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SWCORP
5701 NW 35th Ave, Miami, FL 33142, United States
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SWCORP

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Ka
Review №1

Been a longtime customer of this company. I initially got a basic walk-in tub several years ago. It worked well when I decided to upgrade it to a better model last year. Theyve been keeping up the great customer service. Theyve also maintained the good quality Ive known them for.

Da
Review №2

Last week I had my tub installed by a local contractor. It was a hassle free installation. The tub looks very good. The manufacturer did an excellent job on detailing, such as the handles and the faucet. Its very spacious despite the dimensions.

Ti
Review №3

I compared multiple walk-in tubs showcased in stores in my area. I ended up buying from SWCorp. They use high quality materials and parts. The tub and everything feels much sturdier than from other brands. In my opinion, the tub was well worth the wait.

Ra
Review №4

My friend has an Endurance walk-in bath tub by SW Corp. Shes had hers for over 2 years and recommended the brand to me. I just purchased a tub for myself. It was a quick and easy process. I would recommend Universal Tubs Builders Choice model because thats what I have.

Ca
Review №5

I bought one of the Universal Tubs models from HomeDepot. The tub arrived in a huge box, well packaged. The delivery guys were curteous enough to leave it where I wanted to. The packaging was more than sufficient to avoid any potential damages to the tub. The included kit was complete with the parts needed for the install. It was an easy process to set it up.

Lo
Review №6

Updated my bathroom in Euro style. I found pretty much everything I was looking for from Anzzi, including small bath accessories, such as a towel bar and toothbrush holders. Im so excited for the Sotiria bathroom sink that I just recently mounted. Its the centerpiece and looks absolutely gorgeous!

Lo
Review №7

DO NOT BUY ANYTHING FROM THIS COMPANY!!! I bought an expensive air tub from them and when my contractor installed it we found out they hadn’t put all of the jets in during manufacturing. They did not replace the tub, only offered to send a jet so I could pay my contractor to fix their mistake. Three times they sent me the wrong part. Finally got the right part, tried it again and guess what...there was another jet missing. No urgency to help me whatsoever, manager never returned calls or responded to emails...absolute horrific customer service. Still no resolution two months later!!!

Et
Review №8

Proud owner of a 2 year-old Universal Tubs HD Series. I still like the whirlpool jets; to this day they are going strong. The bath tub is easy to clean.

Be
Review №9

I ordered from this company before and was satisfied with the products and processing times. This time around I purchased a walk-in tub from the HD website. It was processed very fast and I received the tub much earlier than I expected. I appreciate that the company consistently delivers despite the changing times.

Gr
Review №10

I’m remodeling 3 family house in Ct. I found a bath tub door in Homedepot website sell by SW Corp.SW Corp screwed my order NOT 1 time, NOT 2 times, NOT 3 times. 4 times- yes this is not a mistake.They kept sending me just glass door panels without hardware.Customer service? I wouldn’t say this is customer service, maybe it’s a service but service of what?I don’t know.I’ve lost 6 weeks to go back and forth.I gave up.I purchased this product with different company.Just be careful with these guys.Greg A

Co
Review №11

A decent place to start a job right out of college. They provide some training and the pay is good. I like my new coworkers and the location. I wish they had extra coffee machines throughout the floor.

Wi
Review №12

John was very helpful. I found the best tub at the right price. The delivery took less than orginally anticipated.

Ge
Review №13

After I left the company for another job, I wanted to share how great it was working with them. It was a great experience, salary and an excellent benefit package. Too bad, I had to move to another location.

Be
Review №14

Generous sizing makes this tub worth it. This model has the extra leg room and pretty wide door opening. The installation and the set up went well. Ive been using it for 2 months and will update sometime later.

Em
Review №15

The set up went well. The door is easy to close, seals tight. It fills up much quicker than my previous tub. The customer service is also great.

Jo
Review №16

One of the more affordable walk-in bath tubs out there. definitely satisfied so far.

