Any place can change your oil. Valvoline goes a step further by always being welcoming and friendly. No matter the service the are forthright what you may be able to let slide till next time. Fast and efficient. I really havent been anywhere in Michigan City that can hold a candle to them.
Great place to get an oil change. Love that its quick while still thorough. The staff are always friendly and helpful.
They always done an amazing job on all five of my vehicles
Great service nice people take great care of the cars
Great service! Super helpful friendly technicians! Highly recommend! :)
Went to get a oil change and the gentleman helping was very nice. But while waiting for them to finish up he said the guy under the car was having a hard time putting my skid plate back on. A couple mins later he said I was good to go. A few days later I was driving down the highway and the skid plate came loose and was hanging causing a very loud screeching noise. Come to find out it was dragging under my car as I am on the highway . My issue is if they could not put it on properly then they could’ve said something and I could’ve taken it elsewhere to have it put on properly. Now my skid plate is beyond repairable and I have to come out of pocket to get it fixed.
Gentry and his fellow co-workers were absolutely top notch. Definitely will be back again!!!
I was a little aggravated with Valvoline Michigan city until I spoke with Lucy. She was very kind and patient with me as she explained the pricing. I will definitely go back!
Great place to go when u need an instant transmission flush or oil change they do it in a very timely manner and are very respectful ... Id like to thank ian and his crew for doing my transmission flush on my 2014 dodge charger ...you guys did great !!
We were trying to get our oil changed in our car, but it was close to closing. We arrived 15 minutes before closing, but was forced to leave in a middle of a snow storm due to the manger cursing us out and threatening to call the cops. We had called ahead and asked to have our oil changed due to it being an emergency, they agreed. We were greeted by curse words, threats & a very rude manager. The manager was cursing and shouting profanities.NEVER will we return nor do we advise anyone else to go here! GO TO ANOTHER PLACE IN MICHIGAN CITY TO GET YOUR CAR SERVICED.
Quick and professional. Drive-thru is nice since you dont have to get out of the car. Definitely recommend.
Ive been to valvoline locations around the whole counrty and never had an issue. This location can use some more training. Workers were friendly but not professional like all other locations ive been to.
I had an oil change on Dec. 12. and was wearing a mask the entire time. The first employee came up to my window without a mask. The second had a mask on his chin but not covering mouth or nose. I asked him to step back. At the end when I asked to speak to manager one of the employees approached with a mask. When I suggested that they should all have masks properly worn since they are speaking directly to customers he advised that Indiana does not require masks. As I left the man at the door to let me out had his mask on his chin. When I suggested he wear it properly for himself and customers he yelled that I should leave and not return. I wont and would advise that others not.
Very professional and helpful service.
Did a fine job as you would expect.
These guys have done my oil change twice now on both mine and my husbands car. They are fantastic! Always nice and very professional. I have always been in and out very quickly with out issue or delay. I highly recommend them!
Great oil changing service.
Pleasant staff, fast and efficient
Great service and great people.
Place is great. Myself and my girlfriend have taken our vehicles here and its always painless. Theyre quick, efficient, informative, and pretty affordable. 10/10 recommend.
Fast service, but high up charge for things
These guys are great. They were busy as hell, and short handed, but I was in and out if there in less then 90 minutes. They checked everything, filled all the fluids, checked the tire pressure, and were very friendly and up best the whole time.
Quick, an excellent service. Will become a regular, definitely.
When it comes to working on my car Im all thumbs they know just what to do
Great job, service as always. James was point person today, pleasant informative offered coupon for new air filter and service. Thank you Everybody
This is a great place for a quick oil change, transmission flush and radiator flush, they were pleasant and were finished in a timely fashion, they were also knowledgeable about what my vehicle needed before I could tell them.
Quick service, and eager to help!
Fast, but thorough. All staff very knowledgeable.
First time I went here for an oil change and my turn signal was out, so I wanted it fixed while I was there. They had to order the part from the Ford dealership and it was a pain in the butt to change, but Dustin went above and beyond to help me and make sure it got done right. Fantastic service. Ill definitely be back. Thank you! :D
Great speedy service! Extremely helpful and friendly staff. Best experience Ive ever had, will definitely be back very soon!
Fast service. Stayed in car, nice. Got coupon for Awesome car wash free. Good service. Showed oil dipstick full and clean oil.
