user
Michigan City Animal Hospital
2525 E Michigan Blvd, Michigan City, IN 46360, United States
Appearance
Michigan City Animal Hospital

Comments
Ka
Review №1

$324.00 before even being taken back to a room. Waited an hour in the parking lit and another 5-10min in lobby after making payment before receiving any services. Dr. FAIRCHILD was completely rude and even said wow, oh my God as she walked out of the door. She came back to apologize after I asked for a refund and to leave due to them being rude and impatient with me. Im appalled by this visit. My dog has been waiting here for over an hour with a nail in his leg and they have shown little to no compassion and immediately start question finances. Then to be treated so poorly and have frustrations taken out on me all because they are understaffed?! This place use to be great now its really just money > animals I feel. Sad to say Ill be finding a new vet. This was it for me. Also Im being charged for an emergency visit but not being put as priority. This is insaneEDIT: after all the awful things that happened during the first part of our visit Dr Bailey came in to finish our appointment. As always very pleased with him and his nurse. At the end we were taken care of. Just wish the initial part of the visit had been as great as our short time in Dr Baileys hands. Unfortunately they have on top of everything else underestimated our vet cost as well. Only reason Im bumping up the stars on this visit is because of Dr Bailey and his nurse because they are always above and beyond with my pets and I.

J
Review №2

Not only are they great vets (Dr. Bailey was our vet) but their staff is very friendly and kind. We recently just lost our dog Rusty and they showed so much care and compassion for my wife and i but also are dog. They let us say our good byes in one of the rooms before he was to be cremated. They said as long and as many people would like to be there. Not only did they give us that last few moments with our dog, they sent flowers and a card the next day knowing the pain we were in. They are awesome people and would recommend them to anyone who wants a new vet. Thank you for all you have done over the years for our family.

He
Review №3

They are not just helpful, they are caring and informative. I wasnt there long, but got ALOT out of my visit. I felt my🦜 (Dorthy) was in good hands. The staff is wonderful!!! 👩‍⚕️👩‍💻👨‍⚕️🐒🐈🦮🐇

Su
Review №4

I have taken my pets to MCAH for many years and I have never doubted their care or expertise. All the staff is friendly and helpful. I have worked with all the doctors who are wonderful, but Dr Sandiford has gone above and beyond in caring for my 2 senior kitties. She is so warm and caring, answers all my questions, and always calls with test results and recommendations. MCAH is the best!❤

Ti
Review №5

They all seem to care very much about the animals they see!! I believe that they do an excellent job at treating the animals well. I have only been there for simple issues but they have been good experiences. The only down side Ive seen is they are very expensive but for that extra money they seem to go the extra mile in treating the animals like the kids that to a lot of people including me, they are!!!

AJ
Review №6

The staff was friendly, understanding and very supportive. They were very kind to us and made honest recommendations. We came all the way from Illinois to see them because we heard they were the best. They are.

Ju
Review №7

I want to thank the staff and Dr Dehnart for taking the necessary steps to save my Tali. when I left her it was not something I wanted to hear but they kept me up to date and she was able to come home the next day!! if more stars were available I surly would fill them in too thank you so much from my heart . judy bruce

Je
Review №8

I can’t say enough about how much the staff here helped me through one of my most difficult times. My cat unexpectedly got sick two weeks ago, I called and they got me in to see Dr. Dehnart that day. My cat was getting better at home but then began acting sick again a week later. Dr. Dehnart listened to my concerns when I called and, again, got me in that same day. Unfortunately, my cat had an aggressive cancer that had already become very serious. Dr. Dehnart was honest with me and referred me to a specialist for further testing. Sadly, my kitty could not be treated and they, once again, got my super sick cat in that same day for humane euthanasia as he was in total kidney failure. Dr. Standiford was amazing, she fully explained everything and gave me lots of time to say goodbye to my poor guy. Thank you Michigan City Animal Hospital for being so responsive and amazing during a really awful time! Words don’t do justice how appreciative I am!

Au
Review №9

Been w/ MCAH for over 20 years and four Rottweilers. Dr. Bailey and team are professional, awesome and caring. We live in Michigan but dont mind the travel to their Indiana practice. Always provide sound advice and treatment and are accommodating. I suspect would be very hard to find another practice like this - luckily we dont need to look. It will be a sad day for pets and owners when Dr. Bailey retires- hopefully not for a long time. Drs. Standiford, Fairchild and Dehnart round out the team and the staff are equally good complimenting this longstanding business. Theyve treated every single one of our Rotts w/ compassion from puppyhood to end of life. We couldnt thank them enough for being there.

jo
Review №10

The staff correctly diagnosed my cats respiratory condition, which a previous vet did not. They offer cat boarding and treat my cat like family. Facility is clean and spacious.

