I use this place whenever I can. They really stand up to their name. Always honest and fair with their work/ prices. I went to them because my running lights were making a noise on the dashboard and not turning on. and I had two other mechanics look at this issue due to some long distance traveling I had been doing.They were not able to fix it. then I went to honest 1 in middlesex where they quickly fixed it and I was able to pick up the car and go away on a long road trip.The issue was quickly and resolved this time. I trust this place with pricing and good work.
Extremely positive experience. Easy to make appointment. Quick stocking of parts. Quick installment. Great staff. Got me out of there as fast as they could. A Plus all around.
Great experience here. Highly recommended. Had my E150 serviced there and I will be going back again in the future.
I have no idea what these people did to my car but it has never driven so well!! I dropped it off for an oil change and to get a once over before I drive 1000 miles round trip to vacation. There’s normally never anything wrong with my car so I just expected to get the oil change and be on my way. Well, I get a call from Gary (the owner) saying there’s some unexpected bad news—suspension and tie rods are shot. I could tell he did feel bad but I was so thankful they actually took the time to look and inspect my car for anything wrong. Every time I get my vehicle back from Honest-1 I don’t have to bring it right back for a new issue like I did with previous mechanics. As much as it stunk to have to get those repairs done, I feel so much safer knowing my mechanic actually looked for issues rather than just doing the oil change and handing me back my keys.
This was the absolute best place I have ever taken my car to for an auto repair. Mike at the front desk was fantastic! Very professional and he took the time to explain everything to me. I won’t hesitate to come back here again for all my auto repairs. The service and work was outstanding and they live up to their Honest name. Thank you Gary and Mike. I will recommend you to all my friends and family.
They are absolutely fabulous!Honest and helpful. I don’t feel intimidated going to the mechanics anymoreGary and Ashley are so warm and friendly. My car is in good handsFeels like familyOh and great mechanics!!!
Mike was very professional, explained options before starting the job. Price was reasonable and tire repair was done very fast
Fantastic service. Everything was done quickly and professionally. I would definitely recommend this place. Very friendly staff too
Came in to get my cars brakes inspected, the mechanic was honest and didnt charge me for new brakes even though I didnt have a great idea of what worn out brakes feel like as the only frame of reference I had were brand new rental cars and at the time couldve been convinced into an unnecessary replacement.The high rating on google is legit and well deserved.
They are the most friendly, reliable, and hard working people; every experience is a positive one. They’re always honest and upfront with you about what services your card needs as well as how much it will cost. I highly recommend!
Excellent customer service. Owners care about your car and the service they provide Pricing is affordable especially for brakes and an oil change
HAD A NAIL IN MY TIRE, THEY TOOK ME RIGHT AWAY AND FIXED IT IN 15 MINUTES. THEY WERE VERY POLITE AND HELPFUL.RESONABLY PRICED.
My Mustang was having some issues that I could not figure out on my own so I was able to limp it over to these guys and they were a huge help. I didnt have an appointment and I didnt even give them a call first. I just walked in and they were immediately helpful. After getting a bunch of codes for a bunch of different issues they were able to find the cause of the issue and had it ready for me the next morning. The service was great and kept in touch through every step of the way. Making sure I approved all repairs before making them. Gary was a huge help with the bill and making sure I was on the road again for a good price. Huge thank you to the whole team at Honest-1. Whenever I have car issues this is where Ill be going.
I never used Honest 1 auto before this time. A friend of mine recommended them to me. The day before a very long trip I realized I needed to replace a leaky air pressure sensor in my tire. I called them and asked is it something that could be done that same day. They responded yes and had it finished by the end of the day. Because I was not a regular customer of theirs I found it very impressive that they took care of me at the level in which they did. I will certainly recommend them to people in need of a good auto shop.
Honest, reasonable and professional. I will be back
Extremely overpriced . Paid 967 for a brake job. Had no choice but to do it after they had hammered my brakes completely nearly breaking them because apparently they could not take them off. Quoted me after they did this. Didnt have my car out on time sat in their shop all weekend. Wanted to use 50 dollar coupon they had online. Was offered 75 inconvenience fee. They didnt allow me to combine the two so basically got a 25 dollar inconvenience fee. Never again. Mechanics did not seem like they knew what they were doing. Sketchy place.