Ja
Review №17

Worked great from the start. Its very good and affordable. I would have had to wait for years to afford one, if it wasnt for this brand. Thank you from the bottom of my heart

To
Review №18

The best walk-in tub on the market. I like it very much

Ka
Review №19

Prompt and professional service. The bath tub was delivered on time. Highly recommended to anybody in need

Ja
Review №20

I ordered a tub from SW as part of a bathroom remodel for a client needing a walk-in tub. I ordered through Lowes and was given an estimated delivery date which was 3 weeks from my order date. When the tub never showed up, I called Lowes and they redirected me to SW. I called SW directly and they gave me a new estimated delivery date which was 5 weeks from my order date. After that date came and went, I called again to check on the status of my order. The woman I spoke with said she had no information on my order and it would take 48 hours for her to even hear back from someone regarding my order. When I explained that I had called 2 weeks prior and had been given the new estimated delivery date, she (Diana) said That is not true, that conversation never happened. Not only do they have absolutely no idea where my order is, but she also called me a liar. Do not do business with this company, as they are horribly disorganized and rude to customers.

Pr
Review №21

I buy all my bath fixture from Anzzi. They are part of the SWCorp brand. The designs are unique and the prices are affordable.

Do
Review №22

My first walk-in bath tub purchase. Im very satisfied

Mi
Review №23

Reasonable prices, big variety of tub models to choose from, relatively quick shipping

Ke
Review №24

I surprised my wife with one of the Anzzi tubs for our anniversary. To say she was ecstatic is an understatement.

Ma
Review №25

Excellent quality and the price. I would recommend walk-in tubs from this company.

Ma
Review №26

The tub was been working well. My contactor did a very good job installing it - very quick and easy.

De
Review №27

They don’t answer the phone or return calls unless it’s the sales line. Worst customer service and buying experience I’ve ever had dealing with a company. Have left several messages for warranty items and they never return the phone call, emails, etc. It’s been going on 1 week now that I have called multiple times per day to get part replacement with no luck.

Al
Review №28

I purchased a bathtub and a freestanding faucet in June 2018. My renovation was completed six months past the deadline. So we were able to install the tub only at the end of 2018. I had a professional do the installation who had experience with built-in tubs. It worked great from the start. A year later I’m still using this tub. Works great just like on day one.

Ma
Review №29

Very well. Everything works great.

To
Review №30

Atrocious service. Products delivered scratched. Customer service department just gives you the run around. If I could give this company zero stars I would.

R
Review №31

My order came missing an important piece. But customer service helped out and sent the missing piece. Fixing issues shows a lot about a company. You can order from them confidently.

Ri
Review №32

I have owned my previous tub for over 10 years. It was time to change and the company no longer manufactures the model I had. Endurance bath tubs were the closest thing I found. It ended up being cheaper than my old tub.

Am
Review №33

Anzzi Nightshade bath tub in Matte Black is one of the largest purchases I’ve ever made for my bathroom. Naturally, I had very high expectations of this tub. The company went above and beyond to make sure that the whole process was as seamless as possible. Special thanks to Pete, for keeping me up to date with the shipment details and delivery of the tub. I couldn’t be any happier.

Ge
Review №34

I recently purchased a walk-in tub as a replacement for my traditional bath tub. I was very nervous all the way through the delivery as it’s such a big purchase for me. However, Patrick was very helpful in making sure that my tub was delivered on time. I also hired a local contractor to do the installations and was expecting an extra charge to install a walk-in tub. But he charged the standard rate and didn’t even complain. He said that the walk-in tub I purchased is one of the best ones out there. I’ve had such a great experience with this company and felt the need to share it.

Fa
Review №35

I bought a 12kW Royal steam bath generator package. Let me say that this baby builds the steam like nothing else! It works so well that I already forgot about my old steam generator. I used to think that my old steam generator was top of the line. But now that I have SteamSpa, I think it is far superior to any other at home steam product I’ve seen on the market.

