Dougs is not the cheapest in town, but his work is reliable. I rather pay a bit more one time only than having to return to any shop for the same issue several times. At the end, it is worthwhile. Doug has repaired 2 issues in my 190K mile 2011 Sprinter and I am very happy with the results. Today I am bringing it to check the engine light and an oil change. I am leaving the truck overnight for the work. I hope my visit today maintains this rating.

Great job on my steering. Its better than new. Very fast and fair prices. I highly recommend Dougs.

It was recommended to me to take my pickup truck to this shop by another shop for an electrical problem that it was having. I spoke with Doug the owner and he told me hed be willing to work on the vehicle but it would take a minimum of a week to diagnose the problem. I said to him I did not have an issue with that because I know how that can be time consuming. I also said that I had to rent a vehicle and to let me know what is happening with my truck. I dropped off the vehicle and left it there. Exactly 2 weeks after dropping off the vehicle I still have not heard anything from the shop. So I called and spoke to Doug directly and he told me that it is it was harder than he had anticipated and that he needed more time and that he wanted to talk to me about the issues it was having and that hell call me back. I said OK and we hung up. 2 days later I hadnt heard from him so I called him back. He stated the exact same thing on this call. I gave him the benefit of the doubt and said it was ok. The next day (Friday) by the end of the day I hadnt heard from him. I ended up talking to Jimmy at the shop and made arrangements to go pick up my truck. I had passed by the shop a few times before this and noticed that the truck was always parked outside. About 2 hours later I get a message from Doug that he was working late that day and he didnt get a chance to call me back about my vehicle. I went and picked up the truck and drove it home. I then inspected it and I noticed that absolutely no obvious work had been done to it. Everything was exactly as I left it. I then get a call Monday morning from Doug stating that there was a big misunderstanding that he was actually going to work on my car that day and that it shouldnt have been released. Im out a large rental fee for a vehicle for no reason because he wasnt honest with me. He should have told me he had too much work!! I still have to take it to another shop and rent another car to get my truck fixed. Its not fair!

Doug and crew are attentive, efficient, and transparent about all costs and repairs. I highly recommend them. Its no wonder why Doug has managed to stay in business 40+ years.

After 3 weeks of having performed the service, I make a space to write a review. Actually, I didnt have the time available to do this. But at the same time, Ive had enough to test my car after Doug went back to improper installation of shock absorbers from another qualified supplier. The explanation was simple about the damage and told me that the best thing for me was to go back to the workshop where the work was poorly done. I preferred to pay extra to make sure the work is honest and well done but not go through a claim, which would be exhausting and unpleasant, I dont have time to do that. Final words: Thank you, Dough. Excellent work! You also gave me the AAA member discount. You have another satisfied customer who will refer anyone else who needs great service.

I was so impressed with Doug and his staff. I brought in my 1970 Javelin for restoration. It was a long and time consuming project. Doug kept me informed on a weekly basis of what was being done and what was next. We constantly discussed the budget and he gave me choices along the way. In the future I will bring all my car needs to Doug. Im so happy to have someone I trust.

Got my ax fixed here.went in late morning Had an honest diagnosis, and fairly priced. I know what it takes to change an ac compressor, these guys did a great job and got my car back the following afternoon.Thanks Doug

Im assuming all the good reviews are for easier repairs on newer cars, but dont take your older vehicle here. this guy milked me for my last dime (yes, im salty), wasnt able to tell me anything about my issue with my car, and on top of that, messed up my interior in the process. they did change my belts, which now make some weird noise, but at least I have that going for me. He was also kind enough to apologize through text. Bottom line, the dude is too busy to focus on your project car, take it somewhere else.

Excellent customer service from beginning to end! I was so impressed by the way in which Doug explained the process of repair. Thank you for being so thorough. It’s a breath of fresh air to find good service! I highly recommend Dougs Auto Repair. Thank you!!

Excellent auto repair shop. Doug and his guys really know what theyre doing. Honest and trustworthy mechanic. Doug will treat you right. Very safe place to take your vehicle. Highly recommended.

Great experience. Honest, friendly, and competant.

