I used to get my tires at this place, and David always gave me great deals; but I went this past Friday and hes no longer there. When I asked one of the guys to get me a good price for 4 tires 235/60x19, he gave me a higher price than what Ive seen in other places. When I told him about it and ask for a better price, he just said to go to the other place. He didnt even try to earn my business, even thought Ive been buying tires there for my 3 cars, for the past 6-7 years. I guess Ill heed his advice, and go to the other place.
What a turn around!! Just came back from ACE Tire, and got a great deal on 4 new tires, and wheel alignment. I received a call from Edwin at ACE Tire yesterday, and he apologized for how I was treated on my last visit, then offered me an awesome deal; which Im happy to say, it came along with a great service. My appointment was on time, and they finished at the promised time. Im back to being a customer for the foreseeable future. Make sure to ask for Edwin, you wont be disappointed.
Ask for Brian, Edwin or Nips and tell them Phil sent you. It wont get you a discount but might get you a laugh and ease the wait time. I was fortunate to have an inside man for the red carpet treatment, but in truth, everyone going in & out of those doors, as customers, vendors and employees, had smiles on their faces and felt at home. The place was buzzing with busy-ness, but it never felt chaotic. Heard a whole lot of please, thank you, oh man thank you so much, and that says a lot when you hear that as people are leaving with their cars. My sons car was handled with care and instructions followed to the letter. I will direct my friends here and will be back for future car care needs. Thank you Brian!!! #CarCareExperts #Tires #LocalGem #FamilyOwned #HistoricCompany #HablamasEspanol
Otto Gonzalez was very helpful and great customer service answer all my questions and was out of there very quick!
Manager here at this place has no business being the manager, very unorganized, she talk to customer very rudely. She over working Truck unloaders while veterans workers sittt around watching. I feel really bad for her workers, thats just trying to make a living for there familys. The Owners need to take a strong look at how theyre picking there supervisor and managers. I really hoped this helps the workers there. Thanks
Been going to Ace Tires for many years. Great service and prices. Over the years I have dealt with Ricky and Edwin and have never been disappointed
Excellent. Customer service is amazing. Rick was awesome. They were quick and prices were reasonable.
Professional staff, great service every time, best prices in town
Great staff and great prices, couldnt ask for more
They ONLY try to make the sale regardless of the classification of tire that meets your needs (cant do 90 with a tire classified to only do 80)...I will be contacting FDOT to inform them of this, and hopefully theyll make the required changes for people to be safe out on the roads.
Amazing customer service provided and given from the guys in the front, Brian and staff. Thank you for the attention. A happy and satisfied customer and now client.Thanks to J.R. @ Coast 2 Coast Customs for the recommendation.
Great place yo buy tires. Unbeatable price and quick service
ACE IS THE BEST SPCIALL MICHEAL HE WILL ATEND YOU AWSOME, VERY RESPECTFUL AND HELPS YOU COME CHECK THEM OUT.
The staff at Ace was awesome. I had recently been told at the dealer that I needed to replace a control arm and some bushings. The dealer wants $2000 + to do the job. I had been to Ace before for some new tires. I took the truck in and the technician advised that I needed two front tires, but recommended I get 4 and an alignment. I did so and my truck is rolling good as new. Word of advise get a second opinion when dealing with the dealer.I would recommend Ace any day of the week. The whole ordeal took about an hour and a half. I was able to get on their wifi in the waiting room and get some work done while I waited.
Great process and great service. Michael took care of me and is very knowledgeable
Ace tire is greatDavid took good care od us
Took 4 hours to change my tire.... When I was told 1 hour all because the incompetent person in the desk. Didnt put the correct tire size the first time.Then overcharged me for the tire after being told a price. Needless to say I will definitely not be coming back here.
Service is mediocre price is good its seems like thats the only thing retail is good for
Great price and wonderful customer service.Everything was completed in a timely manner and the staff was extremely professional. Definitely recommend them.
As always the best prices.