Great staff, very knowledgable and trustworthy.They had taken a look at an issue I believe I was having w/ my car. Turned out to be something very minor and provided me a clear explanation on how it was resolved. Had given me an extremely nice courtesy price that I was more than willing to pay. Dealership wouldve easily charged full price for their time.
They helped fix my moms car. I was really happy with their professionalism and their care of her car. They gave me a great deal that I was more than happy to pay for. Will be going here for all my car problems. Also, everyone here wore a mask.
Quick and easy rear brakes replacement. Very reasonably priced.
Same day repair good quality service. Especially mike at the front desk he is always exceptional.
Excellent service! Person I spoke with was calm, thorough, friendly, and professional! Definitely put me at EASE. :)
I moved to the area about a year ago and started using Honest-1 for oil changes and general maintenance on my car. I am always very impressed by this place. Every single employee that I have talked to on the phone or at the shop has been very friendly and professional. Their prices for services like oil changes are fantastic too! Cheapest in the area (that Ive found) for full synthetic oil change and still such excellent quality. This is the place to go in Middlesex.
Mike in reception and Ray the mechanic were excellent people! They got my Jeep safe for the road. I would highly recommend and visit again.
I had a great experience with Honest-1 Auto Care. They were able to diagnosis and fix the issue quickly and cost efficiently.
Highly recommend !Excellent job.
I bring both my fleet work van and my personal vehicle here. They always take good care of me.
Everyone is always so nice here! They’re helpful, tell you everything that’s going on and what it’s going to cost before doing anything. The first time I went they even gave me a ride home when they realized I was going to uber. How sweet is that! Just an overall great experience and how all small business should run.
I just want to say that this autoshop is one in a million. They provide excellent service at very reasonable rates. Ive been to a lot of shops and they are by far the best. Always willing to explain and go the extra mile. They took excellent care of my cars I have since moved away from New Jersey and one of the things I will miss most is Honest-1.
Knowledgeable mechanic 🧰 your in good hands here.
I was completely satisfied with the service at Honest-1. They were quick, easy to work with, and transparent, and didnt attempt any upselling of unnecessary services. They also drove me home and came to get me when my car was ready. Ill definitely bring my car here if and when it needs any other work.
Recently I had a situation where I needed to get my daughters car repaired there was an intermittent electrical problem. After getting some recommendations from friends. I decided to go to honest autos care. The service I received was more than friendly, knowledgeable, reasonably priced and super honest.From the moment I walked in I felt welcomed and confident that I made the correct choice. The staff is truly fantastic.Honest-1 Has become my new go-to mechanic for all things automotive related. You guys are great!
Made an appointment online A WEEK in advance for a simple oil change. Show up and the guy at the front goes “ yea we are really backed up it will be a few hours or can you drop your car off tomorrow?” How about you don’t waste people’s time, try honoring your appointments or AT MINIMUM call to inform the customer that the appointment needs to be moved. TERRIBLE, finding a new shop!
I have been using Honest-1 for several years. They are reliable, reasonably priced and honest. Gary and his team take pride in what they do.
I had an issue with my car and Gary was able to get me seen that morning. My car was fixed the same day, which I was extremely grateful for. The mechanics who explained to me what was wrong with my car were very knowledgeable and friendly. They were also helpful with explaining to me some tips on how to prolong the life of my car. The price to repair my car was super reasonable. Would definitely recommend!
Great service. Very friendly and a knowledgeable staff. I would highly recommend this place to anyone who wants their vehicles done the right way. No games. They certainly lives up to their name. 👍
Kyle kept me updated on everything they were doing, he gave me a timeline in which the work would be done and stuck to it. They were very professional and did a wonderful job. I will definitely be using them from here on out!
