Had a great experience ! Tom was very helpful he went beyond to make sure I was happy with the deal .

My salesperson Kim Estey was very professional and courteous. Because of her great communications with me even calling me on her day off shows her dedication to her job. The entire experience was excellent.

This was not only the easiest vehicle purchase I have made but the fastest! I typically dread going to a dealership as it consumes and entire day. Middlebury Chevy had everything ready to go and just required paperwork to be signed and the initial run through of the new vehicle. Working with Tom Caswell was a pleasurable experience and would definitely recommend returning! I was in and out in about 1 1/2 hrs! Thank you!

Wonderful dealership. Kim was amazing. I love my mustang!

A shameful business to have in our community. Sold us a car that has left us stranded twice in less than two years; once on the day after a free inspection in which they found $2000 worth of work that needed to be done. We were stranded at the Hannaford next door and they offered nothing to help us. They will be quick to blame the old owner about the junk car they sold us, but they are no better and unabashedly took advantage of us in the garage. I regret ever buying a car from them and will never return. The sales department is full of slime and the garage is no better. Our town deserves better than this greedy dealership that refuses to stand behind its sales and its work.

Great service. Bought my truck there and my salesman, Dave, was quite thorough with explaining all about it.

I was having trouble, with my car wanting to start, called them and they got me in asap, took the car to the repair shop, I explained what my new car was doing .. I went for breakfast and within 2 hrs. my car was done and running like a charm. Thank you Middlebury Chevrolet

I had Adam he helped me gee the vehicle of my dreams!!! Very pleased with the service they did everything they could to get me in and get me out so that the buying process wasnt an all day thing. Again very pleased.

I went in for a VSI and 4 tire change over.The 4 tire part of the service went well.I didnt want to prepay for the parts needed to pass my VSI, but Howard Brod was adamant that I did and told me that if I were to price the parts outside of the Mackey dealership, that they would be more expensive. He told me that they already put a new Inspection sticker on the windshield and all I needed to do was prepay the parts and come in for an appointment to have the parts installed and pay for labor; $210.00.I was pressured into prepaying for the parts and reluctantly did so.I called a local parts store and EVERY PART was cheaper than Mackey. I called and was eventually refunded the prepayment I made.I didnt have to get the parts that were so-called needed to pass the VSI, because the Dept. of Motor Vehicles Inspection Test Report Form that was in the front seat of my car when my service was done, showed a PASS for Overall Test Result and Safety Inspection Result.The treatment that I received was quite degrading and according to 3 other DMV Licensed Technicians that I haven spoken to; it was illegal to sticker a vehicle prior to passing the Inspection.My current lease will soon be due and I would like a Chevy Trax, but after this experience, I WILL NEVER COME BACK or REFER ANYONE to DO BUSINESS WITH MACKEY MIDDLEBURY CHEVROLET!

Your service department is great, very helpful. Unfortunately, your product sustained more than $5000 in damage by hitting a curb in a parking lot at less than 5 miles/hour and the recent computer sensor repair of more than $600 was not covered by the extended warrantee that is supposedly “bumper-to-bumper”. I’m going to sell my truck and buy a pre-computer, low mileage truck for probably half the cost of a new truck. Unless something else breaks before that happens, I won’t be back.

When i bought my car 6 months ago the sales man was excellent, how ever getting someone from the service department to call me back or even get an email doesnt happen and when/if they do they are rude and dont know many answers I dont think ill be bringing my car back for any reason Ill do the work myself

David John has been our salesperson for a few years now. He has always done the very best for us and to get us the best deal he can. We are loyal customers and will look forward to coming in again for our next vehicle.

The People in Service are Great.. I would recommend them and the Sales staff as well.. David John is one of the best Sales Person I know..

Mike Skiba,the sales manager, was wonderful. It took less than 24 hours for him to find me a great deal. The next day I arrived early to pick my car up and everything was ready. Dave the salesman was very informative when showing me how to use the features. I was only at the dealership for 45 minutes before I drove away with my new car. I will definitely recommend Middlebury Chevrolet. My stepdaughter and her husband plan on purchasing a new vehicle soon and will be calling them.