Doug was great from start to finish. I came in with an estimate/diagnostic from a neighboring dealership. He confirmed the issue and advised the cost to repair. The air conditioning repair was expensive ($1500+), so he was careful to tell me exactly what went wrong and why it needed to be repaired, as well as advise how they tested it. He made sure to confirm with me before performing work, so there were no hidden costs. Even better, when I had an issue a couple months after the repair that I thought was related(it was a different issue), he told me to bring the car in and he took a look to determine the issue and advised that this part was under an extended warranty so it would be free to repair at a dealership. Great service all around. Highly recommend.

Took my 1976 Chevy Blazer to Dougs for some repairs. They were very friendly and took in my car immediately. They communicated with me every step of the way. Doug was very knowledgeable and even followed up with me to make sure everything was working properly. You are not going to get this type of service in Miami. Highly recommend to take you car to them. Thank you again, you have gained my business.

I have had such a hard time finding a good and honest mechanic including taking it to the dealership with no luck. I came to Dougs and felt very secure in dropping off my vehicle, I had a peace of mind that they were going to do things right and be honest. Great place AND my car was fixed!

They never got back to my appointment request. Ended up going to a better mechanic anyway; too slow - too bad.

Always professional and accommodating. On time and on budget. Most importantly there are courtesies and appreciation for taking care of a long time customer. The safety of the vehicle, I.e. your safety is a focus and priority.

Doug is one of the most reliable, knowledgeable, and best customer service auto repair company owners. He’s taken care of all the vehicles in my whole family for the past 15 years. Not once have we had any issues with his staff’s work and he’s always gone the extra mile for us! Big Thank You! I highly recommend it without hesitation.

Very professional and friendly. Did the work as expected, very transparent. First time there, but for sure will take my other cars for their regular service.

Great company, great service, super nice people working there always willing to help!

They charged me $85 just yo tell me they dont do the work, including a fee for wipes.

For years I had been taking my Volvo to the same mechanic, but when he announced he was leaving Miami I was a little lost as to where to find a replacement. He mentioned Dougs and after having used him on my car, my wife decided to use him as well. The service is top notch and his team are very focused on letting you know whats happening and when your car will be ready. The best part is Doug is a straight shooter just like my old mechanic and very fair with pricing.

These guys are the real deal. Professional, friendly, speedy and answered all my concerns and questions. Thanks guys

Great service, honest people.....this is a set of business professionals that I trust to get the job done right and not try to cheat me and rip me off.

Excellent service! I have taken my car to several places and have always had issues. Then I found Doug. I live no where near his shop but he is worth the drive. He really cares and they are honest people. My car was sounding sick and running rough. He knew exactly what it needed

Very refreshing to find a mechanic in Miami that is honest, reasonably priced, and quick with getting your car back. A rare find, especially since he and his techs are incredibly knowledgeable with both new high-tech cars as well as older models. I highly recommend Dougs.

Doug is very professional and the service is excellent. I brought in my Range Rover for brakes replacement and the price is very fair with a quick turnaround. This is not one of those shops where you drop off your car and walk away, he will guide you through the service and work with you to keep your cars maintenance up to date! thanks Doug and team

Fast and affordable, always go to him for any auto needs

My jeep had a major computer failure and left us stuck for a few days. We had the jeep towed to Dougs based on a AAA recommendation. I felt informed during the whole process with multiple calls from Doug and the receptionist. They diagnosed the problem accurately, had parts timely and the cost was accurate to what i researched on line. They also followed up a few days later to see how the jeep was performing. I felt like i was treated fairly. It was so nice that someone answered the phone every time I called. We all hate car trouble however I really enjoyed the experience of getting the problem fixed.

This was my first time taking my car to Dougs. I was having brake issues on my 2006 Toyota Highlander that other repair shops could not fix. Doug took his time to analyze my brake system, identify the issue, and repair my brakes at a reasonable cost. Great repair shop! Ill use Dougs again for any future auto repair needs.

Service was efficient and on time and the price quoted was the price charged...will definitely call on Dougs again next time that my Jaguar needs servicing.

Doug’s Automotive Repair was recommended by a friend & I’m glad I did. Doug is an excellent mechanic. I’ve taken my car, 2008 Honda Civic, twice. Not only does he fix the problem but he always performs a safety check. He’s not cheap but I’d rather drive my car without fear of it breaking done. I wentto an inexpensive mechanic before & he only fixed what was broken, no safety checks. Last time I went to him he forgot to replace the oil. Bad experience. Try DOUG’S AUTOMOTIVE REPAIR you won’t regret it!