Ji
Review №11

New to the area and we are very happy to have found the group at Michigan City Animal Hospital. Our dogs are very important to us and everyone here made us feel comfortable and treated our babies with care!!

Su
Review №12

I love MCAH. I have a senior rescue and they are so sweet with her. I know she is getting great care. They are always on-time. My dog had some skin/allergy issues last summer and the doctor was very good figuring out what the problem was and treating it.

Al
Review №13

With in this past year I’ve been trying to treat my cats worms, I’ve been spending a lot of money trying to do so. I first took them to a different vet and they continued to have worms so I took them to the this animal hospital. I’ve treated both my cats numerous times. My cats threw up recently and I was asked to bring in the sample, I did that. Worms really freak me out! To me they looked like dried worms and I’ve seen them before. The lady called and gave me the total and I asked her about the refund because the worm medication hasn’t been working. Than someone came out and said it looked like string, but I don’t have yellow string around my house! I feel like I’m being sent in circles and no one is really helping me deal this this problem. They asked me to bring in another fecal sample. The last time I did they found nothing they said. I was under the impression I was paying for worm medication, but when I got home it was fea and tics. I’m just exhausted with the runaround and different information I receive. Each time I’m paying more and more money and I see the same results. They are all really kind but I don’t even know what to do! I guess I’m just putting this out here because I want to bring it to someone’s attention, because even with communicating it’s still a runaround!

St
Review №14

Drs and staff always take great care of my fur babies.

Ph
Review №15

These folks are always spot on. Friendly, helpful, caring and very highly skilled. I have every confidence in them.

Gr
Review №16

Awsome customer service !

Ca
Review №17

I would like to thank you for your love last week when I had to put my kitty Dobro to sleep. The entire staff made it so much easier.

Be
Review №18

We love Michigan City Animal Hospital. Dr. Fairchild has been my dogs Vet from the day we brought her home as a 3 months old puppy, 6.5 years ago. The Hospital is clean, modern, very well organized with amazingly responsive and caring staff. Dr. Fairchild has been willing to work with me on my minimal vaccination protocol, doing titer tests instead of automatic vaccination and not judging me for partially feeding my dog a homemade balanced raw meat diet. I am overall very pleased and would recommend this hospital to anyone.

Ju
Review №19

The only Vet office I will go to, unless I need to the Emergency Clinic. There are several Veteranarians here. They are all very nice, personable, empathetic, professional and smart. It is obvious they keep up thier credentials.They are able to take care of exotic pets as well. Bring your pet here. You wont be sorry.

Po
Review №20

Dr Bailey has remained one of the best veterinarians in the area and his consultation, tests and recommendations for my cat with lymphoma are greatly valued.

sc
Review №21

Professional and courteous and they dont treat you like a number. They spend the time to get to know you and your pet. Shout out to Dr Fairchild who got my GSD some relief last week. Thanks Dr. You are awesome.

St
Review №22

Theyve done a awesome job with my pets for 30 years

gi
Review №23

Squeakers is a very shy but happy customer and heathy as can be

Mi
Review №24

Great service for pets. Very expensive

IM
Review №25

They were very nice however they didnt communicate with each other. I told them what medications my dog was on & because they didnt tell the vet my dog was prescribed something that couldnt be mixed with one of his medicines. I had to give my cc # 3x because of the lack of communication. They kept trying to add things that I told them our regular vet was already taking care of but because we have been on the road for days it was difficult to keep on top of things. We were near the end of our trip & my dog got something like a little field sandbur stuck in between the pads of his paw. All I asked is for that to be removed & possibly clip his nails & it cost over $200 & thats after I said no to things because the first quote was $450. It makes you wonder if they saw out of state plates & knowing his regular vet is out of state if they saw dollar signs. The good thing I took away from this place is that they were nice & got the bur out & clipped his nails. I do appreciate that.

Sh
Review №26

Great, caring people work here. Only downside was Ninja kitty cant be saved.