This place is great! I was in town to look at a used car but was suspicious of the engine, made an appt that day for a pre purchase inspection and it saved me thousands. Within 30 mins of arriving they were able to look over the car thoroughly and inform of the disaster the purchase would have been. Def recommend, A+
I was very happy with my experience at Honest-1 auto care. I reached out to them for nails on my tire and they were able to take care of my car quickly. Kyle was very professional and made sure to update me on my car often and I really appreciated it. Everyone was very nice and welcoming.
Honest-1 is tops when it comes to delivering and exceeding customers expectations. Honest-1 Auto Care is a well run operation. The pride of ownership and service is evident in the professional manner in how customers are greeted and treated as they enter the premises.The customer waiting area is comfortable, pleasant,and clean. Last and certainly not least the restroom is ALWAYS clean.
Timely, affordable, and friendly service. The mechanics know what theyre doing and make sure they walk you through every step. Gary was a huge help. I will be returning for any car needs in the future.
As always, Honest 1 provided good service at comparable prices in a timely fashion. I will always take my vehicle there for service. Very pleased.
They are not the cheapest and they are not the most expensive! The quality of work and the services compliments there labor and price! The staff is very courteous and professional! There name and brand says it all!
This shop has never let me down. Theyve always managed to fix a problem with my car with the best service, or diagnose an issue and tell me the proper steps to take if it needed extra care. The staff have always been very friendly and welcoming.
Gary and the team at Honest-1 Auto Care are great! I have been bringing all three of my cars to them for years. Work done right and completed on time. Extremely easy to do business with, its more like a social call when I go there.
Detailed work. Trustworthy. Owner will go out of his way for you.
Alway excellent service.
Ive used this location for my car and my wifes car with no issues for a couple years. We used to use a dealer,but they were much more expensive and we would waste a day waiting. I would recommend this auto shop to anyone in the Middlesex area.UPDATE: They are still awesome! We had an issue with one of the cars and they immediately fit us in. They had the car for a couple hours and then called us to say it was finished. Upon arriving to pick it up, we were told it was no charge because they didn’t have to do much. The car is great and they fixed the issue. We won’t go anywhere else!
They’re always efficient and I appreciate their business. I had a last minute repair and they were able to get me in quickly. They were finished within 5 minutes.
Excellent Service and Price. No punches pulled. The manager Kyle was up front with everything my pickup truck needed. Its running better than ever. I will be be coming back.
I have been going to Honest One Auto for 5 years for all of my service or repair issues. Gary and Ashley are great people that not only provide top notch service but really care about their customers. Gary goes out of his way to make sure he can accommodate my busy schedule. Gary and Ashley are true professionals and even better people. I highly recommend Honest 1 Auto for any service or repair need!
I have no problem with them. Always accommodating especially with my slow leak in my tire. Check out all my issues and are able to fix them most of the time My choice not to have some of the issues taken care of.
Decided to break away from Dealer service and go with a reliable and less expensive alternate service. Very pleased with Honest-1 Auto Care and will continue having my work done there.
Im not from the area but found myself needing an oil change while I was in the area. Went here on a whim and Im happy I did. Ive been back several times for oil changes and tire help. They are very reasonably priced and professional. One night the manager was the only employee left and he stayed open late for me and personally fixed the leak in my tire. I will continue to go back and recommend to anyone in the area.
Great customer service and reliable repair work done in a timely manner.
Honest-1 did a good job changing out the pads on my vehicle. Not only did they make me aware that I still had some life on some of my OEM pads, (I wanted to change them anyway, since the squeaking from one of the pads was unbearable) but they also let me clean my wheels outside the shop, so I appreciated that.I will be coming back to Honest-1 for any future car care needs.Thanks!
All people here are nice and kind. They definitely know what they are doing and make you know about every step. I may say I’m very impressed with the detailed documentation provided about their diagnoses and the repairs done. No surprises, no extra charges. They stand after their word and work. They are also very punctual. As a result, great service and hospitality. Definitely will go there again for any kind of problem; strongly recommended!
Mechanics are very good. I was very comfortable when I wait with certain amenities they have like computer access lWi-Fi, as well as snacks. And yes they are honest.