PA
Review №36

When I was updating my kitchen, I decided that I would buy only from SW Corp. Having had so many issues with other brands, I figured there’s no way I would go through that headache again. My friend has had installed exclusively SW Corp items. And I had a chance to see and test them in person. Luckily, they have many designs to choose from. I put a nice sink/faucet set together that I ordered 2 weeks ago. The package arrived last week and everything looks beautiful and the quality is top notch.

De
Review №37

Purchased a walk-in whirlpool and air jetted tub through Lowes. Tested it before installation. The drain stopper will not hold water in the tub, leaks out half as fast as you can fill it. There was a leak in the water jet tubing and one of the air jets leaked. Just poor workmanship. The phone waits for support are impossible. They completely ignore emails. Customer service is as bad as it can get.

Gr
Review №38

Horrible. Bought tub filler. Broke after few use . Discontinued. Cannot get parts. They had me take whole thing apart, take pictures, videos,etc...Saud they could help. No help after months. Cannot speak to or get email addresses of manager. How horrible to totally blown off customers. Never will buy their junk again.

On
Review №39

I’ve had a great experience with SW Corp recently. Not only did the representative I spoke to was very helpful, but she helped me choose a faucet and place an order. I’d like to thank her (Jennifer) for providing such a great customer service, as I can be a pain at times. I’m enjoying my new faucet and would recommend it to everyone.

Ma
Review №40

Never used item yet could not return because outside of the 30 day window despite having 3 year warranty which was also not refundable. Poor customer service go elsewhere...

A
Review №41

I bought a whirlpool walk-in tub. I wasnt able to be present for the installation because of Covid and the home being new construction, but was told by my contractor that it was tested and all fine. The first time I tried to fill it, the drain does not plug, and so the tub is not usable, water will slowly but constantly drain out even when the plug is completely closed. I tried to call SWCORP for advice on how to proceed; I even bought the Diamond level extended warrantee with the tub at a considerable additional cost. Their lines were busy, so I signed up for a call back. Five hours later I had a call back and the customer rep said I needed tech support, transferred me over, and the line announced that there has been an issue with call transfer and disconnected the call. I called back into tech support, signed up for another call back. Received one a couple hours later. The call answered with hold music that lasted for five minutes then the call disconnected again. Ive sent an email as well. Ill be happy to update my review, but at this point its all feeling like a scam. Im very disappointed with the service or complete lack there-of.

Yo
Review №42

DONT BUY FROM HERE! Tubs leaking in first day turned on! Horrible customer service! Cant barely get thru any living person on phone or email! SAVE YOUR MONEY AND RUN AWAY FROM THIS COMPANY!

Ka
Review №43

If I could give them a - I would! I purchased a jetted walk-in tub in August. It was delivered but not installed until December because of renovation delays. Once installed it was found out that one of the cartridges was not working so the water just kept running into the tub. So it needed a new part. It has been almost three months of back-and-forth with this company to try to get the right part. The first part was sent and because of poor packaging was broken not to mention the fact that it was the wrong part. So the plumber sent pictures of the part needed. Another part was sent out which was nowhere near the right part for the tub. It had no resemblance at all to the picture. Over 25 emails and phone calls later and I am still trying to get a response from these people to send the correct part. I keep emailing Luis and at this point Im just being ignored. Promises of it being sent out and picture sent of the right part are unfulfilled. And I have a $2,600 tub installed that I cannot use. who knows what other parts of the tub are not working since I have yet to be able to test them for not having the right part that I need. The whole point of this renovation was so my elderly mother could move in with us and yet she still cannot because we dont have a working bathroom. Ready to call a lawyer! So over the incompetence with this company!

Mo
Review №44

I frequently purchase SWCorp bathroom products on behalf of my clients. I prefer this company because the items made with quality materials, and I have seamless installations. My clients generally like the items and I have little complaints or returns. I had two returns this year, the customer service was able to resolve them either by replacing for another item or issuing a refund.

mi
Review №45

Don’t buy from this Company. Horrible customer service. They never answer and never call you back. I think I’ve been scammed out of $2200.