Dont buy or deal from here!!!!Its a rip off and all the 5 or 4 star reviews are payouts or friends of thiers!!!I regret buying a car from them last may!Worst decision ever!!!!!

Our sales rep - David John - was so easy to work with. I provided him with what we were looking for and what we could afford. He delivered exactly what we wanted - All through email! There was no painful back and forth, wheeling and dealing or spending hours in the showroom. When we showed up at the dealership to pick up our vehicle, he was ready for us, as was the finance manager. We were maybe there for 1/2 hour! (We drove 1.5hrs to get there!) It was the easiest car buying experience I have ever had! Highly recommend Middlebury Chevrolet!

Kim was amazing at finding me the tahoe that I wanted so quickly. She was extremely easy to work with, very knowledgeable and I was very pleased in the end with my car purchase. I would go back to her and the dealership in a heartbeat. Very positive experience all around.

We have previously purchased 5 vehicles from this location over the years (when it was Deneckers) My husband communicated with David John via email and told him exactly what he was looking for. He was quick to reply and offered a few options. When we went in later that day David was so easy to work with; selling us an amazing truck which we were able to pick up the next day. Highly recommend Middlebury Chevrolet!

The cable to my rear view camera broke. It was repaired as a warranty item.

Good selections and fair pricing. BoughtBoth our vehicles here. No complaints.

We had a great experience purchasing our truck with the sales team. It was quick and easy and stress free. Thanks to Adam Hamilton in sales.

The leaf spring on the ear of my truck is misaligned. I asked to have it fixed. I thought it was covered by the warrantee we bought for the truck. I picked up the truck and the service maker said all they did was tighten the U bolts. Its still misaligned because they didnt loosen the bolts, straighten it out and tighten it up again. They charged me labor charge for doing nothing to fix the problem and by the looks of it they didnt do anything at all.

Kevin, our sales man was super quick, and informative in getting us approved for a loan on our trailblazer, i would highly recommend anyone that has poor-to little credit, ( like my fiance and myself) to give it a go through Middlebury Chevrolet!

My first ever positive experience buying a vehicle. Tom was straight forward and not at all pushy. I would highly recommend!

I recently purchased a 2020 Chevrolet Spark at Middlebury Chevrolet. I Tom Caswell was my sales representative. I have nothing but high regard for his professionalism. He kept in touch with me everyday to keep me posted on how our deal was proceeding. I would recommend Middlebury Chevrolet to anyone. Thank You Tom .

AWESOME CUSTOMER SERVICE WITH ATTENTION TO DETAIL

I was quoted a price that was way way to high called 4 other shops and was quoted half the price I was from you guys. Had a oil change done and they never reset my oil light or replaced my sticker telling me when the next oil change is. Not a very pleasant experience at all. Prices are highway robbery.

Today I purchased a 2021 chevy trax from the amazing Kim estey.its my second purchase from her.she and everyone there are so patient and kind and explain everything in great detail I would highly recommend them to anyone looking for a new vehicle!!

Online reservation for service was easy, drop off was easy, and the repairs performed are immediately noticeable.

5-Star Dealership! Working with Tom Caswell was wonderful and the process was incredibly easy. And all of the other staff we met was so friendly and helpful. Will recommend 100%

Pretty decent prices very friendly staff usually answers the phone very well the only reason Im giving it three stars is because they dont have an answering machine for people who call after hours like other companies do itd be wonderful if they going to answering machine because you know it could probably get more business that way

I have bought a carand truck in the last 2 years from Deneckers, plus 2 member of my family have this year. IN Picking up of cars there was no or very little cleaning /detailing of the vehicle this yeat. Also usually get a tank of gas . That did not happen two out of 4 car bought in the last two year. The two that did not get gas was during the changing of owership.Also have heard rumors that employees that have been there for years are not treated fairly.We Have been traded trucks about every two / four years.Not saying I wont buy from Middlebury Motor because I like Kim, Mike and Kurt.. they are friendly and make you feel like a person. The last time I had service the man that was my tech was not friendly. I do know his name .he was not really pleasant . Thank God Kurt was there to say hello, how are you and goodbye when I left. He made me feel like a person not a number to get in and out.

It went Great I was in and out with getting my oil changed and winter tires put on!

