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SERVPRO of Cutler Bay
12441 SW 130th St, Miami, FL 33186, United States
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SERVPRO of Cutler Bay

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Je
Review №1

SERVPRO was extremely helpful when we needed to get the mold in our home removed. Their staff members were very courteous and professional, and they were able to get us out of our property safely after the mold had become an issue. We are happy with the help we received and would highly recommend them to others!

Ne
Review №2

After a pipe burst and my basement flooded, I was concerned that the repair would cost a fortune. I made the decision to hire SERVPRO of Cutler Bay, and they were more than happy to help. They quickly got the water out and made sure everything was in order so I could get back to my life without any problems. The team was friendly and professional, and everything was taken care of quickly and efficiently. The prices are affordable, the service is fast, and these professionals will go above and beyond the call of duty to help you!

He
Review №3

When we experienced flooding in our apartment, I had to find a company that could help me. SERVPRO of Cutler Bay was able to provide me with the help I needed. They were professional and courteous. They worked quickly and efficiently, and I was very happy with their service. I would definitely recommend SERVPRO for all your mold remediation needs.

Jo
Review №4

I want to thank SERVPRO for their help with my fire and water damage restoration. The fire started in my bedroom when I was sleeping. Luckily, I was awaken by the smoke alarm. Firefighters arrived very quickly, put out the fire, and put me at ease knowing that SERVPRO of Cutler Bay was on the way. After their arrival, they assessed the damage to my home and assured me that everything would be okay. I was happy to know that they were on the job because at the time, I had no idea what was going on. The team at SERVPRO were very kind and friendly. They explained what they were doing as they worked and made sure that I was comfortable. They were very efficient as well. My home was restored quickly and cleaned up meticulously to make sure there was no trace of the fire damage to my home. I would definitely recommend SERVPRO to anyone in need of their services.

Mi
Review №5

SERVPROs service was awesome! I have had experience with them before, and I knew they would be the right people to help me when I had a fire in my home. I had a lot of damage, and their staff was very courteous and helpful throughout the entire process. They were great at communicating, letting me know what was happening at all times, and did a wonderful job restoring my home. Thank you so much SERVPRO of Cutler Bay for helping me get back on my feet again!

So
Review №6

I contacted SERVPRO of Cutler Bay after I had the mold problem in my home. They were honest, reliable, and professional. I felt comfortable with them from the start. They were very helpful with answering all my questions and made the process as smooth as possible. The workers who came to my home were also great and made sure to be mindful of my familys needs as well. I would recommend them to anyone looking for a trustworthy company and a company that will have your back when needed.

Bi
Review №7

We had a mold problem that was causing serious health issues in our home. After several attempts to remove the mold from our home, we called SERVPRO. They responded quickly and were able to get rid of the mold and get us back on track. We also had to deal with another issue (which we dealt with ourselves) with no issues from SERVPRO at all. The service was outstanding! Thank you for your great service.

Mi
Review №8

Carolina is very professional very kind and attentive to our needs. The service we received far exceited my expectations. Servpro should be everyones first call. No regrets on calling them..

Ky
Review №9

I highly recommend this company! I had a mold problem that was a serious concern for me, and I didnt want to be scammed or ripped off. After tons of research, I found this company. The service was incredible, quick, and reliable. They were very professional and courteous. They were extremely thorough with their inspections and made sure to point out the issues. I felt like I was dealing with a professional, honest company that really cared about my safety and well-being. The money I spent on them was worth every penny!

Aa
Review №10

We had a water leak in our home, and I needed a company that could help me quickly and efficiently. My old landlord recommended SERVPRO of Cutler Bay, and I am so glad she did. They did a great job of coming out quickly, getting me the information I needed, and doing a thorough job. The crew at SERVPRO of Cutler Bay was professional and courteous and took care of my property as if it was their own. I highly recommend them for all your water damage needs!

La
Review №11

The fire in my condo was very scary. I was out of town and did not know what to do. SERVPRO put me at ease. The response time was very quick, and they were very professional in their service. I highly recommend SERVPRO for anyone in need of a fire damage restoration company.

Ty
Review №12

I was referred to SERVPRO of Cutler Bay by a friend of mine, and I am very happy with the service. When I had a water issue, they came out to help me quickly. They were very professional and took care of everything. I would highly recommend SERVPRO of Cutler Bay to anyone who needs a company that is professional, reliable, trustworthy, and willing to go beyond the call of duty to help.

Tr
Review №13

SERVPRO knows exactly what they are doing when it comes to mold remediation. They went above and beyond the service provided to me. They really did a great job. I am very thankful for all their hard work.

Al
Review №14

We had significant water damage in our home, and SERVPRO of Cutler Bay was there to help us. We were so impressed with the amount of time they took to completely assess our property and plan the recovery. They are not in it for just the money; they really care about their customers and their needs. They are transparent and trustworthy. I highly recommend them.

De
Review №15

We needed a water damage repair company that could come to our house immediately. We called SERVPRO of Cutler Bay who came to our house within a short period of time. They had great recommendations and were very helpful throughout the process. I highly recommend them for water damage repair in any area in South Florida.

El
Review №16

SERVPRO of Cutler Bay is my go-to company for any flood, fire, or mold issue. I am so glad I found them online and called them after my condo flooded. They came out right away and helped me through the process. They are available 24/7, and they are very helpful. They were also really professional and did a great job cleaning my home and dealing with the insurance company. I would recommend them to anyone who needs any emergency service.

Ch
Review №17

I had a clogged toilet which led to a leak. I called SERVPRO and they were able to come out immediately. They were very courteous and professional. After they did the work, I was very happy with the results. I felt like I got a lot of value for my money. I would highly recommend SERVPRO for any of your water damage needs.

Ra
Review №18

I am very happy with my decision to use SERVPRO of Cutler Bay after my condo caught fire. They were very professional, polite, and helped me through the whole process . Their advice was very helpful and gave me peace of mind. They did a good job restoring the home, and I was able to live in my condo again quickly without issue. I would recommend them to anyone who needs a company that can help with their emergency needs.

Ge
Review №19

I was having some serious flooding issues in my home and needed immediate help. I called SERVPRO of Cutler Bay, and they were at my doorstep within the hour. The crew was professional and courteous, and they resolved the issue in no time. They were careful with my belongings and made sure that I was taken care of. Overall, I had a great experience with them and would recommend them to anyone who needs a company thats reliable, experienced, and has a good reputation.

Ev
Review №20

I had a small water damage issue in my home, and I wanted to find a company that would help me solve it quickly and efficiently. I didnt have any problem reaching SERVPRO of Cutler Bay - they are on call 24/7 and answered my call immediately. They did a great job with the service, and I am very satisfied with the quality of their work.

Ba
Review №21

Often times when you have water damage, you dont know where the problem is coming from. SERVPRO of Cutler Bay has been great at coming out and helping me figure that out. The staff was very helpful and answered all my questions thoroughly. I felt confident in their abilities and felt comfortable in the process. If you are in need of water damage repair services, then SERVPRO of Cutler Bay is the company for you.

Sa
Review №22

SERVPRO of Cutler Bay was recommended to me by a close friend of mine. I was in need of immediate assistance because the mold and mildew started to grow in my bathroom. SERVPRO of Cutler Bay came out and cleaned everything up right away. They were also there to answer all my questions, which was important to me. Overall, I would recommend SERVPRO of Cutler Bay to anyone who needs mold removal service in Miami.

Ga
Review №23

When I had a fire in my house, I was in panic mode. Thankfully, I was referred to SERVPRO of Cutler Bay, and they were able to help me. They were so caring and understanding during the whole process. The fire did a lot of damage, but they were able to make it as easy for me as possible. They were professional and honest with me throughout the process, and they did a great job! I would recommend them to anyone who needs fire restoration.

Ka
Review №24

Last weekend, I experienced a flood inside my home. This was one of the worst disasters Ive ever experienced. My family and I were totally devastated and in need of help. SERVPRO of Cutler Bay was able to provide the necessary services to restore our home to its pre-flood state. They were very friendly and were extremely helpful throughout the entire process. Their pricing was reasonable, and their service was nothing short of outstanding. I would recommend SERVPRO of Cutler Bay to everyone in need of a water damage restoration company!