Ma
Review №46

When it comes to buying home appliances, I always go for big brands. I find it easier to deal with them, if I ever get any issues. SWCorp is one of them.I had difficulty installing their walk-in tub. I contacted them and quickly was connected with the right person. The issue was resolved during the conversation and it didn’t take that long. It certainly was a big relief and minimal effort on my part.I’m looking forward to working more with them in the future.

Se
Review №47

I’ve been working with SWCorp for several years now. The length of time I’ve been with them speaks volumes. They’ve been consistently great and reliable all this time. I was referred to them when I was looking for a supplier and I wouldn’t hesitate to refer them to anyone looking for the best company in the home goods/appliances category.

Se
Review №48

High quality, quick delivery. I had an easy installation and no missing parts. What else could I ask for?

Ne
Review №49

I usually dont buy anything without seeing it in person. But SWCorp had the walk-in bath tub that I wanted and it was a good price. I bit the bullet and called them to order. I received it last week. It was successfully installed and Ive been using it. Im very satisfied with it. I would suggest looking into Meditubs if you want to save. The price difference was in thousands compared to another local company quote.

Ku
Review №50

A warranty claim for a brand new Medi tub purchased by New Vista Dev., Inc. in NC is leaking and SW Corp has been contacted over a dozen times over the last month by calls and emails with little to no response until they were threatened with reversal of the credit card charge. That is what it is, which makes some think of classic profiteering tactics, which is to respond ridiculously slowly to frustrate and eventually disperse warranty claims. Other major brands are not known for doing this, hense success. From my 23 years as an unlimited licenced builder, buyer beware.

Sc
Review №51

I don’t like buying expensive things online and prefer to buy at the store. However, only SWCorp had the configuration I was looking for. I gave in and ordered over the phone. Jose confirmed my order and the date it will ship by. I wasn’t happy when I didn’t get the tracking number that day. I called in and they confirmed that my tub will arrive within the original estimated time frame. The tub showed up one day earlier. Thank you for such excellent customer service.

Ka
Review №52

I remodeled my bathroom and installed several key pieces from SWCorp, including a shower panel, two-sink vanity and multiple accessories. It was 8 months ago. The metal finishes have retained their shine. The vanity is still scratch-free! I haven’t changed my mind about any of the purchases I’ve made from this company.

Al
Review №53

I usually dont buy anything without seeing it in person. But SWCorp had the walk-in bath tub that I wanted and it was a good price. I bit the bullet and called them to order. I received it last week. It was successfully installed and Ive been using it. Im very satisfied with it. I would suggest looking into Meditubs if you want to save. The price difference was in thousands compared to another local company quote..

Ja
Review №54

Ever since I purchased a freestanding tub, I fell in love with anything that SWCorp makes. I have several bathroom fixtures and a kitchen sink from them. The quality is well above the average you can get for the price. It’s difficult to make the right choice when you see only pictures. However, anything I ordered from them is great. And I’m still happy about my purchases.

DE
Review №55

Terrible customer service, Ive trying to speak to some one, i waited 2:30 on the phone and no one answers, i left a call back number and no one call back all day...i call sales and some answers fast..get transfer to customers service cause i aint buying i just need a warranty item...but no one..bad bad service....i email the tech support tech and no response....BAD BAD SERVICE ILL TRY AGAIN TOMORROW.

HE
Review №56

Cant get a live person to talk to leaves you on hold for ever over 30 min. They think you will get tired and hang up so they dont have to deal with you.

Bo
Review №57

Really bad tech service, they simply do not pick up the phone.

Br
Review №58

I have a Steamspa room steamer by SWCorp, which I’m satisfied with. They were the only company who worked with me over the phone to get this thing installed without having to hire a contractor. I’d say the customer service is very responsive and the product is very good. I use it every week and I like the steamer to this day.

