user
Florida Process Services
1673 SW 67th Ave, Miami, FL 33155, United States
Appearance
Florida Process Services

Comments
Ja
Review №1

I hired Florida Process Service because they were very reasonably priced. Unfortunately, you get what you pay for. I first tried to have the server serve the company office but a security guard would not let the server into the building. $200 down the drain because I had six (6) defendants and its customary to pay per defendant. Next, I sent them to serve the owner at his personal residence in a high-rise building in downtown Miami. I knew for a fact that one of the defendants lived there. I sent Rady Domenech (owner of Florida Process Service) an e-mail with a link to the defendants Facebook profile, so that the server would know what he looked like. Unfortunately, Mr. Domenech did not send the Facebook profile to the server. The server knocked on the door and the defendant came outside. He gave a 20 minute spiel about how he didnt work for the defendants anymore and that he knew the people we were looking for and would call the server tomorrow to help the server serve them. He provided the server his cell phone number, and the process server called it (his phone rang). The process server asked for his ID but the guy refused to provide it. Instead of serving him on the spot, the process server left. When he got to the lobby, the server knew something was fishy and looked up his Facebook profile and low and behold, it was the defendant the whole time!! He tried to knock on the door again for several minutes but the defendant wouldnt answer. Of course, he knows hes about to get served!The company insisted theyd go back and make it right, they said theyd stake him out for as long as possible to serve him. I gave them four days to accomplish that and it didnt happen.Communication with this company was notoriously bad. They never updated me on their progress. This has been going on for three (3) weeks now. When I would call their office, they almost never answered on the first try, and Id get the gatekeeper, a woman that had no idea about any pertinent information on my case. One time, I called her and she said call back in two hours and Ill check with the server. Sorry, but you should be calling me back! On multiple occasions, Id get through to Mr. Domenech who was at home and wasnt in the office.I finally called Rady Domenech himself who made many, many excuses for various reasons why they coudnt get my defendant served. My main point was: you had his Facebook page, yet you didnt forward that to the server? Simply unacceptable. Mr. Domenech told me, I dont think youve ever done process serving. Well, sorry, but you had an opportunity to serve him and you messed up. Mr. Domenech said I should hire someone else to complete the serve. Mr. Domenech said I didnt have to pay him anything further since he wasnt served. Ok, fine. As it should be.Do NOT hire this company if you want good customer service or service of process on hard-to-serve defendants. This was just a bad experience.

jo
Review №2

These guys are the best!!!

Information
1 Photos
2 Comments
3.7 Rating
  • Address:1673 SW 67th Ave, Miami, FL 33155, United States
  • Site:http://floridaprocessservice.com/
  • Phone:+1 305-371-9000
Categories
  • Process server
Similar organizations