(1) Does not care about credit challenged customers (2) New ownership and management does not value their employees and lies to them regularly unless you are part of the inner circle worthy of talking to (3) Does not see the customers or employees as valuable at all...just a money pit. (4) BRING TOM BACK!!

We have traded in 9 vehicles this is number 10 what more can I say

Kurt and Kevin did an excellent job taking care of me and my car!! They went above and beyond the service they provided me..

I am posting this review on Google as well since they recently turned off their reviews on Facebook after I posted this. Seems like a pretty shady thing to do. I Visited in hopes of exploring options for upgrading my vehicle. While there I was informed by my sales rep that they terminated Tom Denecker so I could not talk to him about my options. This disappointed me but decided to still move forward. Though I felt my sales rep was talking down to me at times I still wanted to give her a chance. Eventually she brought over a manager to talk with us and this was the nail in the coffin. He was a tall, bald gentleman and was extremely arrogant and kept his mask below his chin while talking to me. He even took the sales persons seat and made her grab another chair when talking to me. I guess he sits on a high horse! Afterwards she explained he once was a cop and has a dry personality. That actually made sense because I saw some of his other interactions while there and it was the same. Clearly he thinks highly of himself and disregards all of those below him. When Tom was there, there was always an energy but yesterday it was dull...I even saw a locksmith changing locks....I hope that is not because of terminating Tom. So disappointing. They may need to drain the swamp themselves! If that manager is part of this new regime then they are screwed!!So the owner commented below and blatantly lied! Number one: Tom Denecker has been let go, Number two, I was in the building, Number three: my Facebook is not blocked I simply have it marked private. Everyone who reads this please call the dealership and ask about Tom Denecker! You will see who the real liars are. This speaks miles about their character as they are willing to call someone else a liar rather than be honest.

Purchased a new 2020 Tahoe that was delivered with damage (large dents and scratches), missing floor mats, a manufacturers defect, crooked hood and grill and other very suspicious issues (how do these things go unnoticed when delivering a BRAND NEW vehicle?). Chevy wouldnt approve a buy back so I had no choice but to have it fixed by the dealer. Took them 3 tries (4 times driving it back and forth between NY to VT) and in the end wound up with a new vehicle that needed thousands of dollars worth of repairs (including a paint job) and over 2,000 miles on it. The dealership had no explanation and took no blame for anything since the vehicle came from another dealer. I got the run around for 3 months and have gotten zero compensation from the dealership or Chevy. Wont ever go to this dealer again and will likely never buy a Chevy again. Nothing but disappointment, frustration and wasted time.

Had a great experience recently at Denecker Chevrolet. Chris Dike was a good salesman, wasnt pushy, was always available. The dealership worked with the bank to get us financed. Would totally recommend them if you are looking for a new vehicle.

We had the pleasure of working with Tom, we wanted to be in and out and he made sure everything was seamless and quick! Definitely recommend!

Took over an hour for simple oil change and air filter change.

Terrible experience dealing with Service Department. Obviously desperate for business and tried to take me for a fool. A complaint has been filed with Better Business Bureau to investigate this case of being ripped-off.

NOTHING like Denecker.

Friendly service and making an appointment was so easy on-line.

I had noticed a rattle in the upper console of my truck that wasnt there before dropping the truck off. I called and they said to stop in and they would take a look. I drove back up to the dealership and the only person there was Kevin, the service manager as the service advisors were at lunch. He personally took it in the shop and fixed the issue. I had my English Bulldog with me and they were absolutely fine with her going in the dealership. Great service! When I bought the truck it was Denecker Chevrolet, now its Mackey Auto group. Hope the great service continues!

I am so very ecstatic about the service and attention I received from the service department and especially the service manager, Kevin Yampol, at Deneckers!!! After a buying experience that went terribly wrong a few months ago, they were extremely attentive in making everything right! They treated me with the utmost respect and consideration. In summary, I cannot say enough about how happy I am with the final result of my experience with Kevin and this department!!!

Thank you so much to Tom Caswell and Tom Denecker for making my recent vehicle purchase such a great experience! Super efficient, professional, attentive and painless. Overall excellent customer service!! And important to me keeping it local, supporting hard working businesses in my community! I highly recommend Denecker Chevrolet and will spread the word.