Ch
Review №59

I ordered the bath tub for my mother on February 3. I needed some customization for the door to open to the right hand side. So I called them after placing an order, and the rep I spoke to, Amanda, confirmed that the order is confirmed and has the correct configuration. The item was shipped, several days later, on around February 7. After that the tracking number showed the package move as scheduled and was delivered before the estimated arrival time. However, I was aware that it’ll arrive early and arranged for a contractor to come over and install it. I haven’t had the contractor complain during the installation, not did my mother have issues using it. I’m glad I chose this company for such a large purchase because it was an easy process from start to finish.

Al
Review №60

Anzzi has been my favorite brand ever since I purchased the Anzzi Rossetto 5.6 ft Stone freestanding tub. The quality is one of the best Ive seen in a long time. Naturally, I purchased a lot of things from this brand during our recent total house renovation. I placed multiple orders, which were delivered on time. Im grateful that we didnt have any delays, thanks to the prompt delivery and excellent customer service.

No
Review №61

I bought a shower panel and a shower door from ANZZI, which Im very happy with. The products are high quality, and look durable and long-lasting. The shower door slides like a dream. And the shower panel has a variety of options that I can change it up depending on my mood. Thanks to their great customer service, we were able to install both items in no time.

Wi
Review №62

Called Spa Wold to find out if I can install their sink in my kitchen marble counter top. Ive read the description online but wasnt certain on the right fit. Spoke to Eric who walked me through on how to correctly measure the counter top. I had more questions, he was very courteous and friendly. Totally made my day. I ended up ordering that sink. Highly recommend!

Le
Review №63

I frequently purchase Anzzi line of products from SWCorp on behalf of my clients. I’d say in 4 years of experience, I only had a couple of defects. The company promptly replaced the defective parts. It’s the best track record I’ve had compared to other brands.

Bi
Review №64

Very bad customer service. Bought a whirlpool tub with air and water jets from SWCORP through Menards 1.5 years ago. A water leak was found during installation at that time and SWCORP worked with my contractor to install the replacement parts they sent as SWCORP did not have repair guys in our area. I paid $300 to the contractor based on the rate agreed by SWCORP and sent the invoice to SWCORP for reimbursement. They acknowledged the receipt of documents on Jan 11, 2019 via email, but the money is still not reimbursed, in spite of repeated calls and emails over the last 17 months. Very irresponsible customer service.The leak was around one of the jet controls under the tub rim as it had a wrong connector and water leaked out only when the jet motor turned on/off with an almost full tub. I am sure it would have been found in the factory if they had tested it with full tub.

Da
Review №65

Great place to work at to build a career. There is always something to do, challenging tasks, new projects. Room to advancement for the right person. Great communication between teams, flexibility to move around the teams depending on a project. Good pay, decent benefits, perks.

Ca
Review №66

SW Corp was the first place I started to work at and Im still with them. Its been an incredible journey starting from an intern position and climbing the ladder to where I am now. Its people is what makes this company great, everyone is dedicated to what they are doing. The salary and perks is just the icing on the cake. I love what I do, the products and my team, and my hard work pays off.

De
Review №67

Whenever my customer requests for a good man-made stone bathtub, I always refer to SWCorp Anzzi tubs. They are of excellent quality, have a variety of modern designs to choose from and have a solid manufacturer warranty. The tubs I ordered from SWCorp over the past few years never had any flaws or imperfections within the stone. It’s an expensive product that’s better ordered from a reliable company like SWCorp.

Md
Review №68

Each year my wife nags me that we need to update our bathroom. Last year I finally broke down and did a full reno myself. She already had everything picked out way before I was finished. I have to admit that the things we ordered from SWCorp, Anzzi in particular, are of excellent quality. Since I did all the installations, I hoped to have it all easy. And it was! Out of several pieces I put together, none of them had any missing parts or wrong measurements. It was so straightforward, I couldn’t believe I did all this in one day. I highly recommend this company, mainly due to the straightforward installations and high quality.