Tr
Review №27

Had to put my cat to rest and they were so compassionate they were patient and kind and understanding. Even gave me a coffin box tho bury him in and made me a paw print keepsake. Rest in cat heaven Tyson! Love u

Ky
Review №28

Absolutely amazing place. Dr fairchild is an amazing person and straight forward. my little meme girl loves her. definitely recommend this vet

Ry
Review №29

I just switched from a hospital in New Buffalo, MI since MCAH is in my town and is more convenient to me. I found the process of switching extremely easy as MCAH quickly requested my pets files from her previous hospital and gathered all of the data quickly and efficiently. The staff at MCAH was very timely, responsive, and courteous in their correspondence with me regarding the switch and made it so easy.My cat was boarded for 5 days and received an exam when she came in for boarding which was great that I didnt have to have the exam at a different, separate time. My cat received the exam and I was kept abreast of all that happened in the exam and was called promptly for approval of required vaccinations.I had questions regarding my cats exam and while I wasnt able to speak with the vet that completed the exam when I called, I received a call later that day from another vet, Dr. Fairchild, who kindly explained everything and answer all of my questions and more.I also found MCAHs service and business practice to be quite modern as well. The MCAH uses a very convenient text messaging system that allows me to easily and effectively communicate with the staff regarding boarding, drop-offs, pick-ups, billing, and more. As someone who appreciates modern technology, it was great to see a business taking advantage of it so well.Finally, at the time of my writing, we are in the midst of the Coronavirus Pandemic which complicates such business. MCAH handled this perfectly as well as all of their staff was courteously wearing masks when they interacted with us and their system for curbside service was easy and effective.All in all, I am very happy with my switch and recommend that any pet owner give MCAH a try. Im sure you will not regret it!

Ap
Review №30

I worry about my guys when we are on vacation. However, it seems just when I get worried, I get a text or a photo on my phone letting me know my boys are doing well. Then, I know they are okay and it helps me not to worry about them anymore! The people who are in the kennel seem to know this. Thank you sooooooooo much!

Br
Review №31

Been seeing Dr.Bailey for 8 plus years now. Very caring and highly recommend. Great surgeon. We just cant say enough good thoughts for Dr. Bailey. He treats our dogs as if they were his own. He would even go beyond late night phone calls checking on our dog Magnum after ACL surgeries. Thank you so much!!

Pa
Review №32

I have been going to Michigan City Animal Hospital for many years. Dr. Bailey is the best! I trust him 100%. He is honest and very intelligent. I will continue to take all of my dogs there.

Ch
Review №33

Everyone is careing and helpful with Cooper and myself. I receive additional information with each visit which helps me in careing for my dog.

Sh
Review №34

Always very friendly and professional! They love every animal that they see!

Do
Review №35

I love Michigan City Animal Hospital, The Doctors and staff are very professional and polite and really care about your pets

Me
Review №36

Beautiful faculty. Excellent and friendly staff. Dr. Bailey is amazing—extremely knowledgeable! Very good experience.

An
Review №37

I have always had a truly wonderful experience with everyone at MCAH. The compassion for my pets is so sincere and heartfelt by all involved. I have had them groomed, treated and boarded for many years and never ever worry about them while theyre in their care. They are my pets second family and their love and dedication to all animals is second to none! I appreciate everyone here and all the care they have given to not just my babies, but to me as well.

Sc
Review №38

Simply the best vet practice in the entire NW Indiana/Michigan City area! Prompt, knowledgeable, and above all courteous service! A true asset in our area!

Ju
Review №39

Dr. Bailey always has an animals best interest at heart, even if the owner fails to agree. He speaks plain and doesnt sugar coat the facts. Hes very good at his practice and his medicines are similar in price to online stores.

TB
Review №40

The care was amazing and everyone super polite. I do however find it simply awful that they have credit card machines all over to take your payment as they go. It makes it feel like money is more important then your sick pet.

Na
Review №41

Dr Bailey has been my veterinarian for many years. I have nothing but compliments to say. Your animals would not get better care than to go there.

Ca
Review №42

Great care. They let you now what the charges will be before they do anything. Completely satisfied

ch
Review №43

I changed vets and Im glad I did. We didnt have to wait for the appointment and everyone was concerned about my pets welfare and very friendly. The exam was thorough and stress free. MY dogs health issue was corrected and hopefully we wont have to go back. There is a chance of a more serious issue. I definately recommend the place for people and animals.

Da
Review №44

April likes snakes 🤷‍♂️

Je
Review №45

Pets first, money second. The care is excellent. There are probably human clinics that are not this good. I wish my dentist would install an aquarium. Could use the stress relief.