Very fast and courteous
Extremely quick and very affordable. Started coming here after the dealership damaged my vehicle. Wish I would have started using them sooner.
The service was amazing! My technician, Ian, was very helpful and had a great sense of humor. We all know that sitting in the car waiting for a oil change can be a boring so I appreciated humor and a wonderful service.
10 minute oil change? Not here. It was 5 minutes max. Everyone was friendly. Top notch business. I’ll be back in 3,000 miles!
My fluids werent topped off and they didnt tighten my drain plug fully, which caused oil to leak all over my garage. 2 stars because the techs were at least friendly.
Stopped in to get my oil changed ended up getting two of my filters done as well very friendly professional staff prompt service they also helped me with setting notifications on my car for my oil change and tire rotation also witnessed the staff training a newer employee and the way he passed his knowledge onto the younger employee was awesome so many of our younger adults need this type of guidance to learn and become successful in their lives
I guess because ive never paid $50 for an oil change, and being this was my first time going here, I felt they werent as informative about my vehicle as other oil change places. The guys were decent but they definitely didnt try to build a customer relationship which I believeis supposed to result in return business especially if you build trust, I mean you gotta do something more if you want someone to come back and pay $50 for a basic oil change.. just saying
Great Service I and out in 20 minutes
Went for an oil change yesterday, came out to start my car today and noticed ALL of my oil on the floor. Whatever they used to plug it back up was not the original my car had. They did not let me know they changed it or attempted to. I drove like that all the way home without knowing. Now we have to fix it ourselves and change the oil as well. Money wasted.
Super fast oil change and staff was very friendly and funny during. Would recommend
James was very professional, excellent job in customer service while explaining certain things.
Prices were incredibly fair and (being a woman) I personally feel intimidated going in anywhere to get work done on my car, always paranoid Ill be scammed Because of the little knowledge I have on parts or whats actually necessary. BUT, this is definitely my new go-to. The employees were kind and respectful and it was actually a pleasure.
Went there first time yesterday. Top notch crew you have there. Needed to get oil change quick, and they did the trick. Will be back with my pickup. Thanks.
Good people
Quick service.
Very quick and friendly guys, 3 bags for fast turn around. They do try and upsell a bit with filters but honestly the service is so good I just go with it one or twice a year. Hey they gotta eat too!
Great place for an oil change. The guys are cool as can be and very fast and thorough.
These guys were awesome! Another Valvoline screwed up my skid plate and didnt even tighten the drian plug down and these guys got me in and took care of everything no hassle. Totally top notch professional team, Ill be back.
Got an oil change today. Had a few snags ( oil cap broke when they took it off, and the closest place to get a new one was quite a drive so we were here for quite a while)The guys here were very gentlemanly, respectful and awesome. The customer service was amazing and I really appreciate their help!
Went here based on reviews. Friendly people, good service. I recommend for a quick oil change.
Pleasant staff- customer friendly, Helpful.
He crew was kind and worked speedy and knew the details i needed will go here for oil chcangrs til my kid get their own cars
Very nice employees and prices arent bad.
Good quick service, a bit expensive.
Always quick and friendly service. Go here for every oil change!
Put oil drain plug on so tight I had to take it off with a pipe wrench and get a new plug. Also when car was taken in they wouldnt fix their own mostake.
Great service! Talk to Frank!
When you can get your oil change your windshield wipers changed all the air and all your fluids checked within 15 minutes its a good place to save time. Sure you could do it cheaper yourself but if youre in a pinch for time this is the place to go plus you get a Discount Car Wash
They did a great job. Fast and knowledgeable
Did a good job changing oil and greasing everything
I bring my company van to this location. Great place to get your oil changed.
Super fast, these guys had my oil done before I finished talking with one of the technicians.
Good guys and great service..in and out quickly.
Everyone here was helpful and got things done
It was done in an instant
Personnel was very attentive and informative on what needed to be done.
Fast and amazing, stayed in the car!
Guys there are the best in town
Smooth 😎🥃
Awesome guys thanks
Im and out in 20 minutes after work, $47 for the basic package
Very Polite Services
I love their services!
Pull in get out they work you leave. They have made a art of it
Friendly helpful staff
Always great customer service!
Fast and extremely nice
Always professional and efficient
Always great service!
How can an oil change cost so much????
Love this place!
In and out
The oil techs r very friendly
Good services!!
Quick and processional service!!!
Good service
In and out in 20 min
Nice people
A1
Walnuts