Purchase tires on January 28th 244.40 for 2 tires.Got the balancing had to go back because the balance was off they told me that they did it the guy was sure the balancing was right. drove to Tallahassee the balance was so bad that I had to pull over somewhere in Tampa pay someone else to rebalance my tires. They were off I have the paperwork to prove the date and how often you were money out of my pocket my work keeps me very busy so I have no time to be wasting. month pass by the car is shaking like crazy I calling and they tell me after 90 days that the warranty does not include a simple balance that mind you I already paid twice for any other Tire Company would say sure bring it in no problem I know this for a fact because I purchase the two front tires from cheapotire and they did the balancing with no problem after 9 month however this company does not see fit or does not see reason why they should fix an issue or a problem they have created for me their answer is I should have came back in 90 days or I should have drove back on my way to Tallahassee to correct the problem within that time frame. Im just posting this for future customers to know how they operate and what to look out for. My review is only according to my experience. And the money i had to spend out of my pocket. I will be sure to go somewhere else. Thank you. For your help ace tires.
Great experience good price
Ace always has the best prices on tires and their service is impeccable. Always honest and fair with no BS. I just saved over $160 on a set of tires compared to the big warehouse store for the same exact tires. Would recommend them to anyone.
Ricky Gallo was super rude with my dad who called him on the cell phone number on his BUSINESS card. Told him to call the store phone number and hung up on him!!!
Theres a long wait but they have good prices
Quality of work is good customer service needs improvement.
Im never buying tires anywhere else. Best prices in town and they stock everything! Michael was great!
Rick and staff are amazing! Worth the drive from Florida City. Prices are great and the facility is immaculate.
Best prices and best service!
Terrible customer service and a safety hazard. The employees do not wear masks! And when I asked they were extremely rude, gave attitude, and one mumbled under his breath. Whoa friend...just trying to stay safe here! Not the way to treat customers. Please do not support this company. Go elsewhere !
Good prices but I was skipped by 3 people that came in after me. Was there almost 2 hours to get 1 tire replaced.
The workers were friendly and they had my tires that I been looking across the town for my truck and they had good prices too
Those guys are the best. Very competitive pricing and excellent service. Edwin Rolon is amazing.
Amazing shop and great service/staff!
Have been using them for years. Keep up the Good Work.
This Ace Tire places is exactly what I recommend to fix your tire they have amazing customer services and really good price
The guys there are pretty friendly & Michael goes above & beyond to help but I was a bit disappointed bcuz I blew out one of my tires, was told my tire wasnt in stock & was sold a tire twice the amount I paid for the tires I purchase from them 3 months prior. The scary part to my visit was, I also got an oil change the same time & approaching the highway, my car alert me to my hood was not closed all the way. So the thought of getting on the highway & it flew open was a terrifying image for me as a female.
This place is the BEST for all your tire needs. Huge selection. Go see Ricky. He is a Mainstay there. Excellent knowledge and service.
Quick and great service as always. My girls car es ready on no time. Thank you
In, Out and done, great professional service and prices. Thank you for the honest work.
Competitive prices and quick professional service. Awesome Customer experience
I had an amazing experience given the scenario of a blown tire. I came to Ace Tire for a new tire, but my rim was too damaged. Rick made great recommendations for rim repair shops. After repairing my rim I came back to Ace for my tire. They took such great care of me & got me out the door as fast as they could! Highly recommended! Ask for Rick!
BEST PLACE EVER GOOD PRICES
Excellent service!!! Thank you
Not sure who I spoke with on the phone but he came off pretty rude. I don’t know much about tires and need to get some replacements but he didn’t answer any of my questions with knowledge or skill - just sounded very aggravated with my lack of knowledge and told me that I can take the tires in the size he has or not.. wow ... guess I will be looking for my new tires elsewhere. Someone recommended this place and told me ask for Dave and maybe I should have done that...
The service was very excellent and I would recommend.