I recently had to take by Range Rover Sport to get it checked out because wheels and/or brakes were making some noise. I didnt want to take it back to the dealer since their service is less than adequate, not to mention over-priced for the headache. I ran across Doug and his team and will say, I was glad I did. He and the team were amazing at diagnosing the problem and were very upfront about the costs. Their goal was to be as thorough as possible and look for alternatives that would save you money rather than just start changing parts and raking up the labor costs. Needless to say, we will be back when future issues arise and well certainly take our other vehicles there. These guys are a true gem. They are knowledgeable, thorough and well-priced.

Just had my wife’s car serviced at Doug’s. The experience was phenomenal. The quality of work, service and customer satisfaction is to be envied. The vehicle was upgraded with performance breaks, scheduled maintenance and bushing replacement. Doug is the real deal, a master mechanic that doesn’t waste your time or his. He texted with updates and even photos. Then even followed up a day later to make sure I was happy. This is the kind of business model America was built in but unfortunately is now scarce. Thank you Doug.

BMW guys are extremely particular about who they entrust their cars to for repairs. Dougs (and Doug himself) is an honest and fair business. When I have a car in Miami, Dougs is the only place I will take it to rather than the local BMW dealership. He seems to choose his techs very carefully which is the team that is actually doing the work on your car. I recommend his shop without any reservations. I do recommend not waiting on it and just dropping it off.

Great experience, Doug is a high knowledgeable technician, very honest.He is customer fully oriented.A great pleasure to be your customer.

For two decades, I have taken all our cars to Dougs - Mercedes, Jeep, Honda. The diagnosis and repairs are always completed correctly the first time, finished on schedule, and accomplished at reasonable prices. The confidence I have in Dougs is important to me, and provides considerable peace of mind. I wouldnt consider taking a car anywhere else for repair or service.

Great place for automotive repairs. Knowledgeable staff and reasonable prices. They have the latest technology capability also.They make sure they get customer approval before making additional repairs.

Friendly service. Measured approach to diagnosing the problem. I’m looking forward to a good relationship.

I have been going to Dougs Automotive for over 10 years. The quality and expertise is far superior to any automotive repair shop in the area. Doug is a Master Mechanic with over 35 years experience. Not only does he have a great shop, but he teaches at Robert Morgan as well. You cant get a better repair for a fair price and exceptional service.

Great and knowledgeable staff. Doug is an excellent mechanic

Good mechanics.

Doug is the consummate Professional, and His SHOP and TECHS are extremely competent with all the proper tools to get the job done. He makes you feel comfortable leaving your car with him, because you know that the repairs will be done CORRECTLY. As a professional in the Automotive Industry for the last 30 years, I feel uncomfortable leaving my vehicles at any shop in order to have repairs done to them by unknown service technicians. With Doug I can go home and sleep tight knowing that my vehicles are being taken care of PROFESIONALLY.Thanks Doug for your honesty and competency.

Friendly service and good repair work at a very reasonable price. I definitely recommend Dougs Automotive!

Good shop for auto repairs. Quality work performed on all repairs.

You will be hard pressed to find a repair shop to compare to Dougs! I feel confident when I take my car to Dougs that the work performed will not only be done expertly but nothing will go undone or overlooked! I take care of my mini and want to be sure that whoever I take my car to will do the same! I feel that a lot of the success I have had over the years with my Mini is in part due to the excellent work performed at Dougs! I highly recommend Dougs Automotive Repair!

Doug did an excellent job repairing the air conditioning in my car. It works better than it did when the car was brand new!

MY ORIGINAL REVIEW still holds true: This is the first garage where I can take my car and not have to ask my husband if the service is necessary and the mechanic is treating me fairly. Doug runs an honest shop and knows everything there is to know about repairing my car.

Service was efficient and on time and the price quoted was the price charged...will definitely call on Dougs again next time that my Jaguar needs servicing.

Overall Nice and straightforward staff. I came in on short notice and they got the job done asap.

Took my friends car in immediately, diagnosed it within a few days, ordered the parts & had the steering column, tune up & a multitude of small repairs done ; all within 2 weeks.

