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Smiles at the Exchange
9100 Marketplace Dr, Miamisburg, OH 45342, United States
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Smiles at the Exchange

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Ho
Review №1

Dr. Botti has been absolutely wonderful coordinating with my oral surgeon to help get me through an implant salvage and back to having a tooth in place. I am very anxious when getting dental work and she ALWAYS keeps me informed and recommends options that will ensure that my teeth stay as healthy as possible. I appreciate having a dentist who is not only very professional but also very kind and empathetic!

Gr
Review №2

Superb patient care EVERY time. Dr. Botti and team are professional, friendly, caring, nice folks who have been caring for our family now for 25+ years.

St
Review №3

I couldnt imagine going to another dentist. Just magnificent people. Everyone knows my name, knows my family, very personal touch. Everyone is great with my children. They treat us all like family.

Br
Review №4

Very rude dentist, insinuated I did not brush my teeth when I very much do. Also did not listen to me very well. Overall just a very unpleasant experience.

Rh
Review №5

We have came here for years. Highly recommend.

Pr
Review №6

Everyone I interacted with was very nice and the hygienist and doctor are fantastic about making recommendations based on your own personal health goals. My oral health has been at its best since switching to this dentist office. Thank you!

Ja
Review №7

From check-in to check-out, the facility was in compliance with safety precautions being taken due to the Coronavirus Pandemic. The staff, as always, was friendly, courteous & very professional. The hygienist (Michelle) is highly skilled in her profession & very thorough in performing teeth cleaning & answering any questions regarding the procedure. I have been going to “Smiles at the Exchange“ for many years & would highly recommend this dental group to friends and family. Keep up the good work!

Mi
Review №8

As always, my visit was excellent. Doctors and staff are professional, thorough and nice. Patty is always cheerful while providing excellent service. Dr. Botti always has our best interests at heart.

Ju
Review №9

If anyone can make you use the words wonderful and dentist in the same sentence it is the amazing dentists and staff at Smiles at the Exchange. I met Stacie for the first time yesterday and there are no words to express how her bubbly personality and expertise in dentistry made my visit more like having lunch with a friend instead of a dreaded visit to the dentist. Stacie welcome to Smiles at the Exchange. I will look forward to seeing you every 6 months

Ra
Review №10

Great dental group - everyone here is friendly, professional, and will go out of their way to take the best care of you that they can. Dr. Botti is great, and always fixes whatever problem I have quickly and with minimal discomfort. Great place to get dental care. Thanks for always taking care of me and my family.

Jo
Review №11

The cleanliness and professionalism of this office is outstanding. I feel very comfortable going for my appointments due to the safety protocols they have in place due to COVID-19. My hygienists are top notch and Dr. Botti is a class act.

Ca
Review №12

My visit at Smiles Exchange exceeded my expectations. The office is clean, a great atmosphere, and staff are adhering to COVID19 safety protocols. These are all a plus in my book! The front office staff were personable and set the tone for my visit. Courtney, dental hygienist, did an excellent job cleaning my teeth, explaining everything before she did it, and communicating my needs to Dr. Botti. I was impressed with Dr. Bottis bedside manner and explanations for my care plan. I truly felt valued as a new patient and look forward to my next visit. I highly recommend this office to anyone looking for a quality dental practice.

Su
Review №13

The hygienist that I had yesterday for my teeth cleaning was the BEST hygienist I have ever had!

Ch
Review №14

Going to the dentist is never fun, but I have no complaints about going to Smiles at the Exchange. Everyone is friendly, and I have never had to wait in the lobby for my appointment. They are very punctual. The hygienist does a very good job and often gives me tips for cleaning my teeth at home. My husband had been seeing a different dentist, but once I told him about my experience, he now goes to Dr. Botti. Would definitely recommend.

Ma
Review №15

My husband and I have been going to Smiles at the exchange for over 15 years, and our 6-year old daughter is now a patient as well. Their staff is top-notch and super friendly and accommodating. Dr. Botti is excellent as are all of their hygienists. We have always had a very positive experience there, and feel well cared for. Cannot recommend highly enough!

Ma
Review №16

Great atmosphere! Strong team! It was a very rewarding experience! I love this office! Good Job! Thank you!

Ci
Review №17

Best experience I’ve ever had with a dental group. When you want real, patient centered care for your teeth, this is the place. They take time to explain every procedure and my teeth have never felt better than after my twice yearly cleaning. Try Dr Botti. You will not regret it.