Ju
Review №46

My pets have been clients of the Michigan City Animal Hospital for more than 18 yrs. I choose only the best for my pets..dogs, cats and the occasional snake. Everyone is consistent in their concern, the care and their ability to meet appointment requests. My only concern is the frequent turnover of support staff..but then that may be the nature of a fast paced Office personnel position.

Ni
Review №47

The staff has been kind, courteous and simply the best at my appointments. They answer any and all questions. Very cat friendly, with separate rooms. The only office I will bring my pets to.

Da
Review №48

First-time visit. They were very professional spent time getting to know my dogs and learning there past history. Loved the staff.

Ro
Review №49

Been using this vet for approx. the past 3 yrs, bringing over more and more of our children(pets) as we progress. They are, and have done excellent work with our geriatric pets both canine and feline. Adding Dr. Kristi Fritz certainly helped their workload Im sure but also added a good vet to the staff.

Am
Review №50

Took great care of my pup

Ap
Review №51

I have been taking my pets to MCAH for years. Through torn ligaments, regular checkups, deaths, new babies, scary stuff and funny stuff, I rely on everyone working there to care for my furry family. I go to MCAH for everything - vet services, boarding and grooming. I trust their judgment and their care.

Ma
Review №52

The staff and doctors here truly care about my pets. I had a problem with one of my dogs and they went above and beyond for him.

Mi
Review №53

Saved three of our dogs requiring major surgeries... They also take care of our five cats and a chicken. Great Vets.. Wonderful staff.. They also board and groom. Thanks for keeping our family together.

De
Review №54

Excellent experience. Entire staff including Jen, Dr. Standiford and assistant Kim could not have been any nicer, caring or compassionate. Thank you all for being who you are.

do
Review №55

This is the best facility around. The doctors are compassionate and knowledgeable. They are very thorough in their check up routines, they look for new ways to treat ailments and are cautious about prescribing medications. Steroids are not the go to drug in this hospital. The reception staff is not only, friendly ... theyre efficient! I would have given them 10 stars.

We
Review №56

Always treated wonderful. They love my dog as much as I do! Fantastic staff!

al
Review №57

I had an amazing little dwarf hamster. She had a broken leg and I took her here, they took AMAZING care of her and even though she had to be out to sleep they did it in such a caring way! I would recommend this place to anyway!

Be
Review №58

Just recently took my miniature English bulldog there upon my bros recommendation. The entire staff and Dr Bailey were wonderful. I didnt feel rushed through so he could move on to the patient. He took the time to address and clearly explain my dogs multiple issues. Highly recommend!

An
Review №59

LOVE THE PEOPLE THAT WORK HERE!!!

Ri
Review №60

Would have been one star if they werent so friendly. Stupid expensive and not up front with you. Took my 12yo retriever in with a breathing problem, $600 and three visits later I had to ask if there were any possibility of him getting any better before they would tell me he would not! Yet before that they kept wanting me to bring him back once a week for more tests! I really feel taken advantage of and that they prolonged his suffering unnecessarily!

Ca
Review №61

Dr Bailey and his staff are amazing! Treats our dogs as if they were their own.

Pa
Review №62

Great with my fur baby.. love the staff!! 💞

Id
Review №63

Expert veterinarians. All doctors and staff are reliable, kind and caring, trustworthy ... with state of the art equipment and resources. Its 16 years of quality care for my animal companions ... and me!Thanks so much.Idene

No
Review №64

Great vets and the staff is very caring and knowledgeable!!.

Jo
Review №65

I have nothing but good to say about M.C. Animal Hospital. Everyone is always pleasant, attentive and concerned when I bring my pet for his healthcare. When people ask where I take my pet I tell them without hesitation, M.C. Animal Hospital, theyve been great with me and my pet!

Me
Review №66

They are always super nice. I even got a picture of my baby when she was being boarded because I am that crazy furmama. Ellie is particular who she trusts and she has not had a problem yet with them. I recommend this place for your furbaby.

Le
Review №67

This staff was out of the park AMAZING,when we had to put sweet Bubba Joe down recently.. TOP KUDOS!

Ka
Review №68

Calm atmosphere. Professional staff, kind and compassionate. Very caring when giving shots.

St
Review №69

Excellent doctors and staff. They are very caring and very knowledgeable.