Su
Review №69

I just found out that Meditub that my mother has is under an SWCorp umbrella together with an Anzzi brand. I have several Anzzi items in my house that I’ve owned for several years. They stand out the most to me for their excellent quality and friendly customer service. I personally had no need to call the company, but we had the most pleasant customer experience when purchasing a walk-in tub for my mom. They made sure that the tub configuration would be compatible with our bathroom setup and dimensions. They also called once the tub was shipped and gave precise delivery dates, so that we could arrange for someone to install it.

Is
Review №70

Proud owner of Elysian Farmhouse sink and fitted garbage disposal unit, all by Anzzi. There’s no saving in kitchen appliances. You get what you pay for. I learned this the hard way. Initially, I bought a much cheaper, more generic-looking farmhouse sink. It started to show rust spots after 3 months of use! I had to replace it. This time I wasn’t looking for shortcuts. Anzzi appliances may not be the cheapest, but they are certainly better than most brands. It’s been over a year since the installation, however, my Elysian sink still looks new. Plus, my Medusa series garbage disposal compacts everything so well. Thank you SWCorp for creating such wonderful products!

Ev
Review №71

I ordered a tub online for my grandparents and needed some customization. I called the company directly and the rep I spoke to was helpful and quickly confirmed my order. The unit we received was as expected. They packaged it well for sure. If you have a special order like I did, make sure you hire a professional plumber. Mine messed up the plumbing kit and I had to get a replacement. The fully installed tub looks great, just make sure to hire a professional to install.

ma
Review №72

Received a kitchen sink with a mounting hardware that I couldnt configure with the sink. I called their customer service and it turns out that I got sent the wrong kit. Mike, the agent I spoke with was very apologetic and dispatched to have the correct mounting hardware to be sent the next day. Everything came out great and I was enjoying the sink the same week. Happy camper here!

Ch
Review №73

After installing the Meditub, my mother regained her independence. Thanks to SWCorp for providing such a great product!

Ev
Review №74

Having purchased two tubs from SWCorp, one of them being a Meditub, I would recommend this company. I haven’t tried any other items they offer, so I can’t vouch for that.

Da
Review №75

This is a company that is sketchy. Delay tactics abound. Calls are never returned or get yessed to death by customer service which offers no help. Needed simple replacement part told it was in the mail at no cost. Spoke with a J Sexton then not only never sent them has yet to pick up his extension or return my messages over the last month or two. Look through the reviews most are posted by employees (if the even work there) or they have mens names with womens pics attached. They have a good scam going for sure. Buyer beware. It seems its ran from random living rooms and garages. Very helpful to sell then they disappear. Feels dirty I need a shower.

Ja
Review №76

SW Corp is a great place to start a career. I got employed with them right out of college. I started as a customer service rep, but saw opportunities and was quickly promoted to a managerial position. I love the people I work with and the professional but relaxed atmosphere.

Bi
Review №77

I have been waiting almost a month since receiving my tub for my missing part ((access door) that was not shipped, but it is still on factory back order. I was promised over a week ago it would ship the next day, but still no door. After dealing with the terrible long phone waits and promises for call backs I have become very frustrated with this purchase. It has been a nightmare experience so far and it is no over yet.

Ru
Review №78

Great company that cares about its customers. I ordered a tub from HomeDepot and they called me to confirm on the details about my order. Im completely satisfied with the unit I received. The packaging was very nice, everything was wrapped for a safe and secure delivery.

Jo
Review №79

I am interior designer and have been working with SW Corp products for several years. One of my clients introduced me to this brand. Weve installed pretty much exclusively ANZZI products. Great quality products with affordable prices.

Mi
Review №80

While their tubs are beautiful, I’d urge caution buying anything from this company as they will not honor their warranty.I purchased a tub from them in Oct ‘17 for a new house under construction. The home finished in Dec ‘17. The first time we tried to use the tub, it leaked when draining the tub. We assumed the plumbers made a mistake during the install. After sever attempts to replumb the tub, it still leaked when being drained.My plumber and I worked with several people from Spa World’s technical support. Over 15 call between Dec ‘17 - May ‘18, I spoke with many people, including Rudy, Jose, Alex, and James, all of who’ve acknowledged the tub seal is defective when the head pressure is too high. Never the less, and despite a lifetime warranty on the tub, the company refuses to replace the tub.Do yourself a favor and find a different tub, from another manufacturer. If for no other reason than if you do run into problems, you will be less likely to be stuck with a 500lb paper weight.

Le
Review №81

Last month I purchased Rossetto 5.6 ft. Man-Made Stone Center Drain Freestanding Bathtub and a freestanding Khone ClawFoot Tub Faucet to go with it. The company promptly shipped the items that same week. I received my bath tub on time for the scheduled installation. I didn’t have any delays from the time the order was placed and when I received it. I’d like to note that the stone tub arrived with plenty of packaging so that it wouldn’t get damaged during the transportation. I had extra wrapping trash that I had to throw away. But I would order from them again and would recommend Anzzi bath tubs specifically.

Ro
Review №82

My mom purchase a medi tub from SW Corp. At first, we were hesitant to make such a big purchase online, without seeing the product. However, she wasnt willing to pay what her local contractor wanted to charge. The bath tub arrived in a perfect condition. With the help of a plumber, it was installed with no difficulty. It had the required mounting hardware for the installation. My mother enjoys her tub very much. No complains on the performance. Everything works great.

Jo
Review №83

I wanted to share my feedback after contacting swcorp customer service when my husband had difficulty installing an shower panel. The customer service rep walked him through the steps and patiently was waiting on a line for long periods of time to make sure that my husband was able to go through the the steps of the installation. Based on our personal experience, I would recommend this company.

El
Review №84

Good pay, nice perks. Standard work hours, flexible with the schedule. Love the work environment and the people. I will miss them if I ever decide to leave.

La
Review №85

Highly caliber people across the company. Vast resources and tools at disposal, which is extremely helpful to efficiently finish the projects on time and with minimal time waste. Compensation fully reflects the responsibilities given.

Si
Review №86

Ordered a tub from them and so far its been working great. Maybe I got lucky, but no issues described by other customers. I did have to call them to ask clarifications on the instruction steps, and theyve been helpful.

La
Review №87

I love their products! Great customer service and lifetime warranties. Will buy from them again.

Sh
Review №88

When I found out that Meditubs are under the SWCorp umbrella, I purchased one. I already own several Anzzi products for my kitchen and bathroom. I like the quality and how well they withstand the time and heavy use. My copper kitchen sink is two years old, but the finish still looks new.I also have a two-sink vanity in my second bathroom. The wood finish didn’t get any scratches, and the shelf sliding mechanism still works. The only thing I regret is not buying a larger cabinet vanity. My recent Meditub purchase was delivered on time.The only time I called customer service is when my contractor needed more information on how to install it. They were very helpful, as the installation was finished the same day. I know some people had problems with this company, but I have had only positive experiences with them.

ja
Review №89

Been buying their sinks to install in my clients homes. So far the units arrived with the required assembly parts. I do the installations myself and its pretty straightforward. I did need to call them once, and theyve been helpful to resolve.

ev
Review №90

I have an Atlantis whirlpool tub from them for several years. I like it a lot and it works great. But recently I started having problems with one of the levers that connects to cold water. I wasnt sure if it was under the warranty, but called the customer service anyway. They were quickly to rectify the problem. I got a consultation with detailed instructions step by step on how to fix the leak. I also received an alternative option of receiving a replacement part. I would highly recommend this brand due to their responsive customer service.