Vi
Review №18

You can always count on them doing a great job and making sure you’re comfortable the entire time. I have been going here for years and they have always kept up with technologies for best results in dental care.

Jo
Review №19

This office has been my go to dentist for over 20 years. The office people are amazing and my hygienist (Patty) is absolutely the best and most caring person ever. You won’t regret going to this office!

Li
Review №20

I love Smijes at the Exchange! Best dental office ever! Everyone is so friendly, professional and concerned about my dental health. I no longer dread going to the dentist! Thank you to a wonderful dental team!!

Bi
Review №21

From the time you walk in the door the staff puts you at ease. Dr. Botti is an excellent dentist and makes sure you know what is needed to maintain healthy teeth and gums.I was amazed with the technology she utilizes in the making of crowns. AND while you wait! She is a expert in her field.

Lo
Review №22

A trip to the dentist is never fun, but they sure try to make it pleasant and quick. Patty cleans my teeth and a more caring hygienist couldnt be found! All the staff is well educated on the PPE procedures. Im sure this is hard on them, but they dont show it!

Ti
Review №23

We absolutely love Dr. Botti and her staff! Every time we are in the office we always feel so welcome. A bright spot of our visit is Debbie. She is such a sweetheart and so good with my girls (one of which is 10 and can be quite difficult when in the chair. She has a lot of anxiety when it comes to the dentist). Debbie is always extremely patient and kind, but remains persistent to get what needs to be done (which is exactly what my daughter needs!) Debbie really handles the difficulty so well while remaining patient and calm. Thank you so much Dr. Botti, Debbie, and staff! We truly appreciate your kindness and care!

Ca
Review №24

Horrible experience! Went in with broken tooth. Dentist cleaned it out and put on a temporary filling. Said I needed root canal and referred me out. Couldnt get into have procedure done for a month plus. Meanwhile I break out in extreme pain. Call office and they tell me antibiotics. I went to another dentist who says the temporary was right on top of my nerve causing all the pain... DO NOT RECOMMEND this office at all!!

Ji
Review №25

CvCVVisits to this dentist are easy. Very professional service and dental expertise is evident throughout. I have recommended them more than once...nuff said...!One of the reasons I choose to go to this dentist is they are a great example of professionalism. My dental needs are met and then some. They are informative, thorough and...well...professional. Cant ask for much more...!

Br
Review №26

“Torture” is the word my daughter used to describe her experience with Dr. Botti while getting a cavity repair. Dr. Botti was completely insensitive of my daughter’s emotions during the procedure. We had clearly indicated anxiety on her paperwork, but why would a medical professional read a patient’s history? My daughter said Dr. Botti was pushing extremely hard on her jaw, and wouldn’t stop when asked for a break. The next day we could see tears in her lip crease.Dr. Botti had also clearly ignored indications on my previous medical history. During my procedure, Dr. Botti gave me the single most painful injection I have ever received. When I indicated the significance of the pain, she shoved her fingers into the back of my throat and massaged my jaw? Made the pain so much worse and it felt like she was choking me.The only positive point of this experience was the hygienist you spend two hours with on the first day. Felt like the calm before the storm though. I could not recommend this office less. Terrible experiences.These experiences were from last year so this is not a clutch reaction. The visit was so poor for both of us that it has stuck with us as the poorest health care experiences of our lives.

ra
Review №27

Our family has always had a great experience. Everyone at the Exchange treats you with the utmost respect and tries to help in any way.

Bi
Review №28

I do not recommend them as they show you totally different estimate and send you the high amount bill saying it was only rough estimate. They make you pay whatever amount they charge saying estimate are just estimate. If an estimate is way up or down from exact then why would you even give that impression saying estimated cost.I was also charged 80 dollar just because I could not make one of the appointment because of an urgent meeting at my work.VERY DISAPPOINTED 🙁

Ro
Review №29

My family and I have been with Smiles at the Exchange since 1990 till now... Very professional, excellent and kind with smily faces. keep it up... :)

Ry
Review №30

Friendly and knowledgeable team!! Awesome doctors that explain everything and the technology they have available is amazing.

Ta
Review №31

I’ve been going to this dentist for several years and always enjoyed their staff and experience. Dr. Hall, Dr. Botti and staff are amazing!