Ir
Review №70

My dog had an operation and made it only because of doctor’s magic hands. Small dog, large stones. She was in ICU and treated like a princess. It was less money then I expected, given the care she received. Thank you! That was few years ago, she is 12 now and doing great. Watch for day to day charges, however, they seem expensive

De
Review №71

The staff is awesome and very kind. Always ready to help with all you peys needs.

Ma
Review №72

Very professional staff and considerate about you furbabies thank you

Am
Review №73

I have been to the MCAH for several years and I will never go anywhere else. There are several animal hospitals around my area but I still drive to Michigan City for several reasons. It is clean, the staff is super friendly and kind and because of Dr Bailey and the other doctors there. I just know my pets are getting the best care there and they answer my questions. I never walk away feeling like I dont understand what is happening with my pets or that they dont know the answers. That is important to me. Thank you for all you do and how much you care!! We all care about you also.

Za
Review №74

Friendly folks who treat your pets like their own

Ch
Review №75

Dr. Rex Bailey is hands down The Very Best Vet in the whole tri-state (Indiana, Michigan & Illinois) in my opinion. His knowledge, care and compassion are second to none. The staff are amazing very polite and caring and always right in the ball, you never have a response like I dont know if someone doesnt have the answer to youre question they will do their very best to help and find out. If a client needs a call back you can always depend that there will be a call back. I am so very grateful for Dr. Bailey & Michigan City Animal Hospital and its quite a drive for me but I would drive 2 or 3 times just to be sure my furbabies are properly loved and cared for. Thank you Dr. Bailey and staff!!!

Ma
Review №76

Love the attention and care we have received since we started going in 2015. The most professional in Michigan City.

Ce
Review №77

Wonderful, Wonderful Vets and helpers. They have always taken great care our Pets, our Family.

Ju
Review №78

Ive been taking my pet to Michigan City Animal Hospital for 6 years and they are the most caring Vets Ive ever met.

Ka
Review №79

Great experience! New to the area and needed to find a new Pet Doctor!

Su
Review №80

All staff very helpful, kind and professional. Dr Dehnart took very good care of my cat.

Sc
Review №81

They are a very helpful animal clinic! They shipped my dog collar for free and kept me updated via text messages!~Che001Dude

Jo
Review №82

Dr. Rex Bailey is skillful and compassionate. He have entrusted him with the care of our pets for many years. Jo Ann Engquist

N
Review №83

Terrible experience! I had to put an animal down due to sickness, and the pregnant staff member at the time was extremely rude. I tell all of my friends, family, and coworkers at the firm to avoid this place! If the staff is on their phones, forget having any decent service!

Ta
Review №84

Wonderful doctors here, they take very good care of my pets. My fav dr. Is dr Fairchild, but all of them are awsome.

Su
Review №85

Compassionate staff. Have taken care of myGreyhounds going on 5 years and the Doctors & staff are knowledgeable and well trained.

Ge
Review №86

Really great doctors, they always take care of my dog and make sure hes getting what he needs. Only reason Im giving them a 4 is because they are very pricey.

Lo
Review №87

Dr. Bailey is very good veterinarian

Co
Review №88

Good Cat groomers

An
Review №89

You will not find a more comprehensive and professional place for pet care. Excellent facility, staff and expertise.

Ka
Review №90

We found Dr Bailey in the yellow pages in early 1990 during an emergency. He and his staff have always had the animals health and care at the heart of this practice.

Bo
Review №91

Helpful and good vets

Ly
Review №92

All the vets and staff are amazing. Excellent care and the deepest sympathy in the passing of my pet.

Je
Review №93

Thank you for helping us in our time of need.

St
Review №94

Dr. Fairchild takes great care of my cats.

Da
Review №95

Always fantastic service for the pets in your life

Ru
Review №96

The best of everything for your babies

Sy
Review №97

Wonderful staff, Very polite, treated us like family.

Do
Review №98

Top flight vets with boarding and grooming

Br
Review №99

Compassionate staff. Great service.

Am
Review №100

Our first visit here, and i ABSOLUTELY LOVE the staff!! I wouldnt recommend any other dr for our babies!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2525 E Michigan Blvd, Michigan City, IN 46360, United States
  • Site:https://mcanimalhospital.com/
  • Phone:+1 219-872-4191
Categories
  • Emergency veterinarian service
  • Animal hospital
  • Pet boarding service
  • Pet groomer
  • Veterinarian
Working hours
  • Monday:Closed
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:8am–12pm
Health and safety
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations