They have lowered my food stamp allowance to $19, Auguust and September. Now October they are going to give $20, who lives on this? I have reached out to my State Senator, Ileana Garcia, I have been unemployed since April and got a job for one week recently. This did not last long, they expected too much. I am not getting unemployment and food stamps are down to 20$, so much for politics

Do not go there if you cant speak Spanish

I went today to renew my case, and I got there at 9 it’s literally 3:00 and haven’t been attended yet, it’s insane, this people are extremely awful and slow, never in my life have I hated going to a place so much, it’s just beyond horrible, all day for something that should take 30 minutes, and then if you complain they act like you are exaggerating.

Amazing place! I have been in several departments and this one is the best. The customer service was amazing. It was empty and the personnel was very fast. When I got there there were two people receiving whoever enter and they were so nice!!!!

Horrible service. The appointment phone does not work Ive called the main office to complain. Completely disrespectful and mindless staff that is out of touch with the needs of the community. I basically had to do my case workers job for them by calling the main line and submitting my paper work and they are still sitting on their behinds while I need assistance.

This place like all government places is usually packed. They offer great service and are extremely helpful. They always have great staff well behaved and very respectful. They help you to their ultimate capacity. Always have a smile on their faces.

If you want to be seen I would advise to be here by 3pm! The office opens until 5pm but with how packed it gets and the time it takes to see people they stop accepting new clients around 3pm. Very rarely is this place empty.

Very poor service and attitude from Meylen Prado, she needs to find a new job because obviously she doesnt enjoy this one. Skilled in offering piss poor service 👍🏾

Horrible customer service. They dont care about what you are going through. The light skin lady that took care of me just yawned the whole time I was requesting information from her. Made me feel like I have no human rights because I am at a Department of Children and Families center seeking help for myself and for my child. There is no respect here. Where can I report this?

Worker provided me information in Spanish when I told him I speak ENGLISH. Requested information and he gave the form to me in Spanish not English also was rushing me off like he really didnt want to assist me but the person before he took his time and spoke with them over 20 minutes yes I was checking my time because I had to pick my daughter up by 4:00 pm. Also another worker was assisting all the Spanish speaking clients making copies and speaking to the man at the desk.

Very poor customer services! Front desk and security were watching soccer and they couldn’t event answer a simple question. I got there at 1:54 pm and I was told by this “security” that they weren’t taking new people because it was too late. They close at 5.00pm!. I asked for a the name of the supervisor and he vaguely responded Osvaldo Cruz. Im assuming that person doesn’t even exist.

It was perfect. Thanks Google

This people offers a great service

The lady was horrible, never gave me my reason and gave a bi polar lady all the right. Just because Im a minor doesnt mean Im a child for something and an adult for another!

Super good

Excellent

Thanks!!!

I arrived at 11:00 am and they said there were no more shifts, and the hours were until 5:00 pm. I dont understand how they have people outside in a row in the sun. It does not seem to me that I am in the USA. They could make an appointment online, and seat people with due distance.I suggest you look at the Quest Diagnostic shift system that would be perfect for this institution.

After waiting 40 min for a call to be answered, the person who came out, who said her name was Deborah, only wanted to take care of my boyfriends case, we called just and we both have separate cases, when he finished with my boyfriend he told him that he could not me answer that it was one person per call, we explained that we had to wait 40 min, and that I also needed help and she refused, then we asked to speak to a supervisor and she said that she had already attended one and that since she had finished, she would cut He called her and hung up. Too bad that in places like this where people call you out of necessity, they have such inept people working with little desire to work.

The attention was good, already inside, but the individual (he has no other qualifier), who answers the door is a troglodyte, rude and disrespectful. It is a pity that this person leaves such a bad impression.

Bad attention at the reception Bad form Cubaneo of shore

Good evening I want to thank God for these people who work with such love for the first time that I apply for help because I have not been able to work for a bad spine surgery Greetings Blessings

Excellent work and attention.

The lord of the door is extremely rude, with everyone, with adults and young people. He is very rude and even disrespectful. On several occasions I have been there and it is always the same with him. Instead, the rest of the staff when you get in is super attentive and polite.

Here it said that it opened at 7am and it is not like that. They open at 8am.

Wow security very badly that I treat myself and treat another customer. I dont know the name of todays security, but on the ground floor they told me that it was in the office below and the security below said that it was upstairs and that they only took 50 shifts and that I would get up early and go at 6 in the morning, what a freshness on your part, however I went to the children and family of 107 and 16 and many people but better attention

Well in the department everything is fine but you have a rude motherfucker ... working with you and you should not have her there because to work with the public you have to have ethics, profession and patience her name is Belinda oh something similar because it does not say well neither his name

It was very good everyone very friendly

They are very friendly and have excellent service and are very professional. !

Qaa

I like it

Very good,,, they always attend me in a timely manner and are very professional,,,, thanks