Sa
Review №32

Amazing dental care and wonderful staff. I cannot speak highly enough of this office.I had extreme anxiety about going to the dentist before I went to this office.Every experience and procedure I have had with Smiles at the Exchange; from a cleaning, to fillings, or a crown, theyve made me feel comfortable, and calm, and I always leave with a beautiful smile.

Ki
Review №33

As much as I “hate” going to the dentist, I love going to Smiles at the Exchange . The dentists and their whole staff, from the minute you walk in the door are the nicest people you could meet ! I’ve always received great care and NEVER even the tiniest bit of pain !

Le
Review №34

I appreciated the measures taken to keep patients safe during this Covid crisis. Courtney did a great job and explained the change in cleaning procedures before she started. Dr. Botti and staff are always friendly and professional!

Ro
Review №35

I was a new patient, needing partial lower dentures and was treated in a very professional and caring manner, from Dr. Botti and the entire staff. I had no difficulties with the fit of my new dentures and would highly recommend Dr. Botti to anyone. My entire experience with this great group of professionals was extremely pleasurable. Thanks to all !!

Ro
Review №36

Everyone is no nice. I dont fear the visit to the Drs office near as much as when I was a kid ;.->

La
Review №37

I chose them several years ago--admittedly because they are located near where I live. But, I would gladly recommend Smiles to anyone. They treat me very well. And, during this pandemic, take every possible precaution to protect me and themselves.

Di
Review №38

I have an irrational fear of dentists. The staff and Dr. Botti have been understanding, kind and respectful. After three years, I no longer need medication prior to my appointments. I would refer anyone to this practice.

Do
Review №39

Great staff, great service for my smile, that always make me smile😊

Ti
Review №40

Great office! Dr Bottis Friendly and knowledgeable staff made my visit the best dental experience I have had. So glad I found them!

Ma
Review №41

Have been going to these dentists for more than 5 years. Theyve done great work and have awesome staff working for them.

Al
Review №42

Do not go to smiles at the exchange. Dr Botti is a scam artist and will ask you to get several thousand dollar procedures that are unnecessary. I would go to Centerville Family Dental instead.Also her office staff is rude and unhelpful. Dr. Hall was a good dentist it is very sad that he is loosing good patients because of her.

Kr
Review №43

Dr. Botti and her staff are always pleasant, friendly and helpful. I have been seeing Dr. Botti for almost 2 years and have always been treated well. Highly recommend!!

Da
Review №44

When someone reaches into my mouth with a dental instrument, I want him or her to be a kind, gentle perfectionist. Dr. Botti, Dr. Hall and their staff at Smiles at the Exchange are exactly that. They earn my trust at every visit. They provide a warm, comfortable environment where the teamwork is evident as they care for my dental health and my familys. My experience with this office has been that every staff member has a genuine interest in the patient and his or her overall health and well-being. Many of the staff members have stayed with this practice for upwards of 20 years -- some for 30 - 40 years! -- which speaks so highly of the professionalism and positivity a patient experiences here. Dr. Botti is selective in utilizing only the best of the latest technology available to the dental field. I have referred all of my family and friends to this practice.

Ju
Review №45

This office is beautiful, the staff is friendly, and Dr. Botti is amazing! She fixed a chipped front tooth on my husband and he has recieved so many complimants on his smile since. I had some fillings done there also, they were quick painless and professional. My kind of dental office. My husband and I both highly recommend this office and Dr Botti!😁

Ma
Review №46

Staff was fine but dentist was very condescending and cold in her explanation she really didnt ask what was my concern with my teeth I felt like I a robot was talking. She also began to tell me about my x-rays but was actually speaking about the patient in the room next to me so I looked at her like what are you talking about and the hygienist corrected her and said oh thats not her x-rays. Then she laughs and says oh im glad because I was about to tell you, that you need alot of teeth extracted then she looks over my x-rays and says oh yeah I like your x-rays much better. She never apologizes so that shows me her level of professionalism. I will NOT be going back. I Will make my sixth month appt. with another dentist that has some human nature traits and some common decency.

re
Review №47

Very professional and knowledacle

Information
2 Photos
47 Comments
4.4 Rating
  • Address:9100 Marketplace Dr, Miamisburg, OH 45342, United States
  • Site:https://exchangedentist.com/
  • Phone:+1 937-433-5133
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dental implants provider
  • Dentist
  • Teeth whitening service
Working hours
  • Monday:Closed
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:8:30am–5:30pm
  • Saturday:7:30am–12:30pm
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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