You guys have to improve your customer service over the phone. I have been transferred 8 times and hung up on 5 times and I am trying to order tires from you guys but you make it difficult!!! It happens EVERY time I call here and I order from you every other week. It should not be this hard to order tires and have them delivered to my business.
Hiram gave me good customer service and installed my battery quicky
Excellent Customer Service
I bought four new tires there. The staff was professional and friendly. I got exactly what I needed at a fair price. I will definitely be back and recommend to friends and family. Thank you Ozzy and Edwin and Crew
Ive been servicing my fleet vehicles here for almost 10 years already. Definitely best price in town. I always deal with Mike, however the whole team is great. Great environment and trust worthy shop.
Excellent customer service and great knowledge
The service was great. Had an alignment, the price was exactly what was quoted over the phone. No annoying shady up selling of unnecessary services/parts. The waiting room is very nice, vending machines, comfortable sitting. The wait was not bad at all, especially considering the fact they were short staffed. Will definitely be coming back for future services. Highly recommended to me by my boss, and I pass on that recommendation to everyone.
Friendly staff, a little bit of a wait but once they started my service it went fast. I recommend this place.
Came here to get my tire replaced. Rick was amazing he offers superb customer service he literally greeted every single customer walking in! I would definitely be visiting again.
Always buying tires from there
I’ve been going to Ace Tire for at least 10 years now and the service and level of service is top of the line.Rick is a true professional. I never have to worry about getting ripped off, these guys are honest and stand behind there brand. I will never go to another tire shop. I live in broward and drive down to Doral because of the care and service I’ve received over the years!
The best prices and the best service! Ace is the place!
I was thinking about putting new tires and after getting different quotes from different places, my father recommended this place. I did some research and after making my 1st phone call I got a recommendation by phone and a quote. Manager sale on the pirelli for 75 bucks and everything come up to under 500 dollars installation and professional alaiment. Good tires for less than 500 dollars. All I can say is that this people are honest and they will never sell you anything you dont need. Just make sure you always do your service early in the morning . This place is like a Flanigan always good always full. Always ask if there is a lot of people and never come after 2pm because they will be fully booked. I will defenetly appreciate the honesty of the staff and the way they present the product over the phone and try to meet customer need. It wont be the last time I visit this place. Like they told me over the phone the people that go to ACE tires will keep coming back. Great place, great prices, great staff.
Literally the best service ever
Great tyre providers,exceptional service,extraordinary professionalism
This place is the best. The team are very helpful and they go the extra mile. Edwin is the best. Thank you
This place is great. First time here was a couple of years ago. Not only will I never get tires anywhere else, I wont let anyone else change the oil in my truck as well. Havent had to use them for advanced mechanical issues but they will the first call I make if I ever have to. In a town full of shady places, this business offers a piece of mind which is hard to put a dollar value on. Highly Recommended!!
Great work good service and good people, I will return
Great service and price 👍
Best place to get affordable NEW tires in Miami.
6 hour wait, on top of needing a hour for 4 tires changes and balancing
Ace Tire was great! My first time being there the staff is a major help and are honest about time. Their work was done with quality.
Awesome service. Awesome selection. Great prices. The staff is awesome. Ask for Nigel.. You know you need a new set of tires, just go Get them already.
Excellent service David sales person
I have known Allen for about 8 years now. Everytime I have my lease returns or I need to replace tires on my truck I come for the best prices in town. Dont need to buy used tires with their prices. Either Rick or Allen take care of me and always get the least expensive price in town for tires and they never have to order them. They have them readily available. Top of the line service and lowest price, cant beat that.
Good. They helped me to fix a problem fast.
Great service! Previously I had a bad experience.. just giving the fact that the guy remember me on my next visit made me a happy customer. They even did a small gesture to make this visit more seamless! Keep it up guys.
Get you rolling fast
After dealing with deceitful business practices of another tire shop. Im glad I found Ace Tire. I got 4 new Hankook Tires for almost $100.oo cheaper thanks to the salesman, who was honest and straightforward in reference to tire sizes, where the other shop went wrong. Highly recommend.