I have been going to them since I moved to Middlesex with both my work vehicle and personal vehicle. They get my car right in and do the repairs timely. They never try to upsell you on services that you do not need. Customer service is second to none.
Before bringing my car to this garage, every auto mechanic shop’s service has been less than satisfactory. After bringing my car to this garage, I will not bring it anywhere else. The customer service is more than excellent, and the mechanics are equal parts nice as they are good at doing their job. Every repair from an oil change to replacing entire parts of the engine have been hassle-free and speedy. Most of all, the owner, Gary, is the most accommodating and friendly business owner I have ever met. I cannot recommend this garage enough.Thank you for all you’ve helped me with!
Needed a front wheel bearing, dropped off 8AM, had the car back at home by 4PM same day. Felt welcome immediately after walking in first thing in the morning, treat you like family. Parts are insured for a year/1000miles per month. Safe, Quick, Easy & affordable.Thank you guys.
Gary and crew always take care of me, when I need them the most...The care and information on what’s needed to correct the issue at hand is always helpful in what steps to take..... best crew ever: special thanks too Ashley, Karl, and Rick Sr. 😀
Best place to get work done on your vehicles price quality and good customer service I recommend to all
I always bring my vehicles to Honest 1 in Middlesex for service. The staff is friendly and the technicians are knowledgeable and take the time to explain what needs to be done. I highly recommend Honest 1 for your vehicles maintenance needs.
Repeat repair. Previous repair lasted less than two years. Cost is very high.
Headlights shorted out on me Friday night. Gave Gary at Honest 1 a call Saturday morning to see if they could fix the problem. He got me in that morning, had the car back to me by 1pm that afternoon. Even gave me a ride home from the shop
Ive been using Honest 1 for about ten years now and am more than satisfied with their work and charges. Theyve been keeping my 20 year old Chevy Astro Van running for me ( #2 car ).
Very professional, worked with me through my new engine process. I highly recommend them.
Keep it up
Gary and his mechanics do a great job and provide excellent service! I trust the work that they do and they have your best interest in mind.
Honest One is my ONE AND ONLY place that I will allow to service both of my vehicles. Gary is simply AMAZING to work with. He not only makes sure my issues are fixed and I that I can feel safe driving with my daughter. He also keeps me informed the entire time he has my car and provides great pricing to work with my budget. Its really hard to find a mechanic that you can truly trust and since I have found Gary and his great staff I will NEVER go anywhere else. I will continue to recommend family and friends to have their cars serviced here. Thank you to the EXCELLENT staff at HONEST ONE!!!
Fair pricing, quick service and honest assessment of the real issues at hand. They will take you right under the car and show you exactly what they see and why its a problem. Kyle was a big help today, too.
Great Service and communication! I dropped off my vehicle and the owner took me back to my office. My vehicle was there for a few days and they keep in communication with me regarding the status the entire time. I felt I was was in good hands. Would highly recommend.
Very good professional mechanics treat you good and your vehicle.
Wonderful staff that got it right the first time. I will definitely be coming back for my future repair needs. If you live in the area they should be your first choice when you need auto repairs.
Excellent Service. Very timely and accomodating.
I cant say enough great things about this place. A while back, I needed to find a new auto shop and I decided to stop by due to how close my job was... and Ive been coming back ever since! I normally bring in my own car but today, I brought in my boyfriends car. They took it in for service and gave me a comprehensive list of what had to be done to the car. Rainer did a great job of explaining everything to me so I didnt feel like I was being bombarded with auto shop terms I didnt understand. I will definitely continue using this shop... while also recommending it to everyone around me!
Oil change was done not sure if other services were done
Honest and professional. Same day appointments and took the time to explain things. Saved us so much money when the dealership tried to charge us for things that didnt need to be fixed. They found new customers for life.
Trustworthy. We brought our BMW in for struts and rims, they gave us an AWESOME price. They are the most friendly people I have met in a LONG time. They always offer to give me a ride home when I drop the car off to get work done. I cant sing their praises enough. Best shop in town.