Ca
Review №25

Im so grateful for the super outstanding lessons I received during my CPR Certification training with the Servpro of Cutler Bay team and Luis Perez. Excellent presentation and unforgettable lessons that I can now use to help save valuable lives. You are all super outstanding! Thank you!

El
Review №26

SERVPRO of Cutler Bay came to my house when I had a water leak. They were friendly and professional. They made sure to show up on time and work efficiently. All the staff members were courteous and helpful with my cleanup needs. They did a great job of removing the water, mold, and mildew, and they really helped me out in a time of need. I would highly recommend them for your water damage needs.

Ta
Review №27

After a much-needed vacation, my husband and I came back to an infestation of mold in our apartment. It seemed like every nook and cranny was absolutely covered in mold. We went to SERVPRO of Cutler Bay for their mold removal service. They were very knowledgeable and informative. We felt like they were a company that cared about us and our property. After the process was completed, we couldnt be happier with the result and would highly recommend them.

La
Review №28

Representative Carolina was very nice and professional when she spoke about the companys service and experience. Completely satisfied with Servpros services and professionalism.

Ca
Review №29

I really appreciate the staff at SERVPRO of Cutler Bay for their expeditious response to my mold problem. They were able to pinpoint the problem within minutes and fix it as soon as possible. They were very professional and knowledgeable about the process and made the whole process less overwhelming. I would recommend them to anyone who has a mold problem.

St
Review №30

My Life has been tough from past few months, and I have had quite a few setbacks, but SERVPRO of Cutler Bay has helped me through all of it! A fire destroyed my home and caused tons of other damage, but these guys really helped me to pick up the pieces. They were patient with me and walked me through everything step by step. If you need a company to help you with a fire-related issue, I would absolutely recommend this company. They helped me when I was in need, and I appreciate all that they have done.

Su
Review №31

Thank you, SERVPRO of Cutler Bay. I found out that my water damage was caused by a pipe that burst in my bathroom. It was resolved by SERVPRO by getting rid of the water, mopping up the mess, and repairing the ceiling. The support was fantastic, and the actual service was even better. I am so grateful that they were able to save my family.

Ch
Review №32

SERVPRO of Cutler Bay is a valued member of ChamberSOUTH and the South Dade Community. Their team of professionals takes service to the next level and are an absolute joy to work with. As members of ChamberSOUTH, they have engaged and provided valuable services and resources to the South Dade Community and were so grateful to have them as partners! For all your damage restoration needs, call SERVPRO!

Ch
Review №33

They had the option to come out at the same day. The service man was very good and did fantastic job. Thank you!

Ka
Review №34

Servpro provided a CPR CertificationIt was very good, Mr Hernandez did a great job.And Carolina Treceño made sure that this service was promoted and got to a lot of people.Thank you very much

Je
Review №35

I always received the marketing and the brochure, I will definitely use Servpro with a any emergency.Thank you Noelia for the great CPR class and lunch. We really appreciate it.

Ea
Review №36

Servpro offered a free in person CPR class. You can not be the price..lol. The instructor was knowledgeable and answered all the questions that anyone had. He made the experience very pleasant. I actually worked for Servpro years ago. I can say they are efficient and they get the job done. Thank You Servpro

Ar
Review №37

This is a great company to deal with very professional and extremely fast at responding if you were to need their assistance, I always deal with Mrs. Carolina Treceno she is one of the sales rep for the cutler ridge area where the property I manage is located at, she is a very pleasant and extremely knowledgeable lady always has a good attitude and its ready to answer any questions you might have. Highly recommend using Servpro services you wont be disappointed!!!

Ma
Review №38

Desinfection and fogging: SERVPRO has a service for COVID cleaning that goes further than other companies. We hired the service because one of our workers got infected with Covid. Carolina helped us with everything we needed to know and do and scheduled service done a few hours later. She is amazing. She came in person and explained to us about the procedure, the special product that would be used, and its effectiveness. In less than 24 hours, we went back to the office with the peace in mind that we would be safe.