Took a leap of faith bringing my car here without any info and let me tell you how impressed I was. Doug isn’t a salesman he is a mechanic down to the core and you can trust that he only wants the best for you and your car. Definitely returning

If there is one bain of my existence its finding a good mechanic. I used to be fortunate enough to live down the street from a guy who owned a huge mechanic shop and for years I was well taken care of as he had become a good friend of mine. Well, he moved to South Carolina and I was back to trying to find someone to take care of my cars.The two MOST important aspects I look for are:1.] Honesty (I have NO IDEA how a car works so I have to trust the person is telling me the truth because they could technically sell me anything and Id just have to believe it)2.] Competence (speaks for itself)I have finally found both of those things, and more, in Dougs Automotive. They are honest, caring, more than competent, fast, and just all around awesome. Doug REALLY knows his stuff and as far as I can tell can work on just about any car. Mine is difficult to find parts, there werent a lot made, so Im assuming its a pain in the @ss to fix, but he manages to do it right and on time, every time.I rarely write reviews (maybe 3 my whole life) but I felt this one was worth it.

Last week had 2 new tires ordered and installed balanced and alignment also had 4 wheel sensored installed brought back my Escalade today 5/20/19 for a possible oil pan leak that was okay -- In closing I brought my vechical to Dougs because I feel he is honest and very professional in his shop -- Jeff Kaslofsky

One of the best mechanics in the area. Doug is a certified master mechanic. He also teaches mechanics at Robert Morgan. Fair and honorable.

Quick, professional and friendly service. Thank you!

Honest! competent! What more can you ask from a repair shop. I would go again!

I have been taking my VWs to Dougs for 25 years. He is knowledgeable and honest. He is always pleasant and helpful. His mechanics work tirelessly and if you take your car to Dougs, you know you will be getting A+ service. The last time I brought it to Dougs, my cat was very sick and I called in a panic because I had no car and needed to get to the vet. Harry, Dougs number 1 guy, loaned me his without hesitation. I made the drive and was able to say goodbye to my friend of 14 years. That sort of compassion is unheard of and I for one, will be grateful forever. Mechanics with a heart, who knew? Thanks.Kerry Wohlstein

Had a bearing replaced on my Chrysler Pacifica a few weeks back, and can safely say Doug did a great job.

Great service, good prices 👍

This is the most honest mechanic I have ever met! I highly recommend going here for any car needs!

Doug and his staff where very helpful and professional I have now the place where I can take my car in total confidence that the work will be top notch. Thank you Doug.

Great, honest service from Doug. Highly recommend if youre in need of auto repair.

I took my 1996 Ford Windstar to Dougs Automotive and I was very pleased with the information Doug provided me with and for a reasonable cost. I recommend this auto shop to anyone looking for a mechanics shop.

I really trust them to take care of my automobile...and they have NY Times Sunday Magazines to read while you wait!

Doug and his technicians have provided great service to my various cars for many years. I highly recommend Doug for all automotive services from an oil change to complex issues.

I have been a customer of Dougs for over fifteen years. He excels at diagnosing problems. Repairs are done correctly the first time. I recommend him most highly.

Most trusted shop in town. I recommend everyone to Doug.

Explanation of the service was detailed. Options were offered and service was delivered as explained.

OUR EXPERIENCE HAS BEEN EXCELLENT.THEYWERE RECOMMENDED TO US BY OUR NEIGHBORAND WE HAVE BEEN USING THEM FOR YEARS.VERY DEPENDABLE, EXCELLENT SERVICE, INEXPENSIVEAND RELIABLE .DAN AND PAT PALASZEWSKI

Loads of experienceon automotive

This is an EXCELLENT choice to take your BMW.Doug is personable, ALWAYS gives the BEST advice AND has the best prices.Ive stopped going to the dealer, and go straight to Dougs

The best diagnosis that could be done on my AC system

Very friendly and great service, they even offered a ride home while they worked on my car.

Fixed my 2002 Mustang up like new. Great job - thanks Doug.- David Barton

I wouldnt take my car anywhere else. I trust Dougs advice regarding my 2006 VW Passat and I know any work needed will be done correctly. KUDOS! to Dougs Automotive Repair.

Great, fast, honest.

Best find of the year!!!!

Always honest.

Excellent service; nice people

Great staff and service

Not only did Doug fix one of my cars but diagnosed the other one and now are running perfectly. Thank you Doug!

Honest and reputable!

Good work again, Doug

Very good

Service experience was great!

All great work.

Prompt professional service

Clean