It doesn’t get any better than this!Marks stupendous attention to detail has me in awe, I’ve been to other dealers before but the crew of Kevin, Kurt and Mark out do themselves every time!Get your car serviced here today!

Pretty straight forward but wish they’d wash your vehicle like the Ford dealer does! Thinking of going back to Ford to get my Chevy serviced!

Went in for a regular oil change. Everyone was very nice and professional,no one I would rather do business with. Thank you to everyone at Deneker for your great service.

Found the problem and fixed it.. Great Service people and Great Sales People too!

I like the easy-going, not car-salesmany vibe at Denecker. Everything aspect of my experience was positive, uncomplicated, efficient, and timely. Ive been telling everyone I know how well I was treated and how easy it was to work with Denecker. And I love my new car!

Bought a 2014 camero love it and Kim was so nice and patient

Great place to buy a vehicle. Whether new or used the people there go out of the way to make a deal and get you into what you want. Will definitely be going back there in the future

Absolute fantastic experience! Chris Dyke is hands-down the best salesman I’ve ever worked with! This is my 14th new vehicle purchase and was done without going to the dealer! Can’t say enough good things about Denecker Chevrolet!

Always top notch service. Went in for oil change and they noticed I needed a new inspection sticker. Took care of it automatically. Thanks guys. Youre the best.

We love our new car!Thank you Tom Caswell for all the help you gave us purchasing our new car.The whole buying process went pretty fast, great experience. Thanks again!

Was worried that there would be changes with the new ownership but was glad to see that it wasn’t the case at all

It was quuck

The staff were very helpful and courteous when I was looking for a different vehicle.I would recommend that if you are looking for a vehicle stop in and talk to them.

Easy to make an appointment at a convenient time. Dealer provided ride to my next appointment. Work completed within time estimated. No charge! for the 15,000 mile check-up and oil change. Completely positive experience.

I just recently purchased a Spark from this company and had so many questions and concerns, Tom Caswell was and his supervisor were with my husband and I every step of the way and were willing to work with us financially and answered all questions I possessed. I love my little car and the service they provided.

Best car buying experience ever. Thanks Tom and Cory for making everything so easy

Have used Dennecker for 22 years love them

Every experience I have had with Denecker has been a positive one! The staff, from sales to service have all been very friendly and super helpful. I would (and have) recommended them to friends and family as a place to buy a car!

Doreen and Raymond would like to thank denecker Chevrolet staff And tom coswell for the exceptional treatment when buying our two vehicles. We highly recommend them! Thanks again!

Got to the job on the same day I inquired. All work was complete and up to standard. Thanks!

Tom Caswell was a great salesman, not pushy and worked hard to find the vehicle we wanted. He made the buying experience pleasurable!

Excellent buying and service experience at Denecker. Everyone was very friendly and knowledgeable!

EVERYTHIGS WENT WELL

Loving the 2020 Bolt EV I leased from Denecker. Tom Caswell, Cory Quenneville, Allie Forbes and Whitney Prouty went out of their way to make sure that I had an outstanding customer experience. Everything—from working hard to locate the vehicle out of state and getting it here, to swapping tires and hitch receiver, to providing a loaner vehicle while the work was done—was done with a high level of professionalism and attention to customer satisfaction. I highly recommend Denecker to anyone looking to purchase or lease a vehicle. They truly deserve all 5 stars!

Bought my car there. Very helpful in finding good deal. However I had car for 3 days when I began getting a low tire pressure sensor going off.. Youd think theyd have waived the 28 dollar fix fee.as car didnt even have 50 miles on it

I purchased a new Chevy Silverado 1500 from Tom Caswell. Most of my dealing was over the phone as this is how I like to purchase vehicles. Once I went to the dealership it was very painless. The vehicle was perfect.

I really thanks you guys and Tom Caswell thanks for your helps I really enjoy on my 2019 chevy Camaro great dealer denecker chevrolet

Everyone told me to stay away from this place, and I should have listened. The “mechanics” have no business working there. Took them 3 weeks to install a transmission and it was bad in 33 days. Refused to replace it and tried to say an aftermarket air intake caused it to go. This was my second experience with them. The first was an axle that they replaced and took them almost a week to do a 2 hour job. Stay far, far away. Over priced and under experienced “technicians”.

