Horrible experience. Ordered a product and Global Shopex was picked as the shipper- following the order they requested an additional payment, as well, the item arrived damaged and ongoing conversations since March have not yet rectified the issue.

Very bad experience. Bad customer service. I wanted to order some items worth $5000 and I got very slow response everyone there including the VP. I eventually asked for a refund, sent numerous emails with Zero response, finally got a response after 2 weeks and then was told it would take 2 weeks to get a refund.I will never deal with this company again and would discourage anyone to deal with them. I still have not received any apology or acknowledgement for the non-response. I literally emailed everyday with zero communication back. They took the money with no problem but offered zero help.Im still waiting for the refund and at least an acknowledgement or apology. This ordeal has been happening for 6 weeks +. if there were negative stars I would give them

Perfect shipping to France, not too long, and with tracking informationGreat

If want me to do a review, you’ll need to remind me of the service you provided. I remember getting something through “Global something-or-other” a few weeks ago, but to be frank, I don’t recall it being one of life’s highlights.

Shipping was pretty quick, however, I expected my package in the time specified from purchase, not the time it was shipped. The only reason I gave 4 and not 5 stars was because I paid $50 extra to have my package shipped by a certain date but because of the miscommunication with the time line it did not come on time and I did not need to spend that $50 to be late anyways.

Delivered and figurine was great, but the product packaging inside the shipping box was damaged (looked like it was damaged prior to packing).

Always delaying international orders processing

Response to reply from Owner Feb 2020 - We welcome you belated offer if it includes to collect the incorrectly supplied item and provide a full refund for our purchase cost of the item including original shipping charges. Your clarification of a full refund would be welcomed.Original review Nov 2019 - Poor customer service, when failing to deliver the item as per the order confirmation, they refused to arrange for international return.

Speedy shipping and well package

This company seems to be a sham. I ordered a filter through them; order no. 464266. After payment of $ 339.50 (including shipment to Kenya, they are requesting additional $353.08. For such an item, shipment cost of $499.70 seems to be on the higher side based on prevailing market rates. I have asked for a refund from them with no success. They no longer reply my emails and the telephone numbers provided does not go through.

Extremely slow communication. Miss calculation of import duties on repeated occasions and zero flexibility to make alternative arrangements in terms of speedy delivery. I would definitely avoid if there was the option

The perfect example of what a company should NOT be. First, I ordered two shirts from the NYT store. I received one and received NO communication about the fact that I would not be getting the second shirt. More importantly, they did not even refund me until I reached out to them and when I asked what happened they just told me it was sold out. I then initiated a refund with them for the shirt I had received because I did not like the quality. It has been well over month since I shipped out the product and still no refund. Globalshopex - the only way to describe your customer service is: complete trash. Avoid at all costs.

This is my first transaction with globalshopex and i am must say i am impressed.They have fantastic customer service; Beatriz Goncalves attended to me, always polite and patient. Every email i sent was responded to. Even when my package had custom clearance issues, They made sure they sorted it out.I hope to do more business with globalshopex in the future.

AVOID AT ALL COST !!! TOTAL SCAM. Paid extra for priority shipping 3-7days After two weeks of wait, they still had not ship my order. I ask for a refund 3 times and they refused stating your money cant be returned once your payment has been processed. Blatantly stole my money, completely criminal. Very impolite and unprofessional customer service.One of the worst internet experience Ive had in years. AVOID!!!

Package was treated badly and arrived in a condition that collectors dont appreciate.

GSX is one of the best logistics companies out there they delivered my products perfectly on time, so glad I was able to use their service

Worth less than a star, this company is a FRAUD. Waited for like months to get something from US to Holland. Besides I got something else than what I bought but they couldnt care less. Didnt refund the money because it is an international order. Nonsense, never buying things again with Shopex

Ive been waiting for my order for 4 weeks now! Still hasnt arrived!! They wont answer my emails unless i go through pay pal! Didnt give me tracking number i had to ask!! Poor service not impressed, wont be using them again!

This company is clearly running a scam. After pre-authorising a payment through Paypal, my suspicions were first raised when Global Shopex sent an email stating that I had to manually transfer the balance of my order via Paypals send money feature which seemed strange given they already had the pre-authorised payment pending.After questioning this arrangement which could have left me charged twice, they also informed me that I would need to pay ad _additional_ $196USD shipping charge on top of what Id agreed to during the checkout process due to a miscalculation.Order cancelled, concerns raised with Paypal, avoid Global Shopex at all costs.

This company is a sham - be lucky to get my money back

Outright FRAUD.Was forced to use GSX because the seller shipped internationally with them. They delivered an item which wasnt the right one. Never saw my money refunded after returning item at my own cost.

I bought something from the store Nearlynatural which GlobalShopex is the deliver company both not doing fair business. Outright frauds

Great !

Package arrived on time! Thank you Guys!

Dont ever use this company for shippings! it is a complete fraud!

Tried calling for 2 days no answers. I also left 3 voicemails and nobody called me back

All good, thanks

Very slow delivery, over a month to deliver

Fraudulent, BEWARE!

Problematic.

Great service

Italy