Employees don’t wear face masks. If anyone has covid, you will get it into your car.I do not know what they did yesterday when they replaced tires, but my car doesn’t work today.
Two trips to get tires, balancing, and front end alignment when one trip should have done the job (like every other tire place). The second time in, (maybe because I’m a woman), Prince Mushroom Helmet spoke down to me in the most rude and condescending tone and manner making sure his personal point of view was to bash me in front of all the other customers, on how all cars pull to one side when you drive. (I’m guessing from his point of view, that all car front end alignments are a rip-off, unless you are a male gender). Thank you Captain Putz, for insuring I will never go to you or advise anyone to consider using any of your services in the future. Zero stars from me.
Awesome place for tires
Great customer service
They have the best deals
Michael is an outstanding person. He has given me the best prices on tires and treats anyone who walks in the door like family. This is not just a tire shop, it is full service with honesty that you will not find anywhere else in Miami. I highly recommend this shop to anyone who needs to fix their car. A 5 generation family owned business that you can TRUST.
Good service talk to Rick
I have been taking my cars to Ace for 13 years now. never any issues. The staff is great. I usually deal with Ricky and can say he is super nice and always takes care of my car and in a reasonable time. Thank You ACE TIRE!
Ive been waiting about 2 hours just for fix a liking tire, and I was the second person waiting, about 2 technicians doing nothing in the working bays, just having fun with the phones.😒
This is a family styled business with absolute On Point service.I highly recommend them to everyone. I wouldnt go anywhere else...Thanks Ace Tires for always looking out. A++Ben from Ben and Johnnys Barbershop.
First time here and I’m loving the customer service. Mike was real helpful. They take the time to really listen and give you what you need. Great prices to! Thanks Ace Tires!
Over the past few years, I have taken all three of my vehicles to Ace Tire. Their customer service, quality of work, and prices are so top notch, that my whole family now bring their cars here too. So thats of total of 6 personal vehicles Ace Tire has serviced, not including 3 of my company vehicles as well. Never have I had an issue with billing or the service, be it as simple as a patch work on a tire, oil change, or new tires. Rick and the team simply strive for perfection and it shows in their work. Will be returning to Ace every time.
Nice and clean. Izzy the salesman that I talked to was very helpful and curious. In and out in a couple of hours. Good and fast service. Will be doing all my tire shipping there from now on.
I left the place with mixed feelings. I came here because of the good reviews I have read. My front wheels were off balance and my steering wheel was wobbling every time I hit 70 mph.The guy who took care of my car was a real beginner. He was dropping everything on the floor, including the wheel and the bolts. He balanced my tires and managed somehow to mount them back on my car. As soon as I hit the highway my steering wheel was shaking twice as bad as before and now at 45 mph. I turned around and went straight to the office.I spoke with Mr. Rolon, who at first wanted to convince me that my (brand new) tires are too aggressive for my car. This wouldnt explain why the wobbling got worse, so I asked him to find another solution. At this point, him, together with the guy who balanced my tires figured out, that he has balanced my tires with the hub centric rings on. After another guy re-balanced my tires again, the wobbling stopped.
They are completely Amazing....My Jeep is like brand new.. Never met more honest mechanics... Everything they said held true..An absolute 5 stars..would recommend to everyone.....
Its refreshing to walk into a mechanic and not feel like im going to get ripped off. They are straight to the point and fair with their prices! I found out about this mechanic by word of mouth and that says a lot. I will most definitely be coming back for all my future car needs. Thank you Edwin for your incredible costumer service!
Great service,hands down ask for ricky
My son went in because his Check Engine light came on. Im very skeptical of mechanics in general and since my son is only 20, I felt he may be taken advantage of. He explained to me that his service rep was very knowledgeable and friendly. A few months later, the same light came on and this time I wanted to get involved. Edwin was very professional and made me feel at ease. Made me feel like he cared and took care of our issue immediately.I would definitely recommend this location. I am not your typical 5 start reviewer, but this is definitely well deserved.