Great sales experience! Quick, responsive, highly recommended!

I called about an issue that needed fixing and that the car needed an oil change (which I mentioned several times) they fixed the issue (sort of) but had no record of any oil change needed. Honestly it seems like there is great deal of communication breakdown between the customer and the company as of late which is somewhat surprising since we have been with them a long time

Went for and oil change and recall. An hour and a half later they tell me they don’t have the bolts for the recall. Seriously!!!!!! You would have thought they would have them or checked to make sure when I made the appointment. Then they wanted me to make another appointment to go back to have it done after they ordered the parts. I live 50 minutes away. No I’m not going back. I went somewhere closer and they had the parts. Not too happy with the service department Tom!!!

I would definitely recommend Denecker Chevrolet to friends and family - I do all the time! We have had excellent customer service, vehicle service and support from Denecker. I especially appreciate Toms dedication to making sure that his customers get exactly what they want, and get the best deal possible. I wouldnt go anywhere else!

While most car dealers are pushy and want you to buy now for some special deal, denecker is different. They are patient, and want to make sure you end up with the car you want. Very low pressure sales tactics make you feel comfortable and heard through the buying process. I have bought many cars and this is the best dealership to buy from. I will be bringing my business back there for sure.

The service manager was very prompt in getting my car in to find the problem . once the problem was found he called me and told the issue. he also told me it was covered under my extended warrant. he helped me arrange a car to drive while mine was being fixed. the car was returned to me when it was promised. I am very pleased with my recent experience with the people at Denecker Chevrolet a huge thank you to Kurt and the rest of the service team .hands down I would recommend Denecker service to anyone .

I think this place is the best place to go to get a car. The people are polite and respectful. They care about you and your interest and Will help you in any way they can.

Salesmen are ridiculous especially when you apply for a loan and the salesman doesnt tell you your approved you find out when you get letter in mail from finance company telling you the loan they offered has expired. Wouldnt recommend

It was awesome.Very nice experience.Will go back again.

Some of the most attentive staff out there.

Tom Denecker is very friendly and customer driven. He explains things very well and is extremely knowledgable. He offers great advise and is very honest. I would highly recommend his dealership to everyone looking for a new or used vehicle.

Denecker has been my go to company for every truck I have purchased. Ive never been disappointed and the treatment there is exceptional. A great truck, a fair price and exceptional service. Who could ask for more?

Great place for transportation needs. A great to help you

As always they got us in fast and the work was finished as promised. Kurt and crew at Team Denecker are top notch and I cant imagine going anyplace else for service

Tom Denecker and his staff have always treated us like family, the place is clean and kid friendly and again the staff are always great to assist you in anything you need or any questions you may have.

Service is always great. personnel more than ready to help. beautiful space.

Nice people in service department. But Im not happy with having pay 100% to replace my radiator in my 3 year old truck . The company,and the dealer should be responsible for that. How often does a radiator leak on a 3 year old truck,with less than 100k miles. That indicates shoddy parts to me.

Salesman Bryan went of the way to find the right vehicle for me which required a swap with a distant dealer.Bryan did a great job in explaining the various new electronic systems on the SUV and made the transition from our 2008 SUV much easier to acclimate.

It was pleasant

I purchased my truck elsewhere. However, after that dealership was unable to assist me with basic service needs, I started going to Deneckers. Ive been very happy with the service Ive received so far and I also noticed a couple of familiar faces! Deneckers brought on a couple (more) good guys who will work hard for them and their customers!

The crew at Denecker made it simple for us to buy both of our trucks. The service has been outstanding.

I love this place very friendly people and always get back to you Chloe at Middlebury Deneckers Chevrolet I want to thank for all she has done for me and my wife your the greatest Chloe thank you so much, Deneckers is a great place to get the veical that you want they work with you thank you Deneckers

This dealership is the best!! I am very impressed!

They were able to help better then I was thinking.

Great car dealership. Wonderful staff and state of the art service facility.