Ja
Review №91

WORST CUSTOMER SERVICE EVER!!! As a plumbing company, I will make sure all my customers know this and will refuse to install anything made by SWCorp. Customer service rep Janette Montero has to be the worst rep I have ever spoken with. Lies after lies with her. Would never let me speak with a manager. Asked many times to have the manager call me with no response. All I needed was a replacement shower arm (The shower arm came damaged), a month later I still do not have it for my customer. I even offered to buy the shower arm with no help. I DO NOT RECOMMEND THIS COMPANY!

Sh
Review №92

Have been on the cust.service team for 2+ years. Excellent perks and benefits. Management is open to feedback and is constantly looking for ways to improve the processes and simplify the daily tasks. My husband had to relocate, and I had to leave due to my commute difficulties.

An
Review №93

Excellent products. Ive been using a sink and a bath tub from them for over 3+ years. Spa World is my default recommendation for any remodel.

Ga
Review №94

Good company to work at. The management are open to suggestions, feedback. Ive worked there for 2 years in the cust.service dept and would have stayed if not for the circumstances.

Ch
Review №95

Purchased a MediTub and a SteamSpa at home steamer from them to have it installed in my mothers home. They both arrived within the estimated delivery dates that allowed us to install them both at the same time. I hired a third party contractor for the installation which was competed the same day. The whole thing went smooth because the next day she was already using them. My mom is satisfied with the tub and the steamer. I do not expect any issues at this point.

Ja
Review №96

My shower door exploded all on its own due to a manufacturing defect. I have been trying to get a warranty replacement from this company since Feb 2019. It is now June 2019. I have spent over 25 hours collectively being on hold and speaking to customer care. Sw Corp has still not satisfied their limited lifetime warranty replacement for quality and craftsmanship. And NO ONE at this company has even offered a valid reason why they can not produce a shower door for me to put back up after I was charged 815.00 for their products. A manager or supervisor or higher up will not even call me to resolve this issue. They will not even give me a refund so I can go buy another door from another company. They discontinued my door and they offered a different door. If I installed a different door I then have to have my tile repaired which cost more, and they are not willing to compensate me for these problems. They feel since they discontinued the door they are not responsible for honoring their warranty. Car manufacturing has to supply and support service parts for 10 years. Sw Corp thinks they do not have to do this. I would never use this company again and Im shocked anyone has anything good to say about this company because they have been the most unprofessional company I have ever delt with in my entire life.

Jo
Review №97

I dont know what I would have done without SWCorp and their more than helpful customer service. I purchased a tub through a third party seller. However, a part of the hardware was missing. I contacted them and they were genuinely concerned about the issue. I did not need to ask or demand a replacement, because they were quick to send me a replacement part, no questions asked. I was able to have the tub up and running without any significant delays.

Ed
Review №98

The best company with lifetime guarantees and quality materials

Ro
Review №99

I wasnt happy with a tub I purchased from another brand. It was defective and the company didnt want to honor their warranty. I had to buy a replacement because I didnt have a working tub for 2 months. I bought one from SWCorp. Having learned from the previous experience, I called the company beforehand and questioned them on their warranty claims. After speaking with them, I was convinced to buy another tub. Luckily, this time around everything went just fine. The tub arrived well ahead the estimated time frame and my plumber installed it without any issues. Its been installed 1.5 months ago and works as described. I absolutely love it!

Ta
Review №100

The tub had a defect and appeared to be used. Im including pics so you can decide. The company uses delay tactics in hopes that youll just go away. At first they promised a replacement tub, but that never happened.After a couple of months of those promises, they claimed they scheduled a field repair. Of course that didnt happen either. Take a look at my new tub.

Information
4 Photos
100 Comments
3.8 Rating
  • Address:5701 NW 35th Ave, Miami, FL 33142, United States
  • Site:http://swcorp.com/
  • Phone:+1 866-588-8008
Categories
  • Distribution service
  • Manufacturer
Working hours
  • Monday:9am–5:30pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5:30pm
  • Friday:9am–5:30pm
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
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