Iz
Review №39

I have used tis company with another company I use to work with but they also were very professional and helpful in providing excellent service for me at the current company I work for. Especially, Carolina Treceno (Sales representative). she is so helpful and express great knowledge. She love what she does and it shows. I would and have recommended this company to other companies as well as individual people. I also worked with another great employee of the company that was my Rep and his name is Patrick Scantlebury. Very good people and great company. Thanks for your help and looking forward working with you all if needed in the future.

sh
Review №40

The company sent a crew around 10 pm, although they responded and set up the fans quickly, I was not informed of the process, I signed a lot of forms, would have taken an hour to read. I didnt get a copy of anything. For 5,500 dollars I expected a lot more service. They did moisture checks as scheduled I suppose. My house a week later is a mess. Not like their moto, like nothing ever happened . No one has called for follow up. Very dissatisfied and disappointed, .especially when I read so many positive reviews. And as for both customer surveys where we supposedly gave you the highest ratings, the forms were blank.

Be
Review №41

We called Carolina from ServPro when our restaurant got flooded. We were extremely happy with the water extraction services provided, the speed and professionalism from the Team allowed us to reopen quickly without much financial damage to our business. Will use again.

Je
Review №42

Amazing Customer Service and attention to detail!

Sa
Review №43

If you have ever had a pipe burst in a home you love when you werent there and cause tremendous damage to everything you love, then and only then can you know what saviors Servpro were. They came in, took control, handled virtually everything to, literally, make it as close to never even have happened. They were professional, dedicated, and on top of every little detail. They made me feel as though I were their only client, which is pretty darn rare these days. I cannot stress enough what godsends they were. They have great relationships with insurance adjusters, who know and trust them, which made all the difference in the ultimate outcome.

Ro
Review №44

Wonderful experience, for the Details. Will refer them to Others !

Gl
Review №45

Excellent service and professionalism from Mrs Lori Llanos, ask for her

Mo
Review №46

Servpro of Cutler Bay is the right place when you have an Emergency.They answer the phone immediately, pay attention to your needs, and solve your problem efficiently !Thank you Lori Llanos for treating me like if you knew me from long ago...

Cy
Review №47

The Servpro technicians are terrific, and professional and know what they are doing. They are also timely in responding and will give you a peace of mind of the work being done.

ch
Review №48

I am very happy that I used Servpro for my fire damage. They did a superb job and they were very helpful in answering my questions.

de
Review №49

My washing machine overflowed and did a good bit of water damage. It was so extensive that Servpro had to set up fans and dehumidifiers to get everything dried out, as well as tear out damaged areas. I couldn’t have made it through this without them. Thank so much Servpro.

le
Review №50

Absolutely the best company I have ever called to remove mold from my home.i would highly reccomend them to anyone that has a water or mold problem in their home.

St
Review №51

My home had water damage and I called Servpro and they sent a technicians out and he went over the process of restoration of water damage and I was very happy that I called Servpro and they did a great job of restoration.

Do
Review №52

I never thought we’d be able to return to our home after the heavy rains flooded it so badly, but your team came in and got all the water out, dried it out again, and salvaged everything possible.

Be
Review №53

Thank you for your speed and attention. Carolina arrived and immediately informed us of everything we had to do and even invited us to the CPR, we are extremely grateful to all those who came and gave us excellent care. Without a doubt I will recommend Servpro without doubts. Thank you for your great work.

Sa
Review №54

Carolina has great knowledge of the product and made us understand the entire process in detail.Aerotech OpsDoral, FL

Ma
Review №55

Ms. Carolina Treceno is an excellent professional. Grateful

Fr
Review №56

They did a good job and fast

Information
100 Photos
56 Comments
4.9 Rating
  • Address:12441 SW 130th St, Miami, FL 33186, United States
  • Site:https://servprocutlerbay.com/
  • Phone:+1 305-278-8484
Categories
  • Water damage restoration service
  • Commercial cleaning service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
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