*** HANDS DOWN THE BEST IN THE BIZ! ***I went to this auto shop looking to get some information on a faulty tail light. I was immediately greeted with smiles and a warm sense of comfort. The team took my car in and immediately started working on the car.NOT ONLY did they find out what the issue was, they assisted in providing several ways I could go about getting the parts if i didnt want to order it right then and there. ALSO, they changed my oil seeing that it was close to the mileage/date. Quick, informative and professional job done!Honest-1 Auto Care is extremely professional, polite and attentive to ALL details. I will not bring my car to ANY other shop! Thank you to the whole team!
Oil change and tire rotation done in a timely matter.
Great Service and a quick and well done oil change! Lots of excellent mechanics and the owner takes great pride in bringing people value through his business. Highly recommend!
Fantastic service. The work done on my car was done perfectly and finished in a timely fashion- not to mention the unbeatable prices!! The staff is very personable and happy to answer any and every question. If the work cant be completed at the time of drop off they even offer to give you a ride home and back to pick up your car. Honest-1 Auto is definitely the best place to bring your car, highly recommend it!
Polite staff. Completed requested work efficiently.
Best auto repair shop I have found. Their hours of operation are very convenient, pricing is extremely fair and Gary and his staff are very professional. I had to leave my car, but Gary offered to pick me up when my car was ready if I did not have a ride. Very pleasant and friendly environment. I dont review often, but this establishment is so worthy of a 5 star rating and people should know there are honest and reputable repair shops you can trust.
Im sorry...not satisfied at all. I was under the impression my ac would be fixed. I paid 736.00 and I still cant run ac without fearing my car belt will pop. I brought my car because I thought they were thorough and honest company but I am out 736.00 and still no ac.
Weve been using Honest-1 for the past year for our 4 cars. Weve found them to be fair, thorough, easy to work with, and true to their name--honest. Recently I brought my car in due to wires dangling from the front end. Honest-1 addressed the issue quickly and sent me on my way without a charge. Who does that these days?! Thanks, Honest-1. Well be back.
Always extremely professional and honest!
I needed brakes very bad for a 2009 vehicle-Gary and his right hand crew came across a situation where the year that the car was manufactured and what they saw when the looked at my brakes wasnt right. They ordered several times to get the correct match. Knowing that someone can take that much car of another persons property makes it all worth while. Great price, very nice waiting area and Wonderful people. Great job!
Staff very knowledgeable and friendly service honest pricing
Shop increased the price of oil change despite confirming the price on the phone before i drive 15 miles. Not so honest!
I love this place!! The people are fantastic, the service is great and their waiting area is the best ever!
They were very responsive and had great customer service. My car was ready when promised and delivered in pristine condition.
Highly recommend this place. I came down to fix an check engine light issue. Service personnel asked for more details and fixed them in matter of minutes. Highly knowledgable.
Very satisfied with their work. Straight to the point and very fair price. Would definitely use them again.
Paid 120 for a ac reharge and my ac still uncharged due to a hose like but i still had to pay for nothing they could of just not did anything i could have kept my money cause my car is still in the same condition
They are super informative and kind. I find a little gift everytime I get my car back. Not knowing much about cars, I am glad that I found a mechanic that I can trust.
Really really recommend these guys! There have a been multiple occasions when Ive reached out to them for a second opinion and theyve brushed aside any unnecessary work that the dealership requested. Shane is an absolute pleasure to work with and the entire team goes above and beyond to ensure peace of mind and great customer service.
I have brought my Acura TLX there a few times. They treat you like you have known them forever. Great service, refreshments. They charge more than reasonable prices and obviously take pride in their work. Clean comfortable place to wait. Absolutely nothing bad to say about them. I will continue to bring my Acura to them. Thank you Chris and Ashley!!
I needed to have a vehicle inspected and fortunately for me, found this shop. The guys at Honest One Auto Care went above and beyond to ensure I had all of the information I needed to make a wise and informed decision. They have my future business and will definitely be referred to anyone I know, in need of service. Great location, professional, knowledgeable, clean, honest and funny. Cant beat that. (side note: bring McDonalds french fries if youre coming around lunch time!) :) Thanks again, guys!