful at all

These guys go out of their way for me. Never been let down or taken advantage of.

Great have everything you need and very accurate

Very nice place very well organized and had exactly the part I was looking for I traveled from Columbus very professional

Quick response time! Awesome place for parts and cars

Nice friendly knoledgeable staff with lots of stock. Ill be back for more!

Austin your an asswhole thanks for asking me to please wait then hanging up on me so I could call back to hear you are closed appreciate it was going to give ya some business now its going to someone else

Tony and Austin will take great care of you!

Good job guys

I brought a part in to match it and thay took it and said it was there

Good prices and they pull the part.

Real solid yard,pleasent family owned business

Wonderful people, very helpful.

Purchased used transmission that was no good and I am blamed for and they refuse my refund. They are liars and thieves.

Good place to get used parts but they are high on the prices

They are fair in selling used part, they also sometimes will work with you.

Good deals and great customer service

Good friendly busy place for parts and items for all your vehicle needs

Found exactly what I needed at the right price. I will be back.

Limited stock but hooked in to the national database.

Kind of pricey, but usually has what I need.

Awesome service

Polk

Good people

You need it they got it

